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Grand Hotel Sofia

5.0 of 5 1, Gurko str., Sofia 1000, Bulgaria
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Grand Hotel Sofia
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Grand Hotel Sofia
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414 reviews from our community

Traveler rating
    261
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    20
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    5
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
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Brussels
1 review
5 of 5 stars Reviewed 3 days ago NEW

We celebrated our wedding there. One of the best hotels I have stayed. Everything was perfect, well organised and we and our guests have nice memories. The location is perfect as the hotel is close to everything in the city centre.

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italy/belgium
Top Contributor
106 reviews 106 reviews
93 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I stayed for one night at the Grand Hotel Sofia during a business trip. The hotel is centrally located, so it us close to many attractions, shopping areas and restaurants, but it is on a quiet road. The hall is very big and pleasant and it has huge corridors at the floors. I was kindly updated to a beautiful corner... More 

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Petya A, Front Office Manager at Grand Hotel Sofia, responded to this review

Dear Claudia, Thank you sincerely for taking the time to write a review on TripAdvisor and for commending our service team in this regard. We are honored that you have given a high remark on the room comfort and hotel amenities. We appreciate the time you have allocated to address the inconveniences you have experiencing during your stay, because it... More 

Brussels, Belgium
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

If you are on a business trip to sofia, this hotel can be called at least convenient. Clean, large room, nice breakfast, etc..what you expect of a hotel of this standard. But the devil is in the details. I had to ask the breakfast girl twice for a coffee (while there were only 3 guests in the breakfast room, so... More 

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Petya A, Front Office Manager at Grand Hotel Sofia, responded to this review

Dear Helen, Thank you so much for taking the time to share this review and for the overall rating of Grand Hotel Sofia as a good hotel. I apologize that my colleagues did not manage to turn your regular stay into an outstanding and memorable one as this is our main purpose. Having in mind your positive comments, I believe... More 

Los Angeles, California
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We celebrated our small wedding at this great place. We visited from USA. I must say I was very impressed with the beautiful place, the food was amazing and the best part was the service. Highly recommend it

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Petya A, Front Office Manager at Grand Hotel Sofia, responded to this review

Dear Valued Guest, Thank you for taking the time to share this review. We are delighted that you have enjoyed our amenities and, above all, that the service has exceeded your expectations. We are looking forward to your next visit to Sofia and our hotel. Sincerely Petya Angelova Front Office Manager Grand Hotel Sofia More 

Senior Contributor
25 reviews 25 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

When I first travelled to the Balkans I have to admit I was a little shocked. This was not because I hadn't seen poverty and filth and dilapidation before (I have, after all, travelled in Asia, Africa and Latin America where neglect and filth are all too common) - but because I hadn't quite expected it in supposedly modern Europe.... More 

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Thessaloniki, Greece
Contributor
19 reviews 19 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The location of the hotel is the best because it is situated in a very quiet street right next to the city centre. The rooms are very very clean and big and they provide many amenities. The breakfast also was great with many choices. One night we ate at the hotel's restaurant where we found the prices to be very... More 

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Petya A, Front Office Manager at Grand Hotel Sofia, responded to this review

Dear valued guest, Thank you so much for sharing your comments with us and for choosing Grand Hotel Sofia. We are proud of our property and your feedback shows that we have managed to pass the experience to our guests. I am sorry to leard about the misunderstanding in our Health Center. Do not hesitate to contact me directly up... More 

Somerset
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This hotel is very impressive, you're not far from the centre of Sofia to be able to explore the city by foot. All of the staff here are exceptional, the rooms are well presented and again there is nothing more that you could want. The bar area is very nice and again you will be served at the table with... More 

Was this review helpful? Yes 1
Petya A, Front Office Manager at Grand Hotel Sofia, responded to this review

Dear valued guest, Thank you so much for sharing your experience with the Tripadvisor readers. Your description of Grand Hotel Sofia is the feedback that any hotelier can only dream about. Welcoming guests is more of an art than just a business for us, thus paying attention to the details is of great importance. We are delighted that our efforts... More 

Douglas, United Kingdom
Top Contributor
54 reviews 54 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed December 24, 2014 via mobile

well the hotel was. Checked in, greeted as a friend, I've stayed before. Lunch in my room, partly unpacked. Then meetings. Room was large, well furnished and equipped, good wifi. Bathroom big and green! Unfortunately after going to 3 meetings I ended up in hospital. Hotel were great. Arranged to pack my things and deliver my bags to a friend... More 

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Petya A, Front Office Manager at Grand Hotel Sofia, responded to this review

Dear John W, Thank you for the kind recognition.I am very pleased to learn you have enjoyed your stay at Grand Hotel Sofia and that our level of service surpassed your expectations. I am sorry that you had to go to a hospital. I hope it was nothing serious and you feel much better now. Naturally, we would love to... More 

Haderah, Heifa, Israel
1 review
5 of 5 stars Reviewed December 22, 2014

Just back home few hours ago, and i feel that i must recognize the hotel and the hotel team – OUTSTANDINGS staff and rooms, quiet area, great breakfast , nice GYM and SPA, located in the best area of the city where you can go easily every area, you get what you expect for the price, and this is not... More 

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Petya A, Front Office Manager at Grand Hotel Sofia, responded to this review

Dear Roni, WOW! Thank you heartily for taking the time to share this wonderful review. It was a real pleasure reading it. Our service team is grateful for the kind recognition. Thank you for your overall rating of Grand Hotel Sofia as an excellent hotel. It would be a great honor and pleasure to welcome you again next time you... More 

Mosta, Malta
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 20, 2014

Being used to visit hotels where the rooms are hardly big enough to make two steps, I was really amazed at the size of the rooms at this hotel. It is like living in an apartment. The staff is very friendly and very helpful though I was disappointed that the only way to iron a shirt was to send it... More 

Was this review helpful? Yes
Petya A, Front Office Manager at Grand Hotel Sofia, responded to this review

Dear Valued Guest, Thank you so much for sharing your comments with us and for choosing Grand Hotel Sofia. We are proud of our property and your feedback shows that we have managed to pass the experience to our guests. We are delighted that you find our staff to be “helpful and friendly” because it is people’s attitude that really... More 

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Additional Information about Grand Hotel Sofia

Address: 1, Gurko str., Sofia 1000, Bulgaria
Location: Bulgaria > Sofia Region > Sofia
Price Range (Based on Average Rates): $
Hotel Class:5 star — Grand Hotel Sofia 5*
Number of rooms: 122
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Also Known As:
Sofia Grand Hotel
Hotel Style:
#1 Business Hotel in Sofia
#1 Romantic Hotel in Sofia
#2 Luxury Hotel in Sofia
#7 Family Hotel in Sofia

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