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All 122 Sofia hotels

Grand Hotel Sofia

5.0 of 5 Hotel   |   1, Gurko str., Sofia 1000, Bulgaria
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Grand Hotel Sofia
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Ranked #2 of 122 Hotels in Sofia
A recent review
3 of 5 stars reviewed 2 days ago
Ryan.W Hershey, PA
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358 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Hershey, PA
Top Contributor
116 reviews 116 reviews
77 hotel reviews
266 helpful votes 266 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Unquestionably this hotel has an excellent location for business and leisure travelers and The Garden Cafe is a very relaxing place for a coffee and pastry, but other than those two points the hotel is just bland. The exterior and interior are uninteresting and just downright boring. The entire place has the feel of a corporate boardroom. The rooms are... More

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Jeddah, Saudi Arabia
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

It was my first visit to Sofia. Grand hotel was central to almost every where. Room was really huge. Staff were really helpful. They even helped some residents to get girls into the room if they want! They did NOT object any girl friend into the hotel rooms. Food was good especially in the Grand cafe.

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Pristina, Kosovo
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Grand Hotel Sofia was beautiful and the excellent location. Its very close to the downtown attraction. Rooms very large and clean. The staff were very friendly. We had the best dinner served. Hotel has Grand Cafe which was an excellent place to relax in the morning. Its a great hotel so I would recommend it for business trips or pleasure.

Was this review helpful? Yes 1
Petya A, Front Office Manager at Grand Hotel Sofia, responded to this review

Dear valued guest, Thank you heartly for sharing your experience with the Tripadvisor readers. Your description of Grand Hotel Sofia is the feedback that any hotelier can only dream about. Welcoming guests is more of an art than just a business for us, thus paying attention to the details is of great importance. We are delighted that our efforts have... More

Las Vegas
Top Contributor
158 reviews 158 reviews
63 hotel reviews
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here for 2 nights. Rooms were large along with the bathroom. Shower was great with excellent water pressure and hot water. Staff was friendly. Concierge made a really good recommendation for dinner. Breakfast and dinner that was included was very good. AC did not cool the best, but it was not too warm outside. Highly recommend and would suggest... More

Was this review helpful? Yes 1
Petya A, Front Office Manager at Grand Hotel Sofia, responded to this review

Dear valued guest, I am very pleased to learn you have enjoyed your stay at Grand Hotel Sofia and that our level of service met your expectations. Thank you sincerely for taking the time to write a review on TripAdvisor and for commending our service team in this regard. Your kind recognition has been very well received. We look forward... More

Toronto, Canada
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We (My Wife, Son & I) stayed at The Grand Hotel Sofia from August 23rd to August 30th. The Hotel was beautiful and the location was excellent. Short walk to most of the main downtown attractions. Staff were friendly and most had an excellent command of English. The Grand Café was an excellent place to relax morning, afternoon or evening... More

Was this review helpful? Yes 1
Petya A, Front Office Manager at Grand Hotel Sofia, responded to this review

Dear valued guest, I can’t begin to tell you how happy it made me to read about your experience at our hotel. The team here strives to make each guest experience as close to perfect as humanly possible. When we accomplish that goal we’ve done our job. I am so honored that you choose Grand Hotel Sofia while you were... More

Newbury, United Kingdom
Top Contributor
55 reviews 55 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was our second visit to this wonderful hotel. The rooms and bathrooms are immaculate and extremely spacious. The service is impeccable. Tip: ask for a room on a high floor for the views. The only criticism is that breakfast is not value for money at 19 Euros a head, but you can have breakfast in the Grand cafe for... More

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Petya A, Front Office Manager at Grand Hotel Sofia, responded to this review

Dear Guest, I am very pleased to learn you have enjoyed each of your stays at Grand Hotel Sofia and that our level of service surpassed your expectations. Thank you sincerely for taking the time to write a review on TripAdvisor and for commending our service team in this regard. Your kind recognition has been very well received. We look... More

Budapest, Hungary
1 review
5 of 5 stars Reviewed 2 weeks ago

Rooms are really spacious, gives exclusive filling, staff is friendly and helpful. Everything in Sofia downtown is on walking distance. Close to some old churches and archeological sites. During the summer you could find nice bars and restaurants around.

Was this review helpful? Yes
Petya A, Front Office Manager at Grand Hotel Sofia, responded to this review

Dear Valued Guest, Thank you for taking the time to share this review. We are delighted that you have enjoyed our amenities and, above all, that the service has exceeded your expectations. We are looking forward to your next visit to Sofia and our hotel. Sincerely Petya Angelova Front Office Manager Grand Hotel Sofia More

Senior Contributor
24 reviews 24 reviews
19 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The location is very central which is great since you can walk everywhere. You will only need a taxi to reach the central bus and train station and to the airport. The rooms are very spacious and nicely done. The bathroom id very big and clean. The beds are comfortable to sleep in. The breakfast is very good but you... More

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Petya A, Front Office Manager at Grand Hotel Sofia, responded to this review

Dear Valued Guest, Thank you so much for sharing your comments with us and for choosing Grand Hotel Sofia. We are proud of our property and your feedback shows that we have managed to pass the experience to our guests. We are delighted that you find our staff to be “professional and friendly” because it is people’s attitude that really... More

Helsinki, Finland
Senior Contributor
35 reviews 35 reviews
21 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel was a great experience on both times I stayed there. The rooms were very big and clean and well maintained. The lobby is not that attractive but the staff were nice and helpful. Breakfast was good. The hotel is located in the middle of the city and you are within walking distance from most places in the city.

Review collected in partnership with Shangri La Hotels

Was this review helpful? Yes
Petya A, Front Office Manager at Grand Hotel Sofia, responded to this review

Dear Valued Guest, I am very pleased to learn you have enjoyed each of your stays at Grand Hotel Sofia and that our level of service surpassed your expectations. Thank you sincerely for taking the time to write a review on TripAdvisor and for commending our service team in this regard. Your kind recognition has been very well received. You... More

London, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

We chose the Grand Hotel Sofia for our 9 day stay in Sofia and our Wedding reception, I must say it was an excellent choice! The hotel was stunning and in a fantastic central location, lots of bars, restaurants and cafes surrounding the hotel. The staff were very polite, friendly, professional and all spoke perfect English. As it was for... More

Was this review helpful? Yes
Petya A, Front Office Manager at Grand Hotel Sofia, responded to this review

Dear Valued Guest, I would like to thank you for sharing with the TripAdvisor readers your wonderful experience at the Grand Hotel Sofia. We were very proud to read that our friendly and efficient team and in particular Krisi Kovacheva exceeded your expectations. Once again, thank you for your visit and we look forward to the pleasure of welcoming you... More

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Additional Information about Grand Hotel Sofia

Address: 1, Gurko str., Sofia 1000, Bulgaria
Location: Bulgaria > Sofia Region > Sofia
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grand Hotel Sofia 5*
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Also Known As:
Sofia Grand Hotel

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