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Crystal Palace Hotel

Travelers' Choice award winner
18 - 20 Cpt. Av. Alexandru Serbanescu | 1st District, Bucharest, Romania
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Best prices for: 1 room 1 guest
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Crystal Palace Hotel
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Crystal Palace Hotel
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39 reviews from our community

Traveler rating
    10
    22
    7
    0
    0
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2
2
4
28
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Slobozia, Romania
1 review
5 of 5 stars Reviewed yesterday NEW

Good location for business travelers and pretty close to the airport. Yet it took me only 10 minutes on a Friday night to reach the Old City. The staff is very friendly and helpful, rooms are clean and breakfast is excellent. I definitely recommend it!

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

The hotel is full of kind people who are always ready to help you with any type of problem. My room was warm,clean and with a great view in the afternoon. I had a front room. It was an excellent choice. Can't wait to go back.

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Wehl
Senior Contributor
31 reviews 31 reviews
22 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 1, 2015

Stayes here for two nights on business. Service is great and room has everything you need and is of a good size. Only downside is the TV screen is quite small (24" or so) and Wifi is a bit unrealiable. My room was too close to the elevator and I could here it going up and down all the time.... More 

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Bogdan D, Owner at Crystal Palace Hotel, responded to this review

Dear Sir, Thank you for your kind words with reference to our hotel. We are glad that you have found it suitable to your expectation and we look forward to have you back as our guest next time you will visit Bucharest. Kind regards! More 

Warsaw, Poland
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 24, 2015 via mobile

This is your average, 4* hotel. Nothing out of the ordinary. I stayed there once for 2 weeks (which is probably unusual since this is a typical business oriented hotel) and got an upgraded room. Plus for that, shows that they care.

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Constanta, Romania
Contributor
13 reviews 13 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed November 8, 2014

It's a nice hotel, clean, with a good restaurant. Although it's rated at 4*, i wouldn't give it more than 3, because of the small rooms and bathroom, and the furniture. Also, for me it was an inconvenience since it was a little cold, there isn't a smoking area . You have to step outside, in front of the hotel.

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Bogdan D, Owner at Crystal Palace Hotel, responded to this review

Dear Oana, Thank you for your review. We are glad that you have found our hotel nice. We hope that next time you will visit Bucharest, we will have the occasion to host you again in one of our Executive Guest Rooms or Junior Suites, as you will definitely enjoy the generous space. Thank you for sharing your experience with... More 

Vasteras, Sweden
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 22, 2014

The traffic being as it is in Bucharest (and then it's raining), it's very important for a business traveler to get a hotel relatively close to its intended target office and close to available taxis and transportation hubs. This hotel is very well positioned from this point of view. Pros: Friendly and helpful personnel, very good food, cleanliness, free WiFi;... More 

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Wiesbaden, Germany
Top Contributor
54 reviews 54 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed May 25, 2014 via mobile

The hotel is In a good proximity to the airport, there are plenty of taxis outside the hotel and the hotel can call a car service for you too. Did not eat the breakfast while I stayed their so I can't comment in that. The rooms are very clean and a reasonable price. If you are planning on doing a... More 

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Warsaw, Poland
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 29, 2014

I was asked to review the hotel service upon my departure... so there we go. First what i like: - room was clean and furnishing was new - room was cleaned every day - bathroom is excellent (no problem with hot water) - the staff is very helpfull and friendly (they would order taxi for you, serve coffee + they... More 

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Budapest, Hungary
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 6, 2013

In spend two nights there on December. The receptionists were friendly and helpfull (I met with more shifts, and it was true for all). Each guest receive a hand-written welcome mail. By the breakfest the helpfull staff brings you your morning coffee, and the free newspapers. To compare to others hotels in Bucharest the price is correct, and they do... More 

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Bogdan D, Owner at Crystal Palace Hotel, responded to this review

Thank you for staying at Crystal Palace Hotel, for sharing your opinion and for your kind remarks towards our staff! I am glad that you liked our breakfast concept and I'm sure that you will enjoy our lunch and dinner special dishes too. I look forward to having you as our special guest again when you're in town! More 

Stellenbosch, South Africa
Senior Contributor
43 reviews 43 reviews
27 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 17, 2013

This my second visit to this hotel within 6 weeks. It was selected by the agent and I must say it is really nice. Good efficient staff. Nice spacious rooms. And the food is also good. What really impressed me was the hand written welcome postcard I got. That is a very nice touch. It is the only hotel I... More 

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Bogdan D, Owner at Crystal Palace Hotel, responded to this review

Thank you for taking the time to give us your feedback! I am glad that you visited us 2 times already, at your travel agent recommendation, and that you enjoyed each stay in our hotel. We look forward to having you as our special guest again! More 

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