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All 36 Minsk hotels

Crowne Plaza Hotel

5.0 of 5 Hotel   |   13 Kirova str., Minsk 220030, Belarus
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75%
Ranked #7 of 36 hotels in Minsk
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
JBP81 Cabrera de Mar, España
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190 people have reviewed this hotel

Traveler rating
    62
    81
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    11
    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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English first
Cabrera de Mar, España
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

A good 4 star hotel located next to the city center and with all you can expect from this kind of hotels. Everything OK in the room. Not outstanding but anything missing. Good breakfast with a good number of alternatives. Services in the Hotel are OK but include a complete casino, a currency exchange office and a COMPLETE gym. The... More

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GurselKaradeniz, General Manager at Crowne Plaza Hotel, responded to this review

Dear Guest, Thank you for taking the time to share this review. We truly appreciate it as it allows us to improve our service standards and constantly aim higher. We will review your concerns with our management team and take necessary action to improve our service issues .Our staff always goes out of their way to be helpful and attentive... More

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

I stayed in an upgraded room which was in excellent condition - well fitted out, quiet and comfortable. The staff we very helpful with advice and directions etc It was quite warm and the aircon system hadn't been activated for summer so had to keep windows open but that was probably a rare issue arising only at the time of... More

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GurselKaradeniz, General Manager at Crowne Plaza Hotel, responded to this review

Dear Guest, Thank you for reviewing the Crowne Plaza Minsk Hotel. With great pleasure we noted that you truly enjoyed your visit and the services rendered. Your positive and rewarding feedback has already been shared with my team. Your points about work of Air-Conditioning unit have been noted and taken into consideration. Look forward to welcoming you back again in... More

Warsaw, Poland
Senior Contributor
31 reviews 31 reviews
26 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

we have spent 4 nights in Crowne Plaza in July 2014. Crowne Plaza is more business oriented hotel - nevertheless is nicely located for the tours around the city. Some places are quite tired but still OK. LOCATION Hotel is located close to the major attractions. We have arrived by train and it took as less than 10 minutes walk... More

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GurselKaradeniz, General Manager at Crowne Plaza Hotel, responded to this review

Dear Guest Thank you for taking the time to share with us this review. We appreciate all your compliments regarding our hotel. We keep doing our best to meet and exceed guests’ needs and expectations during staying at our hotel and to provide each gust with superior service and accommodation. We look forward to accommodating your future travel needs. Sincerely,... More

london
Top Contributor
91 reviews 91 reviews
63 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here as the hotel I was staying in was full, the room I was given was in the quiet section of the hotel and was perfectly fine. the bathroom smelled a little musty and was a little below par, but all in all and considering the VERY reasonable price and good service this hotel is very good value... More

Was this review helpful? Yes
GurselKaradeniz, General Manager at Crowne Plaza Hotel, responded to this review

Dear Guest, Thank you for reviewing the Crowne Plaza Minsk Hotel. With great pleasure we noted that you truly enjoyed your visit and the services rendered. Your positive and rewarding feedback has already been shared with my team. Your points about bathroom have been noted and taken into consideration. Look forward to welcoming you back again in the near future!... More

London, United Kingdom
Senior Contributor
34 reviews 34 reviews
32 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed June 22, 2014

Just a few minutes in a taxi from Minsk 1 airport this is an excellent hotel with polite, attentive staff, rooms which are clean and comfortable, a good location and a decent breakfast. I wouldn't hesitate to staty here again when I am next in Minsk.

Was this review helpful? Yes 3
GurselKaradeniz, General Manager at Crowne Plaza Hotel, responded to this review

Thank You very much for sharing Your experience regarding Your stay at Crowne Plaza Minsk. We greatly appreciate the time You have taken to it to our attention and we are happy that You enjoyed Your stay with us and that is our main goal. We look forward to the pleasure of welcoming and serving You at our hotel again.... More

Geneva, Switzerland
1 review
5 of 5 stars Reviewed June 21, 2014

I stayed at this hotel for 4 days during the business trip and i have to say that i was perfectly satisfied. The receptionists were very friendly and i checked in easily. I took superior room and it was perfectly clean and cozy, it was on the sunny side as i requested. Room waiter was polite and pleasant, food was... More

Was this review helpful? Yes
GurselKaradeniz, General Manager at Crowne Plaza Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your feedback about your recent stay with us. I am more than delighted that you have enjoyed your stay at the property. Our staff always goes out of their way to be helpful and attentive to the guests and we are glad that you enjoyed their hospitality. Comments like yours... More

Minsk, Belarus
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed June 21, 2014

