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JW Marriott Bucharest Grand Hotel

5.0 of 5 90 Calea 13 Septembrie | 5th District, Bucharest 050726, Romania
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JW Marriott Bucharest Grand Hotel
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JW Marriott Bucharest Grand Hotel
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551 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars NEW

Wonderful accommodations, refined services, terrific staff. Restaurant selection was very suitable and enjoyable. I did not venture out of the hotel so I cannot comment on the surrounding resources. Be sure to book transfers to/from airport directly in advance. It made arriving and departing much nicer.

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Thessaloniki, Greece
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed 2 days ago NEW

1 room for 3 people, with 3 king size beds! Very clean rooms, very friendly staff. Great restaurants in the hotel. Anything you need you can find it there. One of us got sick on the second day, and a doctor arranged by the hotel came to see him. The staff was very helpful. The next time I am going... More 

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Campina, Romania
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

As I am member of Marriot Exclusive Club I stay in this hotel 5 to 10 times a year. Everytime I am staying here I enjoy every minute. Because I find everything excellent: great rooms with comfortable beds and beatiful interior design and also great bathrooms, the design of the floors, the restaurants and a great spa and wellness center.... More 

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Ljunghusen
Top Contributor
70 reviews 70 reviews
30 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I was here on a business trip for a couple of days and was very happy to stay here. Nice and friendly staff. Large comfortable rooms with good beds and pillows, no complaints. I was on the executive floor and had access to an executive longe where I had a drink and a snack in the ecening and also the... More 

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Naples, Italy
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I was so excited prior to the vacation to stay here at the hotel. First I will list the pros of the visit: the room was very clean, the concierge was helpful, and the breakfast buffet was delicious. However, the beds were less than satisfactory and uncomfortable. The entire hotel, whether a smoking or non-smoking floor smelled terrible. I even... More 

Was this review helpful? Yes 1
Igael_Porecki, General Manager at JW Marriott Bucharest Grand Hotel, responded to this review

Dear guest, Thank you for your message, we wholly appreciate your very comprehensive feedback! With your permission we would like to clarify a few of your annotations – currently our hotel has both smoking and non-smoking floors and we have a firm policy of respecting these boundaries; normally all discovered failures to comply undergo to a specific procedure, culminating with... More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

We arrived, 4 adults, at noon and were so pleasently welcomed by madriana at the reception. Order was done using WizzTours site and had some issues. All issues were handled quickly for our content!! Each and every person from the staff was so polite and welcoming. We enojoyed the exclusive business lounge - it worth the price. Room was great.... More 

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Pitesti, Romania
Contributor
15 reviews 15 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This is a quota from the hotel own advertising. Let,s assume the first city is Bucharest. If JW ... is a city within... it would be some kind of outskirts (even located near the Palace of Parliament...pfff). I had the worst hotel experience by far...Helpful staff... with lack of communication, even in Romanian. Elegant setup... not clean enough, a little... More 

Was this review helpful? Yes 2
Igael_Porecki, General Manager at JW Marriott Bucharest Grand Hotel, responded to this review

Dear guest, The situation you described is an unfortunate one, which we genuinely regret –we are pleased when guests leave happy and contented, after having a comfortable stay. We are also keen on finding out specific details that did not meet expectations in order to better them for the next visit; in this respect, we are very interested to have... More 

A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago

I rate this hotel very highly excellent customer service staff are so friendly and are always there for the customer rooms are exceptionally clean and comfortable you sure will get a good night sleep her anyone who stays in this hotel will have a very pleasant stay i also recommend a visit to the old city many restaurants and bars... More 

Was this review helpful? Yes 1
Igael_Porecki, General Manager at JW Marriott Bucharest Grand Hotel, responded to this review

Dear Guest, Thank you so much for your kind words, we are very happy you enjoyed your stay. We hope to see you again soon! More 

Senior Contributor
44 reviews 44 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is by far the best hotel in Bucharest. Good location, top services and plenty of restaurants inside. The bar downstairs is extremely nice and perfect for relaxation. There is also an exclusive shopping galeria inside. I highly reccomend it!

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Bucharest, Romania
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

I was in this hotel for a romantic weekend with my partner. All was very good, the rooms are very big and comfortable, the clean is perfect! In the lobby there are a lot of luxury famous brand shop and all the atmosphere is very luxury. There is also a casino and a SPA. The food is very good and... More 

Was this review helpful? Yes
Igael_Porecki, General Manager at JW Marriott Bucharest Grand Hotel, responded to this review

Dear guest, Thank you for choosing our hotel and for taking the time to review your stay. We are extremely glad you enjoyed your time with us and that you found everything to your liking. Looking forward to see you again! More 

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Additional Information about JW Marriott Bucharest Grand Hotel

Address: 90 Calea 13 Septembrie | 5th District, Bucharest 050726, Romania
Location: Romania > Bucharest
Price Range (Based on Average Rates): $
Hotel Class:5 star — JW Marriott Bucharest Grand Hotel 5*
Number of rooms: 402
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Also Known As:
Jw Marriott Bucharest
Marriott Bucharest Grand Hotel
Bucharest Marriott
Hotel Style:
#3 Spa Hotel in Bucharest
#3 Casino Hotel in Bucharest
#7 Family Hotel in Bucharest
#7 Business Hotel in Bucharest
#10 Luxury Hotel in Bucharest
#22 Romantic Hotel in Bucharest

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