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JW Marriott Bucharest Grand Hotel

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90 Calea 13 Septembrie | 5th District, Bucharest 050726, Romania
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1 room 1 guest
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674 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (132)
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Houston, Texas
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed 3 nights in this hotel as part of a Danuble River cruise. We stayed on the Executive Floor, and the rooms were very nice. The view of the city and Parliment in the evening were very impressive. Only negative is location away from city center and old town. Taxis were available, but necessary. The concierge and staff were... More 

Was this review helpful? Yes
Alex_Grigore, Social Media Coordinator at JW Marriott Bucharest Grand Hotel, responded to this review

Dear Guest, We are pleased to see that you found our facilities and the level of service to be suiting your needs and expectations. Thank you for sharing your experience and we hope to welcome you again very soon. Best Regards, Alex Grigore Social Media Coordinator More 

Zushi, Japan
Level Contributor
44 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I had no idea just how nice this hotel would be! I was very pleased with every aspect of my stay. The front desk personnel were very friendly and helpful. When we asked the concierge, George, to recommend an authentic Romanian restaurant his suggestion was spot on! Excellent recommendation and food! The restaurants inside the Marriott itself are a little... More 

Was this review helpful? Yes
Alex_Grigore, Social Media Coordinator at JW Marriott Bucharest Grand Hotel, responded to this review

Dear Guest, Thank you for sharing this review with us. We are grateful for the feedback since it's very important to know where you stand and what's to improve when it comes to service and facilities. Therefore, we are glad to find out that you were pleased by the service we provided and that you really enjoyed your stay with... More 

Utah
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

This hotel is in a beautiful building but that's about it. The check in process was fine but I was not given a deluxe room even though that is what I had booked and I had Silver Elite status. I was also told that I could not access the executive lounge. The carpet in the main entrance of the hotel... More 

Was this review helpful? Yes
Alex_Grigore, Social Media Coordinator at JW Marriott Bucharest Grand Hotel, responded to this review

Dear Guest, Thank you for taking the time to offer us your feedback. Also, thank you for choosing to be a Marriott Reward Member, we hope that you fully enjoy the benefits of being part of the program. We always try to find the best solutions to accommodate all our guests and we always strive to achieve the highest level... More 

Hyderabad, India
Level Contributor
10 reviews
5 of 5 stars Reviewed 5 days ago NEW

By far, the best hotel and service that I have experienced till now! Located just behind the famous Parliament building, the hotel itself has the looks of a monument. The service right from room service to breakfast to reception is top notch!

Was this review helpful? Yes
Alex_Grigore, Social Media Coordinator at JW Marriott Bucharest Grand Hotel, responded to this review

Dear Guest, Thank you for the very kind comments and for recommending our hotel to the TripAdvisor community. We are glad to know that you enjoyed our hotel and that we managed to offer you the first class service you expected. Looking forward to having you back as our guest! Best Regards, Alex Grigore Social Media Coordinator More 

London, United Kingdom
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

I stayed at Marriott Bucharest Grand for a business trip in Aug 15 for around 2 weeks.. The staff made me feel welcomed. Food was awesome. They were lively, cheerful & were all in to make everyone pleased! On my subsequent visit, I was surprised to see a special fruit salad plate with some of my favourite fruits. .. Staff... More 

Was this review helpful? Yes
Alex_Grigore, Social Media Coordinator at JW Marriott Bucharest Grand Hotel, responded to this review

Dear guest, Let me take this opportunity to tell you how much your appreciative review means to us. I will be more than glad to forward your message to our team, especially to the colleagues that you mentioned above. It will certainly give them great joy. Moreover, we are delighted that we managed to make your stay feel like home... More 

Suffield, Connecticut
Level Contributor
50 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

All the marriott stuff is true here wth a bit of spit and polish. Beimg housed in an old chemistry lab gives the public spaces the scale of a train station - albeit in marble. The breakfast buffet was extensive with whatever you could want. The restaurants were indifferent - a bit pricy and vague service. But the biggest drawback... More 

Was this review helpful? Yes
Alex_Grigore, Social Media Coordinator at JW Marriott Bucharest Grand Hotel, responded to this review

Dear Guest, Thank you for choosing to stay with us. We are happy that you had a good time and we are looking forward to welcoming you again soon. Best Regards, Alex Grigore Social Media Coordinator More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is perfect ! i stayed for 2 nights... The rooms are so pretty, clean, very spacious, every thing u need u will fund there.... starting with teeth brush.. ending with coffee disposable cup. the gym is just perfect. Breackfast is very tasty and there are Variety from everything. Reception stuff us NOT freindly ! every thing u ask... More 

Was this review helpful? Yes
Alex_Grigore, Social Media Coordinator at JW Marriott Bucharest Grand Hotel, responded to this review

Dear Guest, Thank you for sharing you thoughts on our property and services. We are genuinely happy that you felt comfortable and well provided as a guest of our hotel. Looking forward to having you back with us! Best Regards, Alex Grigore Social Media Coordinator More 

Geneva, Switzerland
Level Contributor
199 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
4 of 5 stars Reviewed 1 week ago

centrally located five stars hotel, next to the famous huge Presidential Palace, including a casino downstairs. Very good steak house with interesting red wines. The business club lounge for frequent guests was nice and quiet for meetings.

Was this review helpful? Yes
Alex_Grigore, Social Media Coordinator at JW Marriott Bucharest Grand Hotel, responded to this review

Dear Guest, We are honored to hear that you consider us the best hotel in Bucharest and It's really great to know that you had an enjoyable stay. Thank you for sharing your experience and looking forward to host you again in the future! Best Regards, Alex Grigore Social Media Coordinator More 

Milan, Italy
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 1 week ago

Very Nice hotel. Huge in any Sense. Very large and clean rooms. Even The restaurant are quite Good. The italian One has nothing To envy To A good restaurant in Italy. Nice gym And Spa (could be a bit larger But still good)

Was this review helpful? Yes
Alex_Grigore, Social Media Coordinator at JW Marriott Bucharest Grand Hotel, responded to this review

Dear Guest, Thank you for choosing to stay with us during your trip to Bucharest. We highly appreciate your kind comments and we are looking forward to having you back as our guest. Best Regards, Alex Grigore Social Media Coordinator More 

Level Contributor
48 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Really good hotel, great location...Much better on the inside - from the outside it looks kind of relict from the communist times. But make no mistake - it trully is a hotel worth recommending. All the amenities are 5 star. And it all comes at a really good price. Excellent value for money. The only problem was weird WiFi and... More 

Was this review helpful? Yes
Alex_Grigore, Social Media Coordinator at JW Marriott Bucharest Grand Hotel, responded to this review

Dear Guest, We are glad to know that you enjoyed our hotel and it's pleasant amenities. Thank you for your kind review and looking forward to hear from you again! Best Regards, Alex Grigore Social Media Coordinator More 

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