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All 122 Sofia hotels

Arena di Serdica Residence Hotel

5.0 of 5 Hotel   |   Budapeshta Street 2, Sofia 1000, Bulgaria
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Ranked #4 of 122 Hotels in Sofia
A recent review
5 of 5 stars Reviewed July 20, 2014
4Ellis New York City, New York
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189 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Arena di Serdica Residence Hotel
See the most recent reviews
New York City, New York
Contributor
20 reviews 20 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 20, 2014

The hotel is centrally located and I was able to walk to the downtown area for meetings and meals. This is a beautiful hotel. Very clean. Staff members were professional. The bed was comfortable. The bathroom had a wonderful tub and a separate shower. The breakfas was ample.

Was this review helpful? Yes 1
FPI-Hotels, Front Office Manager at Arena di Serdica Residence Hotel, responded to this review

Dear 4Ellis., Thank you for posting your review. I am glad that the facilities and the staff were doing their job professional, this is very important to us! Hope to have you back in our hotel soon! Eli Stoilova Front Office Manager More

Belgrade, Serbia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 9, 2014

The hotel is excellent, big and comfortable rooms, super good bathrooms. It's on great location, in city center. Good breakfast included in price. Interesting food in restorant. Very helpful and friendly hotel staff.

Was this review helpful? Yes 1
FPI-Hotels, Front Office Manager at Arena di Serdica Residence Hotel, responded to this review

Dear Ivana K., Thank you very much for the feedback. We are doing our best to satisfy our guests as we can see from your review. This is a great remark from your side. We appreciate it and hope to see you soon in our hotel! Eli Stoilova Front Office Manager More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 8, 2014

Hotel is wonderful, staff was super kind, I really recommend it! Hotel is in the city center, bank just around the corner, rooms were clean, breakfast good, all over hotel there is free wi-fi signal, close to the airport.

Was this review helpful? Yes 1
FPI-Hotels, Front Office Manager at Arena di Serdica Residence Hotel, responded to this review

Dear Nives Z., Thank you very much for the feedback! We are glad to see that doing our job gave pleasure to you and your needs were satisfied. This is very important to us! Hope to have you back in our hotel soon! Eli Stoilova Front Office Manager More

Bonheiden Belgium
Top Contributor
51 reviews 51 reviews
24 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed June 21, 2014

Excellent hotel at an excellent location. Very good spacious rooms. Friendly staff. Breakfast was very good, we had lunch as well, also very good. I've booked a shuttle from the airport, perfect service. Just be aware that a regular taxi is less expensive than the hotel service. On my last day (a Sunday), the service was a little bit less,... More

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FPI-Hotels, Front Office Manager at Arena di Serdica Residence Hotel, responded to this review

Dear Mr. Moortgat., Thank you very much for the feedback. I am glad to see that you have enjoyed your stay at it most. I regret to hear that at your last day the elevator was broken but don't bother - for the next time any of this will happen to you! Hope to have you back here soon! Eli... More

San Diego, California
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed June 18, 2014

Walking distance to all the historical and other points of interest. Rooms were spacious and comfortable. Primary guests seemed to be either there on government or other business--not just tourists--which contributed to very nice breakfast array with excellent service. Free parking in a city was a big plus.

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FPI-Hotels, Front Office Manager at Arena di Serdica Residence Hotel, responded to this review

Dear Michele N., Thank you very much for your kind remarks! As you saw, our hotel is suitable for any kind of guest nevertheless if they are businessmen or just a regular tourists. The important thing for us is that every single guest of ours should get the service needed and your feedback shows it! Hope to have you back... More

Fethiye, Turkey
Reviewer
5 reviews 5 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 14, 2014

I got a very cheap quote for a five-star hotel like this from booking.com and spent 2 nights in this hotel in Dec 13. Hotel's location is quite good and easy to find. You don't need any public transportation when discovering Sofia. Staff was very helpful to guide you. There were a few breakfast options and it was quite satisfactory.... More

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FPI-Hotels, Front Office Manager at Arena di Serdica Residence Hotel, responded to this review

Dear siftinius., Thank you for taking the time to post your review about your most recent stay.! I am glad to see that you have managed to get lower price in our hotel even for the two nights you have stayed. I want to assure you that Christmas Eve can not take advantage before our guest requests and this problem... More

Burgas, Bulgaria
1 review
5 of 5 stars Reviewed June 5, 2014

Nice staff! Location in the centre of the city in quiet street. Very good decorated and clean rooms. Very good and generous breakfast. Free enclosed parking. Everything was perfect. For sure I will return there. I would like to recommend this hotel to anyone!

Was this review helpful? Yes
FPI-Hotels, Front Office Manager at Arena di Serdica Residence Hotel, responded to this review

Dear Angelrocor., Thank you for your nice words! Your remarks are making us feel proud about everything we are doing for our guests and we will continue doing it! You are welcome back at any time you want! We are looking forward for hearing from you so we can offer you our promotional packages! See you next time! Eli Stoilova... More

Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed June 1, 2014

Wonderful, faultless stay at the Arena di Serdica. Although the reception staff could be a bit more pleasant and weloming, our room was ready a little early, which by the way, was remarkably spacious. Although the view wasn't much to write home about, the bathroom was delightfully swank. However, by far, the most memorable part of the stay was the... More

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FPI-Hotels, Front Office Manager at Arena di Serdica Residence Hotel, responded to this review

Dear Brian M., We are thanking you for your remarkable feedback. Regarding the beginning of your review we can assure you that for your future accommodations with us we will offer excellent welcoming and pleasant conditions and the view from the room will appear this time as well. Regarding the ending part of your comments we are totally proud that... More

Washington, DC
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 31, 2014

My husband and I stayed here in May 2014 for one night. We must have been bumped up into a larger room because we stayed in an absolutely enormous three room suite, which had a very nice bathroom (rain shower, huge bath tub) and very comfortable bed. The rooms are furnished more like an old school hotel -- lots of... More

Was this review helpful? Yes
FPI-Hotels, Front Office Manager at Arena di Serdica Residence Hotel, responded to this review

Dear dcgirl_8, Thank you for sharing your feedback. Sometimes we upgrade guest in suites free of charge and I am happy to hear that you enjoyed it. Hope to see you again on your next trip to Sofia. Kind Regards, Eli Stoilova Front Office Manager Arena di Serdica Residence Hotel e-mail: e.stoilova@arenadiserdica.com More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 28, 2014

The general hospitality of Arena Serdica Residence Hotel was a wonderful return to old fashioned, genuine service. My single room was spacious, quiet and simply decorated. The small gym in the basement (ROMAN RUINS!), though small, had everything you need.

Was this review helpful? Yes 1
FPI-Hotels, Front Office Manager at Arena di Serdica Residence Hotel, responded to this review

Dear Paul, Thank you for the kind review. It is always a pleasure to hear such positive comments about our hotel. I am also glad that you were impressed by the roman ruins. The amphitheater of Serdica is definitely our pride! We all look forward to seeing you again soon. Kind Regards, Eli Stoilova Front Office Manager Arena di Serdica... More

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Additional Information about Arena di Serdica Residence Hotel

Address: Budapeshta Street 2, Sofia 1000, Bulgaria
Phone Number:
Location: Bulgaria > Sofia Region > Sofia
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Arena di Serdica Residence Hotel 5*
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