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Grand Hotel Sofia

Travelers' Choice award winner
1, Gurko str., Sofia 1000, Bulgaria
Hotel amenities
Best prices for: 1 room 1 guest
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Grand Hotel Sofia
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Grand Hotel Sofia
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446 reviews from our community

Traveler rating
    280
    132
    21
    8
    5
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36
95
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223
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed yesterday NEW

This is considered an upscale hotel at the very center of Sofia. It is luxurious and grand but in Eastern European standards. The staff is very helpful and I will definitely stay here again. Even though it is completely non-smoking hotel, they have a daily good cigar selection on sale. Also an excellent selection of malt whiskys at the bar... More 

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Tokyo, Japan
2 reviews
5 of 5 stars Reviewed yesterday NEW

This was our first visit here and we really enjoyed our stay. We had an early morning flight and had arranged to be picked up from the airport which all went very smoothly. We had arranged for an early check in - our room was ready. All the hotel staffs are extremely nice. All smile and wish you the time... More 

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Virginia Beach, Virginia
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Wow what a great experience! I really liked this hotel. They took care of all of my needs with a smile. I stayed here specifically because they offered both wifi and wired internet in the room. It was very fast and reliable internet too. So if that is important to you then this hotel is a good choice. I really... More 

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Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I visit Sofia quite often and always try to make this hotel my first choice of location. The rooms are excellent as are the staff who are always very helpful and extremely friendly. The hotel has a very well appointed gym although you do have to pay additional for such as using the sauna. I rarely use the hotel restaurant... More 

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Geneva, Switzerland
Contributor
11 reviews 11 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

I had a sumptuous room and enjoyed excellent service. The hotel is centrally located, and has good meeting facilities. The front desk staff were friendly and efficient. I appreciated the free and reliable wi-fi. And, thanks for the gluten-free bread in the restaurant.

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Petya A, Front Office Manager at Grand Hotel Sofia, responded to this review

Dear valued guest, Thank you very much for the positive impressions that you have shared on Trip Advisor about Grand Hotel Sofia! We are very happy that we met your requirements in terms of facilities featured and service provided. Our service team is delighted that its efforts have been noticed. We would love to be at your service again next... More 

UK
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Lovely hotel and the staff were very helpful and polite. The rooms were very large and spotlessly clean. Free wi-fi. The staff did everything to accommodate our requests and preferences with two small children. Buffet breakfast was great!. There are lovely paintings to view around the hotel, there's also a spa and hairdresser if you've got time! Central yet quiet... More 

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Warsaw, Poland
Top Contributor
124 reviews 124 reviews
64 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed 2 weeks ago

my room was so spacious, I could ride a bike there. professional check in experience, very good place to work in the room, high sleep quality and a pleasant mountain view. Convenient breakfast and a very nice stay overall.

Was this review helpful? Yes 1
Petya A, Front Office Manager at Grand Hotel Sofia, responded to this review

Dear valued guest, Thank you for your wonderful comments about Grand Hotel Sofia. It is very pleasing to read your words of praise and we thank you heartily for taking the time to share your feedback with everyone. We hope it will not be long before we welcome you again as guest of the Grand Hotel Sofia. Hopefully next time... More 

Columbus, Ohio
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a fantastic stay at the Grand Hotel Sofia. Excellent service from the moment we arrived. The room was quite large, which was helpful for us as we traveled with our daughter and her pack n play. We would absolutely stay here again!

Was this review helpful? Yes
Petya A, Front Office Manager at Grand Hotel Sofia, responded to this review

Dear Valued Guest, I am very pleased to learn you have enjoyed your stay at Grand Hotel Sofia and that our level of service surpassed your expectations. Thank you sincerely for taking the time to write a review on TripAdvisor and for commending our service team in this regard. Your kind recognition has been very well received. We look forward... More 

London
Top Contributor
74 reviews 74 reviews
72 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Booked here for a four day break. Hotel is very centrally located, all of the sights are within easy walking distance. On arrival, I asked if they could provide a baby cot - they said that they had already noticed that there was an infant was on the booking, and a cot was already waiting in the room. Nice attention... More 

Was this review helpful? Yes
Petya A, Front Office Manager at Grand Hotel Sofia, responded to this review

Dear valued guest, Thank you for your review posted on TripAdvisor following your recent stay at the Grand Hotel Sofia. Our team here strives to make each guest experience as close to perfect as possible. When we accomplish that we have done our job. We are honored that you chose Grand Hotel Sofia while you were in Bulgaria. We are... More 

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