I stayed in this Hotel for 7 nights and I would like to share my experience: 1. Doorman run to open the door of the taxi an helped me with the luggage 2. Reception checked me in fast and eficiently 3. Room was comfortable, matress was comfortable 4. There was a pillow menu and you can order any type for... More

Was this review helpful? Yes
GurselKaradeniz, General Manager at Crowne Plaza Hotel, responded to this review

Dear Guest, Thank you so much for taking the time to write us a review here on TripAdvisor. We are always pleased to hear that our Guests enjoyed their stay and were satisfied with everything our hotel has to offer. We look forward to welcoming you back in the near future. Sincerely, Gursel Karadeniz General Manager Crowne Plaza Minsk More

Istanbul, Turkey
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 8, 2014

I would like to express my appreciations to Crowne Plaza Minsk for another perfect stay in the Hotel. This Hotel became like my home away home and. Service, cleaning, atmosphere and rooms are just perfect. I would like to congratulate all staff and management for improving the environment and the service constantly since two years, there are so many changes... More

Was this review helpful? Yes
GurselKaradeniz, General Manager at Crowne Plaza Hotel, responded to this review

I would like to thank you for taking the time and effort in sharing your experience on tripadviser. We take our guest comments seriously and always aim to provide comfortable and warm accommodations in our hotel. The team of Crowne Plaza would like to thank you for such pleasant comment. It is our main goal to achieve such kind of... More

Budapest, Hungary
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 8, 2014

Apart from some of the staff having language problems, the hotel is great. The spa area is wonderful, the pool is big. Everybody was really helpful, sometimes however the frequent room checks were a bit annoying.

Was this review helpful? Yes 1
GurselKaradeniz, General Manager at Crowne Plaza Hotel, responded to this review

Thank you for contacting Crowne Plaza Minsk regarding your experience during your recent stay. First of all let me say that we greatly appreciate you taking the time to bring this matter to our attention and apologize for any inconvenience you may have experienced. It is our goal to consistently provide superior service and accommodations and your feedback and comments... More

Paris, France
Contributor
15 reviews 15 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 5, 2014

One of the best choices for a stay in Minsk. The hotel is perfectly located, well maintained rooms with a lot of amenities, good breakfast. The staff was friendly and polite. The internet is for free but quiet slow. The hotel restaurant food was average (soup and salad were bland). Regular rooms was spacious, clean and confortable..The hotel is about... More

Was this review helpful? Yes 2
GurselKaradeniz, General Manager at Crowne Plaza Hotel, responded to this review

Dear Guest, Thank you for reviewing the Crowne Plaza Minsk Hotel. With great pleasure we noted that you truly enjoyed your visit and the services rendered. Your positive and rewarding feedback has already been shared with my team. Your points about internet connection and food have been noted and taken into consideration. Look forward to welcoming you back again in... More

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Additional Information about Crowne Plaza Hotel

Address: 13 Kirova str., Minsk 220030, Belarus
Phone Number:
Location: Belarus > Minsk
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Crowne Plaza Hotel 5*
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Also Known As:
Crowne Plaza Minsk

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Amenities

Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#1 Spa Hotel in Minsk #1 Casino Hotel in Minsk #2 Luxury Hotel in Minsk #2 Business Hotel in Minsk
Hotel Class
Official Description (provided by the hotel)
Crowne Plaza Minsk is a comfortable and elegant hotel for your relaxing, productive, successful trip. Hotel is famous for it's attentive tailor-made service, extensive meeting facilities, surpemely comfortable rooms, equipped with everything you may need for an effective work and pleasant rest. All registered guests are welcome to use free wireless high-speed Internet available throughout the hotel and complimentary access to indoor swimming pool and gym. Hotel Executive Club floor guests can enjoy enhanced services of our Executive Club Lounge. Hotel is perferctly situated at the heart of the city, minutes from the Independence square. Minsk International Airport is just 40 minutes by taxi and you're steps from Minsk Central railway station. Our Empire Restaurant with its fantastic view of the city provides an experience of excellent open buffet breakfasts. All the riches and varieties of magnificent Italian cuisine can be found in our fine dining restaurant"Dolce Vita". You can enjoy a cup of premium coffee, a light snack of a delicious meal in a pleasant and cozy atmosphere of the Lobby bar. We also invite you to find harmony and beauty with our Princess Spa center treatments where relaxing bouquets, natural formulas and ingredients will make you feel restored and full of energy. All registered guests are welcome to use free access to swimming pool complete with whirlpool guns, saunas and jacuzzi, as well as magnificently equipped gym. Don't miss wonderful opportunity to access the adjoining casino from Crowne Plaza Minsk's Lobby for sophisticated fun or shake off the day by dancing to live music at our stylish Next night club. ... more   less 
Number of rooms
151

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