Stayed for two nights at the beginning of June based on the reviews on TripAdvisor and found all the comments about the staff spot-on. From the moment me and my girlfriend arrived, the staff were polite friendly and so very helpful - one night the staff drove us the short distance to a nearby restaurant as it was raining heavily... more

This was a great place to stay in Sofia. The general location is not great and picturesque, but the hotel itself is outstanding in decor and appearance. The staff was all pleasant and mostly everyone spoke very good English. The breakfast buffet was very tasty and included a wide variety of Americana treats. Apparently, the month after I arrived, America's... more

Of course Hilton is reliable as ever, but this location is in a park south of the city. So you better took your car with you thru the Balkan mountains or you hired one locally. For culture lovers: next building in the park is NDK, national convention and culture center. Wonderful beds, vast choice of breakfast food, friendly staff, temporary... more

The Hilton is offering all the amneties you expect from a 5-star hotel. Location is reasonable (15 min walk into downtown). What is striking right from the beginning is the extraordinarily friendliness of the entire staff. It was one of the best service qualities I experienced ever! Although I arrived two days later than planned (due to repeated, annoying schedule... more

We have stayed in Hiltons that were furnished more luxuriously but never in one with better customer service. The bell man met us at the entrance, unloaded our car, and parked our car even though the hotel does not offer valet service. The desk clerk made us feel extremely welcome and handled our check-in very professionally. Upon leaving the hotel,... more

I have stayed in the Sofia Hilton many times, while on business trips. It is an incredible hotel in all aspects, and I am not referring to Bulgarian standards only. Having travelled extensively around the world I can assure you the Hilton Sofia is top-notch even compared to the best Western European business hotels. For the travelling businessman it offers... more

I love Sofia,from the first day from our stay it was great. Hilton is great hotel with excellent service ,wonderfull staff. Nightlife in Sofia is unbelivable and the girls are ... more

A great place to stay in Sofia. Most times we have been up-graded to executive rooms but the normal rooms are excellent too.Helpful staff and wonderful Hilton breakfasts.Much better than the stuffy Shearaton downtown! more

I stay at the Hilton Sofia EVERY time I visit Sofia on business. It is one of THE BEST hotels that I have ever stayed in. The management team there has taken customer relationship management to a new level. From the moment you walk into the hotel you are greeted by a friendly reception team who is aware of your... more