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All 121 Sofia hotels

Arena di Serdica Residence Hotel

5.0 of 5 Hotel   |   Budapeshta Street 2, Sofia 1000, Bulgaria
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93%
Ranked #5 of 121 hotels in Sofia
A recent review
4 of 5 stars Reviewed May 28, 2014
JezzafUK UK
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179 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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There are newer reviews for Arena di Serdica Residence Hotel
See the most recent reviews
UK
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 28, 2014

Stayed for 10 nights in a suite which we would really recommend as it is genuinely like having your own apartment, in a great spot close to the centre and very near the main public buildings such as the Presidential Palace. Brilliant reception staff but breakfast staff appeared unattentive. Food OK but not a patch on some that is available... More

Was this review helpful? Yes
FPI-Hotels, Front Office Manager at Arena di Serdica Residence Hotel, responded to this review

Dear JezzafUK, Thank you for your detailed feedback about your stay. We appreciate your opinion and the notes you made which are going to be taken into consideration. Just for information the A/C is working on a full power. Between the winter and summer season there is a small period of adjusting, because the weather is changing. It will be... More

Madrid, Spain
1 review
5 of 5 stars Reviewed May 25, 2014

We've been in the hotel for four nights, and it was a pleasant stay, The hotel is well located in a quiet zone and very close to the center. Our room was very clean, spacious, it had a king size bed and it was quite comfortable. It had a big bathroom with shower and amenities and a second one with... More

Was this review helpful? Yes
FPI-Hotels, Front Office Manager at Arena di Serdica Residence Hotel, responded to this review

Dear Kramer, Thank you very much for sharing your experience in our hotel with us! We highly appreciate our guests' feedback and we are trying to always exceed their expectations. That is why I am sorry to hear that you had some problems with the TV channels' signal for which I apologize. It will be a real pleasure for the... More

Washington DC, District of Columbia
1 review
4 of 5 stars Reviewed May 23, 2014

Excellent hotel and staff! Stayed there for a week and everything was perfect. Go location near downtown centre in walking distance. I will Most definitely stay again. The food was delightful and there are many restaurants outside the hotel in walking distance. The hotel atmosphere is warm and quite. Sleeping was no problem. The beds were comfortable and everything was... More

Was this review helpful? Yes
FPI-Hotels, Front Office Manager at Arena di Serdica Residence Hotel, responded to this review

Dear Jairas, Thank you very much for the wonderful review and for taking the time to share your comments with us. I am delighted to hear that you recommend our hotel and I truly hope to host you again in Arena di Serdica Residence Hotel. Kind Regards, Eli Stoilova Front Office Manager Arena di Serdica Residence Hotel e-mail: e.stoilova@arenadiserdica.com More

Lisbon, Portugal
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 5, 2014

I was in Bulgaria on vacation for 1 week and was quite pleased with this hotel. The room was spacious, my 1 y old kid loved running around the room. It was very clean and comfortable. The wifi was a little weak but did the job. I had only 7 channels on the TV and when I complained about it... More

Was this review helpful? Yes
FPI-Hotels, Front Office Manager at Arena di Serdica Residence Hotel, responded to this review

Dear JMLuis, Thank you very much for your feedback. I am happy to hear that you and your family felt comfortable in our hotel. However, I would like to apologize for the inconveniences that you had because of the Internet connection and the TV. We will do our best to make your next stay flawless. Kind Regards, Eli Stoilova Front... More

1 review
4 of 5 stars Reviewed May 2, 2014

This is a very good hotel. I was in it from 21 to 26 April. The friendly, helpful staff. A good number. The hotel is located close to the historical center of Sofia. A good price-performance ratio. I recommend that.

Was this review helpful? Yes
FPI-Hotels, Front Office Manager at Arena di Serdica Residence Hotel, responded to this review

Dear Alexander, Thank you for taking the time to tell us about your stay in Arena di Serdica Residence Hotel. I am glad to hear that you enjoyed the days spent here and we all hope to have the opportunity to welcome you back soon! Kind Regards, Eli Stoilova Front Office Manager Arena di Serdica Residence Hotel e-mail: e.stoilova@arenadiserdica.com More

Bucharest
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 17, 2014

I was very surprised about the hotel right from the entrance. Classical elegance and warm atmosphere - the best mix. Also, a sneak peak through the 'floor' revealed the ancient walls that 'grew' on almost every ground and 'ground minus' floor. Lovely rooms, actually huge apartments, in the exact opposite direction vs the usually smaller space, smartly (too smartly used)... More

