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Vila Jelena

Generala Sturma 1a, Belgrade 11000, Serbia
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1 room 1 adult
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8 Reviews from our TripAdvisor Community

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Detroit, Michigan
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed August 27, 2013

You can see this was an expensive place, which hasn't been touched in a long time.Nickle size holes in upholstery, peeling wall paper, toilet tank push button stays stuck in open position. Elevator is a joke, officially listed for 3 persons - I am 6'3" and only person I would ever willingly share that cramped space is my wife. On... More 

Helpful?
Thank choky27
VilaJelena, Front Office Manager at Vila Jelena, responded to this review

Thank you for taking your time to comment on your stay and your honest feedback. Villa Jelena was built 15 years ago as a family home. Therefore the house was adapted for new purpose in the best possible way. Our highest aim is to make our guest feel comfortable and home. We renovate and refurbish parts of the villa step... More 

Ploiesti, Prahova, Romania
2 reviews
5 of 5 stars Reviewed August 30, 2012

Vila Jelena is my favorite hotel in Belgrade. The rooms are luxurious, there is a well fitted gym, the restaurant is very good, the personnel is polite and friendly. You feel as if you've been rewarded!

Helpful?
Thank Marian H
VilaJelena, Receptionist at Vila Jelena, responded to this review

We are delighted you enjoyed your stay with us and thank you for the feedback! It is wonderful to hear from our valued repeat customers and appreciate your continued patronage. We look forward to seeing you again soon! More 

Donetsk, Donets'ka Oblast', Ukraine
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 14, 2012

The hotel is seen to be very luxury, but now it needs a lot of repairs and it is getting more and more shabby. The hotel needs good manager. In general, pretty nice, good stuff, but not to lose its shic a lot should be done One more thing, when there is a wedding in the hotel, EVERYBODY can hear... More 

Helpful?
Thank Julia S
VilaJelena, Receptionist at Vila Jelena, responded to this review

We reviewed your comment and have taken appropriate action to resolve each issue in the Vila. Again, we are terribly sorry that your first experience with Vila Jelena was not an excellent one, but invite you to give us another try. We greatly appreciate your feedback, as it helps us to improve and provide a better experience. More 

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