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All 121 Sofia hotels

Downtown Hotel

4.0 of 5 Hotel   |   27 Vassil Levski Blvd, Sofia 1040, Bulgaria
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Downtown Hotel
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86%
Ranked #27 of 121 hotels in Sofia
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed June 19, 2014
samwil212 Leura, Australia
  • Overview
  • Reviews (77)
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  • Room tips (9)
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77 people have reviewed this hotel

Traveler rating
    24
    42
    7
    3
    1
See reviews for
4
9
8
43
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
London, United Kingdom
Top Contributor
134 reviews 134 reviews
91 hotel reviews
94 helpful votes 94 helpful votes
2 of 5 stars Reviewed 1 week ago

I'm not in the habit of running my fingers along shelves, ledges and picture frames, like a mother-in-law eager to find fault, and then exclaiming at the dust, but it was so obvious in my room at this hotel that I could only surmise that all the cleaners are blind. Weeks of dead flies and dust on light fittings stare... More

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Leura, Australia
Top Contributor
53 reviews 53 reviews
24 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 19, 2014

Good find for Sofia. Central location with many attractions and shopping within walking distance. Very friendly staff with about 90% fully understanding English. Large room that was well decorated and just felt nice with a good view. Bathroom was well equipped. The air conditioning did not work in the room but that is expected of Europe in Summer. The window... More

Was this review helpful? Yes 1
GretaZGergova, Public Relations Manager at Downtown Hotel, responded to this review

Dear Sir, Thank you for reviewing us! We are truly pleased that you appreciated our attention to detail. We always try to stand out. For your next visit please be kindly reminded that whenever you have an issue with the room or service, you can always ask for assistance at the Reception desk. Our staff will make sure to help... More

Christchurch, New Zealand
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 16, 2014

The staff were able to speak and understand English very well. The rooms were large, well serviced, and the breakfast bar was amazing! The hotel staff were extremely helpful, and the central location of the hotel meant that we were able to walk to most places. The museums and attractions were within easy taxi range. An excellent Hotel, and I... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
GretaZGergova, Public Relations Manager at Downtown Hotel, responded to this review

Dear Sir, Thank you for the excellent review! As it has been said before the most important thing in the hospitality business is location, location, location ... We are glad that you have appreciated ours. Looking forward to welcoming you again. More

Frankfurt, Germany
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 16, 2014

I was in Sofia for business. The Hotel was located to reach everything in the Centre of the town walking. The room was big, clean and well equiped. The staff was friendly and we got very good recommondation of Restaurants off the beaten track. If I need to go to Sofia again, I would stay there again.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
GretaZGergova, Public Relations Manager at Downtown Hotel, responded to this review

Dear Sir, Winning a returning guest is the best reward for any hotel. So thank you for the great review and looking forward to welcome you back. More

Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed June 16, 2014

This central four star hotel has a touch of the Grand Budapest Hotel, miniaturised. Beautiful stained glass ceiling in the lobby, a tiny lift, rooms with wallpaper and comfortable, solid furniture, clean, a good bathroom w bath, hot hot water. Staff are friendly and helpful. The breakfast is standard for this part of the world, generous with cold and hot... More

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GretaZGergova, Public Relations Manager at Downtown Hotel, responded to this review

Dear Madam, We were thrilled by your lovely and out-of-the-box review! The comparison to the featured hotel in the movie made us smile. It would please us very much if each of our guests enjoy the classic, old feel style. What made us even happier is that you managed to catch the spirit of our beautiful capital. We hope that... More

Turin, Italy
Senior Contributor
34 reviews 34 reviews
34 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed June 12, 2014

I have been in a business trip for two nights in this hotel. The room was a regular one, clean and with a good bathroom. The personnel at reception was polite and fast, and very collaborative. The ratio price quality was good enough.

