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The Westin Zagreb

5.0 of 5 Izidora Krsnjavoga 1, Zagreb 10000, Croatia
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The Westin Zagreb
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The Westin Zagreb
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571 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Naantali, Finland
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

It is a very large hotel. The rooms are fine. The restaurants is quite fine, but food is not a gourmet- style. The location is good, only few blocks from old town. The wifi in the rooms are poor. It is stopping all the time and you must have a different code for all devices. The gym and spa in... More 

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Asheville
Top Contributor
77 reviews 77 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Really enjoyed this hotel. Comfortable room and bed, nice lobby, good food at restaurants. Check in and check out was easy and hotel staff pleasant. I would definitely recommend The Westin Zagreb for a city center stay.

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Hong Kong
Top Contributor
111 reviews 111 reviews
81 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed here 2 nights recently in a westin gst office - which is like a suite, really. Hotel is not terribly exciting from the outside, old communist style functional architecture and box like design. The common areas have seen better days. The public computers weren't working. However, the staff were helpful or at least they tried, appeared genuinely friendly and... More 

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Frisco, Texas
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Westin Zagreb is without any doubt very good choice if you travel for business or pleasure to Zagreb. The location is excellent: main city center square (Trg Bana Jelacica) is just 10 minutes easy walk. If you are looking for a cultural entertainment, major Zagreb museum is 50 meters from the hotel while National Theater is about 100 meters. Public... More 

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Prata di Pordenone, Italy
Top Contributor
113 reviews 113 reviews
30 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 1 week ago

We always go some place new for our anniversary. This year it was Zagreb. The hotel we look for has to be central, good standard, good reviews and possibly with a spa and pool. I shopped around quite a bit before I had narrowed it down to 2 hotels. I then contacted them directly; you usually get a better deal... More 

Was this review helpful? Yes 1
Split
Senior Contributor
23 reviews 23 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

i was vith family on tennis tournament in zagreb and we chose to stay in hotel Westin,becausw we have nice experience from last few years.always high class,staff nice,food nice.definitly recommended this hotel!!!!!!

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2 reviews
5 of 5 stars Reviewed 2 weeks ago

I stayed two nights for business at this hotel and everything was great. Staff is fantastic, really polite and helpful. The conference rooms are excellent and the sales staff are great and very helpful in organizing to all your needs. My room was really clean with nice furniture and free WIFI. The only thing this hotel needs is a small... More 

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Split-Dalmatia County, Croatia
Top Contributor
237 reviews 237 reviews
91 hotel reviews
116 helpful votes 116 helpful votes
5 of 5 stars Reviewed 3 weeks ago

very nice hotel in Zagreb. I have been many times in Zagreb but decided this time to go to the Westin and I didn't get dissapointed. nice welcome, fast check in rooms are large and clean. You can fell the hotel is not from the last generation but the feeling is good. large choice of cafe and restaurants, and the... More 

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Cakovec, Croatia
1 review
2 of 5 stars Reviewed 3 weeks ago

I am not impressed with the look of this hotel. Rooms are decent but the overall impression is not even close to the price and standard expected. But the food - it is a vegetarian hell. You don’t have any vegetarian meals at the buffet. Yes, you have some side dishes (potato, rice...) which is mixed in the same pot... More 

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Windsor, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I stayed here with work for 2 nights, the wifi in the hotel is terrible, doesn't work and also have to re-enter the code several times to get the wifi working again on the device. The buffet food in the evening was terrible, fruit tasted like it had been sat there since the morning and the temperature of the food... More 

Was this review helpful? Yes 3
Darko R, General Manager at The Westin Zagreb, responded to this review

Dear Sir, thank you for staying at the Westin Zagreb Hotel. We appreciate your feedback and are sorry you did not enjoy all aspect of your stay.We will look into the points you are bringing up, especially regarding our restaurant and WIFI service. We are considering all your comments for the continous improvement work of our hotels services. With our... More 

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Additional Information about The Westin Zagreb

Address: Izidora Krsnjavoga 1, Zagreb 10000, Croatia
Location: Croatia > Central Croatia > Zagreb
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Westin Zagreb 5*
Number of rooms: 349
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Also Known As:
The Westin Zagreb Hotel Zagreb
Westin Zagreb
Zagreb Westin
Hotel Style:
#5 Casino Hotel in Zagreb
#8 Family Hotel in Zagreb
#10 Business Hotel in Zagreb
#12 Luxury Hotel in Zagreb

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