Great customer service, clean rooms, nice view of the city from the Sky Bar They have on the Top of the Building. Great food. Swimming pool is clean and really nice. Located in one of the best parts in Sofia. The stuff is amazing. The hotel is really closed to transportation and maybe 10-15 minutes from Downtown. more

My family and I had great one week stay at Best Western Hotel Europe, Sofia . We were impressed by the professional ,very friendly and timely service provided by all staff. The rooms were extremely clean, nicely set up and the central air conditioning system was distributing disctretely a very pleasant aroma throughout the day. Excellent food, the service at... more

My husband and I stayed here for a week while he attended a business conference. The room was large, clean and very comfortable. The food and service was excellent. The staff were very friendly and professional. Would definitely stay there again. more

I stayed at this hotel during the first week of February. This complex is maximum 7 to 10 min. away from Sofia Center. Quiet area.They have 2 parts - hotels part and appartment house part. I recommend appartment house. The appartments are big.(app.12) and well furnisheed whit private entrees.It is definitely a better bargain than staying at the Holliday Inn,Hilton... more

A lot satisfied with hotel’s quality. The rooms are modern and have fresh look. The staff was really friendly and helpful, very prompt replies and excellent service. Close to the airport and located in nice living area. This hotel is less then 10 min away by taxi from Sofia Center. The restaurant and bar offer a good selection of food... more

I love this hotel. I have recently returned from our stay at the Best Western Hotel Europe in Sofia and would thoroughly recommend it. The rooms were clean and spacious and well equiped with everything you need - mini bar, tv, hairdryer, bath and shower, saifty deposit box,bathrobes etc.Moust of rooms has nice balkony whit good view. The staff were... more

On the plus side: Restaurant: Excellent food, good wine, staff good to excellent Maid Service: Fast and efficient, some variablity in replacing toilet rolls, towels etc. Cleanliness: Good to Excellent Cheap On the down side: Air conditioner stuck on hot Breakfast room terrible. ONE set of salt and pepper for about 30 tables!! Poor quality food, usually cold, apathetic staff.... more

I`ve been in this hotel several times. It`s a new building in a well-connected area of the city. All rooms are pretty and sunny. The personal staff is correct. Everything was OK during my last stay. Recommended. more

I had a bad start as I had booked saying non-smoking room essential. I was told that my room was not and that it would be "no problem" for me. The room was truly disgusting as mentioned by others. Everything was impregnated with smoke and the bathroom stank too depite having the rare luxury of a window. Once I had... more