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Hotel Phoenix

4.0 of 5 Sesvetska Cesta 29, Zagreb 10360, Croatia
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Hotel Phoenix
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Hotel Phoenix
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127 reviews from our community

Traveler rating
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    15
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    7
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17
57
2
26
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ljubljana, Slovenia
Contributor
11 reviews 11 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel is not so near to the Zagreb (about 20 minutes by car), but is is very close to Ikea shopping center. Our room was spacious and really clean. Breakfast was absolutely awesome. There is a man from the stuff in the dinning room that is watching all the time if sth is gone (zuchinni, bread ...) and than he... More 

Was this review helpful? Yes 1
Sandra P, Manager at Hotel Phoenix, responded to this review

Dear, thank you for your valuaded rewiev. We are glad to hear you enjoyed your stay in our hotel and that you noticed our efford. We would be very happy to welcome you again some time. Kind regards, Hotel Phoenix team! More 

Celje, Slovenia
1 review
4 of 5 stars Reviewed December 24, 2014

The surroundings of the hotel are not the greatest but the hotel itself is good. Rooms are nice and spacious. The service is great. The food at the hotel restaurant and breakfast was great even though there was a celebration during dinner time so the music was quite loud. There is a bus stop few minutes away and also a... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Sandra P, Manager at Hotel Phoenix, responded to this review

Dear, thank you for finding time to write us a nice review. We are happy to hear you liked your stay here and hope to see you soon again. Regarding to the room, you can always let us know what type of room you want and where you would like it so you can enjoy it completely. Best regards, hotel... More 

Tuzla Canton, Bosnia and Herzegovina
1 review
5 of 5 stars Reviewed December 24, 2014

We stayed at the Phoenix in December 2014 and enjoyed. The service at the hotel was excellent, staff very friendly. We stayed with a child of four years and she also enjoyed. Certainly we will be back soon.

Review collected in partnership with this hotel

Was this review helpful? Yes
Sandra P, Manager at Hotel Phoenix, responded to this review

Dear Jasmila, thank you for your honest comment. We are glad to hear you and your family liked your stay in our hotel. We would love to welcome you again. Best regards, hotel Phoenix team! More 

1 review
4 of 5 stars Reviewed December 23, 2014 via mobile

The surrounding around parking isnt the prettiest, the other side is ok. Room wasnt the newest but the sheets, matrace and bed was nice. Also spa is nice with whirpool and relaxing music. Excellent service and wery polite waiters!

Was this review helpful? Yes
Sandra P, Manager at Hotel Phoenix, responded to this review

Dear Bojan, thank you for your valuaded review and for your honesty. We hope you will come again and you can always let us know which room you would prefer, it is not a problem. Hope to see you soon! Best wishes, hotel Phoenix team! More 

1 review
5 of 5 stars Reviewed December 23, 2014 via mobile

We were in need for a relaxing weekend. And that is what we got in this hotel. Rooms are clean and spacious. Spa center offers you a relaxation of body and mind with massage, sauna or whirpool. Even music in spa center is wery relaxing. Overall great weekend.

Was this review helpful? Yes
Sandra P, Manager at Hotel Phoenix, responded to this review

Dear Luka, thank you for your valuaded review. It is nice to hear you had a relaxing weekend at our hotel and we hope you will come again and relax one more time. Best regards, hotel Phoenix team! More 

Dalj, Vukovarsko-Srijemska, Croatia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 17, 2014

Me and my husband have anniversary on 6 December and we celebrate our anniversary in hotel Phoenix. It was beautiful :-) Great service, good time in wellness, beautiful room and fine breakfast.It was very good experience and in the future, when we decided to travel in Zagreb, we will stay in hotel Phoenix.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Sandra P, Manager at Hotel Phoenix, responded to this review

Dear Milica, thank you so much for finding time to write us a nice review. We are very happy to hear your anniversary went like you wanted and hope that you will come back soon. Best regards, Hotel Phoenix team! More 

Wroclaw, Wroclaw, Poland
1 review
4 of 5 stars Reviewed December 17, 2014

Nice, clean, warm hotel. Room is great, everything is clean and cosy. Only restaurant is not on the top, but spa and fitness are great. Service was great, employees were polite and they are competent for their jobs.

Review collected in partnership with this hotel

Was this review helpful? Yes
Sandra P, Manager at Hotel Phoenix, responded to this review

Dear, thank you for your valuaded comment. It's a pleasure to hear so many compliments and we hope you will come back soon so we can proove you that our restaurant also deserves compliments. Kind regards, Hotel Phoenix team! More 

Zalec, Slovenia
1 review
4 of 5 stars Reviewed December 17, 2014

Clean, nice, well-equiped rooms, good facilities (wellness), tasty and rich breakfast, good parking facilities, pleasant stay all together. Great option for weekend stay or longer, if u don't need to be situated in the city centre.

Review collected in partnership with this hotel

Was this review helpful? Yes
Sandra P, Manager at Hotel Phoenix, responded to this review

Dear, thank you for your nice review. We are glad to hear you enjoyed your stay at hotel Phoenix and hope to welcome you soon again. Kind regards, Hotel Phoenix team! More 

Budapest, Hungary
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 2, 2014

Hotel is located in a pretty good places if you arrive to Zagreb The hotel is clean. The breakfast is also super. The hotel has a beautiful brand new wellness part which gives you a perfect comfort. I was also satisfied with the staff. They are very kind and speaking English perfectly. I have found two disadvantages. The first is... More 

Was this review helpful? Yes
Sandra P, Manager at Hotel Phoenix, responded to this review

Dear Zoli, thank you for your valuaded rewiev and nice comments. We are happy to hear you liked your stay and hope to welcome you again. If the mini bar is to loud for you, you can say it to the reception and then will they solve the problem by turning it off. Best regards from hotel Phoenix team! More 

Rijeka, Croatia
Contributor
16 reviews 16 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed November 27, 2014

We were in this hotel on their VIP hen party offer. The hotel itself is average - the rooms are clean but a bit shabby. The spa area is quite small and it can get crowded. However, they are extremely well organized. The staff are super-friendly, the wine-cellar where we had our party is a very cosy place for 20... More 

Was this review helpful? Yes 1
Sandra P, Manager at Hotel Phoenix, responded to this review

Dear, thank you for finding time to write a rewiev about your stay at hotel Phoenix. We are pleased to hear so many compliments. We are always trying to welcome our guests in the best way possible. Regarding to the spa area, as you said, our staff is very well organised so they are trying to keep the spa not... More 

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Additional Information about Hotel Phoenix

Address: Sesvetska Cesta 29, Zagreb 10360, Croatia
Location: Croatia > Central Croatia > Zagreb
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Phoenix 4*
Number of rooms: 55
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Hotel Style:
#12 Romantic Hotel in Zagreb
#13 Luxury Hotel in Zagreb

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