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All 55 Zagreb hotels

The Westin Zagreb

5.0 of 5 Hotel   |   Izidora Krsnjavoga 1, Zagreb 10000, Croatia
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Ranked #21 of 55 Hotels in Zagreb
A recent review
5 of 5 stars reviewed yesterday
TexasNS San Diego, California
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479 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
San Diego, California
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed yesterday NEW

Don't be fooled by the rather plain exterior. Once inside, the hotel is nicely decorated, clean and comfortable (our room was on the Starwood Preferred floor though). The employees are extremely helpful and we appreciated the friendly and efficient dining service. A short walk to nice restaurants and many of Zagreb's sights.

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New York City, New York
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed yesterday NEW

As frequent travelers know, staying in shape when traveling can be a tricky thing to do. Hotel gyms are notoriously bad. Usually, they are retrofitted small rooms that used to be closets...I'm slightly exaggerating, but not by much. And then there is a gym at the Westin. To give you some comparison perspective, it's basically Equinox (a luxury chain of... More

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Bucks Cty, PA
Top Contributor
53 reviews 53 reviews
19 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My room was on the 9th floor, very very nice, seemed recently renovated (three floors are dedicated to Westin/Starwood members), good bathroom, great services and friendly front staff. B'fast was good, although this seems to be a hotel for tour groups so can be VERY crowded in the morning. BIG issue for me: I was here for a work conference,... More

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Contributor
17 reviews 17 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

There are only few 5-star hotels in Zagreb and the Westin is the only one located in the touristic centre of Zagreb opposite to Mimara Museum. Confortable and clean rooms with 17m long swimming pool and fitness area on the ground floor. Free wi-fi and kind staff. Amazing view on the whole Zagreb from the 17th floor. Lot of parking... More

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Darko R, General Manager at The Westin Zagreb, responded to this review

Thank you for staying at the Westin Zagreb and thank you for the great feedback. We are very happy we succeeded to fulfill your expectations and would truly enjoy to welcome you back upon next opportunity. With our best regards More

Top Contributor
53 reviews 53 reviews
39 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Service was excellent in this hotel. Staff at reception, restaurant and cafe were all helpful, attentive and seemingly sincere. Hotel is well located in city centre. Wifi is free for guest. Food at main restaurant was reasonably good. It didn't get a 5 star only because the rooms and hotel is a bit dated and old. Gym is large but... More

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Darko R, General Manager at The Westin Zagreb, responded to this review

Thank you for staying at the Westin Zagreb and thank you for sharing your impressions online. Thank you for your comments, especially regarding to our staff and service. Regarding to the renovation we have the intention to refurbish all the public spaces, restorant and bars in the near future. We allready started to work with interier designers. We are very... More

2 reviews
5 of 5 stars Reviewed 1 week ago

Great stay at Westin! I had great experience at the check in, got all info about the city. Room was comfy, free wifi in room and lobby. I had great breakfast, and coffe at terrace. Location is best part, hotel is situated in the hart of the city, in walking distance to old sights!

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Darko R, General Manager at The Westin Zagreb, responded to this review

Thank you for staying at the Westin and thank you for the great feedback. I am glad you enjoyed your stay and we hope to be able to welcome you back. With our best regards More

Milan, Italy
Top Contributor
109 reviews 109 reviews
56 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed there for just one night, which was enough to walk around the city and back to the hotel. The check in was very slow even if we were the only ones at the moment, they upgraded us but the room was still the same as all the others just in the SPG floor, and the room was quite... More

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Darko R, General Manager at The Westin Zagreb, responded to this review

Thank you for staying at the Westin Zagreb Hotel and thank you for the feedback. We will look into the points you are bringing up. In regards to your comment regarding to renovations, we have the intention to refurbish 60 rooms, restaurant, bars and all public spaces. We hope to be able to welcome you back to Zagreb and remain... More

Texas
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

We really enjoyed our lengthy stay in August, 2014. The rooms were clean and well-appointed. The staff throughout the hotel were fabulous. Like many people we met in Croatia, they may seem a bit solemn upon first meeting, but flash a smile and they melt into the most charming folks. From the concierge to the front desk, from housekeeping to... More

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Darko R, General Manager at The Westin Zagreb, responded to this review

Thank you for staying at the Westin Zagreb Hotel and thank you for the great feedback. We are looking forward to welcome you back upon next opportunity. With our kindest regards More

Huddersfield, England, United Kingdom
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Westin is ideally placed to explore Zagreb, adjacent to the 19th century major buildings, the museums, theatre and the green spaces around them, but also minutes from the main streets and squares for shopping and a huge range of places to eat and socialise. Take your gym and swimming kit, it has a well-equipped gym and pool with long... More

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Darko R, General Manager at The Westin Zagreb, responded to this review

Great to hear you enjoyed the hotel and your stay. We hope to be able to welcome you back soon. With best regards More

Boston, Massachusetts
1 review
5 of 5 stars Reviewed 2 weeks ago

Great location in city center, we had room on upper floor with grat view to the old town. Friendly staff at front desk. Would def recon to everybody goin to Zagreb, especially if u dont have a lot of time and wanna stay in center.

Was this review helpful? Yes
Darko R, General Manager at The Westin Zagreb, responded to this review

Thank you for staying at the Westin Zagreb and thank you for the great feedback. We are very happy we succeeded to fulfill your expectations and would truly enjoy to welcome you back upon next opportunity. With our best regards More

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Additional Information about The Westin Zagreb

Address: Izidora Krsnjavoga 1, Zagreb 10000, Croatia
Location: Croatia > Zagreb
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Westin Zagreb 5*
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Also Known As:
The Westin Zagreb Hotel Zagreb
Westin Zagreb
Zagreb Westin

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