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Howard Johnson Grand Plaza Hotel Bucharest

#38 of 161 Hotels in Bucharest
Certificate of Excellence
4.0 of 5
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Calea Dorobantilor 5 - 7, District 1, Bucharest 010551, Romania
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Howard Johnson Grand Plaza Hotel Bucharest
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313 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Belgium, Liege
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I went on a business trip in Bucharest for the second time and decided to stay in this hotel. This hotel is quiet, pleasant and ideally located. The hotel Japanese restaurant Benni-Hanna is one of the best in town. It is so good than even people outside the hotel use to have dinner there. If you're staying in this hotel,... More 

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Ashford, United Kingdom
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed July 14, 2015

If looking for a de-luxe hotel (or even a 4 star) go elsewhere (We did - try the Intercontinental) ! No air-conditioning in the rooms - its an air-recirculating system so if it is hot outside, its hot inside your room ! In the first room the temperature was 27 C and with the "air-conditioning" full on it went up... More 

Was this review helpful? Yes
Anda M, Guest Relations Manager at Howard Johnson Grand Plaza Hotel Bucharest, responded to this review

Dear Guest, We are sorry for all the inconvenience you encountered during your stay and kindly inform you that we are under a refurbishing process. Starting the 29th of August we will operate under the new brand. Kind regards The Management Team More 

Bracknell, United Kingdom
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed June 8, 2015

Reception staff will not help with any booking you want to make unless the hotel has a contract with them. Poor attitude to guests. Rooms have only small wardrobe space with no drawers at all. Both bedside lights operate together, so only on or off. No where near 4 star. Good location and rooms a reasonable size and clean but... More 

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Anda M, Guest Relations Manager at Howard Johnson Grand Plaza Hotel Bucharest, responded to this review

Dear Guest, Thank you very much for taking the time to review the city and our property. We deeply value our customers’ sincere reviews and suggestions. I am sorry to find out that your experience with our staff was disappointing and have shared your comments with them. Please accept my sincere apologies for not being able to serve you better... More 

Province of Lecco, Italy
Level Contributor
6 reviews
5 of 5 stars Reviewed June 1, 2015

The staff is friendly and helpful. The rooms are comfortable.( one small problem: no shelves in the the wardrobe) the breakfast is really nice, and the restaurant is good. I am Always away from home. It is important for me to have a warm welcome and a good hotel

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Anda M, Guest Relations Manager at Howard Johnson Grand Plaza Hotel Bucharest, responded to this review

Dear Guest, Thank you for staying with us while doing business in Bucharest and for sharing with Tripadvisor users your feedback. We are glad to find that our hotel and its facilities were up to your needs and I have shared your great feedback with our associates. Looking forward to have you again as a guest in our hotel! Best... More 

Cluj-Napoca, Romania
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed May 31, 2015

Nice, clean hotel, worthy of 3*-4*, with some downsides. Pros: - clean rooms and bathrooms - working and quiet A/C - working WiFi in the rooms Cons: - one elevator not working - leaking sink in the bathroom - nobody told us that you have to use the card to close the room when leaving (at almost all hotels the... More 

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Anda M, Guest Relations Manager at Howard Johnson Grand Plaza Hotel Bucharest, responded to this review

Dear Guest, We would like to thank you for taking the time to inform us about your experience within our hotel in Bucharest. The information you have provided is essential for continuous improvement. Please accept our sincerest apologies for all the inconveniences you faced in the hotel during your stay. All your points have been addressed to the responsible people... More 

Holland
Level Contributor
101 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed May 25, 2015

Quality is always guaranteed in this hotel Wifi is working perfectly , rooms are spacious, brakfast is outstanding ( no live cook anymore to fry your eggs in the morning), location is very central Nice bar downstairs

Was this review helpful? Yes
Anda M, Guest Relations Manager at Howard Johnson Grand Plaza Hotel Bucharest, responded to this review

Dear Guest, Many thanks for you kind review. I am glad to see that you always find our hotel comfortable and appropriate for your purposes. I shared your great feedback with our associates and I hope that Tripadvisor members will find it relevant for their further trips to Bucharest. Looking forward to have you again as our esteemed regular guest... More 

Tavistock, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed May 4, 2015

Not a pleasant experience. Only 2 lifts available in an 18 storey hotel with nearly 300 rooms - totally inadequate. Lucky we were on the 3rd floor and could walk. Booked a double room and got a twin room. Air conditioning inadequate and no opening windows. Had a set dinner in a group - 75 minute wait between first and... More 

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Anda M, Guest Relations Manager at Howard Johnson Grand Plaza Hotel Bucharest, responded to this review

Dear Guest, Thank you for taking the time to review your stay. We are very sorry about your disappointing experience and would like to assure you that these are not our usual standards. We hope we will have the chance to restore your faith into our hotel and its facilities and we are looking forward to your next visit. Kind... More 

Uxbridge, United Kingdom
Level Contributor
54 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed May 4, 2015

My wife and I stayed 2 nights as part of a river cruise in late April. We were given a room at the end of a corridor facing the road overlooking the main entrance. Expected a lot of noise from outside, but thankfully there was very little. Room could definitely do with a bit of tlc. And the airconditioning was... More 

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Anda M, Guest Relations Manager at Howard Johnson Grand Plaza Hotel Bucharest, responded to this review

Dear Guest, We would like to thank you for taking the time to inform us about your experience with the HoJo Hotel in Bucharest. The information you have provided is essential for us to continuously improve our performance. All the given information enables us to continue to enhance and fine-tune the quality of the service expected by the demanding business... More 

Telford, United Kingdom
Level Contributor
42 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed May 3, 2015

We stayed here in April as part of a river cruise holiday and whilst the staff were very helpful and the hotel is reasonably conveniently placed for visiting the main sights, the huge drawback is the very unreliable air conditioning. Guests have no option to just open a window, they are all sealed. We had a room at 26C, could... More 

Was this review helpful? Yes
Anda M, Guest Relations Manager at Howard Johnson Grand Plaza Hotel Bucharest, responded to this review

Dear Guest, We kindly thank you for your review. And please, accept our apologize for the inconvenience that we might have caused you during your recent stay. Due to the very sudden change of temperature in Bucharest in the last week, the heating system was turned up in order to reach an optimal temperature throughout the entire hotel. I assure... More 

Bristol, United Kingdom
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed April 30, 2015

Spent two nights 25th & 26th April. Reception staff absolutely brilliant Room looks tired. Bed very comfortable Air conditioning in room, not able to cope with outside air temp of 26C Outer skin of room double glazed window big crack. Only two of three lifts working. Lifts can't coped with arrival of 200 people at once Breakfast OK but not... More 

Was this review helpful? Yes
Anda M, Guest Relations Manager at Howard Johnson Grand Plaza Hotel Bucharest, responded to this review

Dear Guest, Please allow us to thank you for sharing your feedback with the Travel Advisors community. As you probably noticed, we are in a full reconversion process and hope that on your next visit to find your experience with us a truly unforgettable one. Kind regards Daniel Ben-Yehuda General Manager More 

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