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Sheraton Tirana Hotel

#17 of 71 Hotels in Tirana
Certificate of Excellence
Sheshi Italia, Tirana, Albania
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Sheraton Tirana Hotel
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Sheraton Tirana Hotel
Sheraton Tirana Hotel
Sheraton Tirana Hotel
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245 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

The management of this hotel is subpar, I was charged an early check-in fee despite booking 4 nights. Furthermore, the lack of customer support was weak (the gym was closed one morning and I had my room key and the gentlemen at the front desk asked for my documentation)..shocking really In addition, we held an event (business function) and the... More 

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SheratonTiranaHotel, Manager at Sheraton Tirana Hotel, responded to this review

Dear Guest. Thank you for taking time to provide us your opinion regarding your stay in our hotel! We sincerely appreciate your comments and would like to say that we are sad and sorry that we could not meet your expectations, despite being complemented for our services by several other guests and customers during the event. We took note on... More 

Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I spend one night with my tour. We have been arranged a hugh size bedroom. I went to the gym 2 times and it opens 24 hours. Swimming pool with warm water and it close at 10pm. Nice buffet breakfasts with coffee machine. Walking distance to restaurants and supermarkets.

Was this review helpful? Yes 1
Denver, Colorado
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

I spent one night at this nice hotel. My room, a junior suite, was large and nicely furnished. The staff was helpful. The restaurant is elegant, and the food is very good. Please note, free internet is only available in the lobby. I walked around the area of the hotel at night and felt safe.

Was this review helpful? Yes 2
Belgrade, Serbia
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Staid two nights due to business trip. Excellent business hotel,perfect junior suite, I was upgraded. Nice breakfast. My recomendation at all.Located in the centre of the town.I was really suprised. I will come back for sure.

Was this review helpful? Yes 1
Zurich, Switzerland
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Now, I first have to say that Tirana is a "secret tip" for travellers who like unusual, mediterranean, laid-back and friendly cities, with a multitude of lounge cafés and a vibrating center with cool bars and restaurants. The Sheraton is perfect for business: Super friendly staff, a very good restaurant, nice rooms I was upgraded to a large suite with... More 

Was this review helpful? Yes 2
SheratonTiranaHotel, Manager at Sheraton Tirana Hotel, responded to this review

Dear Guest. We appreciate your review! It sounds as though we were able to deliver on the most important parts of the guest experience – accommodation, gym,staff, service and location. Thank you for letting us know, and we hope you will keep us in mind if your travels bring you back to Tirana someday. Kind regards! Jose Pinto General Manager More 

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 15, 2015

I was afraid Of my first visit in albania, but sheraton changed my mind. Great rooms made my visit a pleasure. Staff was not bad, but its a long way to the usual sheraton level. The whole hotel is near the middle Of city but surounded with Lot Of green. I recommmend.

Was this review helpful? Yes 1
SheratonTiranaHotel, Manager at Sheraton Tirana Hotel, responded to this review

Dear Guest, Thank you very much for your positive review! It is always a great pleasure to know that our dear guests appreciated our property and mostly important, the professionalism and the attitude of our staff. We look forward to welcoming you back! Thank you and best regards, Jose Pinto General Manager The Hotel Management More 

Podgorica, null, Montenegro
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 10, 2015

Great rooms, good service, all as it should be at this class of hotels. Only the prices of other things which are not included in the room price are little high for the Balkans. Also, the transfer prices offered by AVIS, located in the hotel lobby are high. I recommend Mer taxi or Speed taxi.

Was this review helpful? Yes 1
SheratonTiranaHotel, Manager at Sheraton Tirana Hotel, responded to this review

Dear Guest, Thank you for sharing your opinion about our hotel through this review! We are pleased to see that you enjoyed your time in our hotel and appreciated our service and our staff. We really do appreciate all your suggestions! Once again thank you for staying at the Sheraton Tirana Hotel. We'll be more than happy to have you... More 

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 31, 2015

If you ever visit Albania and its Capital.... Sheraton is not more either less beautiful and elegant than other hotels of the same company in different european cities. Maybe a little bit more expensive than the others but it's worth the stay. Enjoy it.!!!!

Was this review helpful? Yes 1
SheratonTiranaHotel, Manager at Sheraton Tirana Hotel, responded to this review

Dear Guest. We are delighted to know that you enjoyed your staying at the Sheraton Tirana Hotel. Our Guests satisfaction is our main concern and getting this kind of reviews is always a stimulus, to enhance our services and keep on doing better and better. We really hope to welcome you as our guest again. Kind regards, Jose Pinto General... More 

Athens, Greece
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 30, 2015

Ok- let's face it, this is not the best Sheraton you will ever go to. Despite the fact that the hotel quality is more of a 4 star, what makes it worth your while is the people. Excellent staff who are always keen to help. Conference room quality is great, it is the only VIP hotel in Tirana and the... More 

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SheratonTiranaHotel, Manager at Sheraton Tirana Hotel, responded to this review

Dear Guest. A huge "Thank You" for the nice note about the Hotel staff. It is our duty but also pleasure to always offer the best service to our guests. Thank you also for sharing your recent stay at the Sheraton Tirana Hotel. Our Guest’s opinions and satisfaction are among our main concerns. We look forward to host you back... More 

Houston, TX
Top Contributor
61 reviews 61 reviews
41 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed March 25, 2015

I gave this property 5*s on my last visit. Truthfully, many on the staff do deserve five stars, but the overall experience is less than completely satisfying. Here are my issues: - Electrical problems. My outlets kept blowing and I would be without Internet or the ability to charge my electronics for a day or more at a time. -... More 

Was this review helpful? Yes
SheratonTiranaHotel, Manager at Sheraton Tirana Hotel, responded to this review

Dear Guest. Thank you for your loyalty in our hotel and for sharing with us the unpleasant experiences you had during your stay. We sincerely regret for the negative impression you had, especially regarding the SPG Program, which is one of our Company main focus. We apologize for the issues you faced with the points, caused because of specified booking... More 

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Amenities