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Radisson Blu Grand Hotel, Sofia

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4, Narodno Sabranie Square, Sofia 1000, Bulgaria (Formerly Radisson SAS Grand Hotel)
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1 room 1 guest
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Radisson Blu Grand Hotel, Sofia
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502 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
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    (502)
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Chicago, IL
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago

I have recently spent two nights at the hotel and my thoughts were that it was a mixed bag type of experience, The hotel industry in Bulgaria suffers from a chronic inability to understand the idea of service. They still want to set parameters and rules not thinking primarily of the guest but of their own interest. I stayed there... More 

Was this review helpful? Yes 1
Mumbai (Bombay), India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff are so helpful. And you certainly need this in a city where the only tourist info office is open from Monday to Friday only. We loved out room it had a fabulous view. Spacious and comfortable. And the mini bar was well stocked too. We arrived late and this came in handy.

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Newark, Delaware
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Spent 2 nights here and found the hotel quite nice! Despite the central location and the abundance of entertainment in the area, the room was quiet and provided a much needed oasis from the hustle and bustle. The only thing is when we pulled up, no one greeted us. We had no idea where to park (and parkes in the... More 

Was this review helpful? Yes
Kiril R, Front Office Manager at Radisson Blu Grand Hotel, Sofia, responded to this review

Dear veskoteque, Thank you for your review and for sharing your recent experience at Radisson Blu Grand Hotel Sofia. We love feedback and are pleased to hear that you enjoyed your time with us. Your comments about the situation at the time of your arrival will also be addressed. The entire hotel team is looking forward to welcoming you back... More 

Lagos, Portugal
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We like Radisson Blu hotels so when staying in Sofia we chose again Radisson Blu. With all Radisson comes free wifi and always good signal. We are gold with Carlson club and on arrival were upgraded. They had obviously pre thought of it because we had welcome snacks in our room. The front facing rooms have a fabulous view over... More 

Was this review helpful? Yes
Kiril R, Front Office Manager at Radisson Blu Grand Hotel, Sofia, responded to this review

Dear katereto897, Many thanks for sharing your feedback via TripAdvisor. We are thrilled to hear that you had a wonderful stay with us and you enjoyed the facilities of the hotel. Your nice comment about the personnel for sure will be shared with them. We look forward to welcoming you back soon! Best regards, Kiril Radoev Front Office Manager More 

Bucharest, Bucuresti, Romania
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

hotel is first very well placed, exactly in Sofia center; rooms are looking really good with excellent bed and pillows (all sizes for all preferences); good breakfast (not best that I ever seen, but still quite good- I've seen much better breakfast in other Radisson Blu hotels in other countries) I also appreciated that they offer TC channels in many... More 

Was this review helpful? Yes
Kiril R, Front Office Manager at Radisson Blu Grand Hotel, Sofia, responded to this review

Dear Mihaela A, Thank you for sharing your feedback via TripAdvisor. I am really delighted to hear that you enjoyed your stay with us. Please stay assured that your nice words about the staff will be passed on to them. We are looking forward to welcoming you back soon! Best regards, Kiril Radoev Front Office Manager More 

Uttoxeter, Staffordshire
Level Contributor
96 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Recently spent 5 nights in this Hotel and whereas a good positioin, right opposite the Nevsky cathedral, this is more like a 4 star Hotel in Western european standards. Staff were very welcoming and room was very good value. Main minus was that air conditioning in room was only average and in rest of Hotel too. Bar area on mezanine... More 

Was this review helpful? Yes 1
Kiril R, Front Office Manager at Radisson Blu Grand Hotel, Sofia, responded to this review

Dear Davefel67, Thank you for taking the time to review your stay with us via TripAdvisor. We do strive towards 100% Guest Satisfaction and your feedback is extremely important to us. I was disappointed to read that on this occasion we did not entirely meet your expectations. I would like to apologize for the situation with the air-conditioning and to... More 

Kuala Lumpur, Malaysia
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was staying there for two nights and I was amazed by the location. it was sooooo good because it was in city center and my room view was amazing because it faced to the central square. i can do so many things over there, sightseeing, shopping, clubbing, and all other places with safety. the staff was not really friendly... More 

Was this review helpful? Yes
Kiril R, Front Office Manager at Radisson Blu Grand Hotel, Sofia, responded to this review

Dear RileyPham, Many thanks for sharing your feedback and we are glad to hear that you enjoyed your stay with us. Please be informed that your comment about the breakfast variety will be taken on board and will be addressed by our Food & Drink team. We are looking forward to welcoming you back soon! Best regards, Kiril Radoev Front... More 

Amsterdam
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I got a room on the 5th floor, which needs a bit of renovation, rooms are a bit outdated. Very comfy bed though. Devil in the details: minibar was not filled every day and I didn't get new coffee every day, pity.

Was this review helpful? Yes 1
Kiril R, Front Office Manager at Radisson Blu Grand Hotel, Sofia, responded to this review

Dear wallie1969, Thank you for choosing the Radisson Blu Grand Hotel Sofia and for sharing your feedback online. We highly value your feedback about the details and we will use it to fine tune our operations so we could meet and exceed your expectations upon your next visit. We are looking forward to welcoming you back when your travel plans... More 

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