We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Panorama Zagreb Hotel

Trg Kresimira Cosica 9, Zagreb 10000, Croatia (Formerly Four Points by Sheraton)
Hotel amenities
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Professional photos
Panorama Zagreb Hotel
View Map
Add Photo Write a Review

131 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    28
    40
    51
    10
    2
See reviews for
18
25
11
39
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (131)
  • Mar-May only
    (32)
  • Jun-Aug only
    (57)
  • Sep-Nov only
    (22)
  • Dec-Feb only
    (20)
All months
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is nice and big. Very goog location in the city center. There are shops and restaurants in front of the hotel. Even 24/7 snack bar. We got a nice room in a hi floor, very clean with a large bathroom and good a/c system. The staff are friendly and efficient. Breakfest was rich and tastefull. A good variety... More 

Was this review helpful? Yes
McMinnville, Oregon
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 weeks ago

Our experience was very positive from the helpful check in staff to the waiters. We needed a specific item and the desk personnel took the time to find a store nearby. Then called the store to make sure the item we wanted was available. The food was excellent in the bar and restaurant. There was a massage salon and exercise... More 

Was this review helpful? Yes
PanoramaZagreb, General Manager at Panorama Zagreb Hotel, responded to this review

Dear guest, Thank you very much for your wonderful review about your recent stay at our hotel. Thank you for complimenting our staff, food and rooms. We are glad to see you had the opportunity to try out our newly opened Fitness studio. We really appreciate your kind words about your experience and without doubt it would be our pleasure... More 

Traverse City, Michigan
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel was reasonably priced, clean, and comfortable. The air conditioning and elevators were terrible, but I think that's a European thing! The staff is friendly and multi-lingual! The food was excellent. They took very good care of me. Also, excellent location for exploring!

Was this review helpful? Yes
PanoramaZagreb, General Manager at Panorama Zagreb Hotel, responded to this review

Dear guest, We are very happy you have chosen our hotel as your destination in Zagreb. Thank you for taking the time to share your kind review. It is reassuring to see you truly enjoyed your stay at Panorama Zagreb hotel. We certainly appreciate your compliments on our staff, food, location, cleanliness and price value. This is a great motivation... More 

Pristina, Kosovo
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My room was in 15 floor and from window i had e nice view of zagreb. it has a bathtub but you have te wait to much for it because water hasn't much pressure. rooms as clean and bed id so comfortable that you can sleep two days in row.

Was this review helpful? Yes
PanoramaZagreb, General Manager at Panorama Zagreb Hotel, responded to this review

Dear guest, Thank you for your kind review and for complimenting our rooms and beds. It is rewarding and reassuring to see you really enjoyed your stay. Also, we are glad you had the opportunity to enjoy the beautiful view from your room. We hope you’ll visit us again soon where we will assure our best service and attention. Best... More 

Tel-aviv
Level Contributor
41 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed July 29, 2015

We came to the hotel as a part of a group on a very hot day (40 degrees celsius) We got a card to the 19th floor. As we got into to the elevator we noticed it's the last floor. As we got into the room the AC was on the highest level but it felt as if it wasn't... More 

Was this review helpful? Yes
PanoramaZagreb, General Manager at Panorama Zagreb Hotel, responded to this review

Dear guest, Thank you for taking yourself the time and effort to share your impressions about your stay with us. Indeed, during your stay, temperatures outside were extremely high which unfortunately resulted in higher temperatures in the rooms as well, even though the air condition was working at its fullest. We sincerely regret it made your stay less pleasant. Thank... More 

Travelers are raving about these Zagreb hotels

Aalborg
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 27, 2015

Arrived quite late in the evening. Only reason we chose this hotel was because we had to drop our rental car there. service was slow at check in. A lot of people complaining about all sorts of things at the front desk. When we got to our room it was very old, had a bad smell and the A/C was... More 

Was this review helpful? Yes
PanoramaZagreb, General Manager at Panorama Zagreb Hotel, responded to this review

Dear guest, First of all, I would like to take the opportunity to thank you for being our guest. I am truly sorry to hear for the inconveniences you encountered during your stay regarding the air conditioning. We have checked the issue with our Chief Engineer and according to hotel standard the air condition temperature must not be lower than... More 

