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Grand Hotel Sofia

Travelers' Choice award winner
1, Gurko str., Sofia 1000, Bulgaria
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Grand Hotel Sofia
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471 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
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Arad, Romania
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

The rooms are really large, the bathrooms as well. The hotel is situated in the heart of Sofia (which is not that big) and you can reach all the major atractions in an instant. The staff is friendly and serviceminded. The breakfast is ok. Two things as cons: slow and unpredictable elevators and from my room (above the entrance) I... More 

Was this review helpful? Yes 2
Australia
Level Contributor
105 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed 1 week ago

We really enjoyed our stay in this hotel. The room was seriously large, with a foyer area as well as a separate bathroom area. All the plumbing and lights were working which we found to be rare in the balkans. The location of he hotel was very good, being close to the interesting older parts of the city , not... More 

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Oslo, Norway
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have stayed here since opening in 2005. Huge rooms, soft carpets in all corridors, extremely serviceminded staff though breakfast is 4* still expencive Great location. Behind you find Grand Cafe serving both outside and inside. Relaxing place to chat or read a book in the warm wind Can recommend both this and Central Park Hotel

Was this review helpful? Yes 1
Petya A, Front Office Manager at Grand Hotel Sofia, responded to this review

Dear valued guest, Thank you so much for this wonderful review and for the kind recognition. Your loyalty through the years to two of our hotels in the chain is truly appreciated. Thank you for praising our service team - we believe that it is the human factor which makes the overall image of our product and we are proud... More 

Lafayette, California, United States
Level Contributor
162 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Don't know if it's true or not, but our tour guide told us that this building was built during the soviet era and was originally purposed to be a library. That would explain why our room was as big as the fiction collection at most college libraries. And it was excellently appointed, with brocaded couches, fast free WIFI, and a... More 

Was this review helpful? Yes 2
Petya A, Front Office Manager at Grand Hotel Sofia, responded to this review

Dear valued guest, Thank you so much for taking the time to share this review. We were very happy to know that you enjoyed the Grand Hotel Sofia facilities and remained highly satisfied with the hotel as a whole. It is true that the building was originally a library, but only up to the 3rd floor of our hotel. In... More 

Hamburg, Germany
Level Contributor
56 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is one of the most comfort ones I’ve ever visited. It was my first time here. I was totally happy with my room in the 9th floor. An amazing big balcony gave me a great view over the roofs of Sofia including the rainbow. I had a big comfortable bathroom equipped with everything I needed including bath foam... More 

Was this review helpful? Yes 1
Petya A, Front Office Manager at Grand Hotel Sofia, responded to this review

Dear Anne, I can’t begin to tell you how happy it made me to read about your experience at our hotel. The team here strives to make each guest experience as close to perfect as humanly possible. When we accomplish that goal we’ve done our job. Thank you for paying attention to the details, I truly believe the small touches... More 

england
Level Contributor
70 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here several times in the last few years and it's nice to see that it's still delivering. The rooms must be the biggest and best in the city for sure, even the smallest has full marble bathrooms with separate bath and shower. The bedroom area is large with king bed and also sofa and chair etc. This is right... More 

Was this review helpful? Yes
Petya A, Front Office Manager at Grand Hotel Sofia, responded to this review

Dear valued guest, Thank you for choosing Grand Hotel Sofia for each and every one of your stays in Sofia We're flattered and thrilled that you enjoyed our amenities and, above all, that the service exceeded your expectations. The small size of the fitness area we try to compensate with all the other facilities in the SPA center including Jacuzzi,... More 

Israel
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed 4 nights. The "basic" room is 50 sq.m !!!!!! watch out-you may stay in a parallel hotel in a very tiny room for same price. This is a real 5 star luxury hotel. Breakfast worth the extra payment. Location is perfect. Service is perfect and stuff very friendly and helpfull.

Was this review helpful? Yes
Petya A, Front Office Manager at Grand Hotel Sofia, responded to this review

Dear Valued Guest, Thank you so much for sharing your experience with the Tripadvisor readers. Your description of Grand Hotel Sofia is the feedback that any hotelier can only dream about. We are delighted that you find our staff to be “helpful and friendly” because it is people’s attitude that really make the difference. We are looking forward to welcome... More 

Sao Paulo, SP
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The o hotel has a good European stile, very comfortable the rooms are very big with nice view thru the park. Very silent and in the summer you can see the sunrise of week-up! Nice shower and bath. Very good breakfast, with famous Bulgarian yogurt!

Was this review helpful? Yes
Petya A, Front Office Manager at Grand Hotel Sofia, responded to this review

Dear Victor, Thank you for your wonderful comments about Grand Hotel Sofia. It is very pleasing to read your words of praise and we thank you heartily for taking the time to share your feedback with everyone. We are glad that you enjoyed our breakfast and especially that you tried one of our most traditional products- the bulgarian yogurt. Naturally,... More 

Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 25, 2015

I was there in a business trip. Huge and clean rooms, fast wifi and professional and nice stuff. A bit old-fashioned (too much wood everywhere), but with good quality. The breakfast was OK (a bit expensive compare to the variety of food). Quality/Price: 9

Was this review helpful? Yes
Petya A, Front Office Manager at Grand Hotel Sofia, responded to this review

Dear Alberto, Thank you so much for sharing your comments with us and for choosing Grand Hotel Sofia. We are proud of our property and your feedback shows that we have managed to pass the experience to our guests. We look forward to welcoming you back! Kind Regards, Petya Angelova Front Office Manager More 

London, UK
Level Contributor
91 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
3 of 5 stars Reviewed May 25, 2015

Our package included return airport transfer. There was no problem upon arrival and we arrived at the hotel within about 15 minutes after meeting the driver. Lobby appearance was dated, but clean. Check in was a little slow, very friendly though. Corridor and lift area on our floor was kept in dark green. In my opinion a little too much... More 

Was this review helpful? Yes
Petya A, Front Office Manager at Grand Hotel Sofia, responded to this review

Dear valued guest, Thank you so much for taking the time to share this review. We were very happy to know that you enjoyed the Grand Hotel Sofia facilities and remained highly satisfied with the hotel as a whole. Please accept our deepest apologies for the inconvenience you have experienced on the way to the airport. The comfort of our... More 

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