Stayed here as part of a group tour on the 10th floor-I believe some floors have been renovated recently, but not the 10th! Old bathroom plumbing-very unattractive. The chair in our room had a large blood stain on it. The pool area still closed. Staff varied from cheery & helpful to abrupt & grim. No tea/coffee making facilities in the... more

Stayed at the Westin for a five night business trip. The room was very clean and the bed was really comfortable, slept very well which is unusual for me in a strange bed. However as I had a third floor room at the back of the hotel I would not recommend the view. I found there to be a very... more

Booked a room for a weekend stay. Check-in was a breeze, BUT after my check-in I received a phone call and told that I would be moved to the Sheraton the following day as the Westin would have a hot water closure on my last day. I agreed, as I didn't want to stay without hot water. I think I... more

Ordinary hotel certainly not a five star hotel more like three star. Would definitely recommend the Regent Esplanade over the Westin. Lobby at the Westin is dated and old looking, a big crack in the floor as you go through the revolving door . The room was nothing special old style, uncomfortable bed, bathroom very small. Breakfast was included but... more

We stayed at the Westin for 4 nights (3 nights on our way into the country and 1 night on our way out) on our recent trip to Croatia. The location was great - near everything and the view from our window was of the beautiful museum across the street - very nice. The hotel itself did not feel fancy... more

I have stayed at the Westin (before it was an Intercontinental) on various business trips over the last ten years. Since I am always driving to Zagreb, it offers easy drives in and out of the city, and a safe parking lot in front of the hotel. The hotel was "the *****Star" hotel in Zagreb in its prime days. But... more

We were here for the May bank-holiday weekend. A family of four -our two children being 13 & 10 yrs, we wanted a weekend that was different- one with comfortable accomodation, that combined a cultural experience with a sense of adventure. Zagreb did not fail to disappoint! We stayed at the contemporary, spacious & friendly "Westin" in the city. The... more

The Westin Zagreb is a good choice for business and leisure – rates are comparably low and service standards quite good. The building itself looks like a typical ugly 80ies concrete thing but inside it is ok. The rooms have been refurbished and offer free broadband internet - quite rare in hotels of this class these days. The so called... more

I am surprised that Westin and Starwoods would want to be associated with this Hotel. It is absolutely appaulling. My husband and I stayed here for 4 nights and couldn't wait to leave. As mentioned in other reviews, due to the location of the hotel, which is out of the center, you can be held captive by it's food and... more