This hotel is fine, but not more than that. The room was well heated, and now has a comprehensive selection of TV channels. The small quilt under the bedspread that didn't fully cover the double bed was surprising, and the bathroom was particularly badly designed with nowhere to put even a small washbag. The shower screen was badly adapted to... More

I was looking for a good hotel that was conveniently located for site seeing and yet not very expensive. After considering several choices, I selected this hotel. I stayed here for 4 nights in September of 2011 and I have no regrets for selecting this hotel. I made my pre-paid reservation on www.otel.com. Rate for single room with breakfast was... More

The hotel is a nice 4 star one, only 100-200 meters from the Alexander Nevski, situated on 11-th August street, next to the Dondukov Boulevard (in case, that your taxi driver pretends not to know it). The staff is friendly and always with a smile, but the hotel manager is doing here something wrong. There are other prices for the... More

Husband attended a conference recently , but when we arrived in Bulgaria sadly our luggage did not! Panic over the helpful reception staff advised us where to get to get emergency supplies of clothes etc. The next day Alex on reception chased the airport lost luggage for me and when it was found advised me that the best solution was... More

We stayed in Best Western City Hotel Sofia for one night in August 2011. The hotel is situated in the very heart of Sofia, all major sites can be reached by foot in a couple of minutes, public transport is 5 minutes walk from the hotel. The transfer from the airport which the hotel offers is convenient, but about 10times... More

We stopped at this hotel for a long weekend away, our room was large, spacious and clean. Breakfast is continental, but there are also a couple of hot options. The restaurantt is open thoughout the day, and serves Italian and Bulgairian food. We visited it a couple of times, and were impressed with both the service and food. The hotel... More

Just stayed here for the england bulgaria football match, hotel is a little off the beaten path, room was clean bed comfy , we got there early in morning we couldnt check in but let us leave bags there, and thanks to alex for helping out local buses and trams information to airport the hotel taxi is expensive 10 euros... More

The hotel staff were the best. That is what did it for me. They are mostly young people - very friendly and helpful. They will take the time to chat with you and help you in your attempts to speak Bulgaria. When I needed some heartburn tablets, they offered to send a porter down the street to the store. The... More

This hotel is ok. It's located one or two blocks from the big church and next to Dondukov street. Perfect for tourism. Reception service is good. It has a safe and fridge in the room. Complaints: The television is terrible. It only has one english channel - the dull BBC. I assume this is to drive bored guests to pay... More