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All 54 Zagreb hotels

Panorama Zagreb Hotel

4.0 of 5 Hotel   |   Trg Kresimira Cosica 9, Zagreb 10000, Croatia (Formerly Four Points by Sheraton)
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Ranked #23 of 54 hotels in Zagreb
A recent review
5 of 5 stars reviewed 2 weeks ago
ShadiALBESS Amman, Jordan
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41 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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English first
Amman, Jordan
Top Contributor
83 reviews 83 reviews
38 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our booking at first was for two days but due to the nice hospitality we've received from Aleksandra (the receptionist) we decided to extend our stay for two more days since she upgraded our room for a superior room when she knew that we are a honeymooners, this is an added value treatment from Aleksandra and we were really happy... More

Was this review helpful? Yes
PanoramaZagreb, General Manager at Panorama Zagreb Hotel, responded to this review

Dear newlyweds, First of all, I would like to congratulate you on your wedding and wish you all the best. We are pleased to read that you had a memorable experience with us and that you enjoyed particularly breakfast, our staff and service. We have passed your compliments to Aleksandra. This is our usual high customer service attitude we are... More

Nicosia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I did not select to stay in this hotel but I was booked into the hotel for three nights as part of a conference I was attending. When arrived (very late in the evening) I was pleasantly surprised by how friendly and professional the staff were. The room was adequate too. Wifi was available so it made life easier as... More

Was this review helpful? Yes
PanoramaZagreb, General Manager at Panorama Zagreb Hotel, responded to this review

Dear guest, Thank you for your review. We are glad you enjoy your stay. It is so pleasant to hear everything went well as we are striving to the high level of service and accommodation. Also, I would like to thank you for the compliments on our staff. I’ll share your compliments with our team. Upon your next stay, kind... More

A TripAdvisor Member
5 of 5 stars Reviewed 4 weeks ago

This was a most enjoyable stay in Croatia Zagreb. Just a short walk from hotel to the centre of Zagreb nead 10 mins. Hotel is clean and peacefull place. The room was clean and wifi are free..... My stay in hotel i nead to congratulations to the stuff who was in top level... (very helpful and polite) I really congradulate... More

Was this review helpful? Yes 3
PanoramaZagreb, General Manager at Panorama Zagreb Hotel, responded to this review

Dear guest, Thank you so much for your praises about our staff and our hotel. We are delighted to hear everything was up to our standards and that you enjoyed it. We hope will leave you with the same impressions upon your next stay with us. Best regards, Natalia Piskuric Hotel Manager More

Siena, Italy
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

HI... We stay in hotel five days.The room are nice we stay in 15th floor.room are space and clean and big...and what we like the WIFI is free....we have to say all the best on the reception desk who was very helpful and very polite......the front office manager we have to say all the best very very helpful...The hotel is... More

Was this review helpful? Yes 1
PanoramaZagreb, General Manager at Panorama Zagreb Hotel, responded to this review

Dear guest, We are happy to hear everything went well with your stay and above all that you are satisfied with our service, food and cleanliness. Thank you for your kind comments for the staff and our FOM. It is our goal to make every guest fulfilled and happy while they’re with us. We are so glad you’ll be visiting... More

Travnik, Bosnia and Herzegovina
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 12, 2014

Hotel like hotel is ok, rooms nice, clean.. Staff is really helpful and friendly.. Food is also ok.. Hotel is ok for someone who doesn't need town center in front of door, because hotel is cca 25 minutes walk of center.. all in everything nice hotel for a nice price

Was this review helpful? Yes
PanoramaZagreb, General Manager at Panorama Zagreb Hotel, responded to this review

Dear guest, Thank you for posting your comment on Trip Advisor. We are very glad you had a nice stay with good service and especially that you liked our food and complimenting our staff. We hope we’ll have opportunity to see you again soon in our hotel to provide you with the same high level of service and attention of... More

Copenhagen, Denmark
Contributor
14 reviews 14 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed July 7, 2014

I guess this place is good value but it is a 25min walk from the city centre and located in a pretty boring, semi-rough area. Didnt try the food there. Staff were helpful enough. Room was ok but nothing special.

