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All 9 Ashland hotels

Ashland Plaza Hotel

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1 Ashland Plaza, 1441 Winchester Ave., Ashland, KY 41101
Hotel amenities
Ashland Plaza Hotel
Ranked #6 of 9 Hotels in Ashland
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86 reviews from our community

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    24
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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York, PA
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Spent 4 days, 3 nights in this hotel while in town for the IMEA Awards in October. Stayed on the 5th floor, 2 double beds which were comfortable for the most part, mattresses were not firm. WIFI worked fine for us, although having to sign into a browser or smart phone on your tablet can be a bit of a... More

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kppate00, Director of Sales at Ashland Plaza Hotel, responded to this review

Alex, thank you so much for taking the time to review your experience at our hotel. Your input is incredibly valuable to us as we seek to continue improvements to our beautiful property and the comforts that we provide our guests. Getting feedback like yours lets us know what works and what we can still improve on, there's no greater... More

Lexington
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I didn't book it. Someone else booked it for me. Came in late at night. Kind of scary looking for a woman traveling alone. Run down all over. The best I can say is the bed seemed clean. Staff was nice but not professional. I don't think there were many guests but at 10:58 the housekeeping knocked on my door... More

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kppate00, Director of Sales at Ashland Plaza Hotel, responded to this review

We are terribly sorry to hear that you felt unsafe during your travels. Being alone in a new place can be quite intimidating and we sincerely apologize that we were not able to calm any concerns you may have had. Although we are located downtown, our property is secured and monitored 24/7 with cameras in all public areas for the... More

Travelers are raving about these Ashland hotels

York, Pennsylvania
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for 2 nights and was pleased with our accomodations, which was a suite on the 9th floor and included a hot tub overlooking the river. It was sweet! No problems with hot water, temperature of hot tub and the temperature of the room. Then again the temperature range was from 55 -72 so the a/c wasn't taxed. We had... More

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kppate00, Director of Sales at Ashland Plaza Hotel, responded to this review

Thank you so much for taking the time to provide such wonderfully helpful comments! You are absolutely right, we are in the process of expanding our services and improving our level of quality. Constructive notes from our guests is incredibly important to us, particularly during this time. We are so happy to hear that you enjoyed your time with us... More

Jacksonville, FL
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed September 16, 2014

Stayed for three nights - its still basic accommodations with the old tube TV's - had to switch rooms due to shower broke. Staff very nice. Wouldn't touch continental breakfast. This hotel could be such a money maker if owner would just spend monies on upgrades. Let a restaurant come in there. Get nicer bedding including mattress. Flat screen tvs... More

Was this review helpful? Yes
kppate00, Director of Sales at Ashland Plaza Hotel, responded to this review

Thank you so much for taking the time to review your stay at our hotel. It means a lot to us that you noticed the hard work we have put into updating our facility and the amenities that we provide. We are currently in the process of increasing our variety of breakfast items as well as improving and adding amenities... More

Kentucky
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 5, 2014

We stayed in the presidential suite and it was run down and smelled like mildew. The carpet was old and dirty. There were holes in walls. The only upside was the view of the Ohio river. The continental breakfast was disgusting. The employees were friendly.

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Baltimore, Ohio
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 4, 2014

We were in town for a class reunion in Greenup. We did not want to stay in the tiny motel there, so we drove up the river to Ashland. After looking for a while without any success, we decided to try the Plaza Hotel. It was almost midnight, and we were tired. The man at the front desk was very... More

Was this review helpful? Yes 1
Ashland, Kentucky
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 10, 2014 via mobile

The staff was friendly, but that did not make up for a room that never reached more than 62 degrees on a very cold night. We heard people coming and going all hours of the night. It was not a restful night for my family.

Was this review helpful? Yes 2
Jacksonville, FL
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 30, 2013

Stayed two nights 12/26-12/27 and found improvements that were nice. Had plenty of hot water this time plus new carpet in room - 4th floor. Staff was very pleasant and respectful. Breakfast bar had plenty of hot coffee, oatmeal, etc and kept it neat and clean. Understand it is being sold and more upgrades are coming. Certainly is convenient to... More

Was this review helpful? Yes 1
Wilmington
Contributor
11 reviews 11 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed December 26, 2013

This is a hotel we stayed in 28 years ago on our wedding night before we left town. Things have changed in Ashland. This hotel was a crown jewel at the time. The current management and staff are to be commended for maintaining in a downard time. The room was comfortable. The location is terrific. The staff displayed a desire... More

Was this review helpful? Yes 1
Orlando, Florida, United States
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed December 19, 2013

I just visited my hometown Ashland, KY and stayed at the Ashland Plaza Hotel this past weekend. I was happy to be in town but very shortly was wishing I was back in FL. We have stayed here in the past (last couple years) and sure the hotel is dated and in need of a few upgrades. I am willing... More

Was this review helpful? Yes 2
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Additional Information about Ashland Plaza Hotel

Address: 1 Ashland Plaza, 1441 Winchester Ave., Ashland, KY 41101
Location: United States > Kentucky > Ashland
Price Range (Based on Average Rates): $
Number of rooms: 160

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