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All 122 Sofia hotels

Crystal Palace Boutique Hotel

4.0 of 5 Hotel   |   14 Skipka Street, Sofia 1504, Bulgaria
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Crystal Palace Boutique Hotel
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85%
Ranked #21 of 122 hotels in Sofia
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
Aussie_travellers_9 Aussies in UK
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  • Reviews (105)
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105 people have reviewed this hotel

Traveler rating
    38
    52
    10
    3
    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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English first
Aussies in UK
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I have stayed here on business a couple of times and it is definitely the best spot in central Sofia if you like a smaller hotel. Decent gym downstairs, reasonable breakfast. Rooms are excellent - I had a suite with a veranda on the top floor. Staff are always helpful and spoke pretty good English. We didn't eat in the... More

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North Carolina Coast, North Carolina
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Well located hotel close to the University with shopping and restaurants all around . The room was clean and the bathroom was excellent. I booked my room at the last minute, like one hour before arrival and the rate was great. I will definitely stay here again!

Was this review helpful? Yes 2
New York City, New York
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

Came to this hotel "by chance" as Sense hotel for some unknown reasons cancelled my non-refundable booking without notice. And this hotel had rooms right away (most of Sofia was full that day), got pretty decent TA reviews and was in the vicinity. No problem with the check-in, and even got an upgrade to a junior suite ! Very spacious... More

Was this review helpful? Yes 1
grand rapids, minnesota
Top Contributor
71 reviews 71 reviews
60 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed July 23, 2014

Spent two nights at this hotel and thoroughly enjoyed it. The location is great. Within walking distance of all downtown Sofia attractions. The Alexander Nevsky Cathedral is just a block or two away from the hotel. The room was large and clean and comfortable. Wifi was good and cable tv was good and offered a wide variety of programs in... More

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FPI-Hotels, Front Office Manager at Crystal Palace Boutique Hotel, responded to this review

Dear guests, We would like to thank you for the excellent rating. We appreciate your positive comments and the good words for the hotel and the staff as well. We are glad to hear that all your expectations came true and that you’ve enjoyed your stay at the hotel. It seems that you are deeply impressed by Boutique Hotel Crystal... More

Warsaw, Poland
Top Contributor
131 reviews 131 reviews
45 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed July 17, 2014

This was my first time in Sofia and I didn’t know then what to expect from its hotels, but the hotel was a nice surprise. Hotel located in the center of Sofia, in walking distance to downtown and St. Alexander Nevski cathedral, in quieter neighborhood, close to the park. Classic hotel interior, nice lobby, nice dining area, variety of food... More

Was this review helpful? Yes 1
FPI-Hotels, Front Office Manager at Crystal Palace Boutique Hotel, responded to this review

Dear Sir, We would like to thank you for your positive feedback. We appreciate your comments for the hotel and staff as well. This helps us to improve our service. We are trying to satisfy even the most unusual request because we believe that every guest is important for us no matter how long he is staying at Boutique Hotel... More

Bangalore, India
Contributor
13 reviews 13 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed June 7, 2014

I stayed with my wife here for 3 nights in May/June 2014. The hotel is situated in a good locality with many other business establishments, restaurants & is close to Sofia University. The rooms are not too big but the bathroom is quite nice, neat & well equipped. The furniture in the room has an oldish look. The TV has... More

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FPI-Hotels, Front Office Manager at Crystal Palace Boutique Hotel, responded to this review

Dear Sir, Thank you for your feedback. We appreciate that you’ve shared your impressions and opinion about the hotel. This will help us to improve our service. Regarding the television channels which we provide in the rooms we could assure you that in all hotels in city center they are limited. This is because of the special contracts with the... More

Hamburg, Germany
Senior Contributor
36 reviews 36 reviews
21 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 2, 2014

The hotel is located in the center of Sofia. Only a few walking minutes and you reach e.g. the University. The room was clean and after switching the air condition on, the climate was perfect. On 5th floor you have a big balcony. The breakfast was very delicious and although there haven't been many guests, therer was a little bit... More

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FPI-Hotels, Front Office Manager at Crystal Palace Boutique Hotel, responded to this review

Dear Madam, We would like to thank you for the positive feedback and excellent rating for Boutique Hotel Crystal Palace. We appreciate your comments for the hotel and staff as well. Thank you for being our guest. We hope that you will choose Boutique Hotel Crystal palace for your next stay! We wish you all the best! From The Management More

Contributor
16 reviews 16 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 29, 2014

Location is good, staff was helpful, rooms were nice, clean and comfortable, breakfast was tasty with reasonable variety. Everything's fine except for some occasional disconnection of WiFi and TV. Bottom line: Good option for its price.

Was this review helpful? Yes
FPI-Hotels, Front Office Manager at Crystal Palace Boutique Hotel, responded to this review

Dear Sir, We would like to thank you for the positive feedback! We appreciate your kindly words for the hotel and staff as well. We apologize for the caused inconvenience regarding the disconnection of internet connection and television for a short period of time. We provide these services using local cable supplier. Unfortunately, mother nature surprised us with unusual rains... More

Orem, Utah
Top Contributor
69 reviews 69 reviews
46 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed May 20, 2014 via mobile

The staff is wonderful, always helpful never overbearing. The breakfast is one of the best. The room was as lovely as you would want. Great location, great people, great comfort. We'll stay here again.

Was this review helpful? Yes
FPI-Hotels, Front Office Manager at Crystal Palace Boutique Hotel, responded to this review

Dear Sirs, We would like to thank you for the good words for Boutique Hotel Crystal Palace and the staff as well. We really appreciate your positive feedback and excellent rating. We hope to welcome you again at Boutique Hotel Crystal Palace for your next visit to Sofia. We wish you all the best! From the Management More

Derry N Ireland
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 13, 2014

Hotel will not supply iron but you have to send clothes for pressing at a price. Also asked for glass of water 5 mins after breakfast finished and sent to bar to buy one even though jug of water had just been taken. The simple things that lets it down as a 4 star. Although in general staff very friendly.... More

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FPI-Hotels, General Manager at Crystal Palace Boutique Hotel, responded to this review

Dear Sir, We would like to thank you for your comments. We really appreciate your opinion for the service and the staff. It is very important for us that you share your overall impressions for the hotel because this helps us improve our service. We would like to inform you that we provide laundry service including ironing and dry cleaning... More

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Additional Information about Crystal Palace Boutique Hotel

Address: 14 Skipka Street, Sofia 1504, Bulgaria
Location: Bulgaria > Sofia Region > Sofia
Price Range (Based on Average Rates): $
Hotel Class:4 star — Crystal Palace Boutique Hotel 4*
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Also Known As:
Crystal Palace Boutique Sofia

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style
#6 Spa Hotel in Sofia #14 Romantic Hotel in Sofia #17 Luxury Hotel in Sofia #18 Business Hotel in Sofia
Hotel Class
Number of rooms
63

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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