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BEST WESTERN PLUS City Hotel

#16 of 125 Hotels in Sofia
Certificate of Excellence
4.0 of 5
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6 Stara Planina Str., Sofia 1000, Bulgaria
BEST WESTERN PLUS City Hotel
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Ranked #16 of 125 Hotels in Sofia
Certificate of Excellence
A recent review
4 of 5 stars reviewed 6 days ago
Mitamanick
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154 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Top Contributor
138 reviews 138 reviews
19 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The location is definitely a big plus . The night we checked in we ordered some food from the restaurant it was good . Wifi is pretty good. The staff had a pleasant attitude,& helpful . Would definitely come back again . Felt quite comfortable. The only problem are the swinging doors , way too many . Get rid of... More 

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derbys
Top Contributor
81 reviews 81 reviews
36 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago

There last week. Location central but a little less smart than shown in photos. Comfortable and value for the price. Staff friendly and reasonable English skills which is necessary for any visitor who does not have complete grasp of language. I have no complaints.I would stay again. No WiFi problems for me. Do let them know if you want an... More 

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Bangkok, Thailand
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

I did not expect much from this hotel, but it was actually better than what I thought. The location is good, with a walking distance to attractions, food is good, room is comfortable. All the staffs are quite nice and helpful, except one receptionist with a very poor attitude (I could give her name out, but I decided not to).... More 

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Constanta, Romania
Top Contributor
94 reviews 94 reviews
30 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed May 1, 2015

Some business brought me to Sofia for few days. A colleague of mine decided to book this hotel – I don’t know his reasons, but I was very happy with his choice. I recommend the Best Western Plus City Hotel for business purposes, but might be selected for few days in Sofia by any tourist alone, with his/her friend or... More 

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Brussels, Belgium
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 3, 2015

I had only one night,arrived late and during a calm period. The restaurant of the hotel provided an excellent welcome dinner. Having some problems with the WiFi, the staff took immediate action and fixed the problem. Also having a late checkout could be organised for a half day fee. I would always come back.

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Belgium
1 review
4 of 5 stars Reviewed April 2, 2015

Hotel is very well located in the centre of Sofia. It has a good shuttle service to the airport, a great breakfast buffet, and comfortable rooms. Also the (italian) restaurant is of a good standard. Highly recommended!

Review collected in partnership with this hotel

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Amsterdam, The Netherlands
1 review
5 of 5 stars Reviewed March 30, 2015

I have stayed in the City Hotel for a few days for a conference. The staff were very friendly and helpful with giving us directions and recommendations for sights and restaurants in Sofia.The hotel has a very nice lobby and the Italian restaurant is amazing-food is delicious, waiters are attentive and it is not too expensive. Great for a city... More 

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Cape
Top Contributor
54 reviews 54 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed March 28, 2015

We recently stayed at this hotel and found it to be adequate and average in that everything one needs is provided. However the staff with the exception of Yoan (male waiter) were quite unfriendly. Cleaning staff sighed at us, reception staff were slow to respond, and we generally found the place to be not very friendly or accommodating. Sofia is... More 

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Athens, Greece
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 25, 2015

Nice hotel, very clean, good breakfast, and good location. Stuff friendly and helpful. overall my stay was pleasant. one losing star though cause i think that price of room per night was a bit steep in compare with competition.

Review collected in partnership with this hotel

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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 24, 2015

It was very nice to stay in this hotel,hotel manager was very kind and gave upgrade room for me, thanks a lot for kindness,very comfortable room,good wifi connection,nice view,wonderful breakfast,i was very sutisfied and enjoyed in this hotel-Best Western Plus City Hotel:-)

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