We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crystal Palace Boutique Hotel

#15 of 125 Hotels in Sofia
Certificate of Excellence
14 Skipka Street, Sofia 1504, Bulgaria
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Crystal Palace Boutique Hotel
View Map
Add Photo Write a Review

140 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    57
    64
    13
    4
    2
See reviews for
9
19
21
68
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (140)
  • Mar-May only
    (37)
  • Jun-Aug only
    (42)
  • Sep-Nov only
    (35)
  • Dec-Feb only
    (26)
All months
San Francisco, California
Level Contributor
5 reviews
5 of 5 stars Reviewed 1 week ago

Stayed here last summer and actually put my entire visiting family up in this hotel. Had looked around Sofia at other hotels for my family to stay at but decided this was the one and we and they were not disappointed. Excellent location. Walking distance to a number of the popular attractions such as Alexander Nevsy and the National Theatre.... More 

Was this review helpful? Yes
FPI-Hotels, General Manager at Crystal Palace Boutique Hotel, responded to this review

Dear guest, First of all we would like to thank you for choosing Crystal Palace Boutique Hotel! Thank you so much for your positive review and compliments about the atmosphere of the hotel. We are very happy that you and your family enjoyed all the aspects of your stay including the facilities and the location. Especially your kind words about... More 

Stafford, Texas
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Not many people travel to Bulgaria, and that is unfortunate. If, however, you do visit Sofia, this is the ideal hotel. I was on a tour, and arrived two days before it began, the tour group was there two nights, and at the conclusion of the tour, after traveling around the country, I remained for an additional two nights. All... More 

Was this review helpful? Yes 1
FPI-Hotels, General Manager at Crystal Palace Boutique Hotel, responded to this review

Dear guest, Thank you so much for your detailed and superb feedback. We are delighted to read your words of praise regarding our restaurant and wellness center. The fact that you were impressed by the service is our greatest reward. The team of Crystal Palace is extremely happy that you enjoyed every aspect of your stay! Best regards! From Crystal... More 

Stoke-on-Trent
Level Contributor
84 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed June 28, 2015

Our bedroom was beautiful and large enough for a desk and three arm chairs, with a modern TV and well-equipped bathroom. The foyer and exterior are elegant and the building overlooks a beautiful public garden. Internet in the bedroom was a little slow The buffet breakfast was good but there was not as much choice as in other similar hotels.... More 

Was this review helpful? Yes
FPI-Hotels, General Manager at Crystal Palace Boutique Hotel, responded to this review

Dear guest, Thank you for choosing Crystal Palace Boutique Hotel and sharing your review.We are quite happy to learn that you find our hotel “elegant” and our service “excellent”. We will take your recommendations regarding the breakfast and the wireless connection into consideration. That helps us to improve our service. It will be our pleasure to welcome you back at... More 

Redlands, California
Level Contributor
109 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed June 6, 2015

Situated in the heart of downtown Sofia, this hotel offers large rooms and bathrooms. It is a little noisy, both from street noise and from other rooms (either guests talking loudly or playing their TVs loudly). Breakfast offers a good selection of items. Room comes with mini-bar and safe, and plenty of space to hang clothes.

Was this review helpful? Yes 1
FPI-Hotels, General Manager at Crystal Palace Boutique Hotel, responded to this review

Dear Sir, Thank you for sharing your positive comments about our location and the hotel facilities. We are deeply sorry for the inconvenience you have experienced with the noise. We hope we will have the pleasure to welcome you back when you are in Sofia again. Best wishes! From Crystal Palace team More 

Lakeville, Minnesota
Level Contributor
30 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed May 30, 2015

We choose this hotel because it's in walking distance to the main attractions. The hotel itself is very good with large, comfortable rooms. Friendly and helpful staff. Breakfast was good as well although lacking a bit variety. Somehow I thought that remains of some ancient ruins were inside the hotel. I read it in a review/description of the hotel somewhere.... More 

Was this review helpful? Yes
FPI-Hotels, General Manager at Crystal Palace Boutique Hotel, responded to this review

Dear sir, We are happy to hear your comments about Crystal Palace Boutique Hotel. Thank you for sharing your review highlighting the good location of the hotel and the friendliness of our staff. We appreciate also your recommendation for serving the breakfast. Please accept our sincere apologies for the inconvenience caused by the noise of the restaurant. It is very... More 

Spokane
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 23, 2015

Wonderful hotel including the stair wells. Big rooms and nice decor. Wood paneling throughout the hotel makes it feel like a club. Great bathrooms. You have to have the biscuit cake. A fantastic dessert. Next to parks and walking distance to fine dinning this is the hotel to go to.

