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All 159 Bucharest hotels

Phoenicia Grand Hotel

4.0 of 5 Hotel   |   87 Alexandru Serbanescu Blvd | District 1, Bucharest 7000, Romania
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Ranked #45 of 159 hotels in Bucharest
A recent review
4 of 5 stars reviewed 1 week ago
adis73 Bistrita, Romania
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122 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
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English first
Bistrita, Romania
Senior Contributor
29 reviews 29 reviews
25 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent a few nights in this hotel. The location is very good, close to the airport, the entry in Bucharest. Room big enough, clean, with all the facilities you need. The hotel excels in excellent breakfast, a variety that you do not really find in other hotels. A very good hotel if you have business to attend to in... More

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New Orleans, Louisiana
Top Contributor
90 reviews 90 reviews
22 hotel reviews
101 helpful votes 101 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at the hotel for two weeks: excellent amenities, particularly for businessmen, but the rooms did not equal the high standard set by the public areas of the hotel. The Phoenicia Grand is located on the extreme north side of the city, which is the happening business and corporate center of the capital. Great for a business trip (my... More

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Sales D, Director of Sales at Phoenicia Grand Hotel, responded to this review

Dear valued guest, Thank you for choosing Phoenicia Grand Hotel and also for your review. Improving our services is a permanent issue for us and our customer suggestions are very important, so your remarks do not go unnoticed. We are glad that you liked our restaurants. Beside the Italian and Lebanese restaurants, from June we have opened a new restaurant... More

Arad, Romania
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 24, 2014

I have stayed at this hotel 2 times, both times on a business trip. The hotel is very close to the Bucharest Fair area ROMEXPO so it is a very good choice if you have business there. The rooms are a little dated and bot of the bathrooms in the rooms i've stayed in needed some work done but they... More

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Sales D, Director of Sales at Phoenicia Grand Hotel, responded to this review

Dear Mrs. Andreea Vurdea, Thank you for choosing Phoenicia Grand Hotel**** and for your review. Improving our services is a permanent issue for us and our customer suggestions are very important, so your remarks do not go unnoticed. We are working hard to offer our guests the best accommodation during their stay We hope that any inconvenience occurred will not... More

Budapest, Hungary
Top Contributor
209 reviews 209 reviews
167 hotel reviews
181 helpful votes 181 helpful votes
2 of 5 stars Reviewed July 2, 2014

This Hotel is neither Grand nor 4 star. The rooms are simply disgusting. The carpets are so old and dirty it just makes you feel kind of uneasy in the room. The bathrooms look more like a 2 star hotel. Its clear to see that no money has been spent in the past years to keep the rooms kind of... More

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Timisoara, Romania
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed June 13, 2014

I stayed for a couple of days at this hotel and as others have said already the breakfast is incredible. Many things from which you can choose from ! The rooms are clean and with a big bed, the furniture is a little bit old but it’s really ok.

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Romania
Senior Contributor
33 reviews 33 reviews
26 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed June 10, 2014

I stayed at this hotel few times in my bussines trips to Bucharest. This is a good hotel, very friendly staff at the lobby bar. They make a realy nice ambient. I would give a 5 stars for the breakfast. I am sure this hotel offer one of the best breakfast in all hotels from Bucharest. Also the room are... More

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London, United Kingdom
Contributor
11 reviews 11 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed June 7, 2014

Clean room and bathroom but unpleasant cigarette smell upon arrival. More like a 3-star than a 4-star in my view but a special mention to the staff at the reception desk and the manager for helping me with making a police statement further to a scary incident with a swindling taxi driver. Do take extra care before choosing taxi drivers... More

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Las Vegas, Nevada
2 reviews
3 of 5 stars Reviewed June 7, 2014

I stayed at this hotel for two times but I can`t say that i was very satisfied for the stiff price that I payed. I could`t sleep very well because of the noise from the train. It was a nice hotel but not on my expectations.

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Sales D, Director of Sales at Phoenicia Grand Hotel, responded to this review

Dear valued guest, Thank you for choosing Phoenicia Grand Hotel**** and for your review. Improving our services is a permanent issue for us and our customer suggestions are very important, so your remarks do not go unnoticed. We will take into consideration all the remarks mentioned at the time of your review. We hope that any inconvenience occurred will not... More

Vienna, Austria
Contributor
18 reviews 18 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed June 6, 2014

we have been at a congress in this hotel, nice people, good serivce, small spa with massages etc., the breakfast is great, we have been in a junior suite with was ok for the price/value, the location its very close to the airport and the biggest shopping mall, to the city its a very long drive during the business traffic... More

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Timisoara, Romania
Contributor
18 reviews 18 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 3, 2014

As its design, the hotel is OK, nothing spectacular, but the things you get in the room are quite interesting. Each room had free bottled water, tea and even some coffee. Bathrooms had everything you can imagine from shaving kits to shower gel. Breakfast was huge and in great variety. Whatever type of food you want, you will find it... More

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Additional Information about Phoenicia Grand Hotel

Address: 87 Alexandru Serbanescu Blvd | District 1, Bucharest 7000, Romania
Location: Romania > Bucharest
Price Range (Based on Average Rates): $
Hotel Class:4 star — Phoenicia Grand Hotel 4*
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Also Known As:
Phoenicia Grand Bucharest

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
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Hotel Style
#34 Business Hotel in Bucharest #38 Luxury Hotel in Bucharest
Hotel Class
Official Description (provided by the hotel)
Located in the North part of the capital ( Baneasa Area ), close by to two of the most important communication nodes for air travel in Bucharest, but not far away from the city centre, Phoenicia Grand Hotel is an elegant, monumental and still extremely welcoming hotel.What counts for us is what is important to you and this is why comfort and well-being are inviting you to come in and leave all your worries at the entrance and enjoy personalized services and the havens of peace and quiet as Phoenicia Grand Hotel offers you: 348 rooms and apartments, 4 restaurants, 10 conference rooms, bars,night club, spa center, beauty shop, playground, large car park, free internet in all areas of the hotel, exchange office, ATM. ... more   less 
Number of rooms
348

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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