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Hampton Inn Ashland

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1321 Cannonsburg Road, Ashland, KY 41102
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Hampton Inn Ashland
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193 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Bryce Canyon
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

overall a good hotel to get a good nights sleep-very comfortable-breakfast above average-friendly staff-sets off highway so not noisy-plenty of places to eat within a short distance-needs a bigger sign!

Review collected in partnership with Hampton

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Virginia Beach, VA
2 reviews
5 of 5 stars Reviewed 2 weeks ago

When we came in we were greeted like we were coming home! How nice after a long drive. Room was wonderful, new design since we came thru last year. The beds and pillows are AMAZING!!!! Close to places to eat and the expressway. The management is wonderful and willing to help with anything!

Review collected in partnership with Hampton

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Ashland, Kentucky
1 review
3 of 5 stars Reviewed 3 weeks ago

The room was quiet and comfortable and the staff pleasant. The pool was closed. Although the breakfast looked good, we were abhorred when an employee brought out the fresh fruit, removing handfuls of it unto the serving platter with no gloves, subsequent to wiping her nose with the side of her hand. When reported to the front desk and told... More 

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Woodbridge, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

You will never be disappointed. If for any reason there is something that is not right - Hilton properties will make it right. We have come to expect the highest quality of service and accommodations from Hilton and we've not been disappointed. Everything about this hotel met the mark.

Review collected in partnership with Hampton

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Cynthia S, Manager at Hampton Inn Ashland, responded to this review

This is exactly what we promise! Thank you so much for sharing with us! We are absolutely thrilled to have met the mark on your stay. You are 100% correct, our guarantee ensures that you receive the service and accommodations Hilton has become known for. We hope to see you again on your next trip to Ashland! More 

1 review
5 of 5 stars Reviewed 5 weeks ago

Would definitely recommend. Location and access to interstate was important to us and was very close. Multiple restaurants nearby. All of hotel staff were very helpful and friendly. Room was clean and furniture comfortable. Breakfast was great everyday!

Review collected in partnership with Hampton

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Cynthia S, Manager at Hampton Inn Ashland, responded to this review

Thank you so much for sharing your experience with us! It means the world to all of our staff that you had such a wonderful time with us here in Ashland. It is always a joy to know that we were able to help make our guests feel comfortable and connected to the conveniences they need while traveling. We cannot... More 

Powell, Ohio
Top Contributor
60 reviews 60 reviews
25 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed May 23, 2015

We were in town for a basketball tournament and when I booked my room it said the pool would be under maintenance until May 14th. I was bringing my kids so it was important I find a place to stay with an indoor pool. We checked in the night of May 15th and the pool was empty. I was not... More 

Was this review helpful? Yes 1
Cynthia S, Manager at Hampton Inn Ashland, responded to this review

It means so much to us to get your opinion on your stay, thank you for taking the time to share this with us! On behalf of our entire staff, I would like to apologize for the error on your card and I hope it was not too much of an inconvenience while we worked to correct the matter. We... More 

Cincinnati
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 13, 2015

very clean quiet room, close to Walmart superstore and various restaraunt. A little hidden from the main road as it is behind a bank and pharmacy. Pool was being refurbished when we were there. front desk staff were friendly.

Review collected in partnership with Hampton

Was this review helpful? Yes
Cynthia S, Manager at Hampton Inn Ashland, responded to this review

Thank you so much for your review! We sincerely appreciate your patience while we work on updates to our pool facility, we absolutely cannot wait to for you to be able to join us again for a swim once the new system is complete. We hope you had the most incredible time in Ashland and look forward to your next... More 

Cincinnati, United States
1 review
5 of 5 stars Reviewed May 11, 2015

Great customer service! I used to stay here on business when I was in sales and after 5 years- they greeted me by name when I walked in the door- felt like I was coming home! Great people- great service. I highly recommend this hotel.

Review collected in partnership with Hampton

Was this review helpful? Yes
Cynthia S, Manager at Hampton Inn Ashland, responded to this review

It was such a treat to have you back with us Helen! Nothing is more spectacular for us than to know that you felt back at home during your time in Ashland. It was an absolute delight for so many on our staff to see you again after so many years. We can't wait to see you again next time! More 

Springfield, Missouri
Top Contributor
51 reviews 51 reviews
34 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed May 3, 2015

From the warm greeting by desk clerk, Eric, to a beautiful room, to a tasty breakfast, everything about this Hampton Inn was above standard. Eric was very helpful with getting out trailer parked, checking us in, and with some great dining recommendations. The property was clean and well maintained. Would definitely stay here again. Five Stars Here!

Was this review helpful? Yes
Cynthia S, Manager at Hampton Inn Ashland, responded to this review

We are so glad to hear that we were able to help make your trip an excellent one, thank you for sharing with us! We cannot wait to share this with Eric so we can celebrate his great service together as a team. He will truly be delighted. We can't wait to see you again next time! More 

Champaign, Illinois
Top Contributor
83 reviews 83 reviews
21 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 30, 2015

I've stayed at many Hampton Inns over the years and this one didn't disappoint. Check-in was friendly and fast; the facility was clean and pretty well up to date. It's a couple miles off the freeway and, thus, quieter than most. There are fast food outlets across the street and a bigger selection a couple miles away and closer to... More 

Was this review helpful? Yes
Cynthia S, Manager at Hampton Inn Ashland, responded to this review

Thank you so much for taking the time to share your thoughts with us! Reliability and convenience are exactly our goal. We are so delighted to have had you with us and that you were able to enjoy your time here in Ashland. We hope that we will see you again next time you are back in our area! More 

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