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Holiday Inn Express Hotel & Suites Ashland

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13131 Slone Court, Ashland, KY 41101
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Holiday Inn Express Hotel & Suites Ashland
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101 Reviews from our TripAdvisor Community

Traveler rating
    46
    31
    11
    10
    3
See reviews for
35
17
7
26
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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    (101)
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    (23)
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    (26)
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    (32)
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    (20)
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1 review
5 of 5 stars Reviewed 2 days ago NEW

We stayed in one of the suites and it was spacious and clean. The beds were outstanding - some of the nicest we have slept in in a hotel. We woke up feeling refreshed. The breakfast area was very nice, and the food was good. We typically skip the continental breakfasts, but this was satisfying. I'd recommend this place to... More 

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Rhode Island
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a Nice hotel with very friendly staff, comfy beds, good breakfast. There is a snack section near the front desk and a laundry on the second floor. It is a dry town so if you want a nightcap get it before you get here. Fast food restaurants nearby but not much else

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Contributor
20 reviews 20 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed the night here on our way to a vacation spot. The staff was good and the overall hotel is very modern and well kept. I was surprised by the room size. It was larger than the average room size. The free breakfast was above average and is similar to most Holiday Inn's. There isn't a whole lot going... More 

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Elizabethtown, Kentucky
Top Contributor
124 reviews 124 reviews
78 hotel reviews
175 helpful votes 175 helpful votes
4 of 5 stars Reviewed May 29, 2015

Always enjoy staying in a HI Express, Great beds, lots of pillows and a great breakfast were all up to normal or better standards than the norm. On the negative side, there seams to be remodeling going on everywhere, including the rooms we stay in. There were three to four patched holes in our room. This would not be a... More 

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Hightstown, New Jersey
1 review
3 of 5 stars Reviewed May 28, 2015

Staff very friendly. Still under construction. Breakfast was terrible. Room darkening shade did not close, too much light in the room at night. Exercise room very small. Spa was not working. Pool was very small.

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Ashland, responded to this review

Dear Debbie S, Thank you for taking the time to review our property. I appreciate your kind remarks about the hotel staff. We are committed to providing our guests with the highest quality services and facilities. There's an ongoing renovation in our public areas from March 31, 2015 until June 30, 2015. It is our sincere regret that your stay... More 

Ashland, Kentucky
1 review
4 of 5 stars Reviewed April 28, 2015

Hotel was under construction. Shower did not work only tub worked. Sink was slow draining as well. The room was very nice. The Breakfast was awesome.im handicap and had access to the outside door which was nice and easy my were I parked.

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Bismarck, North Dakota
Senior Contributor
38 reviews 38 reviews
25 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 24, 2015

Hotel was undergoing some remodeling so the lobby wasn't as inviting, however what they had done was nice, staff were friendly, room was clean, had microwave and refrigerator, free parking and free WIFI,

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1 review
1 of 5 stars Reviewed April 16, 2015 via mobile

This was our 3rd choice of hotel, others hotels in town had no vacancy. When we arrived it was late so we dealt with it. The lobby was under reconstruction and you could only get as far as the desk. THE ELEVATOR WAS CLOSED DUE TO RECONSTRUCTION! WE HAD TO CARRY OUR LUGGAGE UP THE STAIRS! When I booked the... More 

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Sherry D, Manager at Holiday Inn Express Hotel & Suites Ashland, responded to this review

I am sorry to hear you had a unpleasant experience during your last stay with us. Renovation can be a challenge when certain sections of the hotel has to be rerouted temporarily to make improvements. If there is any thing we can do please do not hesitate to call. We really hope you stay with us again in the future. More 

Etown, Ky
Senior Contributor
31 reviews 31 reviews
21 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed April 13, 2015

We stayed here on our way home from our Spring Break trip and I kind of regret it. I made the reservation on line about 20 minutes prior to arrival as we just could not go any longer. Upon getting to the hotel I was informed that the reservation I had for 2 Queen Beds was actually unavailable and they... More 

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Sherry D, Manager at Holiday Inn Express Hotel & Suites Ashland, responded to this review

I would like to discuss this further with you if possible. Please contact our hotel and ask for the GM. More 

Columbus, Ohio
Contributor
20 reviews 20 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 6, 2015

The hotel is going through some renovations but there was no noise after 6pm at all from the crew. I was impressed at how clean the room was and how comfortable the bed and pillows were. The front desk ladies were very helpful checking in and recommending a good place to eat. It seems a little out of the way... More 

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Sherry D, Manager at Holiday Inn Express Hotel & Suites Ashland, responded to this review

We are so glad to know that you were pleased with your stay! More 

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