Good, clean hotel, reasonable sized room, adequate air conditioning and decent bathroom. Reception staff friendly and helpful with a command of several languages. Breakfast and breakfast staff not so good. The usual Bulgarian 'fake orange juice' (why oh why do hotels in Bulgaria persist with this horrible concoction when they have such a plentiful supply of fresh produce?). Poor quality... more

Sveta was booked for me by company so had no choice. First impressions reasonable as it's on the only pedestrianised street in Sofia, but let down by the staff standing smoking on the steps to reception. I had a room at the back overlooking a courtyard with washing hanging out and babies crying in nearby residences. It was 30 degrees... more

We were met at the airport with no fuss, despite it being 11.30pm and the flight an hour and a half late. The hotel is clean and spacious and on a quiet pedestrianised street. We only had 2 nights there, but were very happy with it. We had missed supper, but the night staff made a real effort and managed... more

Stayed at the Sveta Sofia Hotel for 4 days. Its location is very good, being only 5 minutes walk to the main square with the statue of Sofia, the Presidency etc. It therefore made exploring the wider Sofia area very easy. As for the Hotel itself, whilst it was far from luxurious it was however clean and tidy. The breakfast... more

We reserved just a triple room online, but we got a luxury suite instead, with 2 twin beds and an extra bed in the living room area. A spacious 4-star room, with opening windows and a marble bathroom. The hotel enjoys a very premium location in the city, with the heart of it all and the Presidency being just a... more

Me and my wife booked this hotel for 4 nights, trying to get a decent accomodation for our participation in Leaseurope's seminar which was held in Sheraton balkan Hotel. The first thing we noticed was the bad positioning of the hotel, even if it is in middle Sofia. The hotel does not have ANY car access for the front door... more

Customer service is obviously not a trait of the staff here, they are rude and unhelpful to the extent that it seems deliberate and even a simple request such as asking for coffee takes for ever. The food is cold and appalling even by Bulgarian standards. Be warned wireless connection can only be received in reception. The only half decent... more

We have just returned from a 2 night stay in the Sveta Sofia and were pleasantly surprised. The hotel is in an excellent location on a pedestrianised shopping street (hence no traffic noise) and only 10 mins walk to the top of Vitosha Street. We were able to walk everywhere to cover all the main sights - several times! Our... more

We booked a package at this hotel incl. airport transfers and everything worked fine. We got our room after early arrival at 11.15 am already - a 4th floor standard room, very clean very quiet, bright colors, new furniture. Good value for what you pay. If you need a bathtub you should rather opt for a "luxury room", however (+20... more