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Crowne Plaza Bucharest

#23 of 161 Hotels in Bucharest
Certificate of Excellence
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1 Poligrafiei Street, Bucharest 71556, Romania
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Crowne Plaza Bucharest
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Crowne Plaza Bucharest
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203 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lubbeek, Belgium
Contributor
14 reviews 14 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I stayed already several times in this hotel. Everything perfect. Only remark is the noice in the hall in the morning ..... At breakfast in a saterday hugh noice due to works going on.... Could do this after the breakfast hours ....

Was this review helpful? Yes
Angelo Z, General Manager at Crowne Plaza Bucharest, responded to this review

Dear Patrick, Thank you very much for choosing to stay again at Crowne Plaza Bucharest and for the time you spent to share with us your feedback. Please accept my apologies for the inconvenience you encountered due to some noise. We are currently improving our guests rooms and can assure you that we have put as a priority to implement... More 

Bacau, Bacau, Romania
Contributor
20 reviews 20 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was for a short business trip in this hotel, I recommend it ! the personal is friendly , the rooms are very quiet, nice, recent renovated. The hotel have a big parking lot, a big garden, tennis courts, good restaurant. Have a nice stay!

Was this review helpful? Yes 2
Angelo Z, General Manager at Crowne Plaza Bucharest, responded to this review

Dear Andreia, Thank you for your 5 star review! I am pleased to read that you enjoyed your stay with us! Your comments about the friendliness of our employees are highly appreciated and have been passed to our colleagues. I am also happy to read you appreciated our facilities and the quietness of our Hotel. I look forward to having... More 

Scotland
Reviewer
4 reviews 4 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 3 weeks ago

If anyone is thinking in checking in to this hotel DONT, there is ongoing room maintenance and the noise is HORRENDOUS!!!!! There was no mention of this at checkin and noise has been relentless the whole day.

Was this review helpful? Yes 1
Angelo Z, General Manager at Crowne Plaza Bucharest, responded to this review

Dear Valued Guest, Thank you for taking the time to write your feedback to us. I am very sorry to read that you were disturbed by the noise of works in our hotel. Please accept my sincere apologies for any inconvenience this has caused to you. We perform works in the guest rooms to increase comfort of our guests at... More 

Budapest, Hungary
Contributor
18 reviews 18 reviews
13 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have been using the Crowne Plaza in several countries, therefore I expected to have a good stay. My expectations were fulfilled and I had a very good stay. The service and staff were good. This is very close to the airport and they provide a shuttle to the airport, but this is not for free. However the room was... More 

Was this review helpful? Yes 1
Angelo Z, General Manager at Crowne Plaza Bucharest, responded to this review

Dear Jean Stephane, Thank you for choosing to stay at Crowne Plaza Bucharest and for the time you spent recommending us. I was very happy to read that you had a great stay with us and that we managed to meet your expectations. We strive to make our hotel a preferred destination, through excellent services, for business or leisure purpose.... More 

London, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel is perfectly located in the North part of the city, and only 10 min drive to the city center... Not sure why some reviewers are complaining about being far from the city. Cost only 1.39 RON about £0.20 per km, a bargain only £2 to the city center. I stayed in one of their new renovated room, loved... More 

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Angelo Z, General Manager at Crowne Plaza Bucharest, responded to this review

Dear Ray, Thank you for your 5 star review ! We appreciate your genuine feedback about our hotel and appreciate all your positive comments. I have passed all your great appreciations to our team and hope to have the chance to meet you in person next time you visit our Hotel. Thank you again for recommending us. Best regards Angelo... More 

Kettering, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

My second time here, I'm actually here as I write this. The new rooms are great, once your in the shower it's hard to get out, it's so good. The staff are the most helpful of any hotel I've stayed in. It's a little out of the centre but it suits me and the taxis are cheap enough.

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Angelo Z, General Manager at Crowne Plaza Bucharest, responded to this review

Dear Jeremy, Thank you for choosing the Crowne Plaza Bucharest and for taking the time to recommend us. It gives me great pleasure to read that you are enjoying each moment that you spend with us. Your comments are very important to us and I have personally forwarded them to our team. Looking forward to welcoming you back on your... More 

Lausanne, Switzerland
Top Contributor
54 reviews 54 reviews
18 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is conveniently located for the airport, but quite far from the city center. Installations, rooms and facilities are a bit run-down and could seriously do with an upgrade. Staff is very friendly and customer oriented and breakfast buffet is fine. Gym is small and equipment not very modern - and the A/C was not working while I was... More 

Was this review helpful? Yes 1
Angelo Z, General Manager at Crowne Plaza Bucharest, responded to this review

Dear Guest, Thank you for staying with us and for taking the time to recommend us on TripAdvisor. I am happy to let you know that we are currently renovating our rooms and by the end of the year all our rooms will be fully renovated to the highest standards. The renovation plan also includes our meeting rooms and the... More 

Budapest, Hungary
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 21, 2015

The crown plaza hotel Bucharest is close to the international airport (app 20 min drive) and also not far from the city centre. The entire building is a bit old and the room in which I was staying was not refurbished since a longer time. But generally everything was clean and functioning. The staff was always very helpful and friendly.... More 

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Angelo Z, General Manager at Crowne Plaza Bucharest, responded to this review

Dear Guest, Let me thank you for taking the time sharing with us your feedback after staying at Crowne Plaza Bucharest. I am very happy to read your nice appreciation for our staff friendliness, quality of food and the special "This Works: Sleep" kit on your pillow, being part of the "Sleep Advantage" Programme, which you can find only at... More 

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 11, 2015

Excellent hotel - newly refurbished - bright and clean rooms - lovely pool. The staff are friendly and helpful, food is very good indeed - breakfast buffet is amazing. The hotel is a little out of town but does have a regular bus service nearby and the helpful concierge will call you a taxi if required. Smoking is permitted in... More 

Was this review helpful? Yes
Angelo Z, General Manager at Crowne Plaza Bucharest, responded to this review

Dear Guest, Thank you for your 5 star review! I am pleased to read that you loved our hotel. Your kind comments about the friendliness of our employees are highly appreciated. The team will be thrilled to receive this feedback. I am too very happy to read that they were really helpful and that our food was up to a... More 

Bratislava, Bratislava, Slovakia
Top Contributor
92 reviews 92 reviews
29 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed March 20, 2015

Rooms are nice, restaurant serves decent breaky and for lunch I have tasted filet mignon with grilled vegetables and it was really delicious. If you need to travel futher to another cities, hotel has Avis office as well. Overall if ya here for Business its a decent call, even I do prefer Intercontinental from the priority-club family. When ya here... More 

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Franz R, General Manager at Crowne Plaza Bucharest, responded to this review

Dear Guest,, thanks you staying with us and for taking the time to review us on Tripadvisor. I am delighted to hear you enjoyed your stay and our facilities, such as the rooms and especially the quality of food for breakfast and Lunch. Although you have the choice between Crowne Plaza and Intercontinental to get the benefits as a Priority... More 

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