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Grand Hotel Sofia

Travelers' Choice award winner
1, Gurko str., Sofia 1000, Bulgaria
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Grand Hotel Sofia
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Grand Hotel Sofia
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440 reviews from our community

Traveler rating
    277
    129
    21
    8
    5
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34
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
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Warsaw, Poland
Top Contributor
124 reviews 124 reviews
64 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

my room was so spacious, I could ride a bike there. professional check in experience, very good place to work in the room, high sleep quality and a pleasant mountain view. Convenient breakfast and a very nice stay overall.

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Columbus, Ohio
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a fantastic stay at the Grand Hotel Sofia. Excellent service from the moment we arrived. The room was quite large, which was helpful for us as we traveled with our daughter and her pack n play. We would absolutely stay here again!

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London
Top Contributor
74 reviews 74 reviews
72 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked here for a four day break. Hotel is very centrally located, all of the sights are within easy walking distance. On arrival, I asked if they could provide a baby cot - they said that they had already noticed that there was an infant was on the booking, and a cot was already waiting in the room. Nice attention... More 

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Paris, France
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

excellent quality of rooms, very good restaurant. Also very well located. Only that they had a party on a Sunday and you could not get a sleep until very late in the night. They had a party on the first floor but you could hear it even in the 7th floor. Should have more consideration with guests, normally events room... More 

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Petya A, Front Office Manager at Grand Hotel Sofia, responded to this review

Dear valued guest, Thank you so much for taking the time to share this review. We were very happy to know that you enjoyed the Grand Hotel Sofia facilities and remained highly satisfied with the hotel as a whole. Please accept our deepest apologies for the inconvenience you have experienced on Sunday evening. The comfort of our guests has always... More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

The hotel has perfect location in the very heart of Sofia. The rooms are very spacious, large and comfortable. The beds are really large too. We had a room at an upper level facing the National Theater's Garden that is surrounded by plenty flower-pots filled with white, blue, pink and violet petunias. Just lovely! The location of the hotel is... More 

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Petya A, Front Office Manager at Grand Hotel Sofia, responded to this review

Dear valued guest, Thank you so much for sharing your comments with us and for choosing Grand Hotel Sofia. We are proud of our property and your feedback shows that we have managed to pass the experience to our guests. We look forward to welcoming you back! Kind Regards, Petya Angelova Front Office Manager More 

new york
Senior Contributor
37 reviews 37 reviews
23 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed March 15, 2015

GRAND SOFIA HOTEL is a classic. Big rooms, traditional Eastern European furniture and decor, huge polished stone bathroom, nice views and a great location in the middle of Sofia. The staff speaks fluent English and is eager to help. The breakfast buffet (with a chef to make your eggs and omelettes to order) is pretty big and by East Europe... More 

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Petya A, Front Office Manager at Grand Hotel Sofia, responded to this review

Dear Guest, Thank you for taking the time to share this review. We are delighted that you have enjoyed our amenities and, above all, that the service has met your expectations according to Eastern standards. We are looking forward to your next visit to Sofia and our hotel. Sincerely Petya Angelova Front Office Manager Grand Hotel Sofia More 

Amsterdam, The Netherlands
Top Contributor
463 reviews 463 reviews
53 hotel reviews
237 helpful votes 237 helpful votes
4 of 5 stars Reviewed March 14, 2015

I just stayed at this hotel with my husband in our way to a little town in Bulgaria and we had a great experience. The place has a very spacious room with classy decoration style that reminded me a hotel in St. Petersburg: wooden panels and furniture, green carpet, green brocade with some silver flowers in the sofas. The bathroom... More 

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Petya A, Front Office Manager at Grand Hotel Sofia, responded to this review

Dear Valued Guest, Thank you for your wonderful comments about Grand Hotel Sofia and on our “fast, effective and friendly” staff. It is very pleasing to read that you find our hotel recommendable and we have managed to turn your stay into a memorable one. I can’t wait to share your words of praise with my colleagues in the Health... More 

Brussels
Senior Contributor
43 reviews 43 reviews
39 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed March 10, 2015

I stayed at the Grand Hotel Sofia for one night on business. My room was huge and comfortable, with a coffee maker, which I find important. The room was very spacious, quiet, clean, and in good state of repair. Service was flawless and professional, although with the typical quirks one sometimes finds in Eastern Europe. The price was right, location... More 

Was this review helpful? Yes
Petya A, Front Office Manager at Grand Hotel Sofia, responded to this review

Dear Valued Guest, Thank you so much for sharing your comments with us and for choosing Grand Hotel Sofia. We are proud of our property and your feedback shows that we have managed to pass the experience to our guests. We are delighted that you find our service to be “flawless and professional” because it is people’s attitude that really... More 

UK
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 8, 2015

I've visited Sofia in Bulgaria about 4 times now and have stayed at the Grand Hotel Sofia twice. I have each time travelled on business and my first two visits, I stayed at the Sofia Hotel Balkan (formally Sheraton) due to where my meetings were taking place. But then, on recommendation, I started to stay at the Grand Hotel Sofia.... More 

Was this review helpful? Yes 1
Petya A, Front Office Manager at Grand Hotel Sofia, responded to this review

Dear Julia, I can’t begin to tell you how happy it made me to read about your experience at our hotel. The team here strives to make each guest experience as close to perfect as humanly possible. When we accomplish that goal we’ve done our job. I am so honored that you choose Grand Hotel Sofia while you were in... More 

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