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All 159 Bucharest hotels

Crystal Palace Hotel

4.0 of 5 Hotel   |   18 - 20 Cpt. Av. Alexandru Serbanescu | 1st District, Bucharest, Romania
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Crystal Palace Hotel
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83%
Ranked #38 of 159 hotels in Bucharest
A recent review
4 of 5 stars Reviewed May 25, 2014
PittPens183511 Wiesbaden, Germany
  • Reviews (31)
  • Photos (55)
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  • Room tips (7)
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31 people have reviewed this hotel

Traveler rating
    8
    18
    5
    0
    0
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2
2
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22
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
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  • German first
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English first
Wiesbaden, Germany
Senior Contributor
35 reviews 35 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 25, 2014 via mobile

The hotel is In a good proximity to the airport, there are plenty of taxis outside the hotel and the hotel can call a car service for you too. Did not eat the breakfast while I stayed their so I can't comment in that. The rooms are very clean and a reasonable price. If you are planning on doing a... More

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Warsaw, Poland
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 29, 2014

I was asked to review the hotel service upon my departure... so there we go. First what i like: - room was clean and furnishing was new - room was cleaned every day - bathroom is excellent (no problem with hot water) - the staff is very helpfull and friendly (they would order taxi for you, serve coffee + they... More

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Budapest, Hungary
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 6, 2013

In spend two nights there on December. The receptionists were friendly and helpfull (I met with more shifts, and it was true for all). Each guest receive a hand-written welcome mail. By the breakfest the helpfull staff brings you your morning coffee, and the free newspapers. To compare to others hotels in Bucharest the price is correct, and they do... More

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Bogdan D, Owner at Crystal Palace Hotel, responded to this review

Thank you for staying at Crystal Palace Hotel, for sharing your opinion and for your kind remarks towards our staff! I am glad that you liked our breakfast concept and I'm sure that you will enjoy our lunch and dinner special dishes too. I look forward to having you as our special guest again when you're in town! More

Stellenbosch, South Africa
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 17, 2013

This my second visit to this hotel within 6 weeks. It was selected by the agent and I must say it is really nice. Good efficient staff. Nice spacious rooms. And the food is also good. What really impressed me was the hand written welcome postcard I got. That is a very nice touch. It is the only hotel I... More

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Bogdan D, Owner at Crystal Palace Hotel, responded to this review

Thank you for taking the time to give us your feedback! I am glad that you visited us 2 times already, at your travel agent recommendation, and that you enjoyed each stay in our hotel. We look forward to having you as our special guest again! More

Budapest, Hungary
1 review
5 of 5 stars Reviewed October 22, 2013

Very nice service and excellent food! Rooms are comfortable and clean. Staff is amazing, always looking for your wishes! Very close to the airport, easy to get there! Good parking opportunity! I am going back next week again! Very much recommended for all kind of trips.

Was this review helpful? Yes
Bogdan D, Owner at Crystal Palace Hotel, responded to this review

Thank you very much for your praises and for taking the time to share them on TripAdvisor; this is very important to us! We look forward to your stay next week! More

Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 12, 2013

This is an excellent hotel at the north part of the city, near a Metro station and most importantly with a very nice team that will make all their best to enjoy your staying at their hotel. The room was spacious very clean with all the comforts you would expect and the staff welcomes you with fruits!!!! The reception and... More

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Bogdan D, Owner at Crystal Palace Hotel, responded to this review

Thank you very much for your review and suggestions on TripAdvisor I am happy to know that you enjoyed your stay with us and that we could make your trip a pleasant one! I hope that the next time you visit Bucharest you'll stay with us again! More

Swansea, United Kingdom
1 review
4 of 5 stars Reviewed September 2, 2013

This hotel is convenient for the airport, business district and the centre of Bucharest. There is a tram stop nearby and the metro into the centre of Bucharest is a short walk away. There is good parking at the front of the hotel and fast and reliable wifi in all rooms. The staff are friendly and helpful.

