I sytayed at this hotel on a visit to Ashland, and I was worried about what kind of property it may be, but was pleasantly surprised at how well-maintained the property is. The staff were all very friendly. Everyone from the Housekkepers to the desk to, especially the ladies at the breakfast, were nice. The rooms were very modern, and... More

reserved 4 king rooms for a 3 days to atend a family funeral. staff was courteous from desk clerks on arrival to Charlotte in the kitchen area to Sandy in housekeeping. spacious rooms, adequate breakfast. everyone was pleased with accomodations. comfortable beds. close to highway. More

Easy access of the highway. Just stayed for one night and everything seemed correct. Very friendly staff. Nothing wrong about this nice up to date hotel ! More

I stayed in this hotel because my usual hotel was booked solid, and what I nice surprise! Although it was kind of hard to get into the property, it was well worth it. The shower was a California shower with the jets from the side...which was pure heaven. Just remember that if you stay here, breakfast ends at 9:30 for... More

Booked online and noticed an error in amount charged to my credit card immediately. Phoned and emailed the hotel, IHG and Priority Club many times. IHG promised they had forwarded my messages to the hotel management. Received no response from hotel prior to my check-in. Upon check-in management was contacted by telephone and agreed there were issues with my charges.... More

Was in Ashland for one night for a tournament and we arrived around 9pm the evening before. Needed a place to stay so pulled into the HI and booked a room with two queen beds. Hotel looks almost new if it is not it's very well maintained. Anyway room on lower level, very safe well lighted. Room was large, good... More

Traveling home to North Carolina from Indianapolis, we stopped here for the night. Hotel appears very new and is in great shape. Room was large and clean. Everyone on staff was friendly and helpful. As others have mentioned, the breakfast is terrific! A great place to spend the night. More

Met the manager at check-in, as well as a member of the family that owned the hotel. They were both very courteous, delivering prompt, friendly service. Our room was large, comfortable, attractive, and very clean. Their housekeepers do a great job! Their internet service was reliable, never had any problems. In the morning, the older lady that ran their breakfast... More

Brenda at the front desk began my stay at the Holiday Inn Express with a smile, and extended her courteous and professional assistance throughout the weekend. Markita and Charlotte, who were responsible for the complimentary breakfast bar each morning kept everything fresh and inviting, with a good selection from which to choose. But the most important feature each of these... More