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All 55 Zagreb hotels

Hotel Laguna

3.0 of 5 Hotel   |   Kranjceviceva 29, Zagreb 10000, Croatia
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Hotel Laguna
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Ranked #37 of 55 hotels in Zagreb
A recent review
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136 people have reviewed this hotel

Traveler rating
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    36
    54
    20
    10
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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NJ
Top Contributor
90 reviews 90 reviews
57 hotel reviews
124 helpful votes 124 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is a budget hotel..It's about 15 minutes into city center. Free Wifi, flat screen TV, they have twins & triple rooms. Gym. mini bar, no safe in rooms. It's a little gloomy. This hotel needs updating. They have a nightclub and garage. Also a car rental desk in lobby & gift shop. But the crowning touch here is really... More

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LagunaZagreb_Croatia, Director of Sales at Hotel Laguna, responded to this review

Dear xxxtraveltoday, Thank you so much for taking the time to write this wonderful review. There is nothing we love to hear more than our guests loving their experience with us! Your kind words regarding our staff are greatly appreciated and we look forward to sharing them with our team. We look forward to your next visit! Warm Regards, Mr.... More

Rijeka
Contributor
19 reviews 19 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 18, 2013

Excellent value for money. Parking behind the hotel for free. WiFi free. To the centre of the town 15-20min by feet. Partly renovated rooms. Very good three star hotel. Much better than 4* hotels in Italy for example :)

Was this review helpful? Yes 1
LagunaZagreb_Croatia, Director of Sales at Hotel Laguna, responded to this review

Dear Regenerator101 Thank you for sharing your feedback about your recent experience at the Laguna hotel, we really appreciate you taking the time to share this with us. I will pass along your wonderful comments to our staff here - we look forward to welcome you back to our hotel soon! We wish you a Merry christmas and a happy... More

brisbane australia
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed October 10, 2013

We arrived quite late off the train to this quite dreary and unfriendly hotel - not a good first impression of Croatia ( luckily our holiday only improved greatly from here on !!) The room was very cramped and the carpet was extremely dirty. The staff were not at all helpful in suggesting where we might get a meal with... More

Was this review helpful? Yes 3
LagunaZagreb_Croatia, Director of Sales at Hotel Laguna, responded to this review

Dear brenandjoan Thank you for your review. First and foremost we would like to sincerely apologize for the unacceptable service you experienced. That is absolutely not the norm for us and we would love to make things right with you. Please feel free to reach out to me via email at (marketing@hotel-laguna.hr) so that we can look further into your... More

Seattle, Washington
Top Contributor
54 reviews 54 reviews
54 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed October 7, 2013

Tired complex, from another era. Rooms really need updating. Public areas look good. Location likely good for those attending sports events at the stadium nearby, but a 30 to 45 minute unpleasant walk to the tourist attractions and hub of the city. Just as far from all but a couple of restaurants.

Was this review helpful? Yes 1
LagunaZagreb_Croatia, Director of Sales at Hotel Laguna, responded to this review

Dear RDB2004 Thank you for taking the time to write a review and for bringing to our attention the issues encountered by you during your stay at the Hotel. I sincerely apologize for the unfavorable experience you had and can assure you corrective action has been taken based on your comments. Please let us know if there is anything else... More

London
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed October 1, 2013 via mobile

Not the Hilton but then not Hilton prices. Bed comfy enough. Near a rack of Zagreb's new excellent hire bikes. (Sign up online before visit and get a card). We had a massage while there. Very good quality.

Was this review helpful? Yes 1
LagunaZagreb_Croatia, Director of Sales at Hotel Laguna, responded to this review

Dear MichaelKevinSullivan Thank you kindly for your review of the Laguna Hotel. I am delighted to see that you enjoyed your stay with us, and we hope you will return to visit us again soon. Sincerely, Mr. Zeljko Mandaric, head of sales and marketing More

New Jersey
Senior Contributor
34 reviews 34 reviews
29 hotel reviews
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed September 17, 2013 via mobile

My husband and I spent one night here. It was quite far from the center of the city and the things we wanted to see. They do serve meals there. We had dinner which was very good. Both the food and the service was good. The breakfast was another story. Not too many choices I was interested in. I don't... More

Was this review helpful? Yes 1
LagunaZagreb_Croatia, Director of Sales at Hotel Laguna, responded to this review

Dear Perakash, thank you for sharing your feedback about your recent experience at the Laguna hotel, we really appreciate you taking the time to share this with us. I will pass along your comments to our staff here - we look forward to welcome you back to our hotel soon! More

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 23, 2013

I have stayed at this hotel on multiple occasions from October 2011. It deserves one star more than the number of stars it is marked with. Although several decades old, built in a period of socialism architecture, it is well maintained, still good looking and clean. Most of the rooms are refurbished. Staff is normal, appropriate. Breakfast is great. I... More

Was this review helpful? Yes 1
LagunaZagreb_Croatia, Director of Sales at Hotel Laguna, responded to this review

Thank you kindly for your review of the Laguna Hotel. I am delighted to see that you enjoyed your stay with us, and we hope you will return to visit us again soon. Sincerely, Mr. Zeljko Mandaric, head of sales and marketing More

O Carballino, Spain
Contributor
14 reviews 14 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed August 20, 2013

It's cheap... I think is the only good thing about this hotel. The staff looks rude, is far from the city and during the night weird people is going to the club. The restaurant is really poor, the same for the bar. Only for low budget travellers.

Was this review helpful? Yes 1
LagunaZagreb_Croatia, Director of Sales at Hotel Laguna, responded to this review

Dear Onekorama, Thank you for your review. First and foremost we would like to sincerely apologize for the unacceptable service you experienced. That is absolutely not the norm for us and we would love to make things right with you. Please feel free to reach out to me via email at (marketing@hotel-laguna.hr) so that we can look further into your... More

Montreal, Canada
Contributor
13 reviews 13 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed July 31, 2013

We arrived at Hotel Laguna after a long day of missed connexion flights and car rental surprises, feeling relieved that we had reached our destination yet wondering what else could go wrong. The outside of the place does not look great, and the reception or dining area either so at first I was a bit skeptical. You see, the hotel... More

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LagunaZagreb_Croatia, Director of Sales at Hotel Laguna, responded to this review

Dear Karine, Thank you kindly for your review of the Laguna Hotel. I am delighted to see that you enjoyed your stay with us, and we hope you will return to visit us again soon. Sincerely, Mr. Zeljko Mandaric, head of sales and marketing Hotel Laguna Zagreb, More

Dundee, United Kingdom
Senior Contributor
33 reviews 33 reviews
19 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed July 19, 2013

As we were travelling for football and accommodation would be in demand, I made contact with the hotel and confirmed all the details as soon as the booking was made - great and prompt replies from Vesna The hotel, as others have said, does have a certain dated feel to it but don't let that make you think any worse... More

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LagunaZagreb_Croatia, Director of Sales at Hotel Laguna, responded to this review

Dear DeeRus Thank you for sharing your feedback about your recent experience at the Laguna hotel, we really appreciate you taking the time to share this with us. I will pass along your comments to our staff here - we look forward to welcome you back to our hotel soon! Sincerely, Mr. Zeljko Mandaric, head of sales and marketing Hotel... More

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Additional Information about Hotel Laguna

Also Known As:
Laguna Hotel Zagreb
Address: Kranjceviceva 29, Zagreb 10000, Croatia
Location: Croatia > Zagreb
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
Ranked #37 of 55 hotels in Zagreb
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Laguna 3*
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