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All 13 Malabo hotels

Hilton Malabo

Carretera del Aeropuerto Km 7 Bioko, Malabo, Bioko Island, Equatorial Guinea
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Ranked #4 of 13 Hotels in Malabo
A recent review
4 of 5 stars reviewed 2 weeks ago
Gordon G Nakhon Phanom, Thailand
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69 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Malabo, Bioko Norte, Equatorial Guinea
Senior Reviewer
7 reviews 7 reviews
2 of 5 stars Reviewed 3 days ago NEW

It has nice works of art and the decoration is nice. It has a bar and a pool bar that could be a lot better if it was run propperly. The food is not served in time and the staff of the outside bar are more woried about dancing to african music than to attend costumers with their orders. For... More

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Nakhon Phanom, Thailand
1 review
4 of 5 stars Reviewed 2 weeks ago

This is a very nice Hotel with very helpful and pleasant staff. The food is excellent and the Rooms are always very clean and tidy there is only one small complaint regarding the lighting in the room which is slightly lacking. The fitness center is well equiped and a pleasure to use.

Review collected in partnership with Hilton Hotels & Resorts

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Jean Francois N, General Manager at Hilton Malabo, responded to this review

Dear Gordon,, Thank you for choosing us at the Hilton Malabo as your residence during your stay in Guinea Equatorial. Rest asure I will share with our team members your kind comments and valuable feedback. But also, I will liaise with our engineering department regarding this lighting level issue ... I'm looking forward to welcome you back in the hotel... More

Bangkok, Thailand
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Well the first time I came here this hotel was pretty nice. The food was ok and it was a nice establishment for this developing west African country. But I hate to say it, but his place is going to fall apart if they don't get some people in here who know how to run a hotel. The staff cant... More

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Angie S, Guest Relations Manager at Hilton Malabo, responded to this review

Dear Mr.Chuck, First of all, I would like to thank you for sharing your experience while staying at the Hilton Malabo. I have taken good note of all points mentioned, and apologize for not reaching your expectations in several aspects. We are dedicating many hours in training, which have been very beneficial for some and still to be absorbed for... More

Luanda, Angola
Top Contributor
568 reviews 568 reviews
314 hotel reviews
898 helpful votes 898 helpful votes
4 of 5 stars Reviewed July 26, 2014

2 minutes from the airport (shuttles meet flights) this hotel is set amidst EG greenery and is quiet and spacious. Like many upmarket hotels in EG it's always full but you don't get that sense as a guest . Staff have been well trained to smile and be friendly (rare in EG). Rooms average size with Classic Hilton decor. Bathroom... More

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StephaneVilar, General Manager at Hilton Malabo, responded to this review

Dear Guest, First of all, I would like to thank you for selecting Hilton Malabo as your residence during your visit to Malabo. I'm very pleased to read that you have enjoyed your stay with us, which will share with the team. We value our guest’s feedback, so we can continue exceeding our customer’s expectations. Glad to read that you... More

Contributor
14 reviews 14 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed July 24, 2014

The hotel is typical Hilton, very fancy lobby, pool area and restaurants, the rooms however are a different story. The floor and room looked like someone had just glossed over the cleaning as the floor had traces of previous occupant, the shower was dingy and the tile cracking. The bedsheets/linens were clean and everything else was in order. The staff... More

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StephaneVilar, General Manager at Hilton Malabo, responded to this review

Dear Tom, First of all, I would like to thank you for selecting Hilton Malabo as your residence during your visit to Malabo. I'm very pleased to read that you have enjoyed your stay with us, which will share with the team. We value your feedback, which has already been passed on to the Head of department concerned to address... More

Burnham on Sea, United Kingdom
2 reviews
5 of 5 stars Reviewed July 20, 2014

This hotel offers normal Hilton value and efficiency and is close to Malabo international airport. It has everything you expect to find at an airport Hilton and the staff are very helpful. I would recommend this hotel as one of the best available in Equatorial Guinea

Review collected in partnership with Hilton Hotels & Resorts

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Angie S, Guest Relations Manager at Hilton Malabo, responded to this review

Dear Mr. Emery, First of all, I would like to thank you for staying with us during your recent visit to Malabo. We appreciate you sharing your experience with us in Trip Advisor. We acknowledged your satisfaction with our service and standard, which will be communicated to the team. The entire team and me are looking forward to welcoming you... More

Geneva, Switzerland
Contributor
17 reviews 17 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 1, 2014

Nice hotel in an beautiful but rather unknown environment. I booked a room in the hotel at a time of the major conference in the country. I was among the lucky ones as many who have booked a room were turned away although they had firm bookings. The lunch buffet is really nice in the hotel restaurant. The pool is... More

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Angie S, Guest Relations Manager at Hilton Malabo, responded to this review

Dear Badara, First of all, I would like to thank you for staying with us during your recent visit to Malabo. We appreciate you sharing your experience with us in Trip Advisor. We acknowledged your satisfaction with our service and standard, which will be communicated to the team. The entire team and me are looking forward to welcoming you back... More

Alva, Oklahoma
Senior Contributor
40 reviews 40 reviews
20 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed June 27, 2014

Spent 13 nights there waiting to go to work. Nice clean room, great staff, food was good. Very close to the airport. I used room service for a couple of meals and it was good. And the laundry service was good. Anytime I am in Malabo I'll stay at the Hilton

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Angie S, Guest Relations Manager at Hilton Malabo, responded to this review

Dear Mr Dawn. First of all, I would like to thank you for staying with us during your recent visit to Malabo. We appreciate you sharing your experience with us in Trip Advisor. We acknowledged your satisfaction with our service and standard, which will be communicated to the team. The entire team and me are looking forward to welcoming you... More

Port Harcourt, Nigeria
1 review
5 of 5 stars Reviewed June 21, 2014

Hospitality is good, services are great, good that the staff can also speak english for those who underatand only english, comfortable, quiet, bathroom amenities are good, located close to the airport but far from town though. Overall a good stay.

Review collected in partnership with Hilton Hotels & Resorts

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StephaneVilar, General Manager at Hilton Malabo, responded to this review

Dear Gabriel, First of all, I would like to thank you for choosing Hilton Malabo for your recent visit to Equatorial Guinea, and thank you for taking the time to share your experience with us. I am delighted to read that you have appreciated the service and facility offered to you, which is a great reward for my team, who... More

Tyler, Texas
Top Contributor
58 reviews 58 reviews
28 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed May 28, 2014

Stayed a night after traveling from the US. First time to Africa so it was nice to see the hilton, something familiar. Ate at the buffet. Food was good and had a few cokes. Brought back a stomach bug but not sure where it could have come from. Rooms we're comfy. Wifi was good. Face timed with family back home.... More

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Angie S, General Manager at Hilton Malabo, responded to this review

Dear Mr Tyler, First of all, I would like to thank you for staying with us during your recent visit to Malabo. We appreciate you sharing your experience with us in Trip Advisor. We acknowledged your satisfaction with our service and standard, which will be communicated to the team. The entire team and me are looking forward to welcoming you... More

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Additional Information about Hilton Malabo

Address: Carretera del Aeropuerto Km 7 Bioko, Malabo, Bioko Island, Equatorial Guinea
Phone Number:
Location: Equatorial Guinea > Bioko Island > Malabo
Price Range (Based on Average Rates): $$$
Number of rooms: 187
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