We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Phoenicia Grand Hotel

87 Alexandru Serbanescu Blvd | District 1, Bucharest 7000, Romania
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Phoenicia Grand Hotel
Professional photos View all
Browse nearby
Phoenicia Grand Hotel
Add Photo Write a Review

163 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    43
    80
    30
    7
    3
See reviews for
3
5
10
137
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Norwegian first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (163)
  • Mar-May only
    (32)
  • Jun-Aug only
    (45)
  • Sep-Nov only
    (51)
  • Dec-Feb only
    (35)
All months
Madrid, Spain
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 days ago NEW

I have been 8 or 9 times in Phoenicia Hotel, all my stays have been nice and without any issues. The rooms are nice, spacious and with good beds, the mattresses a but soft for my taste. As usual the light is too weak for me. The restaurant of choice is the italian one, the International Cuisine one is good,... More 

Was this review helpful? Yes
Sales D, Director of Sales at Phoenicia Grand Hotel, responded to this review

Dear Guest, Thank you for choosing Phoenicia Grand Hotel and also for your review on Tripadvisor. Improving our services is a permanent issue for us and our costumers suggestions are very important, so your remarks will not go unnoticed. We are looking forward welcoming you back in a not too distant future so you can try our new full renovated... More 

Timisoara, Romania
Level Contributor
70 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 1 week ago

I stay here many times when I was travelling to Bucharest. I think is one of my preferences when I go there. I especially enjoyed the breakfast, but I also like it's big, they have many restaurants (from italian to lebanese). the staff is friendly and the rooms are nice (now they are starting renewing, which is a good news).... More 

Was this review helpful? Yes
Sales D, Director of Sales at Phoenicia Grand Hotel, responded to this review

Dear Guest, Thank you very much for taking a moment to share your experience with the Trip advisor community. Our customers feedback it motivates us every day to improve the standards of our work. We are glad that you enjoyed our breakfast and also that the position of Phoenicia Grand Hotel was a plus for you. We are expecting you... More 

Billingshurst, England, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is the second time I have stayed at the Phoenicia and I am impressed with the standard of food, breakfast especially, the variety of restaurants at very reasonable prices and the efficiency of the staff. The Lebanese restaurant for dinner is a must. The carpets in the bedrooms need to be replaced but I believe there is an ongoing... More 

Was this review helpful? Yes
Sales D, Director of Sales at Phoenicia Grand Hotel, responded to this review

Dear Guest, Thank you for choosing Phoenicia Grand Hotel and for sharing your exceptional review with the Trip Advisor community. Your feedback is very motivating and we are proud to have offered you a wonderful experience. We look forward to having you back again soon! Kind regards, Anca Ionescu Sales Department More 

Fortrose, United Kingdom
Level Contributor
73 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 4 weeks ago

First impression on arrival is that the external appearance of the hotel certainly lives up to its name. Inside it is likewise grand but the spacious lobby and reception area could do with brightening up. Just to the left of the reception is a lower area full of birds cages with a variety of budgies chirping away. The staff at... More 

Was this review helpful? Yes
Sales D, Director of Sales at Phoenicia Grand Hotel, responded to this review

Dear Guest, Thank you very much for taking a moment to share your experience with the TripAdvisor community. We genuinely appreciate feedback from our customers, as it motivates us every day to improve the standards of our work. It is a plesure to read that you enjoyed most of the services we offer and thank you for your appreciaton. Next... More 

Istanbul, Turkey
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Very big building to many outlets for Food and beverage lobby to dark. Check-in too fast and friendly Corridors dark when you walk sensors make lights Too old rooms Free tea and coffee Clean rooms What you need shaving set tooth past brush free Internet too poor and all night no internet just start work morning Reception not give good... More 

Was this review helpful? Yes
Sales D, Director of Sales at Phoenicia Grand Hotel, responded to this review

Dear guest, Thank you for choosing to stay with us and for the time you spent to share with us your feedback. We are happy to read that you enjoyed most of the services we offer! Improving our services is a permanent issue for us and our costumers suggestions are very important, so your remarks will not go unnoticed. We... More 

Bucharest, Romania
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed June 19, 2015 via mobile

Phoenicia is perfectly positioned between Henri Coanda OTP airport (15 min taxi) and Pipera business district (15 min taxi). This is the main feature of this hotel from my poont of view. It averages on cleaning and breakfast, didn't like the dated oriental decor (I believe those were quite nice 5 years ago).

Was this review helpful? Yes
Sales D, Director of Sales at Phoenicia Grand Hotel, responded to this review

Dear Guest, Thank you very much for taking a moment to share your experience with the Trip advisor community. We greatly appreciate feedback from our customers, as it motivates us every day to improve the standards of our work. We are glad that the position of Phoenicia Grand Hotel was a plus for you and we are expecting you again... More 

Dubai, United Arab Emirates
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 2, 2015

I have stayed there for 2 months. This is one of the best hotel in Bucharest. Three top class restaurants are there to cater your need. The gym was also good. Their services are awesome. They really provide 4 star services and truly recommend for all travelers. Last but not the least, breakfast is the best in the city with... More 

Was this review helpful? Yes
Sibiu, Romania
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 2, 2015

The hotel has an amazing breakfast it's very close from the airport and the mall. the gym is a litle bit small, the hotel bar has a nice staff and overall it was a nice stay. I will come back for sure.

Was this review helpful? Yes
Bucharest, Romania
Level Contributor
57 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
5 of 5 stars Reviewed March 17, 2015

The property is rather big and sparkling clean. The room was spacious, nice decorated, flat screen TV, with all the amenities needed. The bath big and with bathtub, bathrobe and slippers. Also the hotel has 4 different restaurants, which was great. We have tried the Italian one, nice atmosphere and serving. Also the breakfast was good, with an exotic touch,... More 

Was this review helpful? Yes
Constanta, Romania
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed March 10, 2015

The hotel's decorations are a funny mixture of colors and objects strangely put together, a style one would normally define as classic oriental. The reception staff is probably one of the nicest and helpful I have ever met, check in/out lasted very shortly. The room was large and clean, and that would be all for the positive aspects concerning it.... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

64 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (39)
Viewed
Hotel & grounds (8)
Viewed
Bathroom (5)
Viewed
Room/suite (9)
Viewed
View from room (3)
Viewed
Dining (2)
Viewed
Other (12)

Management photos: Courtesy of the property manager

Viewed
All management photos (25)
Viewed
Room/suite (6)
Viewed
Hotel & grounds (5)
Viewed
Dining (6)
Viewed
View from room (6)
Viewed
Other (2)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Bucharest hotels
0.4 mi away
Ramada Hotel & Suites Bucharest North
0.6 mi away
Class Hotel
Class Hotel
#72 of 161 in Bucharest
4.0 of 5 stars 24 reviews
1.9 mi away
The Seasons Bucharest Hotel
The Seasons Bucharest Hotel
#62 of 161 in Bucharest
4.5 of 5 stars 10 reviews
Show Prices
Show Prices
Show Prices
0.7 mi away
Crystal Palace Hotel
Crystal Palace Hotel
#64 of 161 in Bucharest
4.0 of 5 stars 49 reviews
1.5 mi away
Caro Golf Hotel
Caro Golf Hotel
#21 of 161 in Bucharest
4.0 of 5 stars 132 reviews
1.5 mi away
Ramada Plaza Bucharest Convention Center
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay