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Panorama Zagreb Hotel

Trg Kresimira Cosica 9, Zagreb 10000, Croatia (Formerly Four Points by Sheraton)
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Panorama Zagreb Hotel
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Panorama Zagreb Hotel
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87 reviews from our community

Traveler rating
    24
    26
    33
    4
    0
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Zug, Switzerland
Top Contributor
217 reviews 217 reviews
96 hotel reviews
106 helpful votes 106 helpful votes
3 of 5 stars Reviewed yesterday NEW

was here for business and I was able to walk to the office. it's an ok hotel but the rooms are a bit dated and internet connectivity in my room was poor. Apparently in walking distance to town but I had not time to try it out

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Krakow, Poland
Senior Contributor
33 reviews 33 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

You will be surprised comparing modern outside with old style communist-era insight. Some people like it, I don't. This is a decent 3* hotel, which by Croatia standards may even be 4* and there is nothing particularly good or bad about it. Rooms are relatively big, food is really nice. The air condition was exceptionally bad and you cannot open... More 

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PanoramaZagreb, General Manager at Panorama Zagreb Hotel, responded to this review

Dear guest, Thank you for staying with us and for posting your comment on TripAdvisor. We highly appreciate your feedback regarding rooms and food. We hope to have opportunity to welcome you back in our hotel where we will assure a best attention and service. Best regards, Natalia Piškurić Hotel Manager More 

Dublin, Ireland
Top Contributor
53 reviews 53 reviews
24 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 2 weeks ago

There is nothing wrong with this hotel, really, but it is dated, not on a bus or tram line, and the taxis are never the same price twice. What I thought I was saving on the price, necessary as I work for a charity and cost is very important, I more than lost on the taxis and breakfast. It was... More 

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PanoramaZagreb, General Manager at Panorama Zagreb Hotel, responded to this review

Dear guest, Thank you for choosing to stay at Panorama Zagreb Hotel. We highly appreciate your comments on the cleanliness and staff friendliness. This is a great motivation for all of us to continue to provide excellent service. Thank you for your feedback on breakfast as there is always room for improvement and we will be sure to inform our... More 

Sydney, Australia
Senior Contributor
43 reviews 43 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel was really nice and quite a bit fancy to be honest. When we got there we found out that we had been upgraded to a suite, which was really nice. The room was very spacious having 2 toilets a lounge area and a big king size bed that was very very comfortable. There was also a very large... More 

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PanoramaZagreb, General Manager at Panorama Zagreb Hotel, responded to this review

Dear guest, Thank you very much for you wonderful review. We are very pleased to hear you enjoyed your stay and that our staff made you feel welcome, as we are always trying our utmost in providing our guests with the most personalized service possible. We hope to welcome you back soon and that your next stay will be even... More 

San Diego, California
Top Contributor
80 reviews 80 reviews
27 hotel reviews
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed March 14, 2015

The Panorama is in a perfect location! It's a 15 minute walk to the city center but there are restaurants right near the hotel. The hotel is across the courtyard from the Dom Sportiv and there's a public gym and 25m pool right right next door. Rooms are typical European style but very clean and comfortable. Free wi-fi and breakfast... More 

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PanoramaZagreb, General Manager at Panorama Zagreb Hotel, responded to this review

Dear guest, We are delighted to read your feedback regarding your recent stay with us. It’s heartwarming to hear you had such a pleasant stay. Thank you very much for your praises regarding the location, rooms and breakfast. This is a great motivation for all of us to continue to provide excellent service. We see you have tried the grapefruit... More 

Siena, Italy
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 30, 2015

We just wanted to thank again Mrs Tanija for her kindness and care in our stay at the hotel. Thank you for finding every solution to our requests, we were a bit of a pain and you still answered to us very nice every time ;-) . The whole staff was real nice and even though we were away from... More 

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PanoramaZagreb, General Manager at Panorama Zagreb Hotel, responded to this review

Dear guest, Thank you for staying in our hotel and for writing such a great review. It is always wonderful to hear our guests satisified and that our staff delivered a great experience for you. Thank you for all your compliments, they have been shared with Tanja and the entire team! It will be a pleasure to welcome you back... More 

Valencian Country, Spain
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 29, 2015

Had a wonderful stay at Panorama. Was there for 10 days over New Years 2015 and let me tell you I was quite wary of staying at one hotel for 10 days. The hotel managers and staff could not have been more accommodating. Before our arrival I called & emailed to let them know we would be arriving at 6am... More 

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PanoramaZagreb, General Manager at Panorama Zagreb Hotel, responded to this review

Dear guest, Fisrt of all, thank you for being our guest and staying in our hotel. I would also like to thank you for taking your time to write such a positive, extensive review and share your experience with the TripAdvisor readership. I cannot tell you how rewarding it is to hear such wonderful praises, rest assured that they have... More 

Barcelona, Spain
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 28, 2015

The hotel location is dom sportova close to centre of Zagreb you nead 15 min..by walk....when we come to reception stuff was excellent,nice ,kind.....The room are big and spacious and have free Wi-Fi....The stuff of reception are was friendly and helpful for all our questions.......The food is super....club sandwich is the best......you nead to try....the people who write bed stuff... More 

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PanoramaZagreb, General Manager at Panorama Zagreb Hotel, responded to this review

Dear guest, Thank you very much for being our guest and for sharing such wonderful reviews with the TripAdvisor readership. We are very happy to read you had a wonderful stay in Zagreb and in our hotel. Thank you for complimenting our reception staff, rooms and food, your praises have been shared with the entire team and give us the... More 

Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 9, 2015

The hotel was nothing special. When we first got into the hotel and walked up to the front desk no one smiled and were really rude and unhelpful. They gave us our cars for the room it felt like just to get rid of us. Then when we got into our room and it was just like a regular 2... More 

Was this review helpful? Yes 1
PanoramaZagreb, General Manager at Panorama Zagreb Hotel, responded to this review

Dear guest, First of all, I would like to take the opportunity to thank you for being our guest. I am truly sorry to hear you had a negative experience during your stay in our hotel. Regarding our staff that welcomed you at the reception, I apologize you found them to be unwelcoming. The described situation certainly does not reflect... More 

Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 14, 2014

My organisation hosted a large 3-day international project meeting at the Panorama Hotel in October and thanks to Valentina (Sales Executive) whose organisational skills, patience and cooperation helped to ensure that our specific requirements were met, we had a great experience there. Of course there are bound to be hitches when organising a large event but there was nothing insurmountable... More 

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PanoramaZagreb, General Manager at Panorama Zagreb Hotel, responded to this review

Dear guest, Thank you for providing us with valuable feedback following your recent international project meeting which was held in our hotel. We are delighted to hear we have met all your expectations, which is of utmost importance to us. Your positive feedback will be shared with our entire team and we’ll pass your compliments to Valentina. Is always rewarding... More 

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