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Hotel Phoenix

Sesvetska Cesta 29, Zagreb 10360, Croatia
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Hotel Phoenix
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Hotel Phoenix
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134 reviews from our community

Traveler rating
    50
    54
    15
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    7
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17
64
2
26
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Zagreb, Croatia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Satisfied with everything. Had a great time on Valentines day, including specially prepared dinner, wellness time, candy gifts, rich breakfast... It is recommended place for couples. I asked to prepare room for Valentines day during our time at dinner, and they put rose petals hearth shaped on the bed, champagne, candles and roses. Will come again

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Sandra P, Manager at Hotel Phoenix, responded to this review

Dear Domagoj, thank you for your valuaded rewiev. Every comment is very important to us so it is nice to hear you enjoyed your stay and that you will come again. We are always trying our best to welcome our guests the best way possible. If you come again, you will se that we are the most romantic hotel during... More 

Rijeka, Croatia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Everything was just great, from breakfast to dinner. We had awesome time. There was also gym, golf simulator, great welness and spa. I would recomend everyone who wants to spend some time with his soulmate to go there. Very romantic hotel.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Sandra P, Manager at Hotel Phoenix, responded to this review

Dear Hrvoje, thank you for your nice rewiev. It's nice to hear you enjoyed your stay and we would love for you to come back some time. Kind regards, Hotel Phoenix team! More 

Croatia
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed there one night as a couple and used standard room, dinner, spa zone and breakfast. Our package also included complimentary drink which was champagne, we also got small packages of candies as gifts on a pillow (a nice gesture seldom encountered in 4-star hotels in Croatia). We felt welcomed and staff was helpful and polite. Rooms were clean... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Sandra P, Manager at Hotel Phoenix, responded to this review

Dear Ivan, first of all, kind regards from the whole Phoenix team! Thank you for your nice reply. We are always doing our best for our guests and hope that you will come again and enjoy your stay again. Best wishes, Hotel Phoenix! More 

Split-Dalmatia County, Croatia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This is a great romantic spot with nice, clean and very comfortable rooms. The staff is very friendly and helpful, especially banquet sales manager who helped me to arrange a surprise proposal to my girlfriend and even filmed it. Thanks a lot :) The food is also great. Highly recommended.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Sandra P, Manager at Hotel Phoenix, responded to this review

Dear, thank you for finding time to write us a nice rewiev. It is nice you decided to propose in our hotel and we hope to host you again or maybe arrange your wedding here at the hotel. Kind regards, Hotel Phoenix team More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We were spending Valentines day, were there for 3 days. Everything was great, breakfast, lunch, dinner... Great gym and golf simulator, welness and spa. I would recomend to everyone who want to get away from everything and have a good rest for a couple of days.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Sandra P, Manager at Hotel Phoenix, responded to this review

Dear Armanda, thank you for your valuaded rewiev. We are glad to hear xou enjoyed your stay here and had the chance to relx. Hope to welcome you again some time. Kind regards, Hotel Pheonix team! More 

Osijek, Croatia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 11, 2015

Great for couples, nice and comfortable rooms. Me and my girlfriend went there for our 3rd anniversary and they gave us a room with no wall between bedroom and bathroom, that was a new experience for us and we enjoyed it. Only thing that was disappointing during our three day stay was poor breakfast. Breakfast offer wasn't even close to... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Sandra P, Manager at Hotel Phoenix, responded to this review

Dear, thank you for your valuaded review. It is nice to hear you loved your stay here and that you are open for new things. Regarding the breakfast, we are sorry to hear we did not fill up your expectetions. We hope you will come again so we can show you why wy call our breakfast "Art of breakfast". Best... More 

Sarajevo, Bosnia and Herzegovina
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 11, 2015

Far from city service great really staff very friendly breakfast is awesome parking is big and free NYE party was great band was really cool rooms (elegance category) are really big pool is quite small and there is no smoking area at all

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Sandra P, Manager at Hotel Phoenix, responded to this review

Dear, thank you for your nice review. It is our pleasure to hear you enjoyed your stay at hotel Phoenix and hope to welcome you again some time. Kind regards, Sandra Radoš More 

Ljubljana, Slovenia
Contributor
16 reviews 16 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 21, 2015

Hotel is not so near to the Zagreb (about 20 minutes by car), but is is very close to Ikea shopping center. Our room was spacious and really clean. Breakfast was absolutely awesome. There is a man from the stuff in the dinning room that is watching all the time if sth is gone (zuchinni, bread ...) and than he... More 

Was this review helpful? Yes 1
Sandra P, Manager at Hotel Phoenix, responded to this review

Dear, thank you for your valuaded rewiev. We are glad to hear you enjoyed your stay in our hotel and that you noticed our efford. We would be very happy to welcome you again some time. Kind regards, Hotel Phoenix team! More 

Celje, Slovenia
1 review
4 of 5 stars Reviewed December 24, 2014

The surroundings of the hotel are not the greatest but the hotel itself is good. Rooms are nice and spacious. The service is great. The food at the hotel restaurant and breakfast was great even though there was a celebration during dinner time so the music was quite loud. There is a bus stop few minutes away and also a... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Sandra P, Manager at Hotel Phoenix, responded to this review

Dear, thank you for finding time to write us a nice review. We are happy to hear you liked your stay here and hope to see you soon again. Regarding to the room, you can always let us know what type of room you want and where you would like it so you can enjoy it completely. Best regards, hotel... More 

Tuzla Canton, Bosnia and Herzegovina
1 review
5 of 5 stars Reviewed December 24, 2014

We stayed at the Phoenix in December 2014 and enjoyed. The service at the hotel was excellent, staff very friendly. We stayed with a child of four years and she also enjoyed. Certainly we will be back soon.

Review collected in partnership with this hotel

Was this review helpful? Yes
Sandra P, Manager at Hotel Phoenix, responded to this review

Dear Jasmila, thank you for your honest comment. We are glad to hear you and your family liked your stay in our hotel. We would love to welcome you again. Best regards, hotel Phoenix team! More 

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