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All 13 Malabo hotels

Sofitel Malabo

5.0 of 5 Hotel   |   Plaza de la Independencia | Zona Presidencial, Malabo, Bioko Island P.O. BOX 393, Equatorial Guinea
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Magnifique breakfast
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Sofitel Malabo
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86%
Ranked #3 of 13 Hotels in Malabo
A recent review
5 of 5 stars reviewed 4 days ago
Lara J
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107 reviews from our community

Traveler rating
    59
    33
    12
    3
    0
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89
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

I had a very short, but great stay at your pretty hotel! The room was clean and decorated so nicely. A special thank you to the staff! You were so kind and made me enjoy my stay even more! Would love to come back soon!

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Wiesbaden
1 review
5 of 5 stars Reviewed 5 weeks ago via mobile

I really enjoyed my short stay here. The hotel is beautiful, clean and the staff is very friendly. Hard to imagine that you're actually in Western Africa. They serve some Cocktails which are amazingly great, some combinations I would have never thought of, p. eg. Cucumber Mojitos. The food is pretty good as well. Definitely worth a stay ;)

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GM_Sofitel_Malabo, Directeur général at Sofitel Malabo, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at Sofitel Malabo "President Palace". It is always a pleasure to receive positive feedback. We are working to improve & maintain the Bar cocktails, Food and service in general. The New Kitchen Chef, improve also some food details to give you pleasure to stay in our hotel. I will... More

2 reviews
5 of 5 stars Reviewed July 5, 2014

Thank you very much for a very kind service from Baptiste do Paco at reception desk and to all the other nice colleagues at the restaurant :) The breakfast buffet is very nice and started me well into a new day.

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GM_Sofitel_Malabo, Directeur général at Sofitel Malabo, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at Sofitel Malabo "President Palace". It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More

Hamburg, Germany
1 review
4 of 5 stars Reviewed June 2, 2014

I was really pleased about the kindness and presence of the staff. The breakfast was really, really good. Also my item from the card in the afternoon was tasty and good. Very good service!!! The atmosphere was relaxant and calmed me down. I really enjoyed the short stay.

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Alexandria, Virginia
1 review
5 of 5 stars Reviewed May 19, 2014

First class experience in every respect. The hotel has everything you need: excellent and comprehensive facilities, superb rooms, great food, and friendly and professional service. The hotel managers and staff are top-notch and they make all the difference in the world in making sure one is well taken care of. They are the very best!

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Frankfurt
2 reviews
4 of 5 stars Reviewed May 2, 2014

I had a very pleasant stay at the Sofitel Malabo Presidental Palace. The staff was very friendly, rooms not too big,but appropriate. The design of the hotel is modern and stylish. I certainly would recommend this place to friends and family.

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GM_Sofitel_Malabo, Directeur général at Sofitel Malabo, responded to this review

Dear Guest, We appreciate your comments regarding your stay at Sofitel Malabo "President Palace". It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you... More

Dubai
Contributor
15 reviews 15 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 29, 2014

The renovated colonial period building oozes character although the rooms are very small by Sofitel standards. Don't expect great nor friendly service. The food is surprisingly good- at least they've got the French flair right there.

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GM_Sofitel_Malabo, Directeur général at Sofitel Malabo, responded to this review

Dear Mr Bryan, Thank you for taking the time to tell us about your experience at Sofitel Malabo "President Palace". I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. But, I'm so suprise when you write about the staff is not friendly. It's your experience... At Sofitel, we strive to... More

St. Louis, MO
Top Contributor
67 reviews 67 reviews
54 hotel reviews
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed April 28, 2014

This an absolutely lovely hotel. It looks great at night from the outside and is just across a small park from the lovely Malabo Cathedral. The service was impeccable and very professional. I had booked two nights, but the day before my arrival, I had to change my reservation to one night due to airline schedule changes. Under the booking... More

Was this review helpful? Yes
GM_Sofitel_Malabo, Directeur général at Sofitel Malabo, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at Sofitel Malabo "President Palace". It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More

Senior Contributor
28 reviews 28 reviews
25 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 22, 2014

A Real SOoooFeat L² , Why ? So: because unexpected. Feat: because offering a wonderful "sur mesure" service", fitting your demands and exigences. L: which has a numeral Roman value of 50. Why 50 ? Cause it's a 50/50 and a 50+50 service. You enjoy your leisure stay 50/50 and your professional stay too, with the same value giving you... More

Was this review helpful? Yes
GM_Sofitel_Malabo, Directeur général at Sofitel Malabo, responded to this review

Dear Belinda, We appreciate your comments regarding your stay at Sofitel Malabo "President Palace". It is always a pleasure to receive the most complete and SO positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality... More

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Additional Information about Sofitel Malabo

Address: Plaza de la Independencia | Zona Presidencial, Malabo, Bioko Island P.O. BOX 393, Equatorial Guinea
Phone Number:
Location: Equatorial Guinea > Bioko Island > Malabo
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Sofitel Malabo 5*
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