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Howard Johnson Grand Plaza Hotel Bucharest

#34 of 161 Hotels in Bucharest
Certificate of Excellence
4.0 of 5
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Calea Dorobantilor 5 - 7, District 1, Bucharest 010551, Romania
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Howard Johnson Grand Plaza Hotel Bucharest
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Ranked #34 of 161 Hotels in Bucharest
Certificate of Excellence
A recent review
5 of 5 stars reviewed 4 weeks ago
Costache A Province of Lecco, Italy
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308 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bracknell, United Kingdom
Contributor
11 reviews 11 reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Reception staff will not help with any booking you want to make unless the hotel has a contract with them. Poor attitude to guests. Rooms have only small wardrobe space with no drawers at all. Both bedside lights operate together, so only on or off. No where near 4 star. Good location and rooms a reasonable size and clean but... More 

Was this review helpful? Yes
Anda M, Guest Relations Manager at Howard Johnson Grand Plaza Hotel Bucharest, responded to this review

Dear Guest, Thank you very much for taking the time to review the city and our property. We deeply value our customers’ sincere reviews and suggestions. I am sorry to find out that your experience with our staff was disappointing and have shared your comments with them. Please accept my sincere apologies for not being able to serve you better... More 

Province of Lecco, Italy
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 4 weeks ago

The staff is friendly and helpful. The rooms are comfortable.( one small problem: no shelves in the the wardrobe) the breakfast is really nice, and the restaurant is good. I am Always away from home. It is important for me to have a warm welcome and a good hotel

Was this review helpful? Yes
Anda M, Guest Relations Manager at Howard Johnson Grand Plaza Hotel Bucharest, responded to this review

Dear Guest, Thank you for staying with us while doing business in Bucharest and for sharing with Tripadvisor users your feedback. We are glad to find that our hotel and its facilities were up to your needs and I have shared your great feedback with our associates. Looking forward to have you again as a guest in our hotel! Best... More 

Cluj-Napoca, Romania
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice, clean hotel, worthy of 3*-4*, with some downsides. Pros: - clean rooms and bathrooms - working and quiet A/C - working WiFi in the rooms Cons: - one elevator not working - leaking sink in the bathroom - nobody told us that you have to use the card to close the room when leaving (at almost all hotels the... More 

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Anda M, Guest Relations Manager at Howard Johnson Grand Plaza Hotel Bucharest, responded to this review

Dear Guest, We would like to thank you for taking the time to inform us about your experience within our hotel in Bucharest. The information you have provided is essential for continuous improvement. Please accept our sincerest apologies for all the inconveniences you faced in the hotel during your stay. All your points have been addressed to the responsible people... More 

Holland
Top Contributor
101 reviews 101 reviews
39 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed May 25, 2015

Quality is always guaranteed in this hotel Wifi is working perfectly , rooms are spacious, brakfast is outstanding ( no live cook anymore to fry your eggs in the morning), location is very central Nice bar downstairs

Was this review helpful? Yes
Anda M, Guest Relations Manager at Howard Johnson Grand Plaza Hotel Bucharest, responded to this review

Dear Guest, Many thanks for you kind review. I am glad to see that you always find our hotel comfortable and appropriate for your purposes. I shared your great feedback with our associates and I hope that Tripadvisor members will find it relevant for their further trips to Bucharest. Looking forward to have you again as our esteemed regular guest... More 

Tavistock, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed May 4, 2015

Not a pleasant experience. Only 2 lifts available in an 18 storey hotel with nearly 300 rooms - totally inadequate. Lucky we were on the 3rd floor and could walk. Booked a double room and got a twin room. Air conditioning inadequate and no opening windows. Had a set dinner in a group - 75 minute wait between first and... More 

Was this review helpful? Yes
Anda M, Guest Relations Manager at Howard Johnson Grand Plaza Hotel Bucharest, responded to this review

