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Holiday Inn Express Hotel & Suites Ashland

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13131 Slone Court, Ashland, KY 41101
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Holiday Inn Express Hotel & Suites Ashland
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98 Reviews from our TripAdvisor Community

Traveler rating
    45
    29
    11
    10
    3
See reviews for
33
17
7
26
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Elizabethtown, Kentucky
Top Contributor
118 reviews 118 reviews
78 hotel reviews
171 helpful votes 171 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Always enjoy staying in a HI Express, Great beds, lots of pillows and a great breakfast were all up to normal or better standards than the norm. On the negative side, there seams to be remodeling going on everywhere, including the rooms we stay in. There were three to four patched holes in our room. This would not be a... More 

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Hightstown, New Jersey
1 review
3 of 5 stars Reviewed 4 days ago NEW

Staff very friendly. Still under construction. Breakfast was terrible. Room darkening shade did not close, too much light in the room at night. Exercise room very small. Spa was not working. Pool was very small.

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Ashland, Kentucky
1 review
4 of 5 stars Reviewed 4 weeks ago

Hotel was under construction. Shower did not work only tub worked. Sink was slow draining as well. The room was very nice. The Breakfast was awesome.im handicap and had access to the outside door which was nice and easy my were I parked.

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Bismarck, North Dakota
Senior Contributor
38 reviews 38 reviews
25 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 24, 2015

Hotel was undergoing some remodeling so the lobby wasn't as inviting, however what they had done was nice, staff were friendly, room was clean, had microwave and refrigerator, free parking and free WIFI,

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1 review
1 of 5 stars Reviewed April 16, 2015 via mobile

This was our 3rd choice of hotel, others hotels in town had no vacancy. When we arrived it was late so we dealt with it. The lobby was under reconstruction and you could only get as far as the desk. THE ELEVATOR WAS CLOSED DUE TO RECONSTRUCTION! WE HAD TO CARRY OUR LUGGAGE UP THE STAIRS! When I booked the... More 

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Sherry D, Manager at Holiday Inn Express Hotel & Suites Ashland, responded to this review

I am sorry to hear you had a unpleasant experience during your last stay with us. Renovation can be a challenge when certain sections of the hotel has to be rerouted temporarily to make improvements. If there is any thing we can do please do not hesitate to call. We really hope you stay with us again in the future. More 

Etown, Ky
Senior Contributor
30 reviews 30 reviews
20 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed April 13, 2015

We stayed here on our way home from our Spring Break trip and I kind of regret it. I made the reservation on line about 20 minutes prior to arrival as we just could not go any longer. Upon getting to the hotel I was informed that the reservation I had for 2 Queen Beds was actually unavailable and they... More 

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Sherry D, Manager at Holiday Inn Express Hotel & Suites Ashland, responded to this review

I would like to discuss this further with you if possible. Please contact our hotel and ask for the GM. More 

Columbus, Ohio
Contributor
17 reviews 17 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 6, 2015

The hotel is going through some renovations but there was no noise after 6pm at all from the crew. I was impressed at how clean the room was and how comfortable the bed and pillows were. The front desk ladies were very helpful checking in and recommending a good place to eat. It seems a little out of the way... More 

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Sherry D, Manager at Holiday Inn Express Hotel & Suites Ashland, responded to this review

We are so glad to know that you were pleased with your stay! More 

Louisville, Kentucky, United States
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed April 4, 2015

lots of renovation going on right now in the lobby area but the rooms are clean. We needed a room late night to get out of the weather and this was a good place to stop. Staff is friendly as well. Breakfast was good. Real food, eggs bacon, sausage, pancakes. Good place

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Charles Town, West Virginia
Contributor
15 reviews 15 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 25, 2015

I can't complain about anything, they are going through a pretty major renovation but the room was nice and the staff was nice and attentive. A major volleyball tournament and the WV Gymnastics State Meet were occurring so the breakfast "room" was too little but that will not be an issue once the renovation is completed

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North Carolina
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 24, 2015

Needed a room late at night and HIE never fails me! The hotel interior is under renovation. Our room had new fresh décor. The bed and bath were comfortable and clean. The breakfast was average, but much better than a continental buffet. There is a lot of work going on in the hotel after 9:30am and they work hard to... More 

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