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JW Marriott Bucharest Grand Hotel

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90 Calea 13 Septembrie | 5th District, Bucharest 050726, Romania
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JW Marriott Bucharest Grand Hotel
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JW Marriott Bucharest Grand Hotel
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565 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Birmingham UK
Senior Contributor
41 reviews 41 reviews
22 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The JW Marriott in Bucharest is a classic hotel with all the amenities you could wish for. There is a large gym and swimming pool. Various restaurants and shops and even a Casino. My room on the 7th floor was quite spacious, there was complementary mineral water a mini bar, ironing board and of course television. the bathroom was big... More 

Was this review helpful? Yes 1
Alex_Grigore, Social Media Coordinator at JW Marriott Bucharest Grand Hotel, responded to this review

Dear Guest, Thank you for taking the time to review our hotel. We are delighted that you decided to stay with us during your trip to Bucharest and it brings us great joy to see that you have fully experienced the best we have to offer: quiet and spacious rooms, friendly and knowledgeable staff, excellent breakfast experience and convenient location.... More 

Romania
Top Contributor
50 reviews 50 reviews
34 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is one of the best hotel in Bucharest. Very good size of the rooms, clean, nice furniture. The breakfast is excellent , one of the best in all the hotel I visited. They have a large spa area very nice and clean.

Was this review helpful? Yes 1
Alex_Grigore, Social Media Coordinator at JW Marriott Bucharest Grand Hotel, responded to this review

Dear Guest, Indeed our rooms are the largest in the city and we are happy that you found them comfortable. We’re also proud of the breakfast buffet because it has many positive feed backs from our guests. I would like to take the opportunity to thank you for your review and to let you know that your appreciation means a... More 

Singapore, Singapore
Top Contributor
66 reviews 66 reviews
51 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Best housekeeping service i'd ever experienced: Usually in most 5-7 star hotel, the housekeeping lady will keep your room clean but they don't touch your belonging that you leave inside the room or bathroom. However, here in this hotel i experienced something 'extra'. Not only my room/bathroom being spotless clean, they even clean up my toiletry, all my make up... More 

Was this review helpful? Yes 1
Alex_Grigore, Social Media Coordinator at JW Marriott Bucharest Grand Hotel, responded to this review

Dear Guest, We are glad that you enjoyed your stay here and our services, especially the attention to details. I will make sure to forward your message to housekeeping department because our guests' satisfaction is one of the best rewards to us. Also, I assure you that we will take your suggestion into consideration and that we will do our... More 

Sunbury, Australia
Top Contributor
110 reviews 110 reviews
24 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel as part of a large group of approximately 65, so check in was lengthy, but we spent the time alternating in the queue and exploring the shops and other public areas. There is many boutique shops here covering women's and men's fashion, shoes, jewellery, banks, pharmacy and on the first floor has several cafes and... More 

Was this review helpful? Yes 2
London
Contributor
12 reviews 12 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at the JW Marriott hotel for 2 nights during a business trip in Bucharest. The hotel lives up to it's name, it is very grand in size and the lobby is beautiful. There are numerous restaurants in the hotel and very nice café. The luxury shops were a great addition as well. The only down side is that... More 

Was this review helpful? Yes 1
Natick, Massachusetts
Contributor
17 reviews 17 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We only stayed for one evening but it was very enjoyable. We are Marriott rewards members and used points. I can not believe this hotel is only a category 3 which meant we only used a small amount of points! The customer service was exceptional, especially Robert in the Executive lounge. We had dinner delivered to the lounge and it... More 

Was this review helpful? Yes 3
London, United Kingdom
Top Contributor
250 reviews 250 reviews
67 hotel reviews
173 helpful votes 173 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was told that the building the JW Marriot Bucharest is located, planned to be a guest residence for Ceausescu Palace nearby. It certainly looks the bit architecturally. I arrived on the Sunday shortly after 12 and was met by the madhouse at the reception. I never seen so many people at the check-in/out ever. Only 2 desks were manned... More 

Was this review helpful? Yes 2
London, United Kingdom
2 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Unfortunately I have not been staying at this hotel myself but a very good friend of mine was staying there for a couple of nights. And as yours truly haven't been able to make it, I was trying to organise a little welcome surprise waiting for him in the room at his arrival. And even though his arrival was delayed... More 

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San Francisco, California
Contributor
12 reviews 12 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 13, 2015

JW Marriott Bucharest Grand Hotel is a grand edifice from the outside and has a grand lobby and entry. In contrast, the guest areas and rooms are standard Marriott. Standard Marriott is a fine hotel, but is not what one expects from the JW franchise. The Club Lounge is very well appointed with excellent service, as in the rest of... More 

Was this review helpful? Yes 1
Igael_Porecki, General Manager at JW Marriott Bucharest Grand Hotel, responded to this review

Dear Guest, Thank you very much for your review, we are glad that you have trusted us with your stay and share your impressions with us. We are very happy to see that you admired our Lobby and Executive Lounge and also we are proud of the high level staff service we provide as we saw that you have also... More 

Amsterdam, The Netherlands
Top Contributor
90 reviews 90 reviews
28 hotel reviews
121 helpful votes 121 helpful votes
4 of 5 stars Reviewed March 11, 2015

I have stayed in a few of the JW chain of hotels and have generally found them to be ok. They serve the function of a good quality hotel with comfortable rooms and nice restaurants. As usual though, the walls are wafer thin which led me to a sleepless first night due to a huge argument between some couple in... More 

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