Dear Guest, Thank you for taking the time to review your stay. We are very sorry about your disappointing experience and would like to assure you that these are not our usual standards. We hope we will have the chance to restore your faith into our hotel and its facilities and we are looking forward to your next visit. Kind... More 

Uxbridge, United Kingdom
Top Contributor
54 reviews 54 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed May 4, 2015

My wife and I stayed 2 nights as part of a river cruise in late April. We were given a room at the end of a corridor facing the road overlooking the main entrance. Expected a lot of noise from outside, but thankfully there was very little. Room could definitely do with a bit of tlc. And the airconditioning was... More 

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Anda M, Guest Relations Manager at Howard Johnson Grand Plaza Hotel Bucharest, responded to this review

Dear Guest, We would like to thank you for taking the time to inform us about your experience with the HoJo Hotel in Bucharest. The information you have provided is essential for us to continuously improve our performance. All the given information enables us to continue to enhance and fine-tune the quality of the service expected by the demanding business... More 

Telford, United Kingdom
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed May 3, 2015

We stayed here in April as part of a river cruise holiday and whilst the staff were very helpful and the hotel is reasonably conveniently placed for visiting the main sights, the huge drawback is the very unreliable air conditioning. Guests have no option to just open a window, they are all sealed. We had a room at 26C, could... More 

Was this review helpful? Yes
Anda M, Guest Relations Manager at Howard Johnson Grand Plaza Hotel Bucharest, responded to this review

Dear Guest, We kindly thank you for your review. And please, accept our apologize for the inconvenience that we might have caused you during your recent stay. Due to the very sudden change of temperature in Bucharest in the last week, the heating system was turned up in order to reach an optimal temperature throughout the entire hotel. I assure... More 

Bristol, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 30, 2015

Spent two nights 25th & 26th April. Reception staff absolutely brilliant Room looks tired. Bed very comfortable Air conditioning in room, not able to cope with outside air temp of 26C Outer skin of room double glazed window big crack. Only two of three lifts working. Lifts can't coped with arrival of 200 people at once Breakfast OK but not... More 

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Anda M, Guest Relations Manager at Howard Johnson Grand Plaza Hotel Bucharest, responded to this review

Dear Guest, Please allow us to thank you for sharing your feedback with the Travel Advisors community. As you probably noticed, we are in a full reconversion process and hope that on your next visit to find your experience with us a truly unforgettable one. Kind regards Daniel Ben-Yehuda General Manager More 

Haifa District, Israel
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 28, 2015

Visited for the second time. First was on 2013. As two years ago, the service is flawless, the food is very good and the room was very comfortable. Too bad that we didn't know in advance that they are renovating... The air condition didn't work properly and one elevator was out of order. I hope to visit again when they... More 

Was this review helpful? Yes 1
Anda M, Guest Relations Manager at Howard Johnson Grand Plaza Hotel Bucharest, responded to this review

Dear Guest, We would like to thank you for taking the time to write such nice review. Indeed we are under renovation and we hope that on your next visit you will be as happy as you were up to now with our hotel and facilities. Looking forward to welcoming you again. Kind regards Daniel Ben-Yehuda General Manager More 

Haarlem, Noord-Holland, Netherlands
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed March 17, 2015

The hotel is part of a world wide chain, so not very originally styled, but it is all right. Good soundproof rooms, clean & comfortable, good varied breakfast (except for the loud music...). Good location too, although at a busy crossing. Good restaurant. Great helpful staff.

Was this review helpful? Yes
Anda M, Guest Relations Manager at Howard Johnson Grand Plaza Hotel Bucharest, responded to this review

Dear Guest, Thank you for choosing the Howard Johnson Hotel for accomodation and for posting a review. Your words represents our driving engine while we are trying to satisfy our guests' needs and expectations. We hope to remain your Bucharest' first choice. Kind regards Daniel Ben-Yehuda General Manager More 

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