Was this review helpful? Yes
PanoramaZagreb, General Manager at Panorama Zagreb Hotel, responded to this review

Dear guest, Thank you for staying with us and for complimenting our staff. We are glad you had a nice stay and for the next time I hope you will also try our culinary specialties and our traditional food in which you will definitely enjoy. Upon next time, kind regards, Natalia Piskuric Hotel Manager More

Chesterfield
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed June 20, 2014

I stayed here with 3 colleagues for a business trip, the hotel is close to our offices. On the good side the room was spacious and comfortable and the bathroom modern and clean. Even though there was a big screen for the football outside I heard little noise on the 16th floor. The business breakfast was in a separate room... More

Was this review helpful? Yes 2
PanoramaZagreb, General Manager at Panorama Zagreb Hotel, responded to this review

Dear guest, Thank you for posting your comments on Trip Advisor. It is nice to hear you liked your room. I would like to apologize for the inconvenience with the elevators. We have reported the problem to Engineering department and resolved it. Also, I sincerely regret to read that the manner in which your check out (when you wanted to... More

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 8, 2014

After staying in hostels in a mini tour of Europe we treated ourselves to a night in a hotel whilst staying in Zagreb. Everything was perfect, staff were polite and friendly. Their English was decent and I have no negatives. Room was clean, did not stay for breakfast but room service good was excellent and all at a decent price.

Was this review helpful? Yes
PanoramaZagreb, General Manager at Panorama Zagreb Hotel, responded to this review

Dear guest, We’re glad you have chosen our hotel for your mini tour around Europe, and that you found it clean and friendly. Thank you for complimenting staff and room service. We will continue to keep high level of service. Upon your next visit to Europe, best regards, Natalia Piskuric Hotel Manager More

Seattle
Reviewer
5 reviews 5 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed May 25, 2014

This hotel is 30 minutes from city center. Not in a great part of town. Staff is not very friendly. The buffet food is not good. Tiny elevators and long waits. Would recommend a hotel closer to town center. Can't really walk this.

Was this review helpful? Yes 4
Osijek, Croatia
Reviewer
5 reviews 5 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 29, 2014

Atracted by great web offer, we decided to give Panorama a chance for a two night stay in Zagreb. overall expirience was more than good. We were situated in cosy room on the 14th. Room view was exceptional.... great panorama. Room is quite large, larger than most of their competitors i guess, eaventhough it could use some refubrishment. People were... More

Was this review helpful? Yes 3
PanoramaZagreb, General Manager at Panorama Zagreb Hotel, responded to this review

Dear guest, Thank you for sharing your impressions with the online community following your recent stay with us. We are pleased to read that you had an enjoyable stay with us and particularly that you appreciated the spaciousness of our guestrooms and the view on the beautiful city of Zagreb. Thank you for your complimenting hotel staff. Our staff members... More

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Additional Information about Panorama Zagreb Hotel

Address: Trg Kresimira Cosica 9, Zagreb 10000, Croatia (Formerly Four Points by Sheraton)
Location: Croatia > Zagreb
Price Range (Based on Average Rates): $
Hotel Class:4 star — Panorama Zagreb Hotel 4*
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Also Known As:
4 Points By Sheraton Zagreb
Four Points By Sheraton Zagreb Hotel Zagreb
Sheraton Zagreb
Four Points Zagreb
Zagreb Four Points
Zagreb Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style
#12 Luxury Hotel in Zagreb #15 Business Hotel in Zagreb
Hotel Class
Official Description (provided by the hotel)
Panorama Zagreb hotel, the tallest hotel building in Croatia, features 280 rooms and suites, functionally designed with a modern twist and panoramic view over Zagreb. Our guests, inspired by the experience of our hospitality over years, usually describe our hotel as comfortable and reliable. We proudly incorporated those descriptions into our tag line. We invite you to experience our warm hospitality and service quality. ... more   less 
Number of rooms
280

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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