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BEST WESTERN PLUS City Hotel

#19 of 124 Hotels in Sofia
Certificate of Excellence
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6 Stara Planina Str., Sofia 1000, Bulgaria
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BEST WESTERN PLUS City Hotel
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151 Reviews from our TripAdvisor Community

Traveler rating
    63
    63
    22
    3
    0
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14
23
16
79
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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Bangkok, Thailand
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

I did not expect much from this hotel, but it was actually better than what I thought. The location is good, with a walking distance to attractions, food is good, room is comfortable. All the staffs are quite nice and helpful, except one receptionist with a very poor attitude (I could give her name out, but I decided not to).... More 

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Constanta, Romania
Top Contributor
94 reviews 94 reviews
30 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Some business brought me to Sofia for few days. A colleague of mine decided to book this hotel – I don’t know his reasons, but I was very happy with his choice. I recommend the Best Western Plus City Hotel for business purposes, but might be selected for few days in Sofia by any tourist alone, with his/her friend or... More 

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Brussels, Belgium
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 3, 2015

I had only one night,arrived late and during a calm period. The restaurant of the hotel provided an excellent welcome dinner. Having some problems with the WiFi, the staff took immediate action and fixed the problem. Also having a late checkout could be organised for a half day fee. I would always come back.

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Belgium
1 review
4 of 5 stars Reviewed April 2, 2015

Hotel is very well located in the centre of Sofia. It has a good shuttle service to the airport, a great breakfast buffet, and comfortable rooms. Also the (italian) restaurant is of a good standard. Highly recommended!

Review collected in partnership with this hotel

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Amsterdam, The Netherlands
1 review
5 of 5 stars Reviewed March 30, 2015

I have stayed in the City Hotel for a few days for a conference. The staff were very friendly and helpful with giving us directions and recommendations for sights and restaurants in Sofia.The hotel has a very nice lobby and the Italian restaurant is amazing-food is delicious, waiters are attentive and it is not too expensive. Great for a city... More 

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Cape
Top Contributor
53 reviews 53 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed March 28, 2015

We recently stayed at this hotel and found it to be adequate and average in that everything one needs is provided. However the staff with the exception of Yoan (male waiter) were quite unfriendly. Cleaning staff sighed at us, reception staff were slow to respond, and we generally found the place to be not very friendly or accommodating. Sofia is... More 

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Athens, Greece
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 25, 2015

Nice hotel, very clean, good breakfast, and good location. Stuff friendly and helpful. overall my stay was pleasant. one losing star though cause i think that price of room per night was a bit steep in compare with competition.

Review collected in partnership with this hotel

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 24, 2015

It was very nice to stay in this hotel,hotel manager was very kind and gave upgrade room for me, thanks a lot for kindness,very comfortable room,good wifi connection,nice view,wonderful breakfast,i was very sutisfied and enjoyed in this hotel-Best Western Plus City Hotel:-)

Was this review helpful? Yes 2
County Dublin, Ireland
1 review
5 of 5 stars Reviewed February 19, 2015

I stayed in the hotel two days ago due to my business at the area. i usually stay in many city hotels because I travel a lot. There are hotels in city center in many Capitals where you get a small room at a significant price. Indeed, they are very basic properties. Happily, when checked in this one I was... More 

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Plock, Poland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 29, 2015

Quiet hotel, helpfull staff, friendly personell, goog restaurant and speciall breakfast buffet, good location at the city center close to all meeting points close to Serdika historical places. Good internet and business corner

Review collected in partnership with this hotel

Was this review helpful? Yes 1
bwcity, Manager at BEST WESTERN PLUS City Hotel, responded to this review

Dear Guest, Wow, it's seem you liked everything in the hotel. You make me very happy and proud of our good work.Thank you for your excellent rate, I really appreciate it. Our team will be very happy if you choose us for your next trip to Sofia. You can contact me directly for reservation on email: office@sofiacityhotelcom or tel: +359... More 

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