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All 37 Minsk hotels

Crowne Plaza Hotel

5.0 of 5 Hotel   |   13 Kirova str., Minsk 220030, Belarus
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Ranked #11 of 37 Hotels in Minsk
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Andyroo99 Edinburgh, United Kingdom
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224 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Edinburgh, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I and our young son stayed at Crowne Plaza Minsk for 5 nights in late October while visiting Minsk for a holiday break - an excellent hotel to stay at when visiting the city. Great downtown location - near lots of amenities/eating out options. A short walk to the central train station and also near Metro station.... More

Was this review helpful? Yes
GurselKaradeniz, General Manager at Crowne Plaza Hotel, responded to this review

Dear Guest, Thank you for contacting Crowne Plaza Minsk regarding your experience during your recent stay. We appreciate you taking the time to make us aware of your delightful experience during your recent stay. We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staffs efforts and... More

Bellevue
Top Contributor
364 reviews 364 reviews
90 hotel reviews
190 helpful votes 190 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was my second visit in the past three years to the Crowne Plaza in Minsk, and this time, I had a fabulous experience. Upon arrival, I was immediately registered within a reasonable time parameter. In the registration area, there are always bottles of complimentary fresh water, and green apples that you can take with you at any time. Bellman... More

Was this review helpful? Yes
GurselKaradeniz, General Manager at Crowne Plaza Hotel, responded to this review

Dear Guest, We are so pleased to know how much you enjoyed your stay with us! Our team really do best to make your stay pleasant. Thank you for your recommendations about our hotel. Our goal is to ensure your feedback will be shared with all the hotel team. We value your opinions of how we hosted your stay. Thank... More

Istanbul, Turkey
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

i have been in many hotels but this hotel is perfect clean, very big rooms, perfect breakfast. personnel are very nice. must try restaurant Dolce- Vita you can find many channels on TV. Casino Very nice night club. SPA is perfect

Was this review helpful? Yes 1
GurselKaradeniz, General Manager at Crowne Plaza Hotel, responded to this review

Dar Guest, Thank you very much for taking the time to share your comments regarding your stay with us. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide a great place to stay. We are happy to know that you enjoyed our guestrooms and hotel service.... More

Portsmouth, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 18, 2014

My wife and I stayed at this hotel for 3 nights and had a lovely stay. Front desk staff very helpfull and always a smile, used lobby bar and was made to feel very welcoming, rooms were spacious and very clean.swimming pool sauna,and steam room were excellent , can recommend the Next nightclub we went there every night, the staff... More

Was this review helpful? Yes
GurselKaradeniz, General Manager at Crowne Plaza Hotel, responded to this review

Dear Guest, Thank you for sharing your experience regarding your stay with us. Our goal is to ensure your feedback will be shared with all the hotel staff. We are happy to see that you enjoyed your stay and appreciate the positive remarks about our hotel, night club and the swimming pool. We look forward to making your next stay... More

Frankfurt, Germany
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed October 11, 2014 via mobile

The hotel is well located and just across the Minsk stadium which is presently being renovated. Rooms are fine, nothing really special but adequate for a night or two. Bathrooms are similar - nothing special, but clean with good water pressure. Internet works well and it was included in my rate. TV channels are a huge concern as the hotel... More

Was this review helpful? Yes
GurselKaradeniz, General Manager at Crowne Plaza Hotel, responded to this review

Dear Guest, I would like to thank you for choosing Crowne Plaza Minsk Hotel as your accommodation choice during your recent stay in Minsk, Belarus. I appreciate your concern, interest and the time to bring these matters to our attention. Your comments have certainly raised many areas of concern that need to be addressed and will inspire us to strive... More

London, United Kingdom
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 1, 2014

This hotel is fine. That's it. Its clean, but dated. Rooms are a little small. Breakfast was very average. Staff were polite and helpful. Stayed one night, provided a bed to sleep in, but not a destination in my view.

Was this review helpful? Yes 1
GurselKaradeniz, General Manager at Crowne Plaza Hotel, responded to this review

Dear Guest! Thank you very much for your recent stay with us. We are always happy to look into guests feedback and improve wherever possible. We appreciate your compliments regarding our hotel. We hope to get the opportunity of welcoming you back in the future. Sincerely, Gursel Karadeniz General Manager More

Worthing, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 14, 2014

OK, this was our annual stag outing to find an Eastern European country that would offer great hospitality and value for money. Having done Kiev in 2003 every year up to 2012 we decided to find a similar environment that would require getting there via a VISA. The VISA ensures that it won't be swamped with westerners. I was half... More

Was this review helpful? Yes 1
GurselKaradeniz, General Manager at Crowne Plaza Hotel, responded to this review

Dear Guest, Thank you for taking the time to write your comments. As a team, its our goal to provide a hassle-free, comfortable atmosphere to our guests. We are happy to know that you like your stay with us. We consider your preference for non-smoking room and next time we will do our best to satisfy your needs. Thank you... More

Gibraltar
Contributor
17 reviews 17 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 14, 2014 via mobile

I stayed here for a week and it was an excellent hotel, everything was to a high standard, staff were friendly and rooms were a good size with a huge bathroom. Breakfast was good and the top floor restaurant excellent. Winning in the onsite casino also helped! Coming back for another stay soon.

Was this review helpful? Yes
GurselKaradeniz, General Manager at Crowne Plaza Hotel, responded to this review

Dear Guest, Thank you very much for your recent stay with us. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide a great place to stay.We are delighted to hear that you spent a memorable time at the Crowne Plaza Minsk Hotel.With great pleasure we will... More

Nivelles, Belgium
Senior Contributor
32 reviews 32 reviews
32 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed September 10, 2014

There are some pluses to this hotel. It's in a convenient enough location for tourism. All the staff we encountered were friendly and helpful. It is clean and upscale, with very reasonably priced room service breakfast, comfortable bed and pillows, and lots of extra toiletries and coffee tray snacks. Also, wifi always worked reliably. Unfortunately, despite the fact that it... More

Was this review helpful? Yes
GurselKaradeniz, General Manager at Crowne Plaza Hotel, responded to this review

Dear Guest, Thank you so much for taking the time to express your thoughts and concerns. We rely on, our guest, to let us know how we are doing and how we can better meet your needs. We appreciate you bringing all this matters into our attention as this is our best resource for improving guest satisfaction. We have shared... More

Denver, Colorado
Top Contributor
78 reviews 78 reviews
44 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 9, 2014

I stayed here for a business meeting. I was accidentally booked a smoking room by my company. while it was not incredibly smokey, I asked for a non-smoking room and was moved to a "superior" room. It had plenty of room; enough to have a meeting with a co-worker in my room and not feel uncomfortable. The pool and sauna... More

Was this review helpful? Yes
GurselKaradeniz, General Manager at Crowne Plaza Hotel, responded to this review

Dear Guest, Thank you for sharing your experience regarding your stay with us. We are always happy to look into guest’s feedback and improve wherever possible. We are happy to see that you enjoyed your stay and appreciate the positive remarks on our staff, about swimming pool pool and sauna. We are sincere sorry that you were not fully enjoying... More

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Additional Information about Crowne Plaza Hotel

Address: 13 Kirova str., Minsk 220030, Belarus
Phone Number:
Location: Belarus > Minsk
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Crowne Plaza Hotel 5*
Number of rooms: 151
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Also Known As:
Crowne Plaza Minsk

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