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The Westin Zagreb

5.0 of 5 Izidora Krsnjavoga 1, Zagreb 10000, Croatia
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The Westin Zagreb
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The Westin Zagreb
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537 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
Top Contributor
94 reviews 94 reviews
65 hotel reviews
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed yesterday NEW

As a luxury travel writer for world-adventurer.com I've stayed in many Westins around the world. This branch is a classic business hotel that is very well located with professional service and a great restaurant. The rooms are great with beautiful views over the city center (ask for a high floor). The location is one of the highlights, as the nightlife... More

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Westfield, New Jersey
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

The Dining staff was very accommodating both in the dining room and the bar. The Reception staff led by Danielja could not have been more accommodating. The Housekeeping staff helped us in any way that they could. I will be finding travel websites and praise the Westin as a superior hotel while declaring that the Sheraton which is owned by... More

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Windsor, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

I stayed two nights at this hotel and I have to highly recommend the room service. I had breakfast and evening meals served in my room which was wheeled in on a trolley with white table linen, napkin and everything so beautifully presented. The service was excellent too and meals were delivered to my room with a personal welcome. I... More

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Berlin, Germany
Contributor
11 reviews 11 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

There are some hotels that are just very good and everything is in place. This is one of them. It is one of my favourite in the world. Because of staff and because of everything. Hotel is of a certain age and has been around for a few decades. Westin took it to a good level, yet renovation is coming... More

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Darko R, General Manager at The Westin Zagreb, responded to this review

Thank you for staying at the Westin Zagreb Hotel and thank you for the great feedback. We are very happy we succeeded to fulfill your expectations and would truly enjoy to welcome you back upon next opportunity. With our best regards More

valparaiso, Indiana
Top Contributor
60 reviews 60 reviews
10 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago

The Westin Zagreb bills itself as five star but it needs some updating and work. However, it is in such a good location and the staff so nice it is hard to criticize. It's difficult to describe, but there seems to be a certain Croatian configuration to hotel rooms in that the bathroom is oddly placed. However, our bed was... More

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Darko R, General Manager at The Westin Zagreb, responded to this review

Thank you for staying at the Westin Zagreb and thank you for sharing your impressions online. We are very happy you enjoyed your stay and we hope you will come back. Kind regards More

Ljubljana, Slovenia
Top Contributor
67 reviews 67 reviews
30 hotel reviews
94 helpful votes 94 helpful votes
3 of 5 stars Reviewed 1 week ago

- very good position - city center, walking distance to main buildings - when you drive with car nobody wait for you and your luggage outside, you have to tell in reception - nice experience with staff in bar and bad with staff on breakfast - boring staff on Reception - rooms interior is cold and old - very good... More

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Darko R, General Manager at The Westin Zagreb, responded to this review

Thank you for staying at the Westin Zagreb Hotel and thank you for sharing your impressions. I am sorry that you did not feel fully satisfied. I will share your impressions with my team and we will certainly work on the improvement. Thank you once again. With our kindest regards More

Bueno, Spain
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
4 of 5 stars Reviewed 1 week ago

This hotel is only about ten minutes from the city centre (and even less if you want to use the clean, modern and frequent trams with a stop just outside the hotel). You can also use the tram network to easily reach further afield. The room was comfortable and the bedding good. The buffet breakfast was more than adequate (variety... More

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Darko R, General Manager at The Westin Zagreb, responded to this review

Great to hear you enjoyed your stay. We hope to be able to welcome you back soon. With best regards More

Marseille, France
Top Contributor
52 reviews 52 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel itself is in a great location with most of the centre of Zagreb in walking distance To be honest the atmosphere and the rooms are a little tired and really the hotel needs a facelift Breakfast is ok and room service is good and efficient The reason I keep on going back there is the staff. As soon... More

Was this review helpful? Yes
Darko R, General Manager at The Westin Zagreb, responded to this review

Thank you for staying at the Westin Zagreb and thank you for sharing your impressions. Thank you for the comments, especially the comment in regards to our staff. Regarding to the hotel conditions, the renovation of all public spaces is a part of our investment plan for next year. I hope to be able to welcome you back. With our... More

Zagreb, Croatia
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We are currently staying at the Westin for a short break in Zagreb combining business with pleasure. Hotel is quite busy and running high occupancy, but as always I find no mistakes. Staff is getting younger, which is great. Our car broke down (battery run out) upon arrival, but good people of The Westin Zagreb found a solution within two... More

Was this review helpful? Yes
Darko R, General Manager at The Westin Zagreb, responded to this review

Thank you for staying at the Westin Zagreb Hotel and thank you for sharing your impressions online. We are glad you enjoyed your stay at the hotel and it would be great to see you back soon. With our best regards More

Cleveland, Ohio
Top Contributor
67 reviews 67 reviews
36 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here because we are SPG members; award night redemption amounts are very reasonable for a city hotel, particularly for a cash and points stay. Although you need to pay for parking at the property, the cost was reasonable compared to some major hotel chains, and self-parking was available right in front of the hotel. Overall, we found the... More

Was this review helpful? Yes
Darko R, General Manager at The Westin Zagreb, responded to this review

Thank you for staying at the Westin Zagreb Hotel and thank you for the nice feedback. Great to hear you enjoyed the hotel and your stay. We hope to be able to welcome you back soon. With best regards More

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Additional Information about The Westin Zagreb

Address: Izidora Krsnjavoga 1, Zagreb 10000, Croatia
Location: Croatia > Central Croatia > Zagreb
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Westin Zagreb 5*
Number of rooms: 349
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Also Known As:
The Westin Zagreb Hotel Zagreb
Westin Zagreb
Zagreb Westin

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