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All 120 Sofia hotels

Metropolitan Hotel

4.0 of 5 Hotel   |   64 Tsarigradsko shose Blvd, Sofia 1784, Bulgaria
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Metropolitan Hotel
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89%
Ranked #8 of 120 hotels in Sofia
Certificate of Excellence 2013
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165 people have reviewed this hotel

Traveler rating
    73
    73
    15
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    2
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6
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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Richmond, Virginia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The property is lovely - modern, clean, elegant. But the management belongs in the Soviet era. Where to begin.... First, it's a business style airport hotel. But try to print a boarding pass - oh, dear. It took over half a hour. Their system is quite bizarre. It took four trips to the front desk and we finally had to... More

Was this review helpful? Yes
MetropolitanHotelSof, Director of Sales at Metropolitan Hotel, responded to this review

Dear Sir, First of all, thank you for your time and the useful feedback. Let me assure you that your opinion is very important and I would like to share with you my comments on all the points in your review. Regarding the printing of boarding passes, it is possible that there was some technical issue. However, to avoid any... More

Kent
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 20, 2014

I highly recommend this hotel, the staff were brilliant, the rooms were clean and wonderfully furnished, the free mini bar was a welcome touch ! The bed was huge and comfortable. We ate in both the restaurant and bar and could not fault the food, the breakfast was much the same as any other hotel buffet with freshly cooked omelettes.... More

Was this review helpful? Yes 1
MetropolitanHotelSof, Director of Sales at Metropolitan Hotel, responded to this review

Dear Mr. Sam, First of all, thank you for your review. It is truly inspiring! For our team it is of vital importance to receive feedback from our clients. We appreciate the fact that you spared from you time to review the hotel and also that during your trip, you chose Metropolitan to be your host. I am more than... More

Tel Aviv, Israel
Contributor
18 reviews 18 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 15, 2014

staying there few times per year, Good location, close to the airport (around 10 mins) and in front of a big shopping mall, very good service, food is OK, no problem at all, rooms are comfortable, clean, recommend it for either business or pleasure trips

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MetropolitanHotelSof, Director of Sales at Metropolitan Hotel, responded to this review

Dear Mr. Pablo, Thank you for the honest and inspiring review. You probably know how important it is for the hotel management and the employees to receive appreciation of their efforts and unbiased comments, especially from regular guests. Once again, on behalf of the MET team, please accept our gratitude for your loyalty! We hope to see you soon! Kindest... More

Tel Aviv, Israel
Top Contributor
176 reviews 176 reviews
34 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed March 11, 2014

I stayed here as part of a business trip to Sofia which included meetings at this hotel. It turned out to be a very good choice. The location is convenient if you don't need to be in the center, as it is a 10 minutes drive from the airport. The rooms are spacious and very well appointed. The resaurant serves... More

Was this review helpful? Yes 1
MetropolitanHotelSof, Director of Sales at Metropolitan Hotel, responded to this review

Dear Mr. Aviad, First of all, thank you for your positive review. We organize numerous events and it is of vital importance to receive feedback for our clients. I discussed your comments with the whole team today and I can assure you that it was a truly motivating start of the day! Have a successful week and hopefully - see... More

Hertford
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 1, 2014

Great 4* hotel near the airport. Excellent clean rooms with fridge. Air conditioned but you can open the windows if you like. Helpful staff at reception. Good location for airport and a very large modern shopping mall across the road.

