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All 30 Minsk hotels

Crowne Plaza Hotel

5.0 of 5 Hotel   |   13 Kirova str., Minsk 220030, Belarus
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Ranked #4 of 30 hotels in Minsk
A recent review
4 of 5 stars reviewed 2 weeks ago
Kristján F Baku, Azerbaijan
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145 people have reviewed this hotel

Traveler rating
    44
    62
    23
    10
    6
See reviews for
7
15
21
86
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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English first
A TripAdvisor Member
4 of 5 stars Reviewed 1 week ago

Excellent rooms, building and staff and a very quiet hotel. I would definitely stay here again. However...be aware that anything they arrange for you is VERY over priced. Book day tours online through local businesses, and it will cost you half (literally). I wanted to go to Mir Castle. Hotel said 280 euros, online Minsk tourism companies were 139 euros.... More

Was this review helpful? Yes
GurselKaradeniz, General Manager at Crowne Plaza Hotel, responded to this review

Dear Guest, Thank you for the review you posted on TripAdvisor following your recent stay with us. It’s glad to hear that you enjoyed your stay and the hotel service and facilities. Once again, I thank you for sharing your experience. We are looking forward to welcoming you back to the Crowne Plaza Hotel Yours sincerely, Gursel Karadeniz More

Baku, Azerbaijan
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

If budget is not an issue, this is one of the few options in Minsk. The place has a very big and complete gym (normally hotels have just a small fitness gym with few machines) together with a nice pool and spa facilities. The hotel also has a casino (popular in Minsk) and a club (Next Club). The club is... More

Was this review helpful? Yes
GurselKaradeniz, General Manager at Crowne Plaza Hotel, responded to this review

Dear Guest, Thank you for taking the time to post a review on TripAdvisor following your recent stay with us. We truly appreciate it as it allows us to improve our service standards and constantly aim higher. We are pleased you like our Princess Spa facilities. Once again, thank you for staying with us and we all hope to have... More

Istanbul, Turkey
1 review
5 of 5 stars Reviewed 4 weeks ago

During my business travel to Minsk, I have stayed at this hotel for 6 days, I have been overwhelmed with the staff and their services greatly. Facilities within the hotel such as restaurant, lobby bar, night club, breakfast buffee and the spa are excellent and provides top notch service. I strongly recommend this hotel for your stay in Minsk.

Was this review helpful? Yes
GurselKaradeniz, General Manager at Crowne Plaza Hotel, responded to this review

Dear Guest, Thank you so much for taking the time to review our hotel. We are always pleased to hear that our Guests enjoyed their stay and were satisfied with everything our hotel has to offer. We look forward to welcoming you back in the near future. Sincerely, Gursel Karadeniz General Manager More

Senior Contributor
34 reviews 34 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed March 10, 2014

I've already been to this hotel when it was brad new - it was back in 2006. or 2007., don't exactly recall...But anyhow, the hotel does show sign of the times. Location is good, reception staff is ok, even the consierge will do your best to help you. Gym is small, but compared to some other hotels - it's ok.... More

Was this review helpful? Yes 1
GurselKaradeniz, General Manager at Crowne Plaza Hotel, responded to this review

Dear Guest, Thank you for your positive comments about your recent stay at the Crowne Plaza Minsk Hotel. Please accept our sincere apology if the service you received was not at par with your expectations. We have taken a note and wish to thank you for all your valuable comments. These are of great importance to us and allow us... More

Abu Dhabi, United Arab Emirates
1 review
5 of 5 stars Reviewed March 8, 2014

i would like to thank Crowne Plaza hotel for the amazing service specially Mrs Alena aswell i really appreciate her service amazing woman so professional and she did her job in excellent way it was my first time i go to belarus and the first time i see snow it was so cold for me to go out but that... More

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GurselKaradeniz, General Manager at Crowne Plaza Hotel, responded to this review

Dear Guest, Thank you for taking the time to leave such a warm and kind review! We are happy to hear you enjoyed your stay so much. We will pass your great comments to all members of our Team and Mrs. Alena. The Team will be happy to learn that their efforts are appreciated. Once again, we would like to... More

Warsaw, Poland
Senior Contributor
45 reviews 45 reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed February 13, 2014

Given the fact that there's not that much competition for high-end hotel accommodation as yet in Minsk, Crowne Plaza could probably get away with a much less conscientious and perfectionist approach to the level of service they offer, but in fact it is one of the nicer ones that I have stayed in. Very comfortable, well-located accommodation, good breakfasts, excellent... More

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GurselKaradeniz, General Manager at Crowne Plaza Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your review on Trip Advisor. We are happy to hear that from the well-located accommodation, good breakfast and ambiance we were able to meet with your expectations. Also I would like to thank you for commending our hotel service. The team will be pleased to hear your comments. We all... More

