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All 9 Ashland hotels

Holiday Inn Express Hotel & Suites Ashland

2.5 of 5 Hotel   |   13131 Slone Court, Ashland, KY 41101
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Ranked #3 of 9 hotels in Ashland
A recent review
5 of 5 stars Reviewed February 4, 2014
quezmom Cincinnati
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73 people have reviewed this hotel

Traveler rating
    42
    19
    6
    5
    1
See reviews for
23
15
6
19
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Any
English first
Cincinnati
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed February 4, 2014

Room was comfortable, amenities include fridge, microwave, coffee/tea pot, flat screen TV, hair dryer, Bath & Body Works shampoo, etc. Bathroom was spacious. Room was quiet, no noise from other rooms or hallway. Breakfast had many selections. Staff was very friendly and helpful.

Was this review helpful? Yes 1
Lacy S, Manager at Holiday Inn Express Hotel & Suites Ashland, responded to this review

Thank you so much for your lovely review of our hotel. It pleases myself and my staff so much to know that you loved our hotel. Please do not hesitate to contact us in making your next reservation and we look forward to your return visits! Sincerely, Lacy Stevens Director of Operations Holiday Inn Express Hotel and Suites Ashland KY... More

North Las Vegas
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed November 30, 2013

We stayed a few nights at this property and could not have been treated better. Staff was friendly from the minute we checked in until check out. Room was clean and comfortable. Breakfast was tasty with a menu that varied daily. I’ll be back!

Was this review helpful? Yes 4
Lacy S, General Manager at Holiday Inn Express Hotel & Suites Ashland, responded to this review

Thank you for sharing your recent stay with us here at the Holiday Inn Expres in Ashland, KY. I am delighted to here that you had a wonderful time during your visit with us! I will be sure to pass your kind words along to the rest of the staff, especially the breakfast attendants as they work hard to provide... More

Soddy Daisy
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 1, 2013

Had a pleasant one night stay. Room was clean, comfortable and in a good location for my needs. The breakfast area was very nice and was well supplied. Staff was very friendly. Rooms were a good size for the two of us.

Was this review helpful? Yes 3
Lacy S, General Manager at Holiday Inn Express Hotel & Suites Ashland, responded to this review

Thank you for your review of your recent stay here at the Holiday Inn Express in Ashland, KY. We are pleased to hear you enjoyed your stay and many of the ammenities that we offer. I will be sure to pass your kind words and fantastic review to the rest of the staff. Please do not hesitate to contact us... More

Senior Contributor
23 reviews 23 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 7, 2013

We were traveling from Charlottesville VA to Indianapolis IN and needed to stop for the night. Decided on the Holiday Inn Express based on the Trip Advisor reviews. We liked this hotel. Only 5 years old. Nice rooms and the staff were all friendly and helpful. Towels are good, they give you a choice of soft or firm pillows. Everything... More

Was this review helpful? Yes 3
Lacy S, General Manager at Holiday Inn Express Hotel & Suites Ashland, responded to this review

Thank you for recently staying with us here at the Holiday Inn Express in Ashland, KY. We are pleased you enjoyed your stay and we are also glad you were able to find us! Thank you for your feedback with us on your HVAC system and I will be sure to let the appropriate management know about your suggestion and... More

Cincinnati, Ohio
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 2, 2013 via mobile

I had to stay here for work 2 weeks ago and was so impressed with the size of the rooms and the courtesy of the staff. I got in late, and everything was ready for me. The staff made sure to mention my Platinum status. The breakfast was very good, and great selection. Awesome place!

Was this review helpful? Yes 4
Lacy S, Manager at Holiday Inn Express Hotel & Suites Ashland, responded to this review

Thank you so much for you recent review of your stay here at the Holiday Inn Express in Ashland, KY. We value your feedback, especially as a preferred Platinum member, and are pleased to hear you enjoyed your stay. We really appreciate your brand loyalty with us and look foward to seeing you again! I will be sure to pass... More

Lexington, Kentucky
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 27, 2013

We stayed at this property as part of our church council event. It was awesome. The rooms are HUGE!! The entire facility is well kept, clean with polite staff. All our needs were met, from the first day we checked in. If you are planning a business or social event in Ashland, this is the place to stay. We were... More

Was this review helpful? Yes 3
Lacy S, General Manager at Holiday Inn Express Hotel & Suites Ashland, responded to this review

Thank you so much for sharing your experience with us here at the Holiday Inn Express in Ashland, KY. I am so excited to here what a wonderful time you had while your group was here visiting with us! We value your opinion and I will be sure to share your kind words with the rest of the staff as... More

Dayton, Ohio
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 4, 2013

I was pleasantly surprised by this Holiday Inn Express. I thought it would have the bare minimum, but it was loaded with nice "extras". From Bath & Body Works bathroom items to a refrigerator and a microwave, this was an excellent value. The only complaint we had was not really the hotels fault. There were so many people staying at... More

Was this review helpful? Yes 4
Lacy S, General Manager at Holiday Inn Express Hotel & Suites Ashland, responded to this review

Thank you so much for your recent stay with us here at the Holiday Inn Express in Ashland, KY. I am pleased to here, even with the chaos of the large group, you were able to enjoy your stay. I will pass along your suggestions to upper mananagement, as we do strive to make every stay a 5 star experience.... More

Virginia
Contributor
11 reviews 11 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 4, 2013

I use this hotel when visiting family and have always found it to be clean, comfortable, and the staff are friendly. I don't hear noise from the walls or hallway. I would recommend this hotel for an overnight stay, or even several days. It is located near the interstate and not too far from the city center. The hotel is... More

Was this review helpful? Yes 4
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed August 29, 2013 via mobile

This place is generally nice and clean and conveniently off the highway but my one complaint is that the bedding feels old. The sheets have piles which are pretty rough feeling and the mattresses aren't new like other holiday inn's I've stayed in. Decent bedding is something I've grown accustomed to at HI expresses and is the reason I pay... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ashland, responded to this review

Dear Pflax823, Thank you for submitting your review of our hotel. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. Please accept our sincere apologies for falling short of your expectations in terms of quality of our bedding. The feedback we... More

Pittsburgh, Pennsylvania
Top Contributor
135 reviews 135 reviews
102 hotel reviews
151 helpful votes 151 helpful votes
5 of 5 stars Reviewed August 13, 2013

We stayed at this hotel for one night. The hotel itself was very nice. Clean and comfortable rooms and super quiet. A good complimentary breakfast and the attendant in the breakfast area named Charlotte was super nice. We encountered a major problem with an employee during checkout. I complained to the front desk clerk and he promised that the general... More

Was this review helpful? Yes 4

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Additional Information about Holiday Inn Express Hotel & Suites Ashland

Also Known As:
Holiday Inn Express Hotel And Suites Ashland
Holiday Inn Ashland
Ashland Holiday Inn
Address: 13131 Slone Court, Ashland, KY 41101
Phone Number:
Location: United States > Kentucky > Ashland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 9 hotels in Ashland
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Ashland 2.5*
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel & Suites Ashland! Stay Smart with The Holiday Inn Express Hotel & Suites Ashland Kentucky Hotel! Traveling for business or pleasure the hotel has something to offer all Ashland s tourist. The hotel is located just minutes from the Paramount Arts Center and Historic Downtown Ashland. AK Steel and Marathon Oil Company are both located in close proximity to the hotel. Experience excellent customer service and exceptional quality at The Holiday Inn Express Hotel & Suites Ashland Kentucky where country music, mountain heritage, oil refining and steel manufacturing come together to create an unforgettable experience filled with southern hospitality. ... more   less 
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