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MetropolitanHotelSof, Director of Sales at Metropolitan Hotel, responded to this review

Dear Falco V., I would like to thank you for your honest and motivating review. Our Reception staff was really happy and touched when they read your comment. On behalf of the hotel team, I wish you a successful week! Looking forward to your next visit! Best regards, Martina Bojanska E:sales@metropolitanhotelsofia.com More

York, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 31, 2014

I stayed at this hotel once but my boyfriend is a regular visitor. I have to say this is one of the nicest hotels I've stayed at (for its price range). The stuff are very polite, speak very good English and are very attentive. The cleaners are great, the breakfast is tasty, the room service is fast and reliable. It's... More

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MetropolitanHotelSof, Director of Sales at Metropolitan Hotel, responded to this review

Dear Madam, Allow me to express my gratitude for your positive comments. You have praised almost every department in our hotel and I am eager to share this with all the employees of Metropolitan Hotel Sofia. I hope that you will be our guest again and we will have the pleasure to energize your day with our devotion! Warmest regards,... More

Rome, Italy
Top Contributor
56 reviews 56 reviews
27 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed January 20, 2014

My flight was diverted from Skopje to Sofia last minute. I booked at the Metropolitan because it seemed very close to the airport and high quality. Happy to confirm both things - also, very kind and professional staff, lovely and spacious rooms. I wish I had more time to check out all the hotel's services (like the spa) - it... More

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MetropolitanHotelSof, Director of Sales at Metropolitan Hotel, responded to this review

Dear Ms. Carla, Please, accept my sincere gratitude for your honest review. It will give our team a wonderful start of the day! That is why we work hard every day - to earn our guests' appreciation and satisfaction. If you have a chance to visit Sofia again, we will be honored to welcome you at Metropolitan. Have a successful... More

Burgas, Bulgaria
1 review
5 of 5 stars Reviewed January 6, 2014

Last week, I stayed there for one night. The hotel is just perfect! Especially for business travelers - I used the free airport shuttle, free Wi-Fi, complimentary mini bar!, abundant breakfast, spacious room with large bed and bathtub and free fitness and sauna. The staff is always smiling and very helpful. The lobby bar is cozy, with a big TV... More

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Bath, United Kingdom
Top Contributor
80 reviews 80 reviews
38 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed December 5, 2013

Fantastic airport transfer service, that runs 24 hours and is free if staying at this hotel (to and from the airport). Excellent staff. Not very central, but cabs are cheap in Sofia. Spacious rooms, with plenty of workspace if you are on business. Very clean and modern, with comfortable beds and good linens. Good shower and bath in rooms. Well... More

Was this review helpful? Yes
MetropolitanHotelSof, Director of Sales at Metropolitan Hotel, responded to this review

Dear Mr. Bilgy, Thank you for sharing this sincere review with us. Nothing is worth more than a compliment from a precious client. I will share your thoughts with the hotel team and we will continue working hard to be even better in the future. Looking forward to welcoming you again soon! Happy holidays from the MET team! Kindest regards,... More

Copenhagen
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed October 24, 2013

To be honest, I was a bit surprised about the rating of this hotel. Well its a fairly good hotel, but nothing special. Rooms are good in size, nicely decorated, and everything was nice and clean. BUT its placed 6km from center, and the only view is gasstations and big roads with a lot of traffic. Read in another review... More

Was this review helpful? Yes 1
MetropolitanHotelSof, Director of Sales at Metropolitan Hotel, responded to this review

Dear valued guest, I would like to thank you for sharing your observations about Metropolitan Hotel Sofia via TripAdvisor. I was glad to know that overall you enjoyed your stay with us. Indeed, the hotel is not located in the city center. However, the district around it is one of the fastest developing areas in the city with numerous business... More

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Additional Information about Metropolitan Hotel

Address: 64 Tsarigradsko shose Blvd, Sofia 1784, Bulgaria
Location: Bulgaria > Sofia Region > Sofia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #8 of 120 hotels in Sofia
Price Range (Based on Average Rates): $
Hotel Class:4 star — Metropolitan Hotel 4*
Official Description (provided by the hotel):
Metropolitan is a 4* stylish urban hotel with unconventional design. It is strategically located at the eastern gate of the capital - close to Sofia Airport and the city center, on the way to Business Park Sofia and at a walking distance from Inter Expo Center and shopping center The Mall.High-quality service, feel-at-home sensation and varied entertainment make your stay a memorable experience. ... more   less 
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