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Crowne Plaza Bucharest

#20 of 161 Hotels in Bucharest
Certificate of Excellence
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1 Poligrafiei Street, Bucharest 71556, Romania
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Crowne Plaza Bucharest
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Crowne Plaza Bucharest
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194 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Budapest, Hungary
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The crown plaza hotel Bucharest is close to the international airport (app 20 min drive) and also not far from the city centre. The entire building is a bit old and the room in which I was staying was not refurbished since a longer time. But generally everything was clean and functioning. The staff was always very helpful and friendly.... More 

Was this review helpful? Yes
Angelo Z, General Manager at Crowne Plaza Bucharest, responded to this review

Dear Guest, Let me thank you for taking the time sharing with us your feedback after staying at Crowne Plaza Bucharest. I am very happy to read your nice appreciation for our staff friendliness, quality of food and the special "This Works: Sleep" kit on your pillow, being part of the "Sleep Advantage" Programme, which you can find only at... More 

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent hotel - newly refurbished - bright and clean rooms - lovely pool. The staff are friendly and helpful, food is very good indeed - breakfast buffet is amazing. The hotel is a little out of town but does have a regular bus service nearby and the helpful concierge will call you a taxi if required. Smoking is permitted in... More 

Was this review helpful? Yes
Angelo Z, General Manager at Crowne Plaza Bucharest, responded to this review

Dear Guest, Thank you for your 5 star review! I am pleased to read that you loved our hotel. Your kind comments about the friendliness of our employees are highly appreciated. The team will be thrilled to receive this feedback. I am too very happy to read that they were really helpful and that our food was up to a... More 

Bratislava, Bratislava, Slovakia
Top Contributor
89 reviews 89 reviews
28 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed March 20, 2015

Rooms are nice, restaurant serves decent breaky and for lunch I have tasted filet mignon with grilled vegetables and it was really delicious. If you need to travel futher to another cities, hotel has Avis office as well. Overall if ya here for Business its a decent call, even I do prefer Intercontinental from the priority-club family. When ya here... More 

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Franz R, General Manager at Crowne Plaza Bucharest, responded to this review

Dear Guest,, thanks you staying with us and for taking the time to review us on Tripadvisor. I am delighted to hear you enjoyed your stay and our facilities, such as the rooms and especially the quality of food for breakfast and Lunch. Although you have the choice between Crowne Plaza and Intercontinental to get the benefits as a Priority... More 

Pristina, Kosovo
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed March 19, 2015

This hotel is the best in Bucharest if you are exhibitor or visitor in fair since it has a small door that leads you directly to the ROMEXPO. The breakfast is rich in different varieties. Rooms are newly renovated and specious. Not far away from the center. Definitely worth it.

Was this review helpful? Yes
Franz R, General Manager at Crowne Plaza Bucharest, responded to this review

Dear Guest, thank you for staying at the Crowne Plaza Bucharest and for taking the time to write this nice and positive review. I am happy to read you enjoyed our location with direct access to the Exhibition Center ROMEXPO, as well as our newly renovated rooms and our rich breakfast buffet, We hope to have the pleasure to welcome... More 

Kettering, United Kingdom
1 review
5 of 5 stars Reviewed March 15, 2015 via mobile

I just had a weekend in Bucharest staying at this Hotel, it's a little out the centre, but only £2.00 in a Taxi, get the hotel to call you one,don't take one outside the gate. My room had been recently renovated and was really comfortable and very clean. Breakfast buffet was good and any staff I had reason to. Speak... More 

Was this review helpful? Yes
Franz R, General Manager at Crowne Plaza Bucharest, responded to this review

Dear Guest, Thank you for staying at the Crowne Plaza Bucharest and for taking the time to review us on TripAdvisor , I am delighted to read you enjoyed your stay with us and and that you appreciated our facilities and the hospitality and friendliness of our staff. We very much look forward to welcome you back in May. Until... More 

Cakovec, Croatia
1 review
5 of 5 stars Reviewed March 9, 2015

I am staying in this hotel a lot, and always feeling comfortable. Hotel is very nice, and staff is amazing, especially the Bar staff, always doing their best to make you feel like home. The rooms are spacy, comfortable and very quiet.

Was this review helpful? Yes
Franz R, General Manager at Crowne Plaza Bucharest, responded to this review

Dear Guest, thank you for staying with us again and for taking the time to write this positive review. I am very pleased to read that you enjoy your stays at the Crowne Plaza and that you appreciate the service of our team, especially at the bar. We look forward to welcome you back soon. kind regards Franz Rattenstetter More 

2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 9, 2015

The service in this place really stands out in Bucharest! Always a very nice welcome at the reception. And bar tender Rasty makes you feel at home. This hotel is very well managed. Highly recommended!

Was this review helpful? Yes
Franz R, General Manager at Crowne Plaza Bucharest, responded to this review

Dear John, thank you very much for staying with us and for taking the time to review us on TripAdvisor, Positive feed back like yours is a great motivation for our team, ensuring that we consistently provide excellent service to all our guests. We very much look forward to welcome you back soon. kind regards Franz Rattenstetter More 

Montesson, France
Top Contributor
194 reviews 194 reviews
60 hotel reviews
114 helpful votes 114 helpful votes
3 of 5 stars Reviewed March 1, 2015

Clean and comfortable hotel, friendly staff. Only criticism is that smoking is allowed. The bar was just too smokey for me and the people in the room connecting to mine where smoking too. The whole place has a background smell of smoke which is a real shame as it spoils the place. Breakfast buffet was OK. The egg station wasn't... More 

Was this review helpful? Yes 1
Franz R, General Manager at Crowne Plaza Bucharest, responded to this review

Dear Guest, thank you for staying with us and for taking the time to share your experiences with us. Constructive feed back like yours is most welcome and help us to improve our services. I am very sorry to read that the only discomfort you have encountered was the smoke in the Bar. We take your comments very serious and... More 

Sofia, Bulgaria
2 reviews
5 of 5 stars Reviewed February 26, 2015

Perfect services, perfect rooms and perfect food. The swimming pool and the Jim were in good conditions. The staff spoke excellent English and was so kind to all of as. The garden in front of the hotel is very clean and beautiful.

Was this review helpful? Yes
Franz R, General Manager at Crowne Plaza Bucharest, responded to this review

Dear Alberto, thank you for staying at the Crowne Plaza Bucharest and for taking the time to review us on TripAdvisor Positive feed back like yours is a great motivation for our team, ensuring that we consistently provide excellent service to all our guests. Looking forward to welcome you back soon. kind regards Franz Rattenstetter More 

Peterborough, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 of 5 stars Reviewed February 21, 2015 via mobile

Modern well equipped hotel. Rooms are good and are currently in the process of being refurbished. Clean and comfortable for 1 night and I would stay longer if I had to. Staff are friendl. Bar food is very good and the breakfast is very good. Not close to city centre so you need to grab a taxi for a 15... More 

Was this review helpful? Yes
Franz R, General Manager at Crowne Plaza Bucharest, responded to this review

Dear Guest, Thank you for staying at the Crowne Plaza Bucharest and for taking the time to review us on TripAdvisor. I am happy to hear you enjoyed your stay with us and that you appreciated the comfort of our newly refurbished rooms and the friendliness of our staff. I was also delighted to read that you found our food... More 

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