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The Westin Zagreb

Izidora Krsnjavoga 1, Zagreb 10000, Croatia
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The Westin Zagreb
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679 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston, Texas
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Lovely modern hotel. Close to the National Theater which is beautifully lit at night, and other city center museums and attractions. The room was comfortable and well appointed. Breakfast was good, too. It is a short walk to the pedestrian area of the Lower Town.

Was this review helpful? Yes
Darko R, General Manager at The Westin Zagreb, responded to this review

Thank you for staying at the Westin Zagreb and thank you for sharing your impressions online. We are glad you enjoyed your stay at the hotel and it would be great to see you back soon. With our best regards More 

Broadbeach, Australia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This hotel has everything you need and great location. Short walk to the city centre, has a indoor pool and gym and staff were very friendly and helpful. only downfall is the gym hours on a weekend, it does not open until later then usual so it can put you out when your on holidays and wanting to go to... More 

Was this review helpful? Yes
Darko R, General Manager at The Westin Zagreb, responded to this review

Great to hear you enjoyed the hotel and your stay. We will discuss the issue regarding your comments in regards to the gym working hours. We hope to be able to welcome you back soon. With best regards More 

Washington DC
Level Contributor
112 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed 1 week ago

The Westin is a centrally located hotel in Zagreb, right next to a tram stop that takes you all over the city. While the hotel is not new, it is clean and well maintained. The staff were very friendly, and the breakfast was good. The only real negative for me was the blandness of the property - I could have... More 

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Darko R, General Manager at The Westin Zagreb, responded to this review

Dear Sir, thank you for the nice feedback. I am glad you enjoyed your stay. We are looking forward to welcome you back upon next opportunity. With our kindest regards More 

Nicosia, Cyprus
Level Contributor
49 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 1 week ago

The good: The Westin is a very large hotel close to the centre of Zagreb. Beds are comfy and the gym has been recently renovated. The breakfast is above average but not 5 star quality. The bad: There are no slippers in the room or cotton buds. Also there was no water other than in the mini bar. Reception didn't... More 

Was this review helpful? Yes 1
Darko R, General Manager at The Westin Zagreb, responded to this review

Thank you for staying at the Westin Zagreb and thank you for the feedback. We will look into the points you are bringing up and would truly enjoy to welcome you back upon next opportunity. With our best regard More 

Sydney, Australia
Level Contributor
89 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I had to stay a night here after my original hotel had no air con so they moved me to Westin. Very Large lobby area with old fashioned furnishings. I was on a Starwood preferred floor so wouldn't want to see the non preferred. Dated dark furniture made the room a bit depressing. Nice view though from level 9. Bathroom... More 

Was this review helpful? Yes 1
Darko R, General Manager at The Westin Zagreb, responded to this review

Dear Sir, thank you for staying at the Westin Zagreb and thank you for sharing your impressions. We are looking forward to welcome you back upon next opportunity. With our kindest regards More 

Seattle, Washington
Level Contributor
44 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Nice location - about 15 min walk to Old Town. Building kind of scary looking from outside, but okay inside. Nice view if you are on higher floors and are facing Old Town. Clean. One of our rooms smelled too strong with air deodorant/freshener and also got very stuffy at night, so we had to open up windows. Instant coffee... More 

Was this review helpful? Yes 1
Darko R, General Manager at The Westin Zagreb, responded to this review

Dear Sir, thank you for the feedback. Sorry you did not enjoy all aspects of your stay, however we appreciate your comments of the cleanliness and front desk staff. We are very sorry for the situation with eletricity and with room staff. We will look into the mentioned issue. Thank you once again for staying with us. Best regards More 

Hong Kong, China
Level Contributor
133 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Westin is well-positioned within easy walking distance of the city centre and attractive landmarks, yet away from the hustle and bustle of city activities. For those who are not inclined to walk the distance, the tram stops are close to the hotel. The somewhat dated decor of the rooms and the lobby is well compensated by the splendor and... More 

Was this review helpful? Yes 1
Darko R, General Manager at The Westin Zagreb, responded to this review

Thank you for staying with us and thank you for the great feedback. We hope to see you back soon. With our best regards More 

Cairns, Australia
Level Contributor
107 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our two night stay here was at the beginning of an 8 day tour through Croatia down to Dubrovnik. Starting at the Westin in was the perfect place to begin our trip. Spacious rooms, king bed, large bathroom, friendly helpful staff. The dining/restaurant large, food fresh and a large selection for all tastes. Loved the fresh selection of cheeses. Just... More 

Was this review helpful? Yes
Darko R, General Manager at The Westin Zagreb, responded to this review

Thank you for staying at the Westin zagreb and thank you for the great feedback. We appreciate your comments and hope to be able to welcome you again. With our best regards More 

The Nerharlands
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Don't let the outside deceive you. It's really worth it! The personnel is well informed and very friendly. For nightlife visit the city center and plenty of food there as well. Its 10 minutes walking distance from the hotel. If u want a good central hotel in Zagreb i really recommend the Weastin

Was this review helpful? Yes 1
Darko R, General Manager at The Westin Zagreb, responded to this review

Thank you for staying with us and thank you for the great feedback. I am glad you enjoyed your stay and we are looking forward to welcome you back upon next opportunity. Kind regards More 

Mumbai, India
Level Contributor
61 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at this Hotel for 2 nights on the last leg of our tour with a tour group in a twin bedded room (Room 1020) on the 10th Floor with awesome views of the city from our window. The Hotel Lobby is huge, modern and has lots of atmosphere. You can easily spend lots of time there-people watching or... More 

Was this review helpful? Yes 1
Darko R, General Manager at The Westin Zagreb, responded to this review

Thank you for staying at the Westin zagreb Hotel and thank you for the great feedback. We are very happy we succeeded to fulfill your expectations and would truly enjoy to welcome you back upon next opportunity. With our best regards More 

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