We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crystal Palace Boutique Hotel

#15 of 125 Hotels in Sofia
Certificate of Excellence
14 Skipka Street, Sofia 1504, Bulgaria
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Crystal Palace Boutique Hotel
View Map
Add Photo Write a Review

163 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Skopje, Karpos, Macedonia
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

We were in crystal palace for new year and we have perfecr experience. Everything was perfect also the breakfast was very good and delicious. The hotel is 5min by walk from sofia city center and the parking was free and safe.

Helpful?
Thank SlavjanI
Nova Scotia
Level Contributor
26 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was searching for an alternative in the vicinity the Radisson Blu where I normally stay, and I feel lucky to have found this place. A true European 4 star hotel in a fantastic area of central Sofia. Staff are efficient and courteous, the transportation service is professional and punctual, and the hotel amenities are first rate. The fitness room/spa... More 

Helpful?
Thank ubbo
Varna, Bulgaria
Level Contributor
102 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed December 16, 2015

Very nice hotel with excellent location, it is in a walking distance from all Sofia attractions. The breakfast offers a large choice of quality dishes. I really enjoyed the quality of the bed and the large bathroom.

Helpful?
Thank Lubomir1971
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed December 8, 2015

I was last week in Crystal Palace Hotel and I was very satisfied with their services! The hotel is small, clean, warm and friendly! Its just close to a park and it. Staff is polite and even if you come across with any issue they are handling it in a very professional and amicable way.

Helpful?
Thank Mariglen N
Elmira, NY
Level Contributor
277 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed December 1, 2015

A pleasant one night stay in a friendly smaller hotel. The staff was attentive but sometimes their English skills were a bit lacking (I only speak English so shouldn't really complain). The bar area, right off the lobby, was classy. We had a good night's sleep and a good Continental breakfast.

Helpful?
1 Thank RayMargeson
Kongsberg, Norway
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed November 14, 2015

I came to Sofia for a couple of days on business. 3 nights in the hotel. The staff was friendly, the room was very comfortable (luckily, the customer put me in the suite!, yeah!). The only thing that needs fixing and fast - the wifi. There are not enough IP addresses to allocate to all guests and the wifi comes... More 

Helpful?
1 Thank TP97
FPI-Hotels, Front Office Manager at Crystal Palace Boutique Hotel, responded to this review

Dear guest, Thank you for taking time to give us a feedback about your stay. I am pleased to hear that you enjoyed your time with us. Please do know that we are taking seriously your comment about the wi fi connection, so we already took measures for improvement. We hope you will choose to visit CP again when you... More 

Brighton
Level Contributor
54 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed November 2, 2015 via mobile

This hotel is right behind the University building which is so impressive it is worth a visit by itself. The hotel is opposite the park and is very close to various tourist attractions. Old-fashioned but certainly up to current 4* star standards. Breakfast was okay but dinner was not the best in the city and seemed to arrive at the... More 

Helpful?
1 Thank thetravelleraaa
FPI-Hotels, Front Office Manager at Crystal Palace Boutique Hotel, responded to this review

Dear guest, Thank you for providing your feedback on Trip Advisor. We are very glad to read that you truly enjoyed our wellness center. Thank you also for sharing your comments about our central location. We are surprised that you didn’t like the dinner in our restaurant. After discussing the case with the Food&Bevarage Manager, I can assure you that... More 

London, United Kingdom
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed October 27, 2015

This hotel is not what we'd call a 'Boutique Hotel' in the UK, but it's really well run, good sized rooms and all the staff are lovely. I have stayed in 'trendier' places in Sofia, but I always return to the Crystal Palace at it is so comfortable. The food is really excellent, especially the fish dishes and the hotel... More 

Helpful?
1 Thank Scarlet51
FPI-Hotels, Front Office Manager at Crystal Palace Boutique Hotel, responded to this review

Dear guest, Thank you for choosing us and also thank you for posting this kind comment. We highly appreciate your loyalty to Crystal Palace and we would be happy to welcome you back soon. Best regards from Sofia! More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed October 21, 2015

I was in sofia for dental treatment and the hotel was recommended by the clinic ..what a lovely place, the room was lovely and comfortable, the food was always good. ..Great location with the lovely park opposite but best of all the staff were fantastic. From the houskeeper to the lovely barstaff in the lobbly to the reception staff and... More 

Helpful?
2 Thank Beverly G
FPI-Hotels, Front Office Manager at Crystal Palace Boutique Hotel, responded to this review

Dear guest, Thank you so much for your amazing comment! Our goal is to deliver the very best service and overall experience to our guests in every segment of the hotel and we are extremely happy that you have noticed and enjoyed our efforts. It will be our pleasure to welcome you next year when you are in Sofia and... More 

whitefish
Level Contributor
149 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
4 of 5 stars Reviewed October 20, 2015

Very nice hotel opposite a nice park (ice cream stand close, cafe/bar just beyond) and within easy walking distance to most of the major tourist attractions in Sofia. Our room was adequate in size, very clean and included a great bathroom. Staff are on task and easily answer questions. Adjoining the reception area is a beautiful bar and on the... More 

Helpful?
1 Thank sagecrest
FPI-Hotels, Front Office Manager at Crystal Palace Boutique Hotel, responded to this review

Dear guest, Thank you for your excellent comments about our hotel and staff and for sharing your experience on Trip Advisor. I am glad to know you enjoyed your stay with us during your visit to Sofia. The entire team of Crystal Palace is looking forward to welcoming you back in a near future. Best regards, More 

Questions? Get answers from hotel staff and past guests. Ask a question

56 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (29)
Viewed
Dining (2)
Viewed
Bathroom (3)
Viewed
Room/Suite (10)
Viewed
Hotel & Grounds (4)
Viewed
Other (10)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (27)
Viewed
Hotel & Grounds (7)
Viewed
Pool/Beach Area (3)
Viewed
Family/Play Areas (1)
Viewed
Business Center/Function Rooms (2)
Viewed
Room/Suite (5)
Viewed
Dining (8)
Viewed
Bathroom (1)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Sofia hotels
0.3 mi away
Radisson Blu Grand Hotel, Sofia
0.7 mi away
Grand Hotel Sofia
Grand Hotel Sofia
#2 of 125 in Sofia
4.5 of 5 stars 548 reviews
1.0 mi away
BEST WESTERN PREMIER Thracia Hotel
Show Prices
Show Prices
Show Prices
0.3 mi away
Sense Hotel Sofia
Sense Hotel Sofia
#5 of 125 in Sofia
4.5 of 5 stars 302 reviews
1.2 mi away
Hilton Sofia
Hilton Sofia
#4 of 125 in Sofia
4.5 of 5 stars 896 reviews
2.8 mi away
Suite Hotel Sofia
Suite Hotel Sofia
#3 of 125 in Sofia
4.5 of 5 stars 150 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay
#