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Sheraton Tirana Hotel

#17 of 74 Hotels in Tirana
Certificate of Excellence
Sheshi Italia, Tirana, Albania
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Sheraton Tirana Hotel
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271 Reviews from our TripAdvisor Community

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Traveler rating
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    117
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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All months
Level Contributor
85 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed yesterday NEW

The Sheraton Tirana is a superb hotel well located next to Mother Teresa Square and Bllouku, the trendy nighttime dining neighborhood. The staff has all clearly attended 5-Star service school because they are exceptional. Mirjeta who serves in the club lounge is particularly attentive and awesome. The pool, breakfast, and weight room are all terrific. While the Sheraton Tirana meets... More 

Was this review helpful? Yes 1
Washington DC, District of Columbia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Clean and western... typical Sheraton.felt very safe and secure. Staff was very friendly and helpful, all spoke excellent English. I arrived much earlier then expected and was given a room with no problem. Upon check out the front desk clerk and bellman made sure I was picked up and told the Taxi driver to take me to the airport..I felt... More 

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Canmore, Canada
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago

This is a pretty nice hotel with only a few minor issues. The main problem is the absolute inappropriate treatment by the female staff toward foreign women. My wife came to stay with me during my trip and she has never experienced such poor treatment and disdain from the Female staff. I understand that this happens to foreign women a... More 

Was this review helpful? Yes 2
SheratonTiranaHotel, Manager at Sheraton Tirana Hotel, responded to this review

Dear Mr.Nette. We thank you once again to bring to our attention your comments in regards to the your most recent stay ! Once again we do apologize for the inconvenience your might have experienced during your stay with us. We as a team are committed to provide always the best possible service at all times. The positive comments and... More 

Luxembourg
Level Contributor
266 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I had a three night flawless stay here. The club room was really great. Staff professional and extremely friendly. Great fitness and pool (outdoor). Breakfast is wonderful as well. The centre of Tirana is about 10 minutes on foot, a nice and safe walk by the way. In one word,flawless.

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Diamond Bar, California
Level Contributor
68 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed July 25, 2015

This was suppose to be the only five star hotel in Tirana. What a disappointment! We had the last room at the end of the corridor which in the past we have found to be sometimes problematic. The room had ebony colored furniture which had such a thick coating of dust on every piece that I could write my name... More 

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SheratonTiranaHotel, Manager at Sheraton Tirana Hotel, responded to this review

Dear Guest. Thank you for writing your feedback after your recent stay at the Sheraton Tirana Hotel! We were very sorry to read about your experience and would like to offer our sincere apologies for the inconveniences. This is certainly not indicative of the Sheraton standard our hotel normally offers. Your comments have been discussed with the relevant departments and... More 

Tirana, Albania
Level Contributor
3 reviews
5 of 5 stars Reviewed July 14, 2015

It is really a 5 star hotel, very good, professional staff, excellent location, nice view of the park or the city stadium, the best and the most professional among Albanian hotels. I really like this hotel for the quality of the services they offer.

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SheratonTiranaHotel, Manager at Sheraton Tirana Hotel, responded to this review

Dear Guest. Thank you so much for the positive feedback after your recent stay at the Sheraton Tirana Hotel! We truly appreciate it and look forward to welcome you back on your next visit to Tirana. Kind regards, Management Team More 

Malta
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 13, 2015

This must be the to hotel in Tirana. Facilities are excellent, whilst the rooms are tip-top. I wouldn't mind staying at this hotel again as the staff are very helpful and the food is excellent, not to mention the very good facilities to organise conferences and meetings. I had the opportunity to stay at this hotel during one of my... More 

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SheratonTiranaHotel, Manager at Sheraton Tirana Hotel, responded to this review

Dear Guest. Thank you for writing your kind comments after your recent stay at the Sheraton Tirana Hotel. We were delighted that you enjoyed so many aspects of our hospitality and look forward to welcome you back in the near future. Kind regards, Management Team More 

Level Contributor
162 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed July 11, 2015

Sheraton Tirane is probably one of the best hotels in Albania. That said, there is still the small imperfections and signs of low quality that seems to be an Albanian trademark. The corridor floors have holes, covered up by the rug. The bathroom door kept opening itself as it had no lock, the minibar was warm and the TV channels... More 

Was this review helpful? Yes 1
SheratonTiranaHotel, Manager at Sheraton Tirana Hotel, responded to this review

Dear Guest. Thank you for taking the time to send us your feedback after your recent stay at the Sheraton Tirana Hotel! While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we... More 

Washington DC, District of Columbia
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 8, 2015

I liked this hotel when I stayed there during my recent business trip. Good location, reliable good quality service and friendly staff. The property is well maintained and has some good design features, which make it memorable. A nice view from the window onto a local stadium can be attractive to soccer fans, who can watch the game from their... More 

Was this review helpful? Yes 1
SheratonTiranaHotel, Manager at Sheraton Tirana Hotel, responded to this review

Dear Guest. Thank you so much for the positive feedback after your recent stay at the Sheraton Tirana Hotel We truly appreciate it and look forward to welcome you back on your next visit to Tirana! Kind regards, Management Team More 

Washington DC, District of Columbia
Level Contributor
49 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed June 25, 2015

The Sheraton is set back a bit farther than I would have liked, but the city is small so not a big deal. I have to say, the best part about it was the 24-hr gym and pool. I appreciated its open and inviting design, set with views of the greenery all around (one of the positive side effects of... More 

Was this review helpful? Yes
SheratonTiranaHotel, Manager at Sheraton Tirana Hotel, responded to this review

Dear Guest. Thank you for taking the time to send us your feedback after your recent stay at the Sheraton Tirana Hotel! While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we... More 

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