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Hilton Malabo

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Carretera del Aeropuerto Km 7 Bioko, Malabo, Bioko Island, Equatorial Guinea
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1 room 1 adult
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107 Reviews from our TripAdvisor Community

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Nakhon Phanom, Thailand
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Really Friendly and Helpful staff and Nice Hotel. Peaceful surroundings with very nice swimming pool and bar. The fitness center is realy well equipment and clean. Rooms are really clean and comfortable and you have easy access to the hotel WI FI

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Gordon G
Hendrick C, General Manager at Hilton Malabo, responded to this review

Dear Gordon G, WOW, thank you for reviewing the Hilton Malabo with a 5 out of 5!! and most of all for recommending us after your stay! We are glad you enjoyed the surroundings and the pool, that together with the Equatoguinean hospitality are the perfect match! We hope we will have the pleasure of welcoming you back soon and... More 

Dubai, United Arab Emirates
1 review
4 of 5 stars Reviewed 1 week ago

It was 6 nights stay. Some issues, but they were all handled by the staff. Except the strong humidity smell in the room, but i did not report it. Food variety and quality is excellent !! I would definitively recommend that Hotel. It is only 5 minutes from the airport, but you do not feel as if you are in... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Marie-Joanna K
Hendrick C, General Manager at Hilton Malabo, responded to this review

Dear Marie-Joanna K, Thank you for posting this review on tripadvisor and most importantly thank you for recommending us on it. Sorry about the issue of the humidity that could not be solved, our maintenance and housekeeping team have learned the lesson and I can reassure you and future travelers that we have an effective preventive maintenance plan ongoing. It... More 

Douala, Cameroon
1 review
3 of 5 stars Reviewed 1 week ago

Facility is very nice. The food is rubbish for the most part and very over priced, even for Malabo. The staff at the bar is friendly but seems somewhat overworked. Every room service order required a trip to the bar to get essentials, like a knife or a fork.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Leslie G
Hendrick C, General Manager at Hilton Malabo, responded to this review

Dear Leslie G, first of all thank you for staying with us during your very recent stay in Malabo. I would like to apologize for these inconveniences that you had to endure when ordering room service. I can reassure you that corrective actions have been taken to prevent it from happening again. As discussed and explained in my email to... More 

Barnard Castle, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Spent approximately 2 weeks based at the Malabo Hilton hotel in January. Very impressed by the pleasant atmosphere and charming staff. The hotel has a great swimming pool and garden area with an excellent out-door restaurant. There is also a very good gym.

Helpful?
Thank Groundrush58
Hendrick C, General Manager at Hilton Malabo, responded to this review

Dear Groundrush58, thank you for reviewing the Hilton Malabo on TripAdvisor and most importantly THANK YOU for choosing us during these 2 weeks in January. We are pleased to read your positive comments about the atmosphere and the charming staff, I can reassure you that these kind words have been shared with all the team members. Aqua Pool-Grill and Bar... More 

Level Contributor
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Nice hotel near the airport. Swimming pool with outside bar and restaurant. Clean rooms which needs to have some repair work done. Buffet restaurant inside which is serving a buffet breakfast. A car is needed to go into the town.

Helpful?
Thank Jos B
Hendrick C, General Manager at Hilton Malabo, responded to this review

Dear Jos B, thank very much for reviewing our Hotel on TripAdvisor and most importantly for choosing the Hilton Malabo during your recent stay on the island. We take good notes about the repair work needed, we are happy to inform that our team of engineer and maintenance take this very seriously and have an ongoing action plan for preventive... More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 28, 2015

Lovely Hotel with great ambiance, wonderful staff and great meals, However a bit disassociated from the Hilton Group as my stays were not and till date not reflected on my HHonours account. However, Staffs were very friendly, helpful, and the service was great. I enjoyed the gym and would definitely stay here again.

Helpful?
Thank Hardegun
Hendrick C, General Manager at Hilton Malabo, responded to this review

Dear Hardegun, Thank you very much for your review and most importantly for choosing us during your recent visit to the island. I have shared your comments with the team and they feel very proud for having achieved your satisfaction. Please allow up to 7 days for the points to be credited into your account, if not done by then... More 

Tempe, Arizona
Level Contributor
91 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed December 14, 2015

The hotel itself is quite nice, rooms comfortable, Hilton beds,pillows, amenities,etc. there are various eating venues the main one being a buffet affair for all three meals in the main restaurant. Not being a buffet person we ate in the lobby bar/restaurant, but outside at the restaurant Aqua has the best atmosphere ( food's the same). I read that there... More 

Helpful?
Thank William S
Hendrick C, General Manager at Hilton Malabo, responded to this review

Dear William S, first of all I would like to thank you for your loyalty to Hilton and for choosing the Hilton Malabo as your recent home away from home. I'm truly sorry to hear that the HHDiamond benefits were not granted as they should, I can confirm that corrective actions have been taking in order to prevent similar situation... More 

Quatre Bornes, Mauritius
1 review
5 of 5 stars Reviewed November 27, 2015

I stayed at the hotel for three weeks. On the day of arrival, the driver that came for pick up at the airport, was already there waiting for me. The GM greeted me upon arrival and had a quick chat with him. At checking time, my room card key was done very quickly. The room was fresh, with a nice... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Chandradrev L
Hendrick C, General Manager at Hilton Malabo, responded to this review

Dear Chandradev L, WOW, thank you for giving us the opportunity to take good care of you during these last 3 weeks at the Hotel. We are delighted to know that this time your expectations have been surpassed. Ruben has received the recognition he deserves for making the difference with our long term guest. We will continue working hard to... More 

Dakar, Senegal
1 review
5 of 5 stars Reviewed November 27, 2015

staff very friendly , helpfull always delivery good service ,airport is very close to hotel the hotel offer a free shuttle service the internet is excellent and is accessible in every coner of the hotel , the health club is also nice with good decoration inside , the lobby looks nice .

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Dioulde B
Hendrick C, General Manager at Hilton Malabo, responded to this review

Dear Dioulde B, Thank you for choosing the Hilton Malabo during your recent stay in EG and also for showing your satisfaction with a review of 5 stars! We are glad you found the location of the hotel convenient and also that you could make good use of the Wi-Fi. We hope we will have the pleasure of welcoming you... More 

Hook, United Kingdom
1 review
4 of 5 stars Reviewed October 18, 2015

Ideal location for business or pleasure. Hotel has impressive outdoor illuminated pool and loungers which are always clean. The outdoor bar and grill provide a relaxing finish to the day. For any stay in Malabo, the hotel is conveniently located near to the quiet airport and is only 5-10 minutes drive from the town and most business locations. Meeting rooms... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Arnold A
Hendrick C, General Manager at Hilton Malabo, responded to this review

Dear Arnold A, first of all thank you for choosing the Hilton Malabo during your recent conference, it has been a real pleasure to host your event. Your words confirm that we are heading in the right direction regarding the service at the pool bar area and also regarding the cleanliness. I have passed on your comments to the respective... More 

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