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Crowne Plaza Bucharest

#21 of 161 Hotels in Bucharest
Certificate of Excellence
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1 Poligrafiei Street, Bucharest 71556, Romania
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1 room 1 guest
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221 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed yesterday NEW

Two times stayed there, first in 03.2015 the same problems! Second time worst! Room - smell of paint, a lot of noise from workers on the next room, all the day, from 7 am inclusive saturday! I tried to go to the swimming pool for relax but there was swimming classes with children! Go home more more tired than i... More 

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California
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at this hotel for a meeting in August - what a gem. This place was modern, had incredible food, fantastic helpful staff, a great pool and incredible food. My meetings were located in the hotel and most of my meals were in the hotel but everything was fresh and well organized - even on the third day. The... More 

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GManager131, General Manager at Crowne Plaza Bucharest, responded to this review

Dear guest, What a great feedback and recommendation ! Thank you for staying with us, I am so glad you had a such a fantastic time with us. I was very happy to read that you enjoyed all our hotel's facilities, the food and all the services provided by the Crowne Plaza team. All your excellent comments will be shared... More 

Level Contributor
8 reviews
5 of 5 stars Reviewed 1 week ago

Outstanding hotel, it is receiving a much lower rating than it needs. Breakfast was amazing the customer service is on point not far from many venues or sites. The restaurant is next and room service is amazing. The fitness facilities are enough to sustain and the pool looks great very under rated

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GManager131, General Manager at Crowne Plaza Bucharest, responded to this review

Dear Terrence, Thank you for your 5 star review and recognition for the outstanding services that our team is providing at the Crowne Plaza Bucharest. All your highly appreciations were forwarded to my colleagues and we are all looking forward to welcoming you back in a not too distant future. Kind regards, Angelo Zuccala General Manager More 

Piatra Neamt, Romania
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I already stayed few times in this hotel, but I didn’t have time to write a review so far. The services are excellent, staff is friendly and helpful as usual, they all speak very good English. The rooms are large and comfortable, seems to be newly refurbished, sleeping quality was very good, bath has good amenities. I liked that we... More 

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GManager131, General Manager at Crowne Plaza Bucharest, responded to this review

Dear Daniela, Thank you for choosing to stay with us for several times and for taking the time to share such a detailed recommendation. I was very happy to read that you enjoyed one of our newly renovated room and you found the sleeping quality very good. Our Citronelle Terrace is one of our latest addition offering our Chef's new... More 

Faridabad, India
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed in the hotel for one night only. But the room allotted to me was in a location where I had to climb one set of stairs before I could take a lift. very inconvenient. The room was nice and the wifi connection was good.

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GManager131, General Manager at Crowne Plaza Bucharest, responded to this review

Dear Sarat G, Thank you for taking the time to share with us your feedback after your recent stay at the Crowne Plaza Bucharest. We have recently started to change the guest elevator to meet guests' expectations and improve their comfort and safety. One of the two guest elevators functioning at this moment is situated at the mezzanine and lands... More 

New Delhi, India
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 8, 2015

A lovely quite place, away from the rush of city, but still near the office complexes. A well trained, English speaking, courteous staff. Excellent food. A quick room service. The hotel is really good with huge and clean rooms. Noise was isolated from coming into the room. Easy access to the market and humble staff with ease of checking in... More 

Was this review helpful? Yes 1
GManager131, General Manager at Crowne Plaza Bucharest, responded to this review

Dear guest, Thank you for choosing to stay with us at Crowne Plaza Bucharest and for the time you spent to share with us your feedback and recommending us. I was happy to read that you enjoyed so much our hotel ! All your nice comments were forwarded to all our colleagues and we all are looking forward very much... More 

Timisoara, Romania
Level Contributor
42 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed July 2, 2015

I was in Bucharest on a two week business trip last month and stayed at Crowne Plaza. The staff was great,very attentive to my needs, the room very clean and the food very good aswell. They are redecorating and reparing one wing but not a single sound made my stay difficult.The workers are not on site around the clock and... More 

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GManager131, General Manager at Crowne Plaza Bucharest, responded to this review

Dear Tania, Thank you for your 5 star review! I have shared your very kind feedback with our colleagues and I am so glad to read that you were not disturbed by any noise during your stay. Looking forward to have your back in our hotel Kind regards Angelo Zuccala General Manager More 

1 review
4 of 5 stars Reviewed July 2, 2015 via mobile

The hotel is really good with huge and clean rooms. Noise was isolated from comung into the room. Easy access to the market and humble staff with ease of checking in and out. The hotel has a nice speedy internet and a very good restaurant with a variety of breakfast choices I would recommend this to everyone visiting bucharest.

Was this review helpful? Yes
GManager131, General Manager at Crowne Plaza Bucharest, responded to this review

Dear Guest, Thank you for taking the time to recommend us! Thank you for the recognition to our housekeeping team, they are indeed doing a fantastic job at cleaning the rooms. We also have upgraded the number of our access points for Wifi which help for better connectivity and speed. Looking forward to welcome you back to our hotel !... More 

Boston, Massachusetts
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 30, 2015 via mobile

In Romania on business I stayed at this fine hotel in Bucharest while working on the other side of town. The food was outstanding! I highly recommend the grilled salmon and the pasta dishes. Breakfast was perfect offering a full buffet with a chef ready to cook eggs and omelettes to order. The Bsr & Lounge area was modern and... More 

Was this review helpful? Yes
GManager131, General Manager at Crowne Plaza Bucharest, responded to this review

Dear Mike, Thank you for your feedback and recommendation! Our Kitchen was really happy to hear that you enjoyed so much our food but also our service team, they really appreciated your positive feedback about the service provided. It is indeed better to always order taxis via the hotel to avoid disappointment. Thank you again and hope to see you... More 

North West
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed June 20, 2015

Large comfortable rooms, with balconies which have nice quiet outlook onto gardens. Staff friendly and helpful. The hotel is kept very clean by very effient housekeeping staff. We enjoyed the indoor pool, the water temperature was just right, nice sized jacuzzi, sauna etc. we did not make use of the gym this visit but did have some spa treatments which... More 

Was this review helpful? Yes
GManager131, General Manager at Crowne Plaza Bucharest, responded to this review

Dear Guest, Thank you for your 5 star review ! I am very happy to read that you had time to enjoy our indoor and services at the Spa. I will pass on your very nice comments to our wonderful housekeeping team but also to our kitchen team for the great meals that you had in our restaurants. We indeed... More 

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