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All 37 Minsk hotels

Crowne Plaza Hotel

5.0 of 5 Hotel   |   13 Kirova str., Minsk 220030, Belarus
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Ranked #11 of 37 Hotels in Minsk
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed August 26, 2014
Murat M
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216 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Crowne Plaza Hotel
See the most recent reviews
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 26, 2014

First of all, staff were perfect indeed. They were very helpful, cherful and kind. Location was very convenient in order to go to most touristical street by walking. Cleaning was one of the best I have ever seen. Meals were delicious. I highly recommend anyone who plans to go to Minsk.

Was this review helpful? Yes
GurselKaradeniz, General Manager at Crowne Plaza Hotel, responded to this review

Dear Mr.Murat, Thank you for sharing your experience regarding your stay with us. Our goal is to ensure your feedback will be shared with all the hotel team. We are happy to see that you enjoyed your stay and appreciate the positive remarks on our convenient location, meals and service. We hope to have opportunity to welcome you back to... More

Top Contributor
59 reviews 59 reviews
32 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed August 21, 2014 via mobile

The same standard of Crowne Plazza network in a discret Bielarussian athmospher. Very proffesional staff with a positive atitude. Very nice position in the town. Good breakfast perfect served. I will recome with pleasure.

Was this review helpful? Yes
GurselKaradeniz, General Manager at Crowne Plaza Hotel, responded to this review

Dear Guest, Thank you so much for taking the time to review our hotel. We are always pleased to hear that our Guests enjoyed their stay and were satisfied with everything our hotel has to offer. We look forward to welcoming you back in the near future. Sincerely, Gursel Karadeniz General Manager Crowne Plaza Minsk More

Cluj-Napoca, Romania
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 5, 2014

Very good hotel, close to the Stadium (which now is reconstructed) and city center. Good rooms and good food. I stayed in the old building, single room. it is spatious, with big bed, big bathroom, flat tv...everything you need. A little bit slow at the extra services ( loundry, ironing) but overall it is a good hotel.

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GurselKaradeniz, General Manager at Crowne Plaza Hotel, responded to this review

Dear Guest, Thank you so much for your recent stay with us. We are always happy to look into guest’s feedback and improve whenever possible. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide a great place to stay. We kindly would like to inform you... More

kktc
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed August 4, 2014

Actually you don't have to much choices in Minsk right now. Between those choices, it is the best in Minsk. I have stayed at a superior room, it is really large and well equipped. Tv is a little bit small for that room. King bed is very comfortable, room is quite. Bathroom is big and nice but needs some better... More

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GurselKaradeniz, General Manager at Crowne Plaza Hotel, responded to this review

Dear guest, We truly appreciate you taking the time to share your experience with us. We are happy to look your wonderful feedback on our hotel amenities and our staff services. As a team, it’s our goal to provide a hassle-free, comfortable atmosphere to our guests. We are delighted to hear that you spent a memorable time at the Crowne... More

London, United Kingdom
Contributor
15 reviews 15 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 1, 2014

Have been staying regularly in Crown Plaza in Minsk in last 4 years and consider them the most convenient place to stay in Minsk. Glad to see that hotel is constantly putting efforts to maintain and further enhance quality of service provides and range of facilities offered.

Was this review helpful? Yes
GurselKaradeniz, Генеральный директор at Crowne Plaza Hotel, responded to this review

Dear Guest, Thank you for taking the time to leave such a warm and kind review! We are happy to hear you enjoyed your stay. Your recognition is very important to us and we are glad that we met your expectations. We look forward to welcoming you back. Sincerely, Gursel Karadeniz Crowne Plaza Minsk More

Cabrera de Mar, España
Contributor
13 reviews 13 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 28, 2014

A good 4 star hotel located next to the city center and with all you can expect from this kind of hotels. Everything OK in the room. Not outstanding but anything missing. Good breakfast with a good number of alternatives. Services in the Hotel are OK but include a complete casino, a currency exchange office and a COMPLETE gym. The... More

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GurselKaradeniz, General Manager at Crowne Plaza Hotel, responded to this review

Dear Guest, Thank you for taking the time to share this review. We truly appreciate it as it allows us to improve our service standards and constantly aim higher. We will review your concerns with our management team and take necessary action to improve our service issues .Our staff always goes out of their way to be helpful and attentive... More

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 26, 2014

I stayed in an upgraded room which was in excellent condition - well fitted out, quiet and comfortable. The staff we very helpful with advice and directions etc It was quite warm and the aircon system hadn't been activated for summer so had to keep windows open but that was probably a rare issue arising only at the time of... More

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GurselKaradeniz, General Manager at Crowne Plaza Hotel, responded to this review

Dear Guest, Thank you for reviewing the Crowne Plaza Minsk Hotel. With great pleasure we noted that you truly enjoyed your visit and the services rendered. Your positive and rewarding feedback has already been shared with my team. Your points about work of Air-Conditioning unit have been noted and taken into consideration. Look forward to welcoming you back again in... More

Warsaw, Poland
Senior Contributor
34 reviews 34 reviews
29 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 25, 2014

we have spent 4 nights in Crowne Plaza in July 2014. Crowne Plaza is more business oriented hotel - nevertheless is nicely located for the tours around the city. Some places are quite tired but still OK. LOCATION Hotel is located close to the major attractions. We have arrived by train and it took as less than 10 minutes walk... More

Was this review helpful? Yes
GurselKaradeniz, General Manager at Crowne Plaza Hotel, responded to this review

Dear Guest Thank you for taking the time to share with us this review. We appreciate all your compliments regarding our hotel. We keep doing our best to meet and exceed guests’ needs and expectations during staying at our hotel and to provide each gust with superior service and accommodation. We look forward to accommodating your future travel needs. Sincerely,... More

london
Top Contributor
96 reviews 96 reviews
69 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed July 11, 2014

I stayed here as the hotel I was staying in was full, the room I was given was in the quiet section of the hotel and was perfectly fine. the bathroom smelled a little musty and was a little below par, but all in all and considering the VERY reasonable price and good service this hotel is very good value... More

Was this review helpful? Yes
GurselKaradeniz, General Manager at Crowne Plaza Hotel, responded to this review

Dear Guest, Thank you for reviewing the Crowne Plaza Minsk Hotel. With great pleasure we noted that you truly enjoyed your visit and the services rendered. Your positive and rewarding feedback has already been shared with my team. Your points about bathroom have been noted and taken into consideration. Look forward to welcoming you back again in the near future!... More

London, United Kingdom
Senior Contributor
44 reviews 44 reviews
39 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed June 22, 2014

Just a few minutes in a taxi from Minsk 1 airport this is an excellent hotel with polite, attentive staff, rooms which are clean and comfortable, a good location and a decent breakfast. I wouldn't hesitate to staty here again when I am next in Minsk.

Was this review helpful? Yes 3
GurselKaradeniz, General Manager at Crowne Plaza Hotel, responded to this review

Thank You very much for sharing Your experience regarding Your stay at Crowne Plaza Minsk. We greatly appreciate the time You have taken to it to our attention and we are happy that You enjoyed Your stay with us and that is our main goal. We look forward to the pleasure of welcoming and serving You at our hotel again.... More

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Additional Information about Crowne Plaza Hotel

Address: 13 Kirova str., Minsk 220030, Belarus
Phone Number:
Location: Belarus > Minsk
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Crowne Plaza Hotel 5*
Number of rooms: 151
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Also Known As:
Crowne Plaza Minsk

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