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Hilton Malabo

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Carretera del Aeropuerto Km 7 Bioko, Malabo, Bioko Island, Equatorial Guinea
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Hilton Malabo
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Hilton Malabo
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86 reviews from our community

Traveler rating
    26
    39
    8
    9
    4
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2
Couples
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2
73
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The counter staff are a little slower than your average Hilton staff (having spent the previous night in the Hotel at Heathrow Terminal 4 I had a good tool for comparison), but besides the very slow check in and the confusion of check out the overall stay was very pleasant. The decor in the rooms and the hotel lobby is... More 

Was this review helpful? Yes
Jean Francois N, General Manager at Hilton Malabo, responded to this review

Dear Luke. First of all, I would like to thank you for staying with us during your recent visit to Malabo. We appreciate you sharing your experience in Trip Advisor. We acknowledged your satisfaction with our service and standard, as well as all your comments - which will be communicated to the team - and especially coming from a regular... More 

Navodari, Romania
1 review
5 of 5 stars Reviewed 4 weeks ago

So is somebody travel in EG is a good option to spend few days in this hotel.Because i am working offshore i have to spend 2 days in every month and i am very happy to get some rest in the very good place.The restaurants and a swimming pool are amzing.

Was this review helpful? Yes
Jean Francois N, General Manager at Hilton Malabo, responded to this review

Dear Emilian, First of all, thank you for recommending us so positively !! I'm very pleased to read that you are enjoying your stays with us, which we will share with the team ... I'm looking forward to welcoming you back in the hotel. Best regards Jean-Francois NOGUE General Manager More 

Bushkill, Pennsylvania
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Very nice hotel, but only being 4 years old it shows more wear and tear than it should. It's hard in Africa but not impossible to hire good workers that care. Management needs to get on top of the little things before it goes too far. Flooring is showing wear, ac should work better and internet/WiFi needs attention.

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Jean Francois N, General Manager at Hilton Malabo, responded to this review

Dear Mark, First of all, I would like to thank you for chosing the Hilton Malabo during your visit to Malabo - I'm very pleased to read that you have enjoyed your stay with us, which we will share with the team ... Obviously, all the points you are raising are of a great concern and attention to us, as... More 

Contributor
13 reviews 13 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 19, 2015 via mobile

I've been coming to the Hilton Malabo on business trips for almost a year now. The hotel is ideally situated for business travellers, as it is a few minutes from the Malabo international airport. As you enter you're amazed by the beauty of the grounds. The lobby is spacious with good seating space and high ceilings. The hotel offers all... More 

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Jean Francois N, General Manager at Hilton Malabo, responded to this review

Dear Hotelcritique, First of all, I would like to thank you for chosing the Hilton Malabo during your visits to Malabo - and again thank you for recommending us !! I'm very pleased to read that you have enjoyed your stay with us as well as the infrastuctres of our hotel, which we will share with the team ... Obviously,... More 

2 reviews
4 of 5 stars Reviewed April 17, 2015

A very good hotel very good located near the airport with an excellent breakfast with very much Spanish flavor (jamon serrano, spanish tortilla, etc.) and good quality fruits, but very poor internet Amenities are good (like in any other world class hilton in the world)

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
Jean Francois N, General Manager at Hilton Malabo, responded to this review

Dear 768williamsc, First of all, I would like to thank you for chosing the Hilton Malabo during your visit to Malabo - and again thank you for recommending us so positively !! I'm very pleased to read that you have enjoyed your stay with us, which we will share with the team. And especially the breakfast as it is one... More 

Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 11, 2015

Clean good food. nice pool. rooms are nice. nice outdoor bar by the pool. This hotel is close to the airport. but didn't get much airplane noise. Would recommend this hotel to others. Malabo is nicer than I expected.

Was this review helpful? Yes
Jean Francois N, General Manager at Hilton Malabo, responded to this review

Dear JCharral, First of all, I would like to thank you for chosing the Hilton Malabo during your visit to Malabo - and again thank you for recommending us so positively !! I'm very pleased to read that you have enjoyed your stay with us, which we will share with the team ... I'm looking forward to welcoming you back... More 

Dalton, Georgia, United States
Contributor
16 reviews 16 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed February 20, 2015

I was surprised by this hotel, I had little expectation but when I arrived it was large, clean and impressive. The food was quit good, the rooms clean and ample space. I would say the beds are a bit on the hard side but that is a preference.

Was this review helpful? Yes
Jean Francois N, General Manager at Hilton Malabo, responded to this review

Dear Red U, First of all, I would like to thank you for chosing the Hilton Malabo during your visit to Malabo. I'm very pleased to read that you have enjoyed your stay with us, which we will share with the team - as especially if it was a good and unexpected surprise for you ... I'm looking forward to... More 

Reda, Poland
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 27, 2015

Hmm, arriving with Lufthansa ...was a good experience..nice treatment , food and beverages during the flight. Later on arriving in Malabo in Equatorial Guinea.... customs and passport check relatively painless and smooth , baggage check more less in african style but w/o hassle.Hotel later on in Hilton, check in very boring and you have feeling that consigner doesn`t know exactly... More 

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Jean Francois N, General Manager at Hilton Malabo, responded to this review

Dear Mr. Marek, I would like to thank you for providing us your feedback about your stay at the Hilton Malabo. We appreciate your comments and have taken good notes which have been passed on to the relevant Heads of Department for their reviews and specific actions. I apologize for the inconveniences you may have suffered and more specifically during... More 

1 review
5 of 5 stars Reviewed January 26, 2015

This was a great hotel that provided accommodations head and shoulders above the local competition. The GM, Jean-Francois Nogue, does an amazing job pulling everything together for a guest to have an enjoyable experience. His drive for excellence is reflected by taking the time to personally see to every detail. The Head Chef does an exceptional job of creating food... More 

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Jean Francois N, General Manager at Hilton Malabo, responded to this review

Dear Mr. Walter, Thank you for staying with us during your long stay in Malabo. In such conditions, we are not only a hotel for you but also your home ! We appreciate you sharing your experience with us in Trip Advisor and indeed all these kind words. We acknowledged your satisfaction with our service and standard, which will be... More 

LANGLEY
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 24, 2014 via mobile

i stayed at the Hilton for the month of November through to mid December. The room was adequate and kept clean. The bathroom was nice, I always had plenty of towels. I'm pretty sure it was a no smoking hotel yet I could still smell it on my floor in various parts. I'm pretty sure the hotel is less than... More 

Was this review helpful? Yes
Jean Francois N, General Manager at Hilton Malabo, responded to this review

Dear M. Tod, Thank you for providing us your feedback about your stay at the Hilton Malabo. We appreciate your comments and have taken good notes which have been passed on to the relevant Heads of Department for their reviews and specific actions - as you specifically pinpointed it's a specific challenge to satisfy long stay guests, and such a... More 

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