Staff was nice, rooms were clean. The problem with this hotel is no air conditioning in the summer months. Another big problem is no hot water very often. Another problem is brown water sometimes. I have stayed here alot and now do business elsewhere. More

First lets start by saying every staff member there is rude and acts if they hate being there. When you see this hotel especially online you think very nice , restaurant and fitness room , breakfast and big conference areas. And yes the have those things restaurant is totally frozen and not good in my opinion , fitness room well... More

I stayed at the Ashland Plaza Hotel for a work conference. Before I got there I read the reviews on tripadvisor and I was expecting the place to be a dump baseded on what I read. I was worried because I am very picky about the hotel rooms I stay in. I got there and the place was not nearly... More

Would never stay here again! Housekeeping staff has thieves. They went through our suitcase, a makeup bag and the drawers we had clothing in. They stole jewelry, makeup, medication, and other things from our room. Hotel will NOT be responsible for anything taken from the room by THEIR housekeepers that THEY provide a key to for entrance to your room.... More

Stayed here for a business trip and am more lenient than a personal stay - but this is too much. Hotel always appears empty, lights are off inside, dirty elevators, hot halls, uncomfortable beds, restaurant closed down, and no air vents in bathrooms. Only positive is AC worked in room. Hotel appears to be gasping for it's last breath. More

The Wife and I stayed over the weekend of the 5 of august... we had wanted to stay for two nights but left in the middle of the nigh to early morning. 1. I could not get into the bed.. the bed was real hight and I could not get from the scooter or even using crutches.. I tride for... More

Christina is the banquet coordinator with the hotel. Christina did a great job organizing the banquet and making sure our evening went great!! Thanks again for making sure everything ran smoothly.. More

I had stayed at the Ashland plaza hotel two years ago. I must say with full confidence they have done a excellent job with their new renovations. This hotel could out-compete any franchise out there. I was pleasantly surprised with their new furniture and painted walls. Their service was extremely friendly and the room was clean and fresh-smelling. I look... More

Staff fantastic, service great, restaurant wonderful and felt comfortable as if among good friends. More