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Sofia Region, Bulgaria
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed May 27, 2014 via mobile

Arrived at the hotel having booked a room in advance. Was told that the tour operator had overbooked and there was no room for me. They said that the tour operator should have told me. They then said that they will take me to a hotel that was 10 minutes walk. I was in the car for 20 minutes to... More

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NeliHTsonova, Public Relations Manager at Downtown Hotel, responded to this review

Dear Sir, First of all we are truly sorry for the inconvenience caused. Please understand that situation like this is extremely unpleasant for both sides. We do believe that the tour operator should have informed you about your relocation in a timely manner, so that you could make your decision whether to keep you reservation or not. We went the... More

Blue Mountains, Australia
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 3, 2014

Clean, spacious and comfortable. It would be perfect if there was a mix of pillows, all 4 were hard and not very thick. A soft fluffy pillow would have been wonderful. Even though there was a reasonable choice of TV channels I struggled to find anything other than sport or news in English. The breakfast is adequate but is mostly... More

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GretaZGergova, Public Relations Manager at Downtown Hotel, responded to this review

Thank you for your positive and detailed review. We are truly sorry that the sleep quality did not meet your expectations. Next time you are staying with us, please do not hesitate to ask our team for anyting you feel is lacking from you room or breakfast. More

Surrey
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed March 28, 2014

Downtown is situated close to the city centre but far enough away to still be quiet. The hotel is a good 4 star hotel with a gym, bar, restaurant and free wi-fi on all floors. All the main business and government areas are very nearby (5 minute walk to Interior, Parliament, Presidency, main shopping areas). The staff speak excellent English... More

Was this review helpful? Yes 1
GretaZGergova, Public Relations Manager at Downtown Hotel, responded to this review

Dear Madam, It is a pleasure to read a review like yours. Your appreciation is what drives our team to achieve excellence. You are more than welcome to visit us again. More

Bungay, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 18, 2014

I found the hotel to be of a very high standard with excellent levels of customer service from everyone. Rooms clean and well maintained with all amenities needed. Breakfast was the only meal experienced but had an excellent choice to cater for all tastes. I did not experience the spa or pool sop cannot rate that

Review collected in partnership with this hotel

Was this review helpful? Yes 2
GretaZGergova, Public Relations Manager at Downtown Hotel, responded to this review

Dear Sir, Thank you for the kind words! We work very hard to maintain the high standard and excellent levels of customer service that you have experienced during your stay with us. It always gives us pleasure when our guests show appreciation and share it with other travelers. We are looking forward to welcoming you again next time you are... More

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Additional Information about Downtown Hotel

Address: 27 Vassil Levski Blvd, Sofia 1040, Bulgaria
Location: Bulgaria > Sofia Region > Sofia
Price Range (Based on Average Rates): $
Hotel Class:4 star — Downtown Hotel 4*
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Also Known As:
Downtown Hotel Sofia

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites
Hotel Style
#12 Business Hotel in Sofia #21 Luxury Hotel in Sofia
Hotel Class
Official Description (provided by the hotel)
Spend the day absorbing all the vibrant culture, exclusive shopping and distinctive cafés that the capital has to offer, then return to the deluxe hospitality of the 4-star hotel Downtown, Sofia, Bulgaria.Located in the Sofia city centre the boutique hotel is within walking distance from the major financial institutions, historical sites and tourist attractions, in close proximity to the National Palace of Culture.Sofia International Airport as well as the Central Bus & Rail Stations are 15 minutes drive.Known for its unique architecture, elegant interior and attentive service, this luxurious 9-storey building combines home-style coziness and a peaceful atmosphere.Hotel Downtown comprises of 59 stylish rooms and suites with intimate atmosphere, all of them elegantly appointed and offering a comprehensive range of facilities: soundproof windows, working area, free high-speed Wi-Fi internet, individually controlled air conditioning, in-room safe, satellite/pay TV, minibar. En-suite bathroom with bathtub, hairdryer, telephone and extended choice of bathroom amenities, bathrobe and slippers are available to the guests.Restaurant seating 45 guests, lobby bar, 24-hour room service, 2 conference rooms, business centre, minibus transportation from/to Sofia Airport, non-smoking floors, laundry, pressing and dry cleaning, free of charge car parking complete the guests’ pleasant stay. ... more   less 
Number of rooms
62

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