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BEST WESTERN Hotel Expo

4.0 of 5 149 Tsarigradsko Shose, Sofia 1784, Bulgaria
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BEST WESTERN Hotel Expo
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BEST WESTERN Hotel Expo
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81 reviews from our community

Traveler rating
    17
    39
    17
    4
    4
See reviews for
9
9
12
45
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Russian first
  • Turkish first
  • Any
English first
  • All months
    (81)
  • Mar-May only
    (27)
  • Jun-Aug only
    (12)
  • Sep-Nov only
    (26)
  • Dec-Feb only
    (16)
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wales
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

my husband stayed at the expo in Jan 2015 booked through Roomhopper and, we had upgraded to an executive apt, , which gave us free shuttle to and from airport, and a free mini bar, { only fruit juices and chocolates] which for us was fine, on arrival we were asked to pay the extra for the upgrade, as Id... More 

Was this review helpful? Yes
PeneoThessaloniki, Manager at BEST WESTERN Hotel Expo, responded to this review

Thank you for completing the Tripadvisor survey. On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren't able to do that for you. We will use the feedback you gave us to implement improvements to ensure... More 

Varna, Bulgaria
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Our family of 4 stayed in a Suite with 2 bathrooms, bedroom and living room with 2 sofas. Clean, nice hotel, pillows were extremely uncomfortable though. Second morning breakfast was served in a conference room, not in the restaurant, temperature was about 18 degrees, kids were having breakfast with jackets.

Was this review helpful? Yes
PeneoThessaloniki, Manager at BEST WESTERN Hotel Expo, responded to this review

Dear Slavena, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in... More 

Sofia, Bulgaria
1 review
5 of 5 stars Reviewed 4 weeks ago

exellent stay at hotel,nice service,clean roon,very helpful staff.We travelled abroad and it was very convinient near the airport.We reserve thru internet and all was fine with no unpleasant surprices at the hotel.

Review collected in partnership with Best Western

Was this review helpful? Yes
PeneoThessaloniki, Manager at BEST WESTERN Hotel Expo, responded to this review

Dear Nikolay, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

bucharest
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 17, 2014 via mobile

If you need to spend a quick overnight in Sofia ,if you drive,if you want to rest and then to continue your trip without suffering down town traffic ,then that is your choose, Clean ,helpful staff,nice restaurant............

Was this review helpful? Yes
PeneoThessaloniki, Manager at BEST WESTERN Hotel Expo, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Bursa, Turkey
2 reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed December 10, 2014

I have been to this hotel with my family (4)and we stayed in executive süit for one night.We travelled by our car and the hotel has a free parking area.The süite was very big with 2 rooms and 2 bathrooms,very clean and has comfortable beds,but since it was on the first floor had no view.There was a problem with A/C,they... More 

Was this review helpful? Yes 1
PeneoThessaloniki, Manager at BEST WESTERN Hotel Expo, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Belgium
2 reviews
4 of 5 stars Reviewed December 5, 2014

Very clean and modern hotel; Perfect for travel to the airport - excellent breakfast - very clean - big rooms - big parking - good price quality - business hotel - easy to access by car not on foot - i would book this hotel again

Review collected in partnership with Best Western

Was this review helpful? Yes
PeneoThessaloniki, Manager at BEST WESTERN Hotel Expo, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Skopje, Republic of Macedonia
Senior Contributor
31 reviews 31 reviews
26 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed December 3, 2014

Good location (taxi is cheap in Sofia),in the proximity of nice shopping malls. Rooms are spacious, decorated adequately. Staff was helpful and polite. Breakfast was one of the best I've had in Bulgaria, even had nice selection of local dishes. Would reccommend this hotel to every business or leisure traveller.

Was this review helpful? Yes
PeneoThessaloniki, Manager at BEST WESTERN Hotel Expo, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Southampton, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 3, 2014

All my bags were taken from my room by housekeeping staff while I was out. When I returned, I got them brought back up to my room- my iPad, the only thing of value I had left in their, was missing. The manager was not prepared to take any responsibility for it at all, even though the iPad has gone... More 

Was this review helpful? Yes
PeneoThessaloniki, Manager at BEST WESTERN Hotel Expo, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide superior customer service. I am sorry we were not able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the... More 

falmouth, United States
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 19, 2014

This location is excellent for airport access and the Metro for short walk. Metro to center city only 1 lv. Staff very helpful and english savy, not the most beautiul location( on expressway ) but modern facility and good internet, shuttle to airport may be included in rm rate if not , cabs in area are cheap

Review collected in partnership with Best Western

Was this review helpful? Yes
PeneoThessaloniki, Manager at BEST WESTERN Hotel Expo, responded to this review

Thank you for your feedback! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I... More 

Whitchurch, null, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed November 4, 2014

Really helpful and cheerful staff. Room was large and clean. Bathroom really good size and clean. Large TV with some English language channels. Good restaurant that coped with our 4 year old daughter. Will definitely visit again.

Was this review helpful? Yes
PeneoThessaloniki, Manager at BEST WESTERN Hotel Expo, responded to this review

Dear John, thank you for your feedback. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.... More 

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Additional Information about BEST WESTERN Hotel Expo

Address: 149 Tsarigradsko Shose, Sofia 1784, Bulgaria
Phone Number:
Location: Bulgaria > Sofia Region > Sofia
Price Range (Based on Average Rates): $
Hotel Class:4 star — BEST WESTERN Hotel Expo 4*
Number of rooms: 99
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Cheap Tickets, Despegar.com, HostelBookers, HostelWorld, Odigeo and Tingo so you can book your BEST WESTERN Hotel Expo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Expo
Best Western Sofia
Sofia Best Western
Hotel Style:
#23 Business Hotel in Sofia
#24 Luxury Hotel in Sofia

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