Kitchener, Canada
1 review
5 of 5 stars Reviewed July 25, 2015

We stayed in this hotel second time, if you are traveling to Zagreb and looking for safe, clean and comfortable place, Hotel Panorama is highly recommended. First time we stayed in August 2013 and second July 2015. Rooms are very clean, beds are comfortable, staff friendly & professional

Was this review helpful? Yes
PanoramaZagreb, General Manager at Panorama Zagreb Hotel, responded to this review

Dear guest, Thank you for taking the time to write such a kind review, it is truly appreciated. We are glad you had such a pleasant stay and to see you have become our regular guest. This is a great motivation for all of us to continue to provide high quality and service. It would be our pleasure to welcome... More 

London, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 24, 2015

The hotel is quite far it from the city without any great transport links either. The air con in the room was broken and with the heat in the summer, it was extremely uncomfortable. The bathroom is tiny and there are barely any electrical plugs for chargers etc. wasn't impressed so moved after my first night.

Was this review helpful? Yes 1
PanoramaZagreb, General Manager at Panorama Zagreb Hotel, responded to this review

Dear guest, Thank you for staying with us and for your remarks. We’ll check the issues you have mentioned regarding AC and the bathroom with our HOD’s. Please accpet our sincere apologies for the menitioned issues which made your stay less pleasant. We’ll hope you’ll visit us again where we will assure a best service and attention. Kind regards, Natalia... More 

Level Contributor
3 reviews
3 of 5 stars Reviewed July 20, 2015

The view from one of the top floors of the hotel is really nice. One can walk within about half an hour to the city center, or grab a cab for about 20 Kunas or less (equals about 2-3 € or $). Opposite the hotel are some terraces on the side walk and around the corner a fairly good pizzeria,... More 

Was this review helpful? Yes
PanoramaZagreb, General Manager at Panorama Zagreb Hotel, responded to this review

Dear guest, Thank you for being our guest and for taking the time to post your impressions on TripAdvisor. We are sorry to hear your stay was less pleasant due to issues with your laundry. We would like to inform you that our laundry service uses entirely ecological detergents, those from a verified supplier, and no chemical products are used... More 

new york
Level Contributor
89 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed July 18, 2015

This hotel is just a short distance (walking or inexpensive taxi if you don't want to learn the bus system) from the high priced hotels in the very center of town. Yet it was quick and easy to get to the Upper or Lower Town and the wonderful Zagreb museums and restaurants. We had two exceptional soups one day and... More 

Was this review helpful? Yes
PanoramaZagreb, General Manager at Panorama Zagreb Hotel, responded to this review

Dear guest, Thank you for posting a review following your recent stay with us. We are glad to see you enjoyed your stay in Panorama Zagreb hotel. Thank you for complimenting the food in our restaurant. However, we are sorry to hear you were moved to the large conference room the following day due to the graduation celebration, and did... More 

Questions? Get answers from hotel staff and past guests. Ask a question

66 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (48)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (21)
Viewed
Bathroom (8)
Viewed
View from room (5)
Viewed
Other (9)

Management photos: Courtesy of the property manager

Viewed
All management photos (18)
Viewed
Hotel & grounds (2)
Viewed
Bathroom (1)
Viewed
Room/suite (6)
Viewed
Business center/function rooms (4)
Viewed
Dining (2)
Viewed
Other (3)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Zagreb hotels
1.6 mi away
Arcotel Allegra Zagreb
Arcotel Allegra Zagreb
#18 of 56 in Zagreb
4.0 of 5 stars 581 reviews
1.2 mi away
Hotel International
Hotel International
#15 of 56 in Zagreb
4.0 of 5 stars 380 reviews
0.4 mi away
Camera Felice
Camera Felice
#8 of 56 in Zagreb
4.5 of 5 stars 112 reviews
Show Prices
Show Prices
Show Prices
1.6 mi away
Sheraton Zagreb Hotel
Sheraton Zagreb Hotel
#23 of 56 in Zagreb
4.0 of 5 stars 519 reviews
0.7 mi away
Garden Hotel
Garden Hotel
#31 of 56 in Zagreb
3.5 of 5 stars 77 reviews
1.5 mi away
Hotel Jarun
Hotel Jarun
#9 of 56 in Zagreb
4.5 of 5 stars 145 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay