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Knights Inn Ashland

1.5 of 5
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7216 US 60, Ashland, KY 41102
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Knights Inn Ashland
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Ranked #7 of 10 Hotels in Ashland
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46 Reviews from our TripAdvisor Community

Traveler rating
    6
    5
    13
    7
    15
See reviews for
13
3
7
11
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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Xenia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

I must start by saying the staff deserves a 5 star but owner deserves 1 star.I've stayed here before but it wasn't a good night.Room 217 was supposed to be non smoking but reeks of smoke. They should know the difference. The carpet is heavily stained and feels crunchy to walk on.There was change left from previous guest and kitchenette... More 

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KnightsInnAshland, Manager at Knights Inn Ashland, responded to this review

Hello, thanks for taking time to post a review, but we think you may have selected the wrong Knights Inn hotel for this post on Trip Advisor. Our location in Ashland, KY does not have a guest room 217 and our kitchenette rooms have a completely different numerical sequence. More 

Ashland, Kentucky
1 review
5 of 5 stars Reviewed March 7, 2015

The room was very cozy and is a very very great place to stay with great clerks,Maids AND service! Great warm pre-heated rooms and great rooms and a great place to stay with family and an outdoor pool sets it off!

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KnightsInnAshland, Manager at Knights Inn Ashland, responded to this review

Thank you for taking time to share your feedback. We strive to do our best to take care of our guests and are pleased to hear about your positive experience. We look forward to serving you again in the future. More 

Kentucky
1 review
1 of 5 stars Reviewed March 5, 2015 via mobile

Chose to stay because of power outage..the room had dirty old carpet, it was extremely outdated from ceiling to floor, the room had a very strong urine odor.. would never stay again or would I recommend this place!

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KnightsInnAshland, Manager at Knights Inn Ashland, responded to this review

Thanks for taking time to share your feedback. We apologize you were not satisfied with your stay. We are focused on making improvements at our hotel and will take your opinion into consideration. In the future, if your room does not meet your expectations, then please let us know and we will do our best to better accommodate you to... More 

Travelers are raving about these Ashland hotels

Top Contributor
130 reviews 130 reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed February 20, 2015

This was hands down the nastiest most disgusting and run down Hotel that I have ever stayed in! We have stayed at other Knights Inn hotels before and they were all quite nice. Had we not been exhausted we would have left that very night. Please steer clear of this place!

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KnightsInnAshland, Manager at Knights Inn Ashland, responded to this review

Thanks for taking time to post a review. We apologize we did not meet your expectations. In the future, please let our staff know if you are not happy with your stay and we will do our best to address the issue. We hope you take us into consideration again in the future. More 

Batavia, New York
Top Contributor
50 reviews 50 reviews
8 hotel reviews
47 helpful votes 47 helpful votes
2 of 5 stars Reviewed November 30, 2014

I am a business traveler on a per diem budget of $110 per day, and this hotel was in the price range to allow me enough funds left for food plus transportation. The bed was alright, not as comfortable as other hotels I have stayed at previously (Best Western Suites comes to mind). As far as my night of sleep... More 

Was this review helpful? Yes 2
KnightsInnAshland, Manager at Knights Inn Ashland, responded to this review

Thank you for taking time to provide feedabck on your recent stay. We'll bring your concern regarding the odor in the room to our housekeeping and maintenance staff. We appreciate your business and hope you take us into consideration the next time you are in town. More 

Worcester, Massachusetts
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed October 27, 2014

Front desk staff was very friendly upon check-in. Room smelled a little funny, the rug was very lumpy and uneven (not good for a klutz like me!), and the bed/mattress was tilted in a way that made me feel like I was going to roll right out of bed. That being said, the bed was relatively comfortable, the TV worked... More 

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KnightsInnAshland, Manager at Knights Inn Ashland, responded to this review

Thank you for taking time to shed light about your recent stay. We'll share your feedback with our maintenance staff. We do our best to serve our guests and hope you consider staying with us again in the future. More 

Sugar Grove
1 review
3 of 5 stars Reviewed August 19, 2014

The hotel staff was very nice. Bedding was very wore out and the bed was as hard as the floor. No other complaints

Review collected in partnership with Knights Inn

Was this review helpful? Yes
KnightsInnAshland, Manager at Knights Inn Ashland, responded to this review

Thank you for shedding light on your recent stay with us. We appreciate the compliment on our staff and will take your feedback on the bedding into consideration on our improvements list. Thanks again for staying with us and hope to serve you again the next time you are in town. More 

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47 photos of this hotel

Management photos: Courtesy of the property manager

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