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The Westin Zagreb

5.0 of 5 Izidora Krsnjavoga 1, Zagreb 10000, Croatia
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The Westin Zagreb
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The Westin Zagreb
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533 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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valparaiso, Indiana
Top Contributor
57 reviews 57 reviews
9 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The Westin Zagreb bills itself as five star but it needs some updating and work. However, it is in such a good location and the staff so nice it is hard to criticize. It's difficult to describe, but there seems to be a certain Croatian configuration to hotel rooms in that the bathroom is oddly placed. However, our bed was... More

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Ljubljana, Slovenia
Top Contributor
64 reviews 64 reviews
29 hotel reviews
93 helpful votes 93 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

- very good position - city center, walking distance to main buildings - when you drive with car nobody wait for you and your luggage outside, you have to tell in reception - nice experience with staff in bar and bad with staff on breakfast - boring staff on Reception - rooms interior is cold and old - very good... More

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Bueno, Spain
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

This hotel is only about ten minutes from the city centre (and even less if you want to use the clean, modern and frequent trams with a stop just outside the hotel). You can also use the tram network to easily reach further afield. The room was comfortable and the bedding good. The buffet breakfast was more than adequate (variety... More

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Marseille, France
Top Contributor
52 reviews 52 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel itself is in a great location with most of the centre of Zagreb in walking distance To be honest the atmosphere and the rooms are a little tired and really the hotel needs a facelift Breakfast is ok and room service is good and efficient The reason I keep on going back there is the staff. As soon... More

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Darko R, General Manager at The Westin Zagreb, responded to this review

Thank you for staying at the Westin Zagreb and thank you for sharing your impressions. Thank you for the comments, especially the comment in regards to our staff. Regarding to the hotel conditions, the renovation of all public spaces is a part of our investment plan for next year. I hope to be able to welcome you back. With our... More

Zagreb, Croatia
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We are currently staying at the Westin for a short break in Zagreb combining business with pleasure. Hotel is quite busy and running high occupancy, but as always I find no mistakes. Staff is getting younger, which is great. Our car broke down (battery run out) upon arrival, but good people of The Westin Zagreb found a solution within two... More

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Darko R, General Manager at The Westin Zagreb, responded to this review

Thank you for staying at the Westin Zagreb Hotel and thank you for sharing your impressions online. We are glad you enjoyed your stay at the hotel and it would be great to see you back soon. With our best regards More

Cleveland, Ohio
Top Contributor
67 reviews 67 reviews
36 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here because we are SPG members; award night redemption amounts are very reasonable for a city hotel, particularly for a cash and points stay. Although you need to pay for parking at the property, the cost was reasonable compared to some major hotel chains, and self-parking was available right in front of the hotel. Overall, we found the... More

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Darko R, General Manager at The Westin Zagreb, responded to this review

Thank you for staying at the Westin Zagreb Hotel and thank you for the nice feedback. Great to hear you enjoyed the hotel and your stay. We hope to be able to welcome you back soon. With best regards More

Branchburg, New Jersey
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

I must preface by saying that the day we were there, it was pouring rain! It is a classy hotel that looks as if it caters to business travelers as well as conferences. It has all of the amenities with well appointed rooms. It is not close to the city center, so it requires a brisk walk or a trolley... More

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Darko R, General Manager at The Westin Zagreb, responded to this review

Thank you for the nice feedback. We appreciate your comments and hope you enjoyed your stay in Croatia. With our best regards More

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed here for 2 night in early November. It provided a good base to explore the city without needing much in the way of transport. Just note that it is a good 10min walk to the main square. Very friendly reception staff upon arrival. Breakfast was not included with our room rate and costs an additional €22 per person... More

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Darko R, General Manager at The Westin Zagreb, responded to this review

Thank you for staying at the Westin Zagreb Hotel and thank you for sharing your impressions. We will look into the points you are bringing up. We are looking forward to welcome you back upon next opportunity. With our kindest regards More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed here couse of my favorite hotel was fully booked. Only few minutes to main square by foot or 2 tram stops. I was upgraded to junior suite, really nice and large. Free wifiand the tablet in the room.

Was this review helpful? Yes 1
Darko R, General Manager at The Westin Zagreb, responded to this review

Thank you for staying at the Westin and thank you for the great feedback. I would truly enjoy to welcome you back upon next opportunity. With our best regards More

Lancaster, VA
Top Contributor
155 reviews 155 reviews
34 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the Westin during a recent Gate 1 tour to Croatia. Although a bit shopworn, it was a nice hotel in a convenient location. You can easily walk to the city centre and the old city. We had the breakfast buffet and it was complete and tasty. Rooms were average size with nice views of Zagreb.

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Darko R, General Manager at The Westin Zagreb, responded to this review

Thank you for staying at the Westin Zagreb as part of your tour in the region and thank you for the feedback. Hope to welcome you back soon. With best regards More

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Additional Information about The Westin Zagreb

Address: Izidora Krsnjavoga 1, Zagreb 10000, Croatia
Location: Croatia > Central Croatia > Zagreb
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Westin Zagreb 5*
Number of rooms: 349
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Also Known As:
The Westin Zagreb Hotel Zagreb
Westin Zagreb
Zagreb Westin

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