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All 54 Zagreb hotels

The Westin Zagreb

5.0 of 5 Hotel   |   Izidora Krsnjavoga 1, Zagreb 10000, Croatia
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Ranked #19 of 54 hotels in Zagreb
A recent review
4 of 5 stars reviewed yesterday
Juan G Madrid, Spain
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459 people have reviewed this hotel

Traveler rating
    150
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
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English first
Madrid, Spain
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW via mobile

Spend a night on a business trip. Great service. I was upgraded even when booking was done almost same day of arrival. Room really good. Lot's of space, nice decoration (modern) and well equiped. Hall has a retro look that could be improved (80s like) No cold breakfast zone or similar if you need to leave before breakfast time (a... More

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Johannesburg, South Africa
1 review
3 of 5 stars Reviewed 4 days ago NEW

Stayed in first week of August where there was a public holiday which the hotel made no plans for - while the room was very nice - service was shocking. Despite advertising that they have a 24 hour foreign exchange service - they ran out of money! Also room was not cleaned properly - blamed it on the holiday! Not... More

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Edmonton, Canada
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This Westin Hotel has the typical feel of any other Westin Hotel in North America. We stayed at this property for two nights as part of our Highlights of Eastern Europe tour with Trafalgar Tours. Since we checked in as a group, it went pretty quick. Our room was on the fifth floor and was reasonably appointed. The beds were... More

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Zagreb, Croatia
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Husband and I wanted to have some time alone so we booked the room. Since he used his SPG points, it was pretty cheap. Breakfast is great, staff very pleasant. They gave us a suite that had great view on the city. Location is also very convenient, near the city center. Recommended!

Was this review helpful? Yes 1
beirut
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Booked this hotel on the phone and got a really good last minute rate. Was scared that the price would deceive us, but to our surprise all went well. Hotel was close to the center. Staff were very helpful. Rooms were clean and had a very nice view. Would use this hotel again for sure.

Was this review helpful? Yes 3
Washington DC, District of Columbia
Top Contributor
115 reviews 115 reviews
31 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Zagreb is a beautiful city full of beautiful buildings and museums. We went here as part of a group tour and did not spend enough time (only 2 nights). We also went around the villages about 45 minutes from Zagrab and the country side views were amazing. If I did it again, I would depend at least 3 days in... More

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Darko R, General Manager at The Westin Zagreb, responded to this review

Thank you for staying at the Westin Zagreb Hotel and thank you for the great feedback. We are very happy we succeeded to fulfill your expectations and would truly enjoy to welcome you back upon next opportunity. With our best regards More

Phoenix, Arizona
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel was located in a good area. Our room was on an upper floor and faced the Mimara Museum across the street. We had a decent view of the Upper Town which was a 10 minute walk away.The hotel staff was very friendly and helpful. Our room was clean and quiet. The breakfast buffet was very good and had... More

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Darko R, General Manager at The Westin Zagreb, responded to this review

Thank you for the nice feedback. I am glad you enjoyed your stay. We are looking forward to welcome you back upon next opportunity. With our kindest regards More

Calgary
Contributor
14 reviews 14 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The hotel is relatively close to the train station and the staff is helpful and friendly. The hotel is also close to the rail yard, so be prepared for a lot of noise. The windows are paper thin and the black out drapes are peeling and hard to close.

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Darko R, General Manager at The Westin Zagreb, responded to this review

Thank you for staying at the Westin Zagreb Hotel and thank you for sharing your impressions online. Also, thank you for the comment in regards to our staff. Replacing of all windows is part of our investment plan for next two years. Thank you once again and a warm welcome back to Zagreb. Best regards More

Luxemburg, Luxembourg, Luxembourg
1 review
4 of 5 stars Reviewed 4 weeks ago

We have organised businnes events at this hotel numerous times and each time the organisation and assistance was flawless. The quality of the reception desk staff seems to have increased overtime, but still could not match the events staff's professionalism. Room-wise: comfy bed, spacy rooms, generous breakfast and lunch buffet. All that said parts of the hotel look a bit... More

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Darko R, General Manager at The Westin Zagreb, responded to this review

Thank you for staying at the Westin Zagreb Hotel and thank you for sharing your impressions. We will look into the points you are bringing up and we will work on improvement of our services. Thank you once again for staying with us. Best regards More

sydney
Top Contributor
87 reviews 87 reviews
39 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Easy 15 minute walk to the main part of the city. Plenty of restaurants on the way and in the city. Although the hotel needs a bit of a makeover I would have no concerns about staying there. Staff very friendly and helpful, rooms were quite adequate. Good views from room and top floor. Free wifi and internet if haven't... More

Was this review helpful? Yes 1
Darko R, General Manager at The Westin Zagreb, responded to this review

Thank you for the nice feedback. I am glad you enjoyed your stay. We are looking forward to welcome you back upon next opportunity. With our kindest regards More

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Additional Information about The Westin Zagreb

Address: Izidora Krsnjavoga 1, Zagreb 10000, Croatia
Location: Croatia > Zagreb
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Westin Zagreb 5*
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Also Known As:
The Westin Zagreb Hotel Zagreb
Westin Zagreb
Zagreb Westin

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Amenities

Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#3 Spa Hotel in Zagreb #5 Casino Hotel in Zagreb #9 Business Hotel in Zagreb #9 Family Hotel in Zagreb #11 Luxury Hotel in Zagreb
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Number of rooms
349

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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