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All 162 Bucharest hotels

Crystal Palace Hotel

4.0 of 5 Hotel   |   18 - 20 Cpt. Av. Alexandru Serbanescu | 1st District, Bucharest, Romania
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Crystal Palace Hotel
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Ranked #41 of 162 Hotels in Bucharest
A recent review
3 of 5 stars reviewed 2 weeks ago
Oana L Constanta, Romania
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34 reviews from our community

Traveler rating
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    20
    6
    0
    0
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2
2
4
25
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Constanta, Romania
Contributor
11 reviews 11 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

It's a nice hotel, clean, with a good restaurant. Although it's rated at 4*, i wouldn't give it more than 3, because of the small rooms and bathroom, and the furniture. Also, for me it was an inconvenience since it was a little cold, there isn't a smoking area . You have to step outside, in front of the hotel.

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Bogdan D, Owner at Crystal Palace Hotel, responded to this review

Dear Oana, Thank you for your review. We are glad that you have found our hotel nice. We hope that next time you will visit Bucharest, we will have the occasion to host you again in one of our Executive Guest Rooms or Junior Suites, as you will definitely enjoy the generous space. Thank you for sharing your experience with... More

Vasteras, Sweden
1 review
4 of 5 stars Reviewed October 22, 2014

The traffic being as it is in Bucharest (and then it's raining), it's very important for a business traveler to get a hotel relatively close to its intended target office and close to available taxis and transportation hubs. This hotel is very well positioned from this point of view. Pros: Friendly and helpful personnel, very good food, cleanliness, free WiFi;... More

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Wiesbaden, Germany
Senior Contributor
44 reviews 44 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 25, 2014 via mobile

The hotel is In a good proximity to the airport, there are plenty of taxis outside the hotel and the hotel can call a car service for you too. Did not eat the breakfast while I stayed their so I can't comment in that. The rooms are very clean and a reasonable price. If you are planning on doing a... More

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Warsaw, Poland
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 29, 2014

I was asked to review the hotel service upon my departure... so there we go. First what i like: - room was clean and furnishing was new - room was cleaned every day - bathroom is excellent (no problem with hot water) - the staff is very helpfull and friendly (they would order taxi for you, serve coffee + they... More

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Budapest, Hungary
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 6, 2013

In spend two nights there on December. The receptionists were friendly and helpfull (I met with more shifts, and it was true for all). Each guest receive a hand-written welcome mail. By the breakfest the helpfull staff brings you your morning coffee, and the free newspapers. To compare to others hotels in Bucharest the price is correct, and they do... More

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Bogdan D, Owner at Crystal Palace Hotel, responded to this review

Thank you for staying at Crystal Palace Hotel, for sharing your opinion and for your kind remarks towards our staff! I am glad that you liked our breakfast concept and I'm sure that you will enjoy our lunch and dinner special dishes too. I look forward to having you as our special guest again when you're in town! More

Stellenbosch, South Africa
Senior Contributor
39 reviews 39 reviews
26 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 17, 2013

This my second visit to this hotel within 6 weeks. It was selected by the agent and I must say it is really nice. Good efficient staff. Nice spacious rooms. And the food is also good. What really impressed me was the hand written welcome postcard I got. That is a very nice touch. It is the only hotel I... More

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Bogdan D, Owner at Crystal Palace Hotel, responded to this review

Thank you for taking the time to give us your feedback! I am glad that you visited us 2 times already, at your travel agent recommendation, and that you enjoyed each stay in our hotel. We look forward to having you as our special guest again! More

Budapest, Hungary
1 review
5 of 5 stars Reviewed October 22, 2013

Very nice service and excellent food! Rooms are comfortable and clean. Staff is amazing, always looking for your wishes! Very close to the airport, easy to get there! Good parking opportunity! I am going back next week again! Very much recommended for all kind of trips.

Was this review helpful? Yes
Bogdan D, Owner at Crystal Palace Hotel, responded to this review

Thank you very much for your praises and for taking the time to share them on TripAdvisor; this is very important to us! We look forward to your stay next week! More

Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 12, 2013

This is an excellent hotel at the north part of the city, near a Metro station and most importantly with a very nice team that will make all their best to enjoy your staying at their hotel. The room was spacious very clean with all the comforts you would expect and the staff welcomes you with fruits!!!! The reception and... More

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Bogdan D, Owner at Crystal Palace Hotel, responded to this review

Thank you very much for your review and suggestions on TripAdvisor I am happy to know that you enjoyed your stay with us and that we could make your trip a pleasant one! I hope that the next time you visit Bucharest you'll stay with us again! More

Swansea, United Kingdom
1 review
4 of 5 stars Reviewed September 2, 2013

This hotel is convenient for the airport, business district and the centre of Bucharest. There is a tram stop nearby and the metro into the centre of Bucharest is a short walk away. There is good parking at the front of the hotel and fast and reliable wifi in all rooms. The staff are friendly and helpful.

Was this review helpful? Yes
Bogdan D, Owner at Crystal Palace Hotel, responded to this review

Thank you very much for your review on TripAdvisor and for choosing to be our guest! I am glad you appreciated the positioning of Crystal Palace Hotel, as well as the parking and the internet connection included in the room rate. I look forward to your next visit! More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 26, 2013

I stayed for just one night at the Crystal Palace on the 23rd/24th June 2013. The staff were friendly and the breakfast was great. My room was comfortable, air conditioned and clean with wi-fi access. The hand written card and basket of fruit was a nice touch. I would certainly stay again.

Was this review helpful? Yes
Bogdan D, Owner at Crystal Palace Hotel, responded to this review

Thank you for taking the time to share your review with the TripAdvisor travelers! I am glad you enjoyed your stay at Crystal Palace Hotel. It is a pleasure to see that you enjoyed the recently renovated room, as well as the free Wi-Fi Internet connection, our varied breakfast buffet and the friendly attitude of Crystal Palace's team. Looking forward... More

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Additional Information about Crystal Palace Hotel

Address: 18 - 20 Cpt. Av. Alexandru Serbanescu | 1st District, Bucharest, Romania
Location: Romania > Bucharest
Price Range (Based on Average Rates): $
Hotel Class:4 star — Crystal Palace Hotel 4*
Number of rooms: 74
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Also Known As:
Crystal Palace Bucharest

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