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Metropolitan Hotel

#17 of 125 Hotels in Sofia
Certificate of Excellence
64 Tsarigradsko shose Blvd, Sofia 1784, Bulgaria
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Metropolitan Hotel
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228 Reviews from our TripAdvisor Community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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    (62)
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Belgium
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

close to the airport, comfy rooms - but maybe a bit to warm - food in the restaurant/bar is decent. breakfast nice, and try the omelette :-) it's my hotel when arriving late in Sofia, or when i have an early flight. there is a shuttle service available. i stayed like 10 times there and always the same standard. a... More 

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Warsaw, Poland
Level Contributor
35 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed May 27, 2015

Very nice and comfy hotel with great service. It's located a 15-minute drive from the airport, but pretty difficult to access when you're driving (the road is strange). Service was flawless, room and bathroom very clean and comfortable. There's free wi-fi in the whole building. The restaurant offers wide selection of food for breakfast and great service. I highly recommend... More 

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Athens, Greece
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 19, 2015

very nice hotel with 5 star rate even oficial it is 4 star very good condition room like new with perfect breakfast Free bar in the room with beer,coke,juice,water Free trasportation from and to airport friendly and very good english speak staff close to airport walking distance from a shopping mall you can find food choise shoping and more you... More 

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MetropolitanSofia, Director of Sales at Metropolitan Hotel, responded to this review

Dear Leonidas, Thank you for choosing Metropolitan Hotel Sofia for your recent stay and for posting your wonderful comments. We are more than pleased to read that your stay was pleasant in our beautiful town. We are looking forward to welcoming you again. Best regards, Martina Bojanska Director of Sales & Marketing More 

Douglas, United Kingdom
Level Contributor
90 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed May 15, 2015

We booked a corner room. Huge sitting, area large king size bed and the largest bathroom I've ever seen in a hotel room, with bath, walk in double shower, two basins and loo. For the price it's good as it includes a courtesy bus to the airport in the morning. The staff are friendly, facilities good, fitness centre, hairdressers, sauna.... More 

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MetropolitanSofia, Director of Sales at Metropolitan Hotel, responded to this review

Dear John, Thank you for sharing your wonderful opinion with us. We are proud of our property and it is your feedback that proves that we have managed to pass the experience to our guests at Metropolitan Hotel Sofia. We are looking forward to your next visit. Kind Regards, Martina Bojanska Director of Sales & Marketing More 

Aylesbury, United Kingdom
Level Contributor
70 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
5 of 5 stars Reviewed May 15, 2015

Spent a very comfortable night here. Very high standards in the hotel, very comfortable room. I used room service and the quality and service was very high. The Spa is also an attractive feature of the hotel. Had to leave early so didn't try the breakfast, sadly! Location is slightly out of the centre, so nothing very much to walk... More 

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MetropolitanSofia, Director of Sales at Metropolitan Hotel, responded to this review

Dear Mark, Thank you for the sincere and refreshing review! I am glad that you liked our Relax center. For your next visit I recommend you to try the Gold Therapy, which is something distinct and adds a touch of luxury to the relaxing experience. The breakfast buffet is abundant and offers the highest quality in the city, so I... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 5, 2015 via mobile

I travel often to Sofia and every stay is in different hotel. This time my choice was Metropolitan and I don’t regret. The view from my room was great! Rooms are very clean and nice. In the mini bar there is no food, only beer, juice, water and coke, but they are complimentary which was a good surprise.

Was this review helpful? Yes 2
MetropolitanSofia, Director of Sales at Metropolitan Hotel, responded to this review

Dear Sir, I am glad that you enjoyed the view and the complimentary mini bar in your room. Our mission is to make our guests feel like they are at home during a comfortable and relaxed stay in the hotel and your appreciation is our reward. Hope to see you soon again! Regards, Martina Bojanska DOSM More 

Nottingham, United Kingdom
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 5, 2015

Great modern hotel. Very welcoming and comfortable. Helpful staff. New, clean and spacious rooms with attention to detail. Location is good if you're using the airport and not wanting a central Sofia location. Would stay here again.

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MetropolitanSofia, Director of Sales at Metropolitan Hotel, responded to this review

Dear Sir, On behalf of the hotel team, accept our gratitude for your time spent to review Metropolitan Hotel Sofia. We hope to see you soon! Warmest regards, Martina Bojanska DOSM More 

Devon, United Kingdom
Level Contributor
81 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 stars Reviewed May 4, 2015

We stayed at the Metropolitan Hotel for six nights. We arranged the airport shuttle before hand which was waiting for us when we arrived. All of the staff went out of their way to help us or give directions. We stayed on the second floor; our room was clean and comfortable. On arrival, I noted a pillow menu and I... More 

Was this review helpful? Yes 1
MetropolitanHotelSof, Director of Sales at Metropolitan Hotel, responded to this review

Dear Devon, Thank you very much for the detailed and absolutely wonderful review! Our team will be more than happy to read it and on their behalf I send you warmest regards! You are always welcome to stay with us again! Have a great day and see you soon! Довиждане! Martina Bojanska DOSM More 

Sofia, Grad Sofiya, Bulgaria
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed April 30, 2015 via mobile

Extremely uncoordinated and unprofessional staff. By the time we checked in at 12 at night there was no bellboy to pick up the luggage. We agreed to wait in the room and we were told that by 10 min we will receive our luggage. After 30 min I called and they said the luggage should be on the way. After... More 

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MetropolitanHotelSof, Manager at Metropolitan Hotel, responded to this review

Dear Ida, As we thank you for the review, we remind you that you have omitted to mention that during your stay at our hotel you have crashed your car into another guest's vehicle at our otherwise complimentary parking. Best regards, The Management of Metropolitan Hotel Sofia More 

Torrance, California
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed April 17, 2015

Fairly close to the airport by taxi, so good choice if you are flying out the next day. Nice dining inside, but you will have to walk across the highway for other dining options. Cross to the gas station and follow the sidewalk to the right, which then curves to the left. Huge modern mall is there with a nice... More 

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