We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 55 Zagreb hotels

Hotel Phoenix

4.0 of 5 Hotel   |   Sesvetska Cesta 29, Zagreb 10360, Croatia
Hotel amenities
Save Saved
You added Hotel Phoenix to your Saves list
Hotel Phoenix
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 11 more sites!
74%
Ranked #27 of 55 Hotels in Zagreb
A recent review
Write a Review

106 reviews from our community

Traveler rating
    40
    40
    12
    7
    7
See reviews for
15
49
1
20
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
1 review
4 of 5 stars Reviewed 3 days ago NEW

Staff were lovely. The room was good bed and pillows comfy. Staff helpful. Dining room a bit disorganised for breakfast but no real complaints. The hotel is too far out of town for comfort it is a KM walk to the station and 15 min train ride to town.

Was this review helpful? Yes
Gatineau
Contributor
16 reviews 16 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

We would not recommend this hotel - This is a clean hotel but far away from Old town Zagreb. You need a car and parking is not easy in the Old Town ( we got a ticket) . We got a complimentary drink which was really nice, however we did not have the time to take it, so the next... More

Was this review helpful? Yes
Sydney, Australia
1 review
5 of 5 stars Reviewed 1 week ago

It was our first trip with my girlfriend to Zagreb from overseas. We drove to the hotel without any gps or map. I have to say that the hotel has probably one of the most easiest access from a highway, I've ever experienced. Parking access is just behind the hotel and if you missing the buzz, the city centre (Jelasic... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Melbourne, Victoria, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 of 5 stars Reviewed 1 week ago

Well after a one week trip to Dalmatia, travelling back to Vukovar i decided to have a rest in one of the outskirts hotels in Zagreb. After looking at this hotel online i decided to choose the 'Exclusive double room - Single use'. what a mistake... After checking in, went to my room and found a number of thing wrong...... More

Was this review helpful? Yes
Split
1 review
5 of 5 stars Reviewed 1 week ago

My husband and I had a beautiful stay of one night in Phoenix hotel. The room is cosy and clean,the staff is very welcoming and the experience of our stay was more than expected. We will definitely come back

Review collected in partnership with this hotel

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 2 weeks ago

Me and my future husband stayed in Hotel Phoenix in August. We celebrated our engagement. My husband arranged via mail a romantic decoration and a surprise for me – and we got it! Our room was decorated with little hearts all over the bed, candles were on our night table, and as a surprise – a bottle of procecco and... More

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I am very pleased with the service, hygiene and I will give the highest marks to the kitchen and food. Wellness center in the hotel is very pleasant, nice and has a good offer. overall rating is the highest.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I loved it. I was there with my boyfriend and we had a great time. The room was beautiful and very clean, bed is comfortable. I loved the service, everyone is so nice. The food is great. Wellness is relaxing but I hoped there will be a real, big pool with water of normal temperature in it so we could... More

Was this review helpful? Yes
Marija P, Manager at Hotel Phoenix, responded to this review

Dear Petra, we are happy to hear you had nice experience when staying here in our hotel! We are glad you and your boyfriend enjoyed romantic weekend in hotel Phoenix and we hope you will visit us again! It is always nice to get confirmation from guests about high quality of hotel service! We will pass on the compliments to... More

Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

They sad that this is the most romantic hotel in Croatia. .. ok... We have only got a lot of reasons to go crazy. Hotel is not so bad. It have nice spa centar, gym, not bad rooms, restaurant and Food, but organisation is terrible! Web We stayed there was girl night so We couldnt go to spa centar. There... More

Was this review helpful? Yes 2
Marija P, Manager at Hotel Phoenix, responded to this review

Dear guest, we sincerely apologize for the inconveniences you had during your stay! In case guests want to use wellness & spa center it is always recommended for them to book a term on arrival so we can arrange a pleasant relaxation for them. Hotel Phoenix is two years in a row the most romantic hotel in Croatia and we... More

1 review
1 of 5 stars Reviewed 2 weeks ago

We booked this hotel on the way back from 2-weeks holiday in Split to Hessen, Germany. Our plan was to leave the hotel earlier at 6am to avoid traffic jams on our long way back to Germany. To my surprise I couldn't sleep at all, the hotel is doing a side business by providing its dining facilities for all-night weeding... More

Was this review helpful? Yes
Marija P, Manager at Hotel Phoenix, responded to this review

Dear Mr. Alexander, we are really sorry to hear that you did not enjoyed your stay. Our colleagues on reception always gladly resolve any problem and they give the guest other room in case of problems like this. Guest satisfaction is our top priority and we are really sorry that you did not asks on the spot how we can... More

Owners: What's your side of the story?
If you own or manage Hotel Phoenix, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hotel Phoenix? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Phoenix

Address: Sesvetska Cesta 29, Zagreb 10360, Croatia
Location: Croatia > Zagreb
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Phoenix 4*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Priceline, Tingo, HotelsClick, HostelWorld, HostelBookers, Otel, Odigeo, Hotel.de, Agoda and Venere so you can book your Hotel Phoenix reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

45 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (16)
Viewed
Hotel & grounds (5)
Viewed
Family/play areas (1)
Viewed
Room/suite (4)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All management photos (30)
Viewed
Room/suite (10)
Viewed
Hotel & grounds (1)
Viewed
Pool/beach area (3)
Viewed
Dining (5)
Viewed
View from room (1)
Viewed
Bathroom (1)
Viewed
Family/play areas (1)
Viewed
Other (8)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Zagreb with
any amenities