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JW Marriott Bucharest Grand Hotel

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90 Calea 13 Septembrie | 5th District, Bucharest 050726, Romania
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JW Marriott Bucharest Grand Hotel
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JW Marriott Bucharest Grand Hotel
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624 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (117)
Date | Rating
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  • German first
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Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The quality of this hotel is consistent with this brand's stateside locations. Gracious service, excellent buffet breakfast which is included in the room rate. The mezzanine pastry cafe is a delightful spot for a late evening treat. The location is a bit removed from the tourist center of the Old Town but the neighborhood is quiet and safe to walk... More 

Was this review helpful? Yes
Alex_Grigore, Social Media Coordinator at JW Marriott Bucharest Grand Hotel, responded to this review

Dear Guest, Thank you for the time spent to offer us your feedback. We are very happy to hear that you chose to stay with us during your trip to Bucharest and that you enjoyed the time spent with us. We are looking forward to welcome you back at JW Marriott Bucharest Grand Hotel. Best Regards, Alex Grigore Social Media... More 

Thessaloniki, Greece
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Very good Hotel , in the heart of Bucharest . Easy access , big clean rooms, chockfull breakfast . Only matter , was delay in checking in on Sunday 21.06.15 , around 20:00. Might was a coincidence or all day raining weather , but we neeeded almost 30 minutes waiting time in the queue , while it took some seconds... More 

Was this review helpful? Yes
Alex_Grigore, Social Media Coordinator at JW Marriott Bucharest Grand Hotel, responded to this review

Dear Guest, Thank you for taking the time to review your stay. Let me assure you that your feedback is very important for us and that it was already forwarded to the right department in order to avoid the same inconvenience next time. On top of that, we are glad to hear that you were genuinely happy with our hotel... More 

Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

It was my second occasion in this hotel. Staff was again kind and helpful. Very good food on the terrace in the afternoon, very nice atmosphere. Also very good food in restaurant La Cucina. It should be first choice in Bucharest. But no free wifi.

Was this review helpful? Yes
Alex_Grigore, Social Media Coordinator at JW Marriott Bucharest Grand Hotel, responded to this review

Dear Guest, It was great to have you as our guest again. We are happy to hear that you liked our staff's friendliness and our Chef's dishes and that you consider us the first choice in Bucharest. Regarding the Wi-Fi, there is complimentary inter-net in public areas that we advice you to use when it's required. Looking forward to your... More 

Jerusalem, Israel
1 review
4 of 5 stars Reviewed 4 days ago NEW

Loved the three nights spent at the Marriott in Bucharest. Beautiful rooms, comfortable beds, good breakfast, great gym and pool, good location (taxis are really cheap in Romania)- what more do you need for a short stay? (Wifi available in lobby- would be nice if wifi was available in rooms too...)

Was this review helpful? Yes
Alex_Grigore, Social Media Coordinator at JW Marriott Bucharest Grand Hotel, responded to this review

Dear Guest, Thank you for taking the time to offer us your feedback. It makes us very happy to hear that you've tried most of our offerings and that everything was to your like. With your permission, I would like to inform you that we are offering free Wi-Fi in rooms for Marriott Rewards members who book through direct reservation... More 

Lyonshall, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We stayed at The Marriott Grand Hotel Bucharest as part of a 'Scenic' Danube River Cruise and what a finale it made. The service was exemplary from the moment we entered its imposing front doors but it wasn't "posh". It was real old-fashioned courtesy at its best. Our room was beyond reproach and they even gave us disabled facilities (unasked... More 

Was this review helpful? Yes
Alex_Grigore, Social Media Coordinator at JW Marriott Bucharest Grand Hotel, responded to this review

Dear Guest, Thank you for taking the time to review our hotel. We were really happy to be part of the "Scenic" tour and to contribute to it's success. Here, at JW Marriott Bucharest Grand Hotel, we are doing our best to offer our guests the faultless service they deserve and the fact that you mentioned it, is our greatest... More 

Caerphilly, United Kingdom
Level Contributor
141 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is one of the best hotels we have ever stayed in. Plenty of space in the rooms. Excellent hotel breakfast. We were well looked after by the staff in the Pavilion Lounge. All staff were pleasant and helpful.

Was this review helpful? Yes
Alex_Grigore, Social Media Coordinator at JW Marriott Bucharest Grand Hotel, responded to this review

Dear Guest, Thank you for sharing your experience at JW Marriott Bucharest Grand Hotel. We are glad that we managed to exceed your requirements and gained your trust. Also, the fact that you consider our hotel one of the best gives us great joy. We wish to welcome you back into our hotel as soon as possible. Best Regards, Alex... More 

2 reviews
5 of 5 stars Reviewed 1 week ago

The JR Marriott Hotel was an oasis in Bucharest and provided large clean rooms, great dining and good service. In particular I want to compliment Ban Victor who made our breakfast more enjoyable. Breakfast buffet was outstanding. Also, the front desk was helpful with dining suggestions, directions and money exchange.

Was this review helpful? Yes
Alex_Grigore, Social Media Coordinator at JW Marriott Bucharest Grand Hotel, responded to this review

Dear Guest, Thank you for choosing to stay with us during your trip to Bucharest. We are delighted to hear that you enjoyed your stay and that everything was to your like. I will forward your generous comment to Victor and to the rest of the team so they can enjoy it too. We are looking forward to welcome you... More 

Prague, Czech Republic
Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

I've been travelling to Bucharest pretty frequently and have stayed at a lot of famous hotels' brands. But staying at this hotel was my absolute number 1! Comfortable room, professional service including hotel car drivers, reception, breakfast service, room services and restaurants. You have a lot of lovely options inside of the hotel in case you are tired upon busy... More 

Was this review helpful? Yes
Alex_Grigore, Social Media Coordinator at JW Marriott Bucharest Grand Hotel, responded to this review

Dear Guest, Your kind words are dearly appreciated. We are proud that you consider us the best hotel in Bucharest and we will continue to put our passion and effort into offering you the perfect service. Thank you and looking forward to your next visits! Best Regards, Alex Grigore Social Media Coordinator More 

Chicago, IL
Level Contributor
136 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here 2 nights before our tour started and two nights while with the tour. We splurged and paid for the concierge/executive access and wifi access. The staff at the front desk was very helpful. The concierge helped us book a day trip to Siniai and Peles Castle. The young women in the concierge/executive lounge were professional and helpful.... More 

Was this review helpful? Yes 1
Alex_Grigore, Social Media Coordinator at JW Marriott Bucharest Grand Hotel, responded to this review

Dear Guest, Let me take this opportunity to let you know how important your feedback is for us since we are always trying to offer our guests the perfect service. We are happy to hear that you tried many of our offers and that we managed to meet your requirements and offer you a pleasant stay. We are looking forward... More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Really big but nice hotel! Rooms are normal, but always clean. Staff is nice and friendly, but please tell them at the beginning room type which you want ( in my case by default they gave me smoking room). Breakfasts are nice, various and tasty. Lunch at sport bar also was super :) Great hotel for business meetings, as they... More 

Was this review helpful? Yes
Alex_Grigore, Social Media Coordinator at JW Marriott Bucharest Grand Hotel, responded to this review

Dear Guest, Thank you for the time spent to review our hotel. Your appreciation means a lot to us and we are very happy that we manager to offer you a pleasant stay and a great service. We are looking forward to welcome you back soon. Best Regards, Alex Grigore Social Media Coordinator More 

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