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Crowne Plaza Hotel

5.0 of 5
13 Kirova str., Minsk 220040, Belarus
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Crowne Plaza Hotel
Ranked #6 of 21 hotels in Minsk
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78 reviews from our community

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Traveler rating
    20
    32
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    5
Date Rating
Beirut, Lebanon
Senior Contributor
41 reviews 41 reviews
25 hotel reviews
Reviews in 27 cities Reviews in 27 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 10, 2013

The Crown Plaza in Minsk is an excellent hotel. The rooms are large and clean with big and comfortable beds, the bathrooms are big with well functioning showers and plenty of water pressure. Internet worked very well in my room but not so in others which were further away from the router. Service is excellent, very professional. The spa and... More

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GurselKaradeniz, General Manager at Crowne Plaza Hotel, responded to this review
May 15, 2013

Dear Guest, Thank you for taking the time to write positive review of your recent stay at Crowne Plaza Minsk. We are very pleased to hear that you found our Dolce Vita Restaurant excellent, spa and gym good and hotel staff very friendly. Your comments will be shared with hotel staff. Thank you once again for sharing such a nice... More

New York City, New York
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed May 3, 2013

Keep in mind this is a high end hotel in Minsk. It would not be a high end hotel in Moscow or Chicago or Munich. I reserved a room far in advance and requested it be quiet. They put me in a room on the 2nd floor right over the coat room for the night club and lounge area. You... More

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GurselKaradeniz, General Manager at Crowne Plaza Hotel, responded to this review
May 8, 2013

Dear Guest, Thank you so much, we are delighted to read your comment on your stay. It is very useful for us and with no doubt, all this information will be shared with all our team, which will help us to increase our level of service in a seamless and effective way. Kindly accept our sincere apologies for any inconveniences... More

Cologne, Germany
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
Reviews in 20 cities Reviews in 20 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 11, 2013 via mobile

As mentioned by the previous reviewer, there's an active Casino on the second floor that you must past through to reach your room. It was after midnight when I checked in on a Wednesday night and the party was in full-swing, lots of ladies and drunken men loitering in the path between reception and the lift to my room. It... More

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GurselKaradeniz, General Manager at Crowne Plaza Hotel, responded to this review
April 15, 2013

Dear Guest Thank you for contacting the Crowne Plaza Minsk regarding your experience during your recent stay. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to... More

Helsinki
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed April 8, 2013 via mobile

This property is basically ok for a corporate stay. The place may say IHG Crowne Plaza on the outside, but it's operated more like an independent ex soviet era hotel. The staff do their best, but I think they are just lacking the real training in guest service and hospitality. The rooms are the usual Crowne plaza style. Clean and... More

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GurselKaradeniz, General Manager at Crowne Plaza Hotel, responded to this review
April 9, 2013

Dear Chadmidi, Thank a lot for your time and feedback. It is a great to have your first-hand review on Crowne Plaza Minsk. We are truly glad that you appreciated the cleanliness and comfort of our rooms. It all our pleasure that you like our cocktail bar with well-made drinks. We can say for sure, that our hotel team members... More

Vienna
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 16, 2013

It is a good place to stay in Minsk. Free Internet and a good Italian restaurant. You have also casino and night club. Staff is friendly like most people in Belarus. Rooms have enough space and bathroom is pretty large. Heating can be sometimes very hot but temperatures can be very low during winter.

Was this review helpful? Yes 1
GurselKaradeniz, General Manager at Crowne Plaza Hotel, responded to this review
March 19, 2013

Thanks for sharing your experience with us. It’s a great to read that you enjoyed your stay. We are delighted to know that free Internet access and Italian restaurant met your expectations. We are also appreciate to read, that you liked our spacious rooms with large bathrooms. Also we hope that you found our stuff helpful as well as friendly,... More

Vienna, Austria
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed February 26, 2013

The Crowne plaza is a very nice Hotel. Clean rooms, very good Service. Safe - many security people around.I liked the spa and the pool very much. There is also a free WiFi net available for Business People and Internet addicts. In general the people in Belarus are nice and helpful, especially in this Hotel. All in all: I will... More

Was this review helpful? Yes 3
Alena B, Public Relations Manager at Crowne Plaza Hotel, responded to this review
March 1, 2013

