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Panorama Zagreb Hotel

Trg Kresimira Cosica 9, Zagreb 10000, Croatia (Formerly Four Points by Sheraton)
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Panorama Zagreb Hotel
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Panorama Zagreb Hotel
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121 Reviews from our TripAdvisor Community

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Traveler rating
    28
    34
    48
    9
    2
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Tel-aviv
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We came to the hotel as a part of a group on a very hot day (40 degrees celsius) We got a card to the 19th floor. As we got into to the elevator we noticed it's the last floor. As we got into the room the AC was on the highest level but it felt as if it wasn't... More 

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Aalborg
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

Arrived quite late in the evening. Only reason we chose this hotel was because we had to drop our rental car there. service was slow at check in. A lot of people complaining about all sorts of things at the front desk. When we got to our room it was very old, had a bad smell and the A/C was... More 

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Travelers are raving about these Zagreb hotels

Kitchener, Canada
1 review
5 of 5 stars Reviewed 6 days ago NEW

We stayed in this hotel second time, if you are traveling to Zagreb and looking for safe, clean and comfortable place, Hotel Panorama is highly recommended. First time we stayed in August 2013 and second July 2015. Rooms are very clean, beds are comfortable, staff friendly & professional

Was this review helpful? Yes
PanoramaZagreb, General Manager at Panorama Zagreb Hotel, responded to this review

Dear guest, Thank you for taking the time to write such a kind review, it is truly appreciated. We are glad you had such a pleasant stay and to see you have become our regular guest. This is a great motivation for all of us to continue to provide high quality and service. It would be our pleasure to welcome... More 

London, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

The hotel is quite far it from the city without any great transport links either. The air con in the room was broken and with the heat in the summer, it was extremely uncomfortable. The bathroom is tiny and there are barely any electrical plugs for chargers etc. wasn't impressed so moved after my first night.

Was this review helpful? Yes 1
PanoramaZagreb, General Manager at Panorama Zagreb Hotel, responded to this review

Dear guest, Thank you for staying with us and for your remarks. We’ll check the issues you have mentioned regarding AC and the bathroom with our HOD’s. Please accpet our sincere apologies for the menitioned issues which made your stay less pleasant. We’ll hope you’ll visit us again where we will assure a best service and attention. Kind regards, Natalia... More 

Level Contributor
3 reviews
3 of 5 stars Reviewed 1 week ago

The view from one of the top floors of the hotel is really nice. One can walk within about half an hour to the city center, or grab a cab for about 20 Kunas or less (equals about 2-3 € or $). Opposite the hotel are some terraces on the side walk and around the corner a fairly good pizzeria,... More 

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PanoramaZagreb, General Manager at Panorama Zagreb Hotel, responded to this review

Dear guest, Thank you for being our guest and for taking the time to post your impressions on TripAdvisor. We are sorry to hear your stay was less pleasant due to issues with your laundry. We would like to inform you that our laundry service uses entirely ecological detergents, those from a verified supplier, and no chemical products are used... More 

new york
Level Contributor
87 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is just a short distance (walking or inexpensive taxi if you don't want to learn the bus system) from the high priced hotels in the very center of town. Yet it was quick and easy to get to the Upper or Lower Town and the wonderful Zagreb museums and restaurants. We had two exceptional soups one day and... More 

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PanoramaZagreb, General Manager at Panorama Zagreb Hotel, responded to this review

Dear guest, Thank you for posting a review following your recent stay with us. We are glad to see you enjoyed your stay in Panorama Zagreb hotel. Thank you for complimenting the food in our restaurant. However, we are sorry to hear you were moved to the large conference room the following day due to the graduation celebration, and did... More 

Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Hotel in the center of Zagreb. If you like to go to trg Bana Jelacica, you can do it with a taxi for a few euros. Breakfast is ok with a variety of fresh fruit. Wifi is free of charge and coverage is ok.

Was this review helpful? Yes
PanoramaZagreb, General Manager at Panorama Zagreb Hotel, responded to this review

Dear guest, We are very happy you have chosen our hotel as your destination in Zagreb and thank you for sharing your impressions with us. We are very pleased to read you had a pleasant stay with us and appreciate your compliments on our breakfast and WiFi. Thank you for being our guest, best regards, Natalia Piškurić General manager More 

Chesapeake, Virginia
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Hotel is older but clean and functional - though the elevators take forever. Staff was friendly and helpful. Dinning was below average. Not very central but close to tram line. Beds and linens were comfy but my toilet was so close to the wall that I had to sit sideways. Yikes! Kind of old Soviet style.

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PanoramaZagreb, General Manager at Panorama Zagreb Hotel, responded to this review

Dear guest, We are very happy you have chosen our hotel as your destination in Zagreb. Thank you for complimenting our staff and beds, which is of utmost importance to us. It is unfortunate to learn the dining was not matching with your expectations. Thank you for giving us your feedback. We are always trying to hear our guests and... More 

Bergen, Norway
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed June 21, 2015

I stayed at the hotel for three nights and had a nice stay. The room was big and quiet, but it was impossible to get a room without carpets and that is a problem when being allergic to dust. Else the service was good, and a variety of food was offered. We had meetings and the staff was helping and... More 

Was this review helpful? Yes
PanoramaZagreb, General Manager at Panorama Zagreb Hotel, responded to this review

Dear guest, Thank you for being our guest and sharing your review. It is wonderful to hear you had a pleasant stay, and that you enjoyed the rooms, service and food. We are always trying to provide high level service to every guest and it is very motivating to hear such nice comments. Regarding the dust allergy to carpets, we... More 

Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed June 21, 2015

Old fashion hotel that requires refurbishment. It is still operational but you can feel smell of old (Yugoslavian) ages. For one night trip just fine. For long staying guests with huge expectations please consider another choice.

Was this review helpful? Yes
PanoramaZagreb, General Manager at Panorama Zagreb Hotel, responded to this review

Dear guest, Thank you for sharing your impressions with the TripAdvisor readership. We highly appreciate your comments as they give us insight into areas which need to be improved. Your remarks have been noted. We hope to have the opportunity to welcome you again to our hotel where we will assure our best service and attention. Kind regards, Natalia Piškurić... More 

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