Was this review helpful? Yes 1
FPI-Hotels, Front Office Manager at Arena di Serdica Residence Hotel, responded to this review

Dear Alina S, Thank you for your nice and detailed feedback about your recent stay. We value every guest's feedback and opinion and your response will help us continue to fulfill our commitment to provide excellent customer service and superior guest experience. It’s a great pleasure for me to hear that you enjoyed the spa treatment with our spa manager... More

Watford, United Kingdom
Top Contributor
67 reviews 67 reviews
58 hotel reviews
151 helpful votes 151 helpful votes
4 of 5 stars Reviewed April 17, 2014

I stayed here again for one night on my way home after a short holiday in Bulgaria. I'm pleased to confirm that everything was much the same as before. This is a hotel of high quality and it is easily the best hotel I've stayed in in Bulgaria. The room was very clean, and the top-quality toiletries from L'Occitane are... More

Was this review helpful? Yes
FPI-Hotels, Front Office Manager at Arena di Serdica Residence Hotel, responded to this review

Dear crissw, Thank you for posting your review and your continued loyalty to Arena di Serdica Hotel and choosing it every time when you are in Sofia. It's fantastic to hear that you found everything the same high standard as before . Thank you for the notes you mentioned and they will be taken into consideration to be fixed. We... More

1 review
5 of 5 stars Reviewed April 15, 2014

My stay at Arena die Serdica was very good, i stayed there for 2 weeks, for business, everything about the hotel was very nice, especially, the very friendly people working there. I used the gym as well as the sauna, and both was very nice! The only thing i didn't like, was the breakfast, it was very small and didn't... More

Was this review helpful? Yes
FPI-Hotels, Front Office Manager at Arena di Serdica Residence Hotel, responded to this review

Dear Klara K, Thank you for posting your review concerning your most recent experience with us. Thank you for your nice words about the staff and I am happy to hear that you enjoyed the sauna very much. I would like to apologize that the breakfast did not meet your expectations, but the roomservice made it up. I hope we're... More

bulgaria
1 review
5 of 5 stars Reviewed April 15, 2014

The hotel was superb we had a wonderful experience, the quality of all aspects of our stay were excellent and the central location great for accessing the city centre the bus station and airport. the breakfast buffet was by far the best we have ever experienced in any hotel anywhere. The staff were friendly and extremely helpful .The bathroom large... More

Was this review helpful? Yes
FPI-Hotels, Front Office Manager at Arena di Serdica Residence Hotel, responded to this review

Dear chris m, We're thrilled to hear that you truly enjoyed our fantastic location in downtown Sofia. It's also wonderful to know that you found the bed comfortable and the bathroom large and spacious. Thank you for taking the time to give us feedback about the staff and the lavish breakfast and we hope to have the opportunity to serve... More

Moscow, Moscow City, Russia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 10, 2014

I would highly recommend this hotel to my friends and other visitors. The key advantages are as follows: location; modern building; interior design; size of rooms; number of rooms; quality of meals; quality of service; corporate culture and envirenment. Thank you for our excellent stay at your hotel (!)

Was this review helpful? Yes 1
FPI-Hotels, Front Office Manager at Arena di Serdica Residence Hotel, responded to this review

Dear PaulM2001, Thank you very much for your kind words about the Arena di Serdica Hotel. We are so happy to hear that you and your family received excellent service during your stay, enjoyed the quality of the services and the facilities we offer, and found your room very comfortable. We hope to have the pleasure of hosting your family... More

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Additional Information about Arena di Serdica Residence Hotel

Address: Budapeshta Street 2, Sofia 1000, Bulgaria
Phone Number:
Location: Bulgaria > Sofia Region > Sofia
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Arena di Serdica Residence Hotel 5*
Reservation Options:
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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style
#1 Spa Hotel in Sofia #4 Business Hotel in Sofia #4 Romantic Hotel in Sofia #5 Luxury Hotel in Sofia #7 Family Hotel in Sofia
Hotel Class
Official Description (provided by the hotel)
Arena di Serdica is the newest 5 star Residence Hotel in Sofia affiliated to the FPI Hotels & Resorts chain.Strategically located in the heart of the city, right next to the main states institutions, business centers and banks, as well as to the cultural and historial places of interest in Sofia, the luxurious Arena di Serdica Residence Hotel Sofia is excellent choice for business and cultural trips. ... more   less 
Number of rooms
63

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