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Hotel Phoenix

Sesvetska Cesta 29, Zagreb 10360, Croatia
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Best prices for: 1 room 1 guest
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Hotel Phoenix
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Hotel Phoenix
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139 reviews from our community

Traveler rating
    52
    56
    16
    8
    7
See reviews for
18
67
2
27
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Slovenj Gradec, Slovenia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

food was great - especially in the evening, staff was a bid slow. The location is not so great. Wine cceller was closed. Lack of organisation management. We got not the room which was in the offer. Fitnes Studio was not in the price and also all other extra-s in the Hotel was not in price and this is a... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Sandra P, Manager at Hotel Phoenix, responded to this review

Dear, thank you for finding time to write us a review. It is very important to us to hear opinions from our guests, not only the good ones so that we know what we need to improve. I am sorry about the wine cellar, but we have sometimes organised some meetings or celebrations there so we need to close it.... More 

Calgary, Alberta
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I can rate a hotel "Phoenix" as an excellent choice to stay in the city. Have a pleasant stay at this hotel means comfortable accommodation, friendly staff, great food, good relaxation in the wellness center. I plan to come again.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Sandra P, Manager at Hotel Phoenix, responded to this review

Dear, thank you for your nice review. It is very important to us to hear some feedback from our guests and we are glad to hear nothinhg but compliments from you. We hope you will come back again and enjoy one more time your stay at our hotel. Best wishes from hotel Pheonix team! More 

Zagreb
Contributor
11 reviews 11 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 8, 2015

This hotel has great wellness and restaurant. Dinner was really delicious but breakfast could be much better. They have a lot of foods listed on the website, but in fact they don't serve half of them. Our room, romantic deluxe, looked really nice but they forgot to decorate the bed. Why is it called romantic then? Wifi is great, they... More 

Was this review helpful? Yes 1
Sandra P, Manager at Hotel Phoenix, responded to this review

Dear, thank you for your valuaded rewiev. It is very important to us to hear some feedback from our guests, not only the good ones, so that we can provide you the best service. We are happy to hear you enjoyed your stay. Regarding to the breakfast, we try to serve a lot of different food and we will continue... More 

Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 4, 2015

My boyfriend and I visited the hotel over a long weekend and felt very comfortable. The service is good, the rooms are very charming and the hotel's offer (Spa/Wellness, restaurant, wine) is more than good. We enjoyed oure time at the Phoenix Hotel and would come again anytime.

Was this review helpful? Yes 1
Sandra P, Manager at Hotel Phoenix, responded to this review

Dear Jasmin, thank you so much for your nice rewiev. We are very happy to hear you enjoyed your stay. It's always our pleasure to prove to couples who visit us why we are the most romantic hotel! We hope to welcome you soon again. Best wishes, Hotel Phoenix team More 

Zagreb, Croatia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 7, 2015

Satisfied with everything. Had a great time on Valentines day, including specially prepared dinner, wellness time, candy gifts, rich breakfast... It is recommended place for couples. I asked to prepare room for Valentines day during our time at dinner, and they put rose petals hearth shaped on the bed, champagne, candles and roses. Will come again

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Sandra P, Manager at Hotel Phoenix, responded to this review

Dear Domagoj, thank you for your valuaded rewiev. Every comment is very important to us so it is nice to hear you enjoyed your stay and that you will come again. We are always trying our best to welcome our guests the best way possible. If you come again, you will se that we are the most romantic hotel during... More 

Rijeka, Croatia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 5, 2015

Everything was just great, from breakfast to dinner. We had awesome time. There was also gym, golf simulator, great welness and spa. I would recomend everyone who wants to spend some time with his soulmate to go there. Very romantic hotel.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Sandra P, Manager at Hotel Phoenix, responded to this review

Dear Hrvoje, thank you for your nice rewiev. It's nice to hear you enjoyed your stay and we would love for you to come back some time. Kind regards, Hotel Phoenix team! More 

Croatia
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 2, 2015

We stayed there one night as a couple and used standard room, dinner, spa zone and breakfast. Our package also included complimentary drink which was champagne, we also got small packages of candies as gifts on a pillow (a nice gesture seldom encountered in 4-star hotels in Croatia). We felt welcomed and staff was helpful and polite. Rooms were clean... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Sandra P, Manager at Hotel Phoenix, responded to this review

Dear Ivan, first of all, kind regards from the whole Phoenix team! Thank you for your nice reply. We are always doing our best for our guests and hope that you will come again and enjoy your stay again. Best wishes, Hotel Phoenix! More 

Split-Dalmatia County, Croatia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 26, 2015

This is a great romantic spot with nice, clean and very comfortable rooms. The staff is very friendly and helpful, especially banquet sales manager who helped me to arrange a surprise proposal to my girlfriend and even filmed it. Thanks a lot :) The food is also great. Highly recommended.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Sandra P, Manager at Hotel Phoenix, responded to this review

Dear, thank you for finding time to write us a nice rewiev. It is nice you decided to propose in our hotel and we hope to host you again or maybe arrange your wedding here at the hotel. Kind regards, Hotel Phoenix team More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 26, 2015

We were spending Valentines day, were there for 3 days. Everything was great, breakfast, lunch, dinner... Great gym and golf simulator, welness and spa. I would recomend to everyone who want to get away from everything and have a good rest for a couple of days.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Sandra P, Manager at Hotel Phoenix, responded to this review

Dear Armanda, thank you for your valuaded rewiev. We are glad to hear xou enjoyed your stay here and had the chance to relx. Hope to welcome you again some time. Kind regards, Hotel Pheonix team! More 

Osijek, Croatia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 11, 2015

Great for couples, nice and comfortable rooms. Me and my girlfriend went there for our 3rd anniversary and they gave us a room with no wall between bedroom and bathroom, that was a new experience for us and we enjoyed it. Only thing that was disappointing during our three day stay was poor breakfast. Breakfast offer wasn't even close to... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Sandra P, Manager at Hotel Phoenix, responded to this review

Dear, thank you for your valuaded review. It is nice to hear you loved your stay here and that you are open for new things. Regarding the breakfast, we are sorry to hear we did not fill up your expectetions. We hope you will come again so we can show you why wy call our breakfast "Art of breakfast". Best... More 

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