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All 55 Zagreb hotels

The Westin Zagreb

5.0 of 5 Hotel   |   Izidora Krsnjavoga 1, Zagreb 10000, Croatia
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The Westin Zagreb
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75%
Ranked #20 of 55 hotels in Zagreb
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
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400 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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PA
Top Contributor
124 reviews 124 reviews
35 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed yesterday NEW

We only stayed here one night, but we were impressed with the hotel. Modern, large rooms. Within walking distance from sights. Breakfast was excellent. Free Wifi worked well. Very impressive lobby area. Staff very friendly and helpful.

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Flemington, New Jersey
1 review
5 of 5 stars Reviewed 1 week ago

I stayed at the Westin during a 4 day business trip to Zagreb and my experience was nothing short of awesome. First impressions are EVERYTHING and this hotel has exceeded my expectations - especially the front office staff who made me feel right at home! (Someone is doing a fantastic job in the hiring and training process!) I can't wait... More

Was this review helpful? Yes
Darko R, General Manager at The Westin Zagreb, responded to this review

Dear Sir, thank you for staying with us and good to hear that you enjoyed your stay. We are very happy we succeeded to fulfill your expectations. Thank you for the comment in regards to our front office staff. Hope to welcome you back soon. With best regards More

London, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Easy access and excellent location. Very active and helpful personnel. Good price for value. Extremely clean. Need of some extra support to the front desk crew when flooded with arrivals and checking outs at the same time, however they cope pretty well with the pressure. Lovely coffee and common areas. Lots of car park spaces. Definitely my second home when... More

Was this review helpful? Yes 1
Darko R, General Manager at The Westin Zagreb, responded to this review

Dear Sir, thank you for the nice feedback, especially in regards to the front office staff. I am glad you enjoyed your stay. I hope to welcome you back soon. Best regards More

Moscow, Russia
1 review
4 of 5 stars Reviewed 1 week ago

Very nice hotel, very friendly stuff at reception front door. Check in was fast, room is good, clean, big, there is water and kettle in the room. In the hotel there is nice sauna, swimming pool and fitness center. Location is good, 15 mins walk to city center. Breakfast was very good, big and tasty. Next time in Zagreb I... More

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Darko R, General Manager at The Westin Zagreb, responded to this review

Dear Sir, thank you for staying at the Westin Zagreb Hotel and thank you for the great feedback. We are very happy we succeeded to fulfill your expectations and would truly enjoy to welcome you back upon next opportunity. With our best regards More

Brno, Czech Republic
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was my first time here, a good location was the main reason why I chose it. The check in was pleasent and fast, the lady at the front desk was very helpful and I even joined the Starwood program, one reason more to choose the Westin. The room was excellent, very comfortable heavenly bed for a good night sleep.... More

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Darko R, General Manager at The Westin Zagreb, responded to this review

Dear Sir, thank you for staying at the Westin and thank you for the good feedback. We are very happy we succeeded to fulfill your expectations. Also, thank you for the feedback in regards to our Front office departement. I already discussed the issue with the Front office team. Thank you once again and I hope to be able to... More

Germany
Senior Contributor
31 reviews 31 reviews
25 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

First time in Zagreb and stayed 3 nights at the Westin. PROS: -Location: very central only a 10-min. walk to the central square and several main trolley lines just outside the door. -Chek Inn/Out : Front desk staff friendly and efficient.. -Lobby: spacious nicely set out and there are lots of seating to areas. -Room: SPG preferred room on the... More

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Darko R, General Manager at The Westin Zagreb, responded to this review

Dear Sir, thank you for staying at the Westin Zagreb and thank you for sharing your impressions online. We are looking into the mentioned matters (cons) and will improve. I'm glad you enjoyed your stay at the hotel in general. As you said, is a good place to stay and I hope to be able to welcome you back. With... More

Kaprije, Croatia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

When we were last time in your hotel we have meet miss. Katarina from reception desk and she was amazing. She is something special and she knows how to make guests feel like royality.All the best about her and bed is very very nice to sleep on )))) Nino and Zrinka Kardum

Was this review helpful? Yes 1
Darko R, General Manager at The Westin Zagreb, responded to this review

Dear Mrs. and Mr. Kardum, thank you for the great feedback. Especially, we appreciate your comments in regards of our staff. We hope to be able to welcome you back soon. With best regards. More

NJ
Top Contributor
90 reviews 90 reviews
57 hotel reviews
124 helpful votes 124 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This large convention type hotel has it all. Indoor pool, a great fitness center with Nautilus & Life Fitness machines. Treadmills, bikes, eliptical, step walkers, strength training chaines, free weights. Salon with hairdress, pedicare, makeup, gift shop, conference rooms. It has a large lobby with lots of sofas,& coffee shop. Wonderful bar (Diane) bar tender knows how to make drinks.... More

Was this review helpful? Yes 1
Darko R, General Manager at The Westin Zagreb, responded to this review

Dear Sir, great to hear you enjoyed the hotel and your stay. We are very happy we succeeded to fulfill your expectations. We hope to welcome you back soon. With best regards More

Belgrade, Serbia
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I spent so much time in this hotel,I can say i feel like home. Staff is great,they will bring you everything you need with a smile on their face. I LOVE the bed,and the beautuful fragrance of air freshner in rooms - it's amazing. And as a starwood member,I choose Westin as my no.1 hotel in Zagreb. Keep rockin' -... More

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Darko R, General Manager at The Westin Zagreb, responded to this review

Thank you for the great feedback. "Other home" sounds great and we are verry happy about it. We are looking forward to welcome you back upon next opportunity. Thank you and best regards More

Brighton, United Kingdom
2 reviews
4 of 5 stars Reviewed 4 weeks ago

This is a very comfortable hotel in a good location not very far from the shops and restaurants. The staff are extremely helpful, nothing too much trouble for them. Breakfast buffet is good and the bar is pleasant, Just not too keen on the food at dinner time

Was this review helpful? Yes
Darko R, General Manager at The Westin Zagreb, responded to this review

Thank you for staying with us and good to hear that you enjoyed your stay. We appreciate your comments in regards of our staff, breakfast and dinner. Hope to welcome you back soon. With best regards More

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Additional Information about The Westin Zagreb

Also Known As:
The Westin Zagreb Hotel
The Westin Zagreb Hotel Zagreb
Westin Zagreb
Zagreb Westin
Address: Izidora Krsnjavoga 1, Zagreb 10000, Croatia
Location: Croatia > Zagreb
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Business Hotel in Zagreb
#9 Family Hotel in Zagreb
#12 Luxury Hotel in Zagreb
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Westin Zagreb 5*
Reservation Options:
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