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JW Marriott Bucharest Grand Hotel

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90 Calea 13 Septembrie | 5th District, Bucharest 050726, Romania
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JW Marriott Bucharest Grand Hotel
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JW Marriott Bucharest Grand Hotel
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558 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Top Contributor
245 reviews 245 reviews
65 hotel reviews
168 helpful votes 168 helpful votes
4 of 5 stars Reviewed 1 week ago

I was told that the building the JW Marriot Bucharest is located, planned to be a guest residence for Ceausescu Palace nearby. It certainly looks the bit architecturally. I arrived on the Sunday shortly after 12 and was met by the madhouse at the reception. I never seen so many people at the check-in/out ever. Only 2 desks were manned... More 

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London, United Kingdom
2 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Unfortunately I have not been staying at this hotel myself but a very good friend of mine was staying there for a couple of nights. And as yours truly haven't been able to make it, I was trying to organise a little welcome surprise waiting for him in the room at his arrival. And even though his arrival was delayed... More 

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San Francisco, California
Contributor
12 reviews 12 reviews
9 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

JW Marriott Bucharest Grand Hotel is a grand edifice from the outside and has a grand lobby and entry. In contrast, the guest areas and rooms are standard Marriott. Standard Marriott is a fine hotel, but is not what one expects from the JW franchise. The Club Lounge is very well appointed with excellent service, as in the rest of... More 

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Igael_Porecki, General Manager at JW Marriott Bucharest Grand Hotel, responded to this review

Dear Guest, Thank you very much for your review, we are glad that you have trusted us with your stay and share your impressions with us. We are very happy to see that you admired our Lobby and Executive Lounge and also we are proud of the high level staff service we provide as we saw that you have also... More 

Amsterdam, The Netherlands
Top Contributor
90 reviews 90 reviews
28 hotel reviews
119 helpful votes 119 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed in a few of the JW chain of hotels and have generally found them to be ok. They serve the function of a good quality hotel with comfortable rooms and nice restaurants. As usual though, the walls are wafer thin which led me to a sleepless first night due to a huge argument between some couple in... More 

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Senior Contributor
22 reviews 22 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Spacious and very very nice room,professional and helpful staff, everything clean, quiet, very good location, you just have to feel good at this hotel. Excellent restaurants, specially the steakhouse, probably the best in the country. No free wifi!

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Wonderful accommodations, refined services, terrific staff. Restaurant selection was very suitable and enjoyable. I did not venture out of the hotel so I cannot comment on the surrounding resources. Be sure to book transfers to/from airport directly in advance. It made arriving and departing much nicer.

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Thessaloniki, Greece
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

1 room for 3 people, with 3 king size beds! Very clean rooms, very friendly staff. Great restaurants in the hotel. Anything you need you can find it there. One of us got sick on the second day, and a doctor arranged by the hotel came to see him. The staff was very helpful. The next time I am going... More 

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Ljunghusen
Top Contributor
72 reviews 72 reviews
30 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was here on a business trip for a couple of days and was very happy to stay here. Nice and friendly staff. Large comfortable rooms with good beds and pillows, no complaints. I was on the executive floor and had access to an executive longe where I had a drink and a snack in the ecening and also the... More 

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Naples, Italy
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 18, 2015

I was so excited prior to the vacation to stay here at the hotel. First I will list the pros of the visit: the room was very clean, the concierge was helpful, and the breakfast buffet was delicious. However, the beds were less than satisfactory and uncomfortable. The entire hotel, whether a smoking or non-smoking floor smelled terrible. I even... More 

Was this review helpful? Yes 3
Igael_Porecki, General Manager at JW Marriott Bucharest Grand Hotel, responded to this review

Dear guest, Thank you for your message, we wholly appreciate your very comprehensive feedback! With your permission we would like to clarify a few of your annotations – currently our hotel has both smoking and non-smoking floors and we have a firm policy of respecting these boundaries; normally all discovered failures to comply undergo to a specific procedure, culminating with... More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 18, 2015

We arrived, 4 adults, at noon and were so pleasently welcomed by madriana at the reception. Order was done using WizzTours site and had some issues. All issues were handled quickly for our content!! Each and every person from the staff was so polite and welcoming. We enojoyed the exclusive business lounge - it worth the price. Room was great.... More 

Was this review helpful? Yes 1
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