Dear Henry Rome, Many thanks for letting us know about your stay. We are glad to see you enjoyed it. It is great to read, that you found our service very good, appreciated cleanliness of our guest rooms and level of safety. That is what we are striving for. It is all our pleasure, that you liked the spa and... More

Sleepy Hollow, IL
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 17, 2013

I really enjoyed my stay in the Crowne Plaza hotel in Minsk. Good fitness center and pool, spa, restaurants, disco and casino on premises. I was there for 5 nights, the first 2 nights the hotel had a game developers conference during the day. Being a non-smoker, I am always sensitive to smoke (a real problem for me in most... More

Was this review helpful? Yes 1
Alena B, Public Relations Manager at Crowne Plaza Hotel, responded to this review
February 21, 2013

Dear Guest, Thank you so much for your review of your recent stay with us. We’re always so happy to hear positive feedback from our guests. We greatly appreciate your comments, in particular about location, service and staff. We hope to have the opportunity to welcome you again soon. Have a nice week. More

toronto, On, canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed February 2, 2013

At a 5-star property you would expect help with luggage upon arrival, staff that says "hello" to guests and is capable of smiling, willingness to help, etc. None of that was present at the hotel during my stay, so it's a 3-star service at best. (One of the most memorable experiences about the hotel is pulling up to the entrance... More

Was this review helpful? Yes 3
Alena B, Public Relations Manager at Crowne Plaza Hotel, responded to this review
February 5, 2013

Dear Guest Thank you for bringing this to our attention. We are very disappointed to note that you did not have a positive experience with our hotel. There is no doubt that all information provided is taken seriously and shared with all our stuff. Please, be informed, that we strive to provide excellent service to all our guests and value... More

Minneapolis
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 30, 2013

I've stayed at this hotel a number of times and every time I feel lucky that i'm not at one of the other options nearby. Minsk is a great place to experience the pleasures of a post-soviet, soviet style life which unfortunately tends to extend to hotel choice and appointments. This hotel was built and is managed by a Turkish... More

Was this review helpful? Yes 3
Alena B, Guest Relations Manager at Crowne Plaza Hotel, responded to this review
February 1, 2013

Dear Guest, Thank you for taking the time to write positive review of your recent stay at Crowne Plaza Minsk. We always like hearing from our guests who have just had the pleasure of nice stay with us. Our staff always are taking care of every guest needs. Every guest is valued customer for us. We are pleased that you... More

Zurich, Switzerland
Senior Contributor
40 reviews 40 reviews
28 hotel reviews
Reviews in 21 cities Reviews in 21 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed October 10, 2012

The Crown Plaza in Minsk is for sure one of the best hotels in Belarus, I love the rooms and big bathrooms... Service is OK and speaks good english, The nightclub as well Restaurant are very eastern european, there are better ones in town but all over all the hotel is the best I have stayed in Belarus so far.... More

Was this review helpful? Yes 1
Alena B, Public Relations Manager at Crowne Plaza Hotel, responded to this review
December 10, 2012

Dear Guest, Thank You for you review, it is great to read that we were able to make it right for you. We are happy that our service met most of your expectations and we are also delighted to read that you found our hotel as the best one in Belarus. Thank you for sharing your opinion with us about... More

 
 
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Additional Information about Crowne Plaza Hotel

Also Known As:
Crowne Plaza Minsk
Address: 13 Kirova str., Minsk 220040, Belarus
Phone Number:
Region: Belarus > Minsk
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotels in Minsk
Price Range: $$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Hotel opened on 26 May 2008. The Crowne Plaza Minsk hotel is a 5 star international hotel in the heart of Minsk. The hotel, with its unique architecture, is located in the Minsk city centre opposite the Minsk Dynamo Stadium and within walking distance from the Minsk Nezavisimosti Square. Shopping, cultural institutions, attractions of the city and business spots are all within easy reach from the hotel via underground or even walking. The Crowne Plaza Minsk hotel offers 115 elegantly designed rooms including 2 Presidential Suites and Crowne Plaza Club Rooms. All rooms are equipped to the very high standards including wireless internet connection, air-conditioning, a dedicated work area with data-port, satellite large screen LCD television, mini-bar, safe, iron / ironing board, hairdryer and teapot. Indoor swimming pool, SPA, Fitness Centre - opnening soon! ... more   less 
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