London, United Kingdom
Contributor
14 reviews 14 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 26, 2014

We found this centrally located Minsk hotel a great choice for a recent busness trip. Whilst the decor isn't entirely up to date, it is nonetheless very comfortable and the rooms have everything you might need. The free wifi worked faultlessly, which was a bonus! The staff were very friendly, helpful and customer-focused, and a high proportion of the front... More

Was this review helpful? Yes 1
GurselKaradeniz, General Manager at Crowne Plaza Hotel, responded to this review

Dear Guest, Thank you very much for visiting us and for your kind words about your general positive experience with us. We are happy to hear that from the location, service and ambiance, we were able to meet with your expectations and hope to have the pleasure to welcome you back in the near future. Once again thank you for... More

Istanbul, Turkey
2 reviews
5 of 5 stars Reviewed January 22, 2014

I stayed in the hotel 3 nights and should point that from the greeting by Doormen, checking by reception, carrying my luggage by bellboy an his explanation was just perfect I felt like at home. During my stay I have been in the Lobby bar and Dolce Vita restaurant .service was good and food were delicious. I received a free... More

Was this review helpful? Yes
GurselKaradeniz, General Manager at Crowne Plaza Hotel, responded to this review

Dear Guest, Thank you very much for your recent review. It was with great pleasure that I received your candid comments, for which I would like to thank you. The team will be thrilled as it is greatly appreciated when their efforts are recognised. We all look forward to having another opportunity to welcome you in the not too distant... More

Colchester, United Kingdom
1 review
4 of 5 stars Reviewed January 22, 2014

I stayed here for one night on my way to another town in Belarus, It was very nice as you would expect from the crown plaza. the room was perfect and clean. the only thing i was disappointed about was the breakfast, which was lacking. we had a long 4 hour bus ride ahead of us and i wish there... More

Was this review helpful? Yes
GurselKaradeniz, General Manager at Crowne Plaza Hotel, responded to this review

Dear Guest, Thank you very much for your stay with us at the Crowne Plaza Minsk Hotel and for sharing your feedback here on tripadvisor.com. We are delighted to read your positive feedback regarding the room and have also noted your comments regarding the breakfast. Your remarks have been discussed with concerned department heads. We look forward to welcoming you... More

London, England, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 13, 2014

The hotel itself is very good, perfect for work, rooms are spacious, have a nice work area, and good internet connection, good location to eve thing you want, Reception staff were pleasant but when checking in they didn't give you all the information you need, they just checked me in, they never showed were the lifts were, or that there... More

Was this review helpful? Yes
GurselKaradeniz, General Manager at Crowne Plaza Hotel, responded to this review

Dear Mr. Philip N, Thank you for taking time out of your busy day to leave us a candid review. We are happy you like the room, the hotel itself and the internet connection. It was most disappointing to see that you were not happy with some aspects of the service you received during your stay at Crowne Palza Hotel.... More

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Additional Information about Crowne Plaza Hotel

Also Known As:
Crowne Plaza Minsk
Address: 13 Kirova str., Minsk 220030, Belarus
Phone Number:
Location: Belarus > Minsk
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Luxury Hotel in Minsk
#2 Business Hotel in Minsk
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Crowne Plaza Hotel 5*
Official Description (provided by the hotel):
Crowne Plaza Minsk is a comfortable and elegant hotel for your relaxing, productive, successful trip. Hotel is famous for it's attentive tailor-made service, extensive meeting facilities, surpemely comfortable rooms, equipped with everything you may need for an effective work and pleasant rest. All registered guests are welcome to use free wireless high-speed Internet available throughout the hotel and complimentary access to indoor swimming pool and gym. Hotel Executive Club floor guests can enjoy enhanced services of our Executive Club Lounge. Hotel is perferctly situated at the heart of the city, minutes from the Independence square. Minsk International Airport is just 40 minutes by taxi and you're steps from Minsk Central railway station. Our Empire Restaurant with its fantastic view of the city provides an experience of excellent open buffet breakfasts. All the riches and varieties of magnificent Italian cuisine can be found in our fine dining restaurant"Dolce Vita". You can enjoy a cup of premium coffee, a light snack of a delicious meal in a pleasant and cozy atmosphere of the Lobby bar. We also invite you to find harmony and beauty with our Princess Spa center treatments where relaxing bouquets, natural formulas and ingredients will make you feel restored and full of energy. All registered guests are welcome to use free access to swimming pool complete with whirlpool guns, saunas and jacuzzi, as well as magnificently equipped gym. Don't miss wonderful opportunity to access the adjoining casino from Crowne Plaza Minsk's Lobby for sophisticated fun or shake off the day by dancing to live music at our stylish Next night club. ... more   less 
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