Was this review helpful? Yes 1
FPI-Hotels, General Manager at Crystal Palace Boutique Hotel, responded to this review

Dear guest, Thank you for choosing Crystal Palace Boutique Hotel and for sharing your feedback. We are pleased to know that you liked our rooms and the décor as a whole. The Crystal Palace team will be delighted to welcome you again! Best regards! From Crystal Palace team More 

Kerava, Finland
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 18, 2015

I spent four nights at Crystal Palace and all in all I was very satisfied. The room was large (got a king size bed) for one person and had all I needed. I liked that there was a tub and a robe :) The wifi was really fast and steady which was a plus when I had to work via... More 

Was this review helpful? Yes
FPI-Hotels, General Manager at Crystal Palace Boutique Hotel, responded to this review

Dear Sir, Thank you for your excellent review. We are very delighted that you shared your overall impressions for the hotel because this helps us to keep up the level of our service. Thank you for your wonderful words for the hotel and the staff. It will be our pleasure to welcome you back on your next trip to Sofia!... More 

Tel Aviv, Israel
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed May 18, 2015

I stayed at the Crystal Palace more then once in the past 18 months and its always been a pleasure. A very friendly staff, comfortable rooms and located a walking distance from the city centre. I highly recommend it for both business and pleasure trips.

Was this review helpful? Yes
FPI-Hotels, General Manager at Crystal Palace Boutique Hotel, responded to this review

Dear Sir, We would like to thank you for being our regular guest and for your excellent rating. Your loyalty to our hotel is highly appreciated! We are glad that you like our service and will be happy to see you soon in Crystal Palace Boutique Hotel again! Best regards! From Crystal Palace team More 

Gibraltar
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 8, 2015

Stayed for a month, found the staff very friendly and after your faces becomes familiar, you feel you can walk around like at home, has a very nice spa at great value, and one of the best hotel gyms I have ever used!

Was this review helpful? Yes 1
FPI-Hotels, General Manager at Crystal Palace Boutique Hotel, responded to this review

Dear Sir, Thank you for sharing your positive feedback. We are delighted that you have enjoyed your stay with us. We will be happy to welcome you again and make you “feel like home”! Best wishes! More 

Milan, Italy
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed March 13, 2015

I spent only 2 night in this hotel but enough to say that the rooms are nice and incredibly clean. The bed is comfortable and the bathroom is new and big. Unlucky the choice of TV channels is limited to sport and news (no other channels at all!!). The other areas of the hotel are nice and tidy. The staff... More 

Was this review helpful? Yes 2
FPI-Hotels, Front Office Manager at Crystal Palace Boutique Hotel, responded to this review

Dear guest, First of all we would like to thank you for being our guest. We are happy to hear that you’ve enjoyed your stay at the hotel. Thank you for sharing your comments with us. This will help us improve our service. We are glad that you find our staff kind and helpful. We appreciate all your words in... More 

Questions? Get answers from hotel staff and past guests. Ask a question

43 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (16)
Viewed
Room/suite (9)
Viewed
Hotel & grounds (2)
Viewed
Bathroom (2)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All management photos (27)
Viewed
Hotel & grounds (7)
Viewed
Pool/beach area (3)
Viewed
Family/play areas (1)
Viewed
Business center/function rooms (2)
Viewed
Room/suite (5)
Viewed
Dining (8)
Viewed
Bathroom (1)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Sofia hotels
0.7 mi away
Grand Hotel Sofia
Grand Hotel Sofia
#4 of 125 in Sofia
4.5 of 5 stars 496 reviews
0.3 mi away
Radisson Blu Grand Hotel, Sofia
0.5 mi away
Arena di Serdica Residence Hotel
Show Prices
Show Prices
Show Prices
2.8 mi away
Suite Hotel Sofia
Suite Hotel Sofia
#2 of 125 in Sofia
4.5 of 5 stars 126 reviews
1.2 mi away
Hilton Sofia
Hilton Sofia
#3 of 125 in Sofia
4.5 of 5 stars 787 reviews
0.7 mi away
Les Fleurs Boutique Hotel
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay