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Hotel Hecco Deluxe

Ferhadija 2, Sarajevo 71000, Bosnia and Herzegovina
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Hotel Hecco Deluxe
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Hotel Hecco Deluxe
Hotel Hecco Deluxe
Hotel Hecco Deluxe
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48 reviews from our community

Traveler rating
    8
    16
    15
    6
    3
See reviews for
3
16
8
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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London
Senior Contributor
29 reviews 29 reviews
19 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Booked this hotel for 1 night during my stay in Sarajevo. Receptionist was polite and check-in process pretty quick. Room was outdated but spacious, clean with double bad and a TV. Bathroom was small with just a shower cabin. Even though I've booked a non-smoking room, there was a permanent smell of a cigarette smoke which was probably coming from... More 

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Seville, Spain
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 3, 2015

The location of hotel is great. It is in the last 4 floors of a quite tall building in the very center of Sarajevo. So it has a magnificent view, especially at the top floor cafeteria. It is quite clean and staff is helpful. Prices are also not very high. However, heating system was terrible in our room, and could... More 

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Oslo, Norway
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 22, 2014

Me and my two kids stayed at this hotel for 7 nights and we have nothing to complain about. In spite of 30 degrees plus outside the room was chilly and comfortable. Two of the walls are all windows and the view is absolutely stunning. The entire staff was truely friendly and helpful. Room is isolated so the noise from... More 

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed October 30, 2014

I stayed in this hotel for 5 days. The location of hotel is perfect. The staff is quite friendly. But agree with a comments that it is slightly lower than 4 star. A lot of things usual for 4 star hotels were missing. For example:complementary water, Polish for shoes, hygienic stuff, slippers. But I understand that probably this is standard... More 

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Vietnam
Top Contributor
391 reviews 391 reviews
75 hotel reviews
335 helpful votes 335 helpful votes
1 of 5 stars Reviewed October 22, 2014

This place is not a hotel and it certainly is not deluxe. This is a great example of false advertising. It was extremely difficult for our driver to find as it is in a pedestrian only zone. We drove around in circles for an hour as there are no external signs that this is supposed to be a hotel. We... More 

Was this review helpful? Yes 2
Richmond-upon-Thames, United Kingdom
Top Contributor
127 reviews 127 reviews
29 hotel reviews
88 helpful votes 88 helpful votes
3 of 5 stars Reviewed September 28, 2014

This is indeed a strange place. It is easy to miss in the street as it looks like a normal residential block. You take the lift to the 9th floor and there is the reception with the rooms. A staircase takes you upstairs to the restaurant/bar which has a terrace with the most wonderful views of Sarajevo city centre. However... More 

Was this review helpful? Yes 1
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed August 29, 2014

We booked this hotel for several days in Sarajevo. On the internet it seemed to be great and had four stars.... But it did not take us long time before we realised that it was not what we had expected. Four stars is a joke! When we took the elevator up (no signs to be seen anywhere) we met the... More 

Was this review helpful? Yes 4
Leamington Spa, United Kingdom
Top Contributor
93 reviews 93 reviews
54 hotel reviews
125 helpful votes 125 helpful votes
3 of 5 stars Reviewed November 3, 2013 via mobile

This hotel is definitely unusual! You access from the street into a lobby from which you take a lift to the ninth floor of the building. The hotel is then the next four floors. On my first night I had a fairly small room adjacent to the lift shaft on the same floor as reception. Definitely to be avoided unless... More 

Was this review helpful? Yes 1
Tokyo, Japan
Contributor
20 reviews 20 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed September 28, 2013

We stayed there for 3 nights. The laceration is perfect and we could enjoy beautiful night view from our room and a lounge. About breakfast we could enjoy hot dishes, for example omelet, fried eggs and pancakes etc. Because after getting our orders a lady cooked them promptly. All of them had so nice tastes. But it is sorry to... More 

Was this review helpful? Yes 1
Washington DC, District of Columbia
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 8, 2013

The shower head was missing and were informed that they could not give us a shower head because the whole shower had to be replaced :/The mattress had hair on it and when we complained they did not clean it, only changed the sheets. The bed sheets were too short for the bed, so half of bed had one sheet... More 

Was this review helpful? Yes 1
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