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Hotel Bristol Sarajevo

4.0 of 5 Fra Filipa Lastrica 2, Sarajevo 71000, Bosnia and Herzegovina
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Certificate of Excellence 2014
Hotel Bristol Sarajevo
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Hotel Bristol Sarajevo
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197 reviews from our community

Traveler rating
    117
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    3
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Hotel Bristol Sarajevo
See the most recent reviews
Houston, Texas
Top Contributor
137 reviews 137 reviews
134 hotel reviews
113 helpful votes 113 helpful votes
2 of 5 stars Reviewed December 13, 2012

Although they claimed to be a four star hotel but I really think that they should be a five star hotel! This hotel is so luxury! It is not located in the old town; one will need a transport to go to the center. The lobby was huge with reception and waiting area. We had to bring our luggage a... More

Was this review helpful? Yes 4
bristolsarajevo, General Manager at Hotel Bristol Sarajevo, responded to this review

Dear VanessaMunYee, thank you very much for taking the time sharing the experiences of your recent visit to our property. Please accept my sincere apologies for the inconveniences you encountered in your bathroom. Please rest assured that the issue will be addressed once again with the Housekeeping team. Despite of the room fragrance, I am very pleased to learn that... More

Ankara, Turkey
Senior Contributor
38 reviews 38 reviews
20 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed November 22, 2012

First of all, I must state that I stayed at this hotel on business and I was not the one picking it or paying for it. Still, I believe this is one of those rare hotels that I would go for myself. The price range is quite affordable for such a great hotel. It is quite conveniently located - 7... More

Was this review helpful? Yes 1
bristolsarajevo, General Manager at Hotel Bristol Sarajevo, responded to this review

Dear frozenapple, thank you very much for taking the time sharing the experiences of your recent stay with us in such details. We are very pleased to learn that the Hotel Bristol team was not only able to meet but even exceed your expectations in numerous occasions. I am vert pleased that you not only enjoyed the facilities but also... More

Athens, Greece
Senior Contributor
34 reviews 34 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed November 22, 2012

Excellent hotel. Good value for money. Impeccable service. The rooms are huge with bath tub + stepin shower, bed are extremely comfortable. Complimentary mini bar. One can arrange pick up from/to the airport. The hotel is located few kilometers from the historical center, but taxis are very cheap in Sarajevo : 3 Euros approx. There is an excellent cafeteria with... More

Was this review helpful? Yes 1
bristolsarajevo, General Manager at Hotel Bristol Sarajevo, responded to this review

Dear nathkingcole, thank you very much for sharing the experiences of your recent stay in our property. I am very pleased to learn that the Hotel Bristol team was not only able to meet but even exceed your expectations. Please rest assured that your compliments will be shared with the entire team. nathkingcole, the Hotel Bristol team is looking forward... More

malaysia
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed November 21, 2012

Impressive big room with a spacious bathroom So cosy. Generous with toilettries and even had bath slippers. We were with Reliance Tours Malaysia and am pleased with this choice. We don't drink so alcohol-free hotels are no big deal with us. Such a lovely hotel opposite a shell-shocked building. The reconstruction is to be appreciated. Breakfast was good and they... More

Was this review helpful? Yes
bristolsarajevo, General Manager at Hotel Bristol Sarajevo, responded to this review

Dear DLkkkhee, thank you very much for taking your time to share the experiences of the recent stay in our property. I am very pleased to learn that the Hotel Bristol team was able to make it a comfortable one. Please rest assured that your compliments will be shared with all team members. DLkkkhee, the entire Hotel Bristol team is... More

Chicago, Illinois
Top Contributor
88 reviews 88 reviews
85 hotel reviews
161 helpful votes 161 helpful votes
5 of 5 stars Reviewed November 21, 2012

What a delight after an ill fated stay at the Holiday Inn for 45 minutes! (our agent's error) We were transfered here and welcomed with 5 star service and amenities.This hotel is beautifully appointed with great rooms, comfortable beds, and great customer service. (the only downside is this is a dry hotel...no alcohol) We just had drinks somewhere else...easy enough.... More

Was this review helpful? Yes 1
bristolsarajevo, General Manager at Hotel Bristol Sarajevo, responded to this review

