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All 121 Sofia hotels

Grand Hotel Sofia

5.0 of 5 Hotel   |   1, Gurko str., Sofia 1000, Bulgaria
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Grand Hotel Sofia
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91%
Ranked #3 of 121 hotels in Sofia
A recent review
5 of 5 stars reviewed today
Henrik W Turku, Finland
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338 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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English first
Turku, Finland
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed today NEW

This hotel has indeed earned its stars. The rooms are spacy, clean and cosy and the service is smooth and highly professional. The breakfast buffet doesn't leave much to wish. The only thing that was a bit annoying and confusing was the fact that the breakfast was served in different restaurants each morning.

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Tucson, AZ
Contributor
14 reviews 14 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed today NEW via mobile

Excellent service, room was very large but dated, very small elevators (two people plus luggage max), spa prices very reasonable (roughly $50 for hour massage), easy walk to major sites/sights and cafés and restaurants. Best upscale hotel in Sofia.

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London, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

This hotel is great.I really enjoyed the stay.The service was perfect,the location is good,I was abve to visit a lot of placese without using a car and the staff is very helpful. I highly recommend it and I am looking forward to my next stay there.

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Petya A, Front Office Manager at Grand Hotel Sofia, responded to this review

Dear Maria D, Thank you so much for sharing your experience with the Tripadvisor readers. I have to admit that we had a wonderful start of the week after reading your comments. Our service team is grateful for the kind recognition. Thank you for your overall rating of Grand Hotel Sofia as an excellent hotel. We are thrilled that we... More

London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

My husband surprised me by booking a one night stay at this hotel. The transport to and from the airport was arranged by the hotel and worked out well. I didn’t know that he has booked the special occasion package so I was very surprised when I saw the beautiful flower arrangement in the room. The Corner suite we had... More

Was this review helpful? Yes 1
Petya A, Front Office Manager at Grand Hotel Sofia, responded to this review

Dear April E, Thank you so much for sharing your comments with us and for choosing Grand Hotel Sofia. We are proud of our property and your feedback shows that we have managed to pass the experience to our guests. Thank you heartily for making us part of your personal celebration and commending our service team in this regard. Your... More

Sofia, Bulgaria
1 review
5 of 5 stars Reviewed 6 days ago NEW

I've stayed here several times and enjoyed it each time. Staff is friendly and very helpful. The hotel is conveniently located in the centre of the city. I've stayed in other hotels but so far this one is the best.

Was this review helpful? Yes
Petya A, Front Office Manager at Grand Hotel Sofia, responded to this review

Dear Valued Guest, Thank you for taking the time to share this review. We are delighted that you have enjoyed our amenities and, above all, that the service has exceeded your expectations. We look forward to welcoming you back! Sincerely Petya Angelova Front Office Manager Grand Hotel Sofia More

Douglas, United Kingdom
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Rooms are so large. Bit old fashioned decor style, deep green marble bathrooms contrast strangely with the modern glass exterior. Good room service, restaurants, back onto park, museums and National theatre. Has own car park.

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Petya A, Front Office Manager at Grand Hotel Sofia, responded to this review

Dear Valued Guest, Thank you for your wonderful comments about Grand Hotel Sofia. It is very pleasing to read your words of praise and we thank you heartily for taking the time to share your feedback with everyone. Naturally, we would love to be at your service again in the future and hope that your travel plans will take you... More

College Station, Texas
Top Contributor
57 reviews 57 reviews
10 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 1 week ago

Pros: The rooms are huge, and very clean. Service is very good. The prices are low. Cons: Many things don't work well or are poorly built. Somehow it just seems stodgy. The worst part was the lock on my door. Multiple key-cards did not help; it simply does not open reliably. The concierge verified the problem, but after about 20... More

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Petya A, Front Office Manager at Grand Hotel Sofia, responded to this review

Dear George W, Thank you very much for sharing your observations about Grand Hotel Sofia via TripAdvisor. I am very sorry that the positive impression, which you received from the hotel in terms of guestroom cleanliness and well-trained team, did not remain the highlight of your stay with us. I am sorry for the inconvenience you have experienced because of... More

Sofia, Bulgaria
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

We staying at the moment.Have delux room, great spacious room, clean, great location. However one of the rare ones with no breakfast included, if we wanted 19euro per day. No iron in the room or laundry room, we have to pay 9lev(5euro) for each clothing we want to be ironed. Sauna, steam room its free only if u go for... More

Was this review helpful? Yes 1
Petya A, Front Office Manager at Grand Hotel Sofia, responded to this review

Dear valued guest, Thank you for taking the time to share this review. We really appreciate your comments on our hotel. I am truly sorry to hear that the honeymoon experience did not meet your expectations at all times. We treat such special occasions respectively; all members of our team strive to create unforgettable memories and honeymoon couples always share... More

Athens, Greece
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel is perfectly located. The staff are very polite, proffessional and friendly. The rooms are very spacious and luxurious. Excellent breakfast. The service to the airport is very efficient and highly recommended.

Was this review helpful? Yes 2
Petya A, Front Office Manager at Grand Hotel Sofia, responded to this review

Dear valued guest, I am very pleased to read your comments and I can assure you that all my colleagues were really trilled to know that their ongoing efforts to exceed our guests’ expectations have been noticed. We are delighted that you find our staff to be “professional and friendly” because it is people’s attitude that really make the difference.... More

A TripAdvisor Member
4 of 5 stars Reviewed 3 weeks ago

I had huge very luxurious room. Walking distance to everywhere. Breakfast disappointment, close to one in mass market and it doesn't match the premises - huge hotel with poor family morning table. Enjoined the dinner in the hotel restaurant. Very recommended, so you can correct the experience from the morning meal. Had the room on the street view. Quite noisy... More

Was this review helpful? Yes 1
Petya A, Front Office Manager at Grand Hotel Sofia, responded to this review

Dear valued guest, Thank you for taking the time to share your experience with the TripAdvisor readers. We would also like to thank you for the valuable feedback you shared with us, because it all will help us in our ongoing efforts to meet guests’ expectations. We are sorry that the selection of products at breakfast did not meet your... More

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Additional Information about Grand Hotel Sofia

Address: 1, Gurko str., Sofia 1000, Bulgaria
Location: Bulgaria > Sofia Region > Sofia
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grand Hotel Sofia 5*
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Also Known As:
Sofia Grand Hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style
#2 Romantic Hotel in Sofia #2 Business Hotel in Sofia #3 Luxury Hotel in Sofia #3 Family Hotel in Sofia
Hotel Class
Official Description (provided by the hotel)
This five-star hotel's unique central location and easy access to major sights makes this an ideal choice when staying in Sofia. It offers extremely spacious rooms where to enjoy a 5-star level of luxury, style and comfort. The modern Convention Centre features 4 conference rooms, varying in size to accommodate from 10 to 150 delegates in different set-up. ... more   less 
Number of rooms
122

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