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Phoenicia Grand Hotel

4.0 of 5 87 Alexandru Serbanescu Blvd | District 1, Bucharest 7000, Romania
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Phoenicia Grand Hotel
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Phoenicia Grand Hotel
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143 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dubai, United Arab Emirates
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I am staying for last few days and going to stay few more.The hotel rooms are spacious. They provide very quick service just a call away. There are few restaurents in the hotel including chinese and lebanese etc.

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Arad, Arad, Romania
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 15, 2014

I spent two full days in this hotel, joining a conference. It is a great hotel, with nice personnel and excellent services and good food. The rooms are clean, no air conditioning but heating and cooling device. The stuff is friendly and ready to help.

Was this review helpful? Yes 1
Iasi, Romania
Top Contributor
63 reviews 63 reviews
6 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed December 6, 2014

We have stayed at this hotel for two nights and we were very pleased with its comfort, cleanliness, toiletries, very good and prompt service, and rich breakfast. The breakfast, especially, was very diversified, for all tastes, including vegetarian/vegan. The personnel at the front desk is always smiling genuinely and warmly, it's not just an official smile, you really feel welcome... More 

Was this review helpful? Yes 1
Top Contributor
52 reviews 52 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 3, 2014

I have been several times to Romania for business and every time I stayed in other hotels. I must admit that I really enjoyed my stay in this hotel. I was quite suprised that this hotel is so huge; I didnt expect this. The staff is very friendly and more than happy to help you. The staff at the reception... More 

Was this review helpful? Yes 1
Vienna, Austria
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 3, 2014

The Hotel is very nice and always clean. Bathrooms are not my taste, because it is very difficult to not fluted when you take a shower. Employees are very friendly and helpful also the Breakfast and the Restaurants are nice. A little highlight is the juice bar For sightseeing or Business is the location of the Hotel perfect, near the... More 

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London, United Kingdom
Senior Contributor
48 reviews 48 reviews
19 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed November 18, 2014

Good welcome in gigantic lobby. WiFi fine. Room large enough but carpet shabby and a few missing details in the bathroom. Tea making facilities good to note. I left too early to try the breakfast but others have commented favourably. Room very reminiscent of Soviet days elsewhere. Needs modernisation. Good mattress however

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Leicester, United Kingdom
19 reviews 19 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 6, 2014

Very lovely to walk in and be greeted with a complementary glass of champagne as I booked in. The lobby was impressive, clean and well-staffed. The room I stayed in on the 4th floor (the non-smoking floor) was clean, tidy and well equipped with tea and coffee making equipment and a very well-stocked mini-bar. I had breakfast in the hotel... More 

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2 reviews
1 of 5 stars Reviewed October 30, 2014

Check any time you return in the room , what have you left in , baggage,bags,electronic products etc ... maids are cleaning "more" ... the answer from the staff about that tipe of "problems" are always favorabile for the maids ...

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Heist-op-den-Berg, Belgium
13 reviews 13 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 29, 2014

it is really time to renovate this hotel completely. rooms are worn out, shower don't work correctly... carpets in the room smells dirty, not clean. AC system in the room completely broken, doesn't work there are so many things to renovate or to replace. wifi is good no issues breakfast is good a lot of choice but not nicely presented

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Billingham, United Kingdom
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 20, 2014

We stayed at this hotel for a couple of nights and found everything to be fine. Very good free wi-fi throuought the hotel comfortable beds very helpful staff but best of all the best breakfast you could wish for. There may be better 4 star hotels in Bucharest but would probably be a lot more expensive. Very central for everything... More 

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Sales D, Director of Sales at Phoenicia Grand Hotel, responded to this review

Dear Guest, Thank you for sharing your experience at Phoenicia Grand Hotel. We are very happy for your appreciation and for your review. We hope you will visit us again so you can try also our Italian, Lebanese and Chinese Restaurants and also our new Royal Spa Suites where you can find the perfect Spa experience. Sincerely yours, Lucia Mihai... More 

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Additional Information about Phoenicia Grand Hotel

Address: 87 Alexandru Serbanescu Blvd | District 1, Bucharest 7000, Romania
Location: Romania > Bucharest
Price Range (Based on Average Rates): $
Hotel Class:4 star — Phoenicia Grand Hotel 4*
Number of rooms: 348
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Also Known As:
Phoenicia Grand Bucharest
Hotel Style:
#31 Business Hotel in Bucharest
#35 Luxury Hotel in Bucharest

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