Dear tgh60660, thank you very much for taking the time sharing your experiences of your recent visit to Sarajevo. I am very pleased to learn that the Hotel Bristol team was able to make it an enjoyable one after the negative impressions you encountered in the alternative hotel. Please rest assured that your compliments will be shared with the entire... More

Cypress, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 18, 2012

Lovely hotel with outstanding customer service, very nice rooms, and complimentary drinks in the minibar. Hotel is a few kilometers from the old town but provides free shuttle service 3-4 times per day and the tram is very close. We sent a quick e-mail requesting pickup at the airport before we got on our plane (2.5 hour flight) and there... More

Was this review helpful? Yes 1
bristolsarajevo, General Manager at Hotel Bristol Sarajevo, responded to this review

Dear Judix2, thank you very much for taking the time sharing the experiences of your recent stay at our property. I am very pleased to learn that the Hotel Bristol team was not only able to meet but even exceed your expectations. I am especially proud to hear that the service provided by the staff members made your stay even... More

Glasgow, United Kingdom
2 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed October 30, 2012

This hotel SUCKS! They shut down the water at night! There is no alcohol anywhere, not even at dinner!The hotel is miles away from the central area its ridicolous, there is no bar anywhere close and extremely overpriced.Stay closer to town if you can or bring your wallet and a car, you will need it!

Was this review helpful? Yes 8
bristolsarajevo, General Manager at Hotel Bristol Sarajevo, responded to this review

Dear m s, thank you very much for taking your time to share the experiences of the recent stay at our property. I am very sorry to hear that the Hotel Bristol Sarajevo did not meet your requirements. In regards to the highlighted points I would like to clarify that the Hotel does not shut down the water but the... More

Washington
Senior Contributor
35 reviews 35 reviews
20 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed October 23, 2012

Actually the worst thing about this otherwise very nice hotel is not that it's dry, it's the cigarette smoke. Nice hotel, with very friendly and extremely helpful staff, nice breakfast, and quite nicely fitted out rooms - though very small. The restaurant was good, the pool is beautiful (though who in their right mind would design a hotel where you... More

Was this review helpful? Yes 3
bristolsarajevo, General Manager at Hotel Bristol Sarajevo, responded to this review

Dear Clementine6, thank you very much for taking the time sharing the experiences of your recent stay at our property. Firstly thank you very much for your compliments concerning the friendliness and helpfulness of our staff members. Our staff members have been extensively trained on customer service to ensure a maximum customer orientation. As we do take comments very serious,... More

Los Angeles
Top Contributor
176 reviews 176 reviews
88 hotel reviews
131 helpful votes 131 helpful votes
4 of 5 stars Reviewed October 23, 2012

Besides that, it's a nice hotel. Very clean, rooms are not large but the bed was very comfortable. It is a few kilometers fro the old downtown but taxi's are inexpensive in Sarajevo. Staff was excellent and all spoke English. The breakfast was included and was one of the better one's during my stay in the Balkans. hey even have... More

Was this review helpful? Yes
bristolsarajevo, General Manager at Hotel Bristol Sarajevo, responded to this review

Dear TheMulv, thank you very much for taking the time sharing the experiences of your recent stay at our property. I am very pleased to learn that the Hotel Bristol team was able to make it your stay an enjoyable one. In regards to the hotels location, in addition to the taxi option, please note that the hotel also offers... More

Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 10, 2012 via mobile

A little far from downtown (3.5 km) but electrical bus stops almost in front of it. Nice restaurant, just a little crowded até breakfast. Fantastic dinner at a fair price. The room is very good and bathroom is spectacular. Just an advice: as this is an hotel owned by a muslim, there's no alcoholic drinks and the pool opens for... More

Was this review helpful? Yes
bristolsarajevo, General Manager at Hotel Bristol Sarajevo, responded to this review

Dear Maggie_Brasil, thank you very much for taking the time sharing the experiences of your recent stay at our property. I am very pleased to learn that the Hotel Bristol team was able to exceed your expectations. In regards to your comments referring to the non-alcohol policy, please note that Hotel Bristol is a property managed by Shaza Hotels, which... More

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Additional Information about Hotel Bristol Sarajevo

Address: Fra Filipa Lastrica 2, Sarajevo 71000, Bosnia and Herzegovina
Location: Bosnia and Herzegovina > Sarajevo Canton > Sarajevo
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Bristol Sarajevo 4*
Number of rooms: 186
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