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All 13 Malabo hotels

Sofitel Malabo

5.0 of 5 Hotel   |   Plaza de la Independencia | Zona Presidencial, Malabo, Bioko Island P.O. BOX 393, Equatorial Guinea
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Magnifique breakfast
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Sofitel Malabo
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85%
Ranked #3 of 13 hotels in Malabo
A recent review
5 of 5 stars reviewed 2 weeks ago
MBagci
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101 people have reviewed this hotel

Traveler rating
    53
    33
    12
    3
    0
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86
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Thank you very much for a very kind service from Baptiste do Paco at reception desk and to all the other nice colleagues at the restaurant :) The breakfast buffet is very nice and started me well into a new day.

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Hamburg, Germany
1 review
4 of 5 stars Reviewed June 2, 2014

I was really pleased about the kindness and presence of the staff. The breakfast was really, really good. Also my item from the card in the afternoon was tasty and good. Very good service!!! The atmosphere was relaxant and calmed me down. I really enjoyed the short stay.

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Alexandria, Virginia
1 review
5 of 5 stars Reviewed May 19, 2014

First class experience in every respect. The hotel has everything you need: excellent and comprehensive facilities, superb rooms, great food, and friendly and professional service. The hotel managers and staff are top-notch and they make all the difference in the world in making sure one is well taken care of. They are the very best!

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Frankfurt
2 reviews
4 of 5 stars Reviewed May 2, 2014

I had a very pleasant stay at the Sofitel Malabo Presidental Palace. The staff was very friendly, rooms not too big,but appropriate. The design of the hotel is modern and stylish. I certainly would recommend this place to friends and family.

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GM_Sofitel_Malabo, Directeur général at Sofitel Malabo, responded to this review

Dear Guest, We appreciate your comments regarding your stay at Sofitel Malabo "President Palace". It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you... More

Dubai
Contributor
12 reviews 12 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 29, 2014

The renovated colonial period building oozes character although the rooms are very small by Sofitel standards. Don't expect great nor friendly service. The food is surprisingly good- at least they've got the French flair right there.

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GM_Sofitel_Malabo, Directeur général at Sofitel Malabo, responded to this review

Dear Mr Bryan, Thank you for taking the time to tell us about your experience at Sofitel Malabo "President Palace". I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. But, I'm so suprise when you write about the staff is not friendly. It's your experience... At Sofitel, we strive to... More

St. Louis, MO
Top Contributor
67 reviews 67 reviews
54 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed April 28, 2014

This an absolutely lovely hotel. It looks great at night from the outside and is just across a small park from the lovely Malabo Cathedral. The service was impeccable and very professional. I had booked two nights, but the day before my arrival, I had to change my reservation to one night due to airline schedule changes. Under the booking... More

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GM_Sofitel_Malabo, Directeur général at Sofitel Malabo, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at Sofitel Malabo "President Palace". It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More

Senior Contributor
28 reviews 28 reviews
25 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 22, 2014

A Real SOoooFeat L² , Why ? So: because unexpected. Feat: because offering a wonderful "sur mesure" service", fitting your demands and exigences. L: which has a numeral Roman value of 50. Why 50 ? Cause it's a 50/50 and a 50+50 service. You enjoy your leisure stay 50/50 and your professional stay too, with the same value giving you... More

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GM_Sofitel_Malabo, Directeur général at Sofitel Malabo, responded to this review

Dear Belinda, We appreciate your comments regarding your stay at Sofitel Malabo "President Palace". It is always a pleasure to receive the most complete and SO positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality... More

Lisboa
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed April 22, 2014 via mobile

One of the best hotel I have been lately, the staff are all very friendly and helpful. You can enjoy quiet moments between work. You can also find a great variety of continental plates at the Restaurant.

Was this review helpful? Yes
GM_Sofitel_Malabo, Directeur général at Sofitel Malabo, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at Sofitel Malabo "President Palace". It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More

Strasbourg
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 20, 2014

I stay in Malabo once in a while and it is always a great pleasure to return to the Soditel! The staff is so nice and helpful, the rooms are really western standard. The pool area is great and the food is delicious.... Best and most opulent breakfast buffet in Africa I would say! You gonna love this place and... More

Was this review helpful? Yes
GM_Sofitel_Malabo, Directeur général at Sofitel Malabo, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at Sofitel Malabo "President Palace". It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More

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Additional Information about Sofitel Malabo

Address: Plaza de la Independencia | Zona Presidencial, Malabo, Bioko Island P.O. BOX 393, Equatorial Guinea
Phone Number:
Location: Equatorial Guinea > Bioko Island > Malabo
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Sofitel Malabo 5*
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TripAdvisor is proud to partner with Hotels.com, ACCOR, Expedia, Travelocity, Tingo, Despegar.com, Venere and Otel so you can book your Sofitel Malabo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Smooth, subtle, urbane… Sofitel Malabo President Palaceemanates a sense of tranquility that seems to be gleanedfrom the cloisters once framed by its walls. Breezypass ageways and a courtyard garden, but also the latesttechnology and superlative responsiveness to your everyneed. Work, relax, and relish the international atmosphere ingrowing capital of Equatorial Guinea ... more   less 
Number of rooms
100

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