Was this review helpful? Yes
Bogdan D, Owner at Crystal Palace Hotel, responded to this review

Thank you very much for your review on TripAdvisor and for choosing to be our guest! I am glad you appreciated the positioning of Crystal Palace Hotel, as well as the parking and the internet connection included in the room rate. I look forward to your next visit! More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 26, 2013

I stayed for just one night at the Crystal Palace on the 23rd/24th June 2013. The staff were friendly and the breakfast was great. My room was comfortable, air conditioned and clean with wi-fi access. The hand written card and basket of fruit was a nice touch. I would certainly stay again.

Was this review helpful? Yes
Bogdan D, Owner at Crystal Palace Hotel, responded to this review

Thank you for taking the time to share your review with the TripAdvisor travelers! I am glad you enjoyed your stay at Crystal Palace Hotel. It is a pleasure to see that you enjoyed the recently renovated room, as well as the free Wi-Fi Internet connection, our varied breakfast buffet and the friendly attitude of Crystal Palace's team. Looking forward... More

Cordoba, Spain
1 review
5 of 5 stars Reviewed May 13, 2013

Finally I found my place in Bucharest. Very comfortable, very good service, good food and very well located. In my future trips I do not have doubts that Crystal Palace will be my choice. The room was very clean, the staff very professional and the restaurant with good variety.

Was this review helpful? Yes
Bogdan D, Owner at Crystal Palace Hotel, responded to this review

Thank you very much for your review! I am happy to know that you found your "home" in Bucharest at Crystal Palace Hotel! It was a great pleasure to have you as our special guest and we look forward to seeing you again! More

Desio, Italy
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 28, 2013 via mobile

My booking was just for a single night. The hotel is 4 stars category but I would rate it as 3-stars only. Rooms are cleaned enough and quite comfortable. Space is generous. However fornitures come fro '90-'00 years and they results not in line with other 4-stars hotels. Personnel is very polied and accomplishing and can assist you very professionally.... More

Was this review helpful? Yes
Bogdan D, Owner at Crystal Palace Hotel, responded to this review

Your feedback is very valuable for us, so thank you for taking the time to review our hotel! I am delighted that you enjoyed our services as well as the space and the cleanliness of the room you stayed in. The rooms were refurbished last year with our guests' comfort in mind so, besides the design changes, we focused on... More

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Additional Information about Crystal Palace Hotel

Address: 18 - 20 Cpt. Av. Alexandru Serbanescu | 1st District, Bucharest, Romania
Location: Romania > Bucharest
Price Range (Based on Average Rates): $
Hotel Class:4 star — Crystal Palace Hotel 4*
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Also Known As:
Crystal Palace Bucharest

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites
Hotel Style
#26 Business Hotel in Bucharest #33 Luxury Hotel in Bucharest
Hotel Class
Official Description (provided by the hotel)
Crystal Palace Hotel is distinguished by its location, in Bucharest’s north area, nearby the capital’s center and only 10 km away from the international airport, Henri Coanda – OTP. Its entire recent renovation, the high standard services, the kind and welcoming personnel, its conference center and business facilities, the fitness center, the modern and various guest rooms, all of these assets established our hotel to the 4 star up-scaled category.Its 74 guest rooms can host up to 160 guests. The Conference Center consists of three meeting rooms that can host any social or business event up to 60 persons. The variety of the services provided is completed by the Lobby Bar & Coffee Lounge, room service and the Choral Restaurant with its traditional and international cuisine.Our guest rooms’ diversity, design and features meet all of our guests’ special demands by being equipped with complimentary HSIA, air conditioning system, desk with electrical outlet, LCD TV, deposit box, mini-bar, comfortable mattresses, blackout curtains, opening windows, natural cosmetics and hair dryer.Due to its various room types, strategic location, conference center and facilities, high standard services, our hotel is recommended for both, business and leisure travelers, groups and long stays. ... more   less 
Number of rooms
74

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