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Hilton Malabo

Hotel website
Carretera del Aeropuerto Km 7 Bioko, Malabo, Bioko Island, Equatorial Guinea
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Hilton Malabo
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91 Reviews from our TripAdvisor Community

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Traveler rating
    27
    42
    8
    10
    4
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2
Couples
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2
77
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
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English first
  • All months
    (91)
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    (21)
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Hong Kong, China
Level Contributor
49 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 stars Reviewed 4 weeks ago

very good location to the center and the airport.... staff rather moody and not service minded staff restricted english internet is very bad speed, although included rooms are rather old fashion and worn out... high price for such a service old and noisy air con...

Was this review helpful? Yes
Jean Francois N, General Manager at Hilton Malabo, responded to this review

Dear Bernhardb15, Thank you for providing us your feedback about your stay at the Hilton Malabo. We appreciate your comments and have taken good notes which have been passed on to the relevant Heads of Department for their reviews and specific actions. Rest assured that we are working on it and dedicating all time and training to make sure that... More 

Amsterdam, The Netherlands
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 20, 2015

It is one of the best hotels in Malabo, close to the airport(you can even walk, although be careful as there is no sidewalk). Reception is good, rooms are perfect and the beds are great! a good place/desk to work. The breakfast is good and the lunch buffet is very recomendable. I loved the pool for sure, nice long and... More 

Was this review helpful? Yes
Jean Francois N, General Manager at Hilton Malabo, responded to this review

Dear IwanG4, Thank you so much for taking the time to share this feedback and indeed for your kind words that will be mentioned exhaustively within our teams. We will be looking forward to welcome you back in Malabo ... Best regards, Jean-Francois NOGUE More 

Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed June 14, 2015

I have visited this hotel in January for business purposes. What can I say about the amazing quality of food, rooms, reception and staff. I honestly have to say that the Hotel GM and the F&B manager were doing all their best so that our group has a pleasant stay. They made us feel at home and home it was.... More 

Was this review helpful? Yes
Jean Francois N, General Manager at Hilton Malabo, responded to this review

Dear Amr, Thank you so much for taking the time to share this feedback and indeed for your kind words that will be mentioned exhaustively within our teams. We will be looking forward to welcome you back in Malabo ... Best regards, Jean-Francois NOGUE More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 31, 2015

I stayed at the Hilton in Malabo and will go back anytime if I can. Setting is on a quiet landscape. Away from City noise. Great pool area and outside restuarant. Restaurant staff might be a bit slow at some stages, but the make up for that. The food in the Teatro restuarant is amazing! Very happy Hilton Honors customer!

Was this review helpful? Yes 1
Jean Francois N, General Manager at Hilton Malabo, responded to this review

Dear Wgroenewald, Thank you for choosing Hilton Malabo for your recent visit in Equatorial Guinea, and for taking the time to share your experience with us. I am delighted to read that you have appreciated the service and facility offered to you, which is a great reward for my team, who is daily thriving to provide the best service possible... More 

London, United Kingdom
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 15, 2015

The counter staff are a little slower than your average Hilton staff (having spent the previous night in the Hotel at Heathrow Terminal 4 I had a good tool for comparison), but besides the very slow check in and the confusion of check out the overall stay was very pleasant. The decor in the rooms and the hotel lobby is... More 

Was this review helpful? Yes
Jean Francois N, General Manager at Hilton Malabo, responded to this review

Dear Luke. First of all, I would like to thank you for staying with us during your recent visit to Malabo. We appreciate you sharing your experience in Trip Advisor. We acknowledged your satisfaction with our service and standard, as well as all your comments - which will be communicated to the team - and especially coming from a regular... More 

Navodari, Romania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 25, 2015

So is somebody travel in EG is a good option to spend few days in this hotel.Because i am working offshore i have to spend 2 days in every month and i am very happy to get some rest in the very good place.The restaurants and a swimming pool are amzing.

Was this review helpful? Yes 1
Jean Francois N, General Manager at Hilton Malabo, responded to this review

Dear Emilian, First of all, thank you for recommending us so positively !! I'm very pleased to read that you are enjoying your stays with us, which we will share with the team ... I'm looking forward to welcoming you back in the hotel. Best regards Jean-Francois NOGUE General Manager More 

Bushkill, Pennsylvania
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed April 24, 2015 via mobile

Very nice hotel, but only being 4 years old it shows more wear and tear than it should. It's hard in Africa but not impossible to hire good workers that care. Management needs to get on top of the little things before it goes too far. Flooring is showing wear, ac should work better and internet/WiFi needs attention.

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Jean Francois N, General Manager at Hilton Malabo, responded to this review

Dear Mark, First of all, I would like to thank you for chosing the Hilton Malabo during your visit to Malabo - I'm very pleased to read that you have enjoyed your stay with us, which we will share with the team ... Obviously, all the points you are raising are of a great concern and attention to us, as... More 

Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed April 19, 2015 via mobile

I've been coming to the Hilton Malabo on business trips for almost a year now. The hotel is ideally situated for business travellers, as it is a few minutes from the Malabo international airport. As you enter you're amazed by the beauty of the grounds. The lobby is spacious with good seating space and high ceilings. The hotel offers all... More 

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Jean Francois N, General Manager at Hilton Malabo, responded to this review

Dear Hotelcritique, First of all, I would like to thank you for chosing the Hilton Malabo during your visits to Malabo - and again thank you for recommending us !! I'm very pleased to read that you have enjoyed your stay with us as well as the infrastuctres of our hotel, which we will share with the team ... Obviously,... More 

2 reviews
4 of 5 stars Reviewed April 17, 2015

A very good hotel very good located near the airport with an excellent breakfast with very much Spanish flavor (jamon serrano, spanish tortilla, etc.) and good quality fruits, but very poor internet Amenities are good (like in any other world class hilton in the world)

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Jean Francois N, General Manager at Hilton Malabo, responded to this review

Dear 768williamsc, First of all, I would like to thank you for chosing the Hilton Malabo during your visit to Malabo - and again thank you for recommending us so positively !! I'm very pleased to read that you have enjoyed your stay with us, which we will share with the team. And especially the breakfast as it is one... More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 11, 2015

Clean good food. nice pool. rooms are nice. nice outdoor bar by the pool. This hotel is close to the airport. but didn't get much airplane noise. Would recommend this hotel to others. Malabo is nicer than I expected.

Was this review helpful? Yes
Jean Francois N, General Manager at Hilton Malabo, responded to this review

Dear JCharral, First of all, I would like to thank you for chosing the Hilton Malabo during your visit to Malabo - and again thank you for recommending us so positively !! I'm very pleased to read that you have enjoyed your stay with us, which we will share with the team ... I'm looking forward to welcoming you back... More 

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