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All 9 Ashland hotels

BEST WESTERN River Cities

31 Russell Plaza Drive, Ashland, KY 41101
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Ranked #2 of 9 Hotels in Ashland
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Mike H Vermilion, United States
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85 reviews from our community

Traveler rating
    37
    29
    11
    5
    3
See reviews for
20
19
7
25
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Vermilion, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Very satisfied with over all experience Very Friendly Staff Very Clean Check In/Out very pleasant Will definitely be returning to the Ashland Kentucky Best Western. Has everything you need to make business trips easy and hassle free We have previously stayed in other hotels that were not pleasant experience

Review collected in partnership with Best Western

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Lancaster, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I have stayed at this hotel many times. The staff is great and have our room ready when we arrive. There are other stories around this hotel. You can walk or take a short ride to other places in the general area.

Review collected in partnership with Best Western

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Lexington, United States
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel was a great place to stay. The beds and pillows were comfortable, the shower was powerful, and it was very clean. The free breakfast was great!! The only negative was that there were no non-smoking rooms available, so the room was very smoky.

Review collected in partnership with Best Western

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Huntsville, Alabama
Senior Reviewer
7 reviews 7 reviews
2 of 5 stars Reviewed 2 weeks ago

The Best Western River Cites hotel has a helpful and friendly staff, clean rooms, and a wonderful breakfast buffet, but that's where the good points end. The hotel is old and in need of repairs. The air conditioners don't work correctly and the rooms are humid and clammy with sticky carpets. Rooms on the first floor have no cell phone... More

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Jacksonville, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Hotel staff are very friendly and accommodating. Decent little breakfast however consistent, always the same. Rooms and facilities a little dated (mainly bathroom) however some painting and makeover was in process. Over all a decent hotel, would stay again.

Review collected in partnership with Best Western

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steubenville, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This was the second trip in the past 6 weeks we had stayed in this hotel. The staff is very friendly. They are very accommodating to motorcycle riders.They have a full hot breakfast bacon, sausage, eggs waffles etc. The hotel is very clean close to places to eat or dinner. Would definitely recommend to stay at.

Review collected in partnership with Best Western

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tabbott, Manager at BEST WESTERN River Cities, responded to this review

Thank you for the great comments of our breakfast as well as the other features of our location. We hope to see you on your next visit thru Ashland. More

Findlay, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 12, 2014

stayed in a best western in Monroe, Ohio and was very displeased with our room, cooling system was preset at 72 degrees and couldn't be changed, I need a much cooler room to sleep. Was very happy with this Best Western! Everything was great, my hubby and I weren't a little hesitant stay, but are happy we did!

Review collected in partnership with Best Western

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tabbott, Manager at BEST WESTERN River Cities, responded to this review

Thank you for the review. We pleased to know that our amenities made your stay pleasant. We look forward to seeing you again. More

Beach City, United States
1 review
5 of 5 stars Reviewed September 11, 2014

Fantastic hotel. Very clean. Staff was friendly and very helpful in every way. Breakfast was wonderful and they had plenty. Looking forward to staying again next year...Will recommend to everyone I know

Review collected in partnership with Best Western

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tabbott, Manager at BEST WESTERN River Cities, responded to this review

Thank you for the great comments of our Hotel and Staff as well as the recommendation for our location. We look forward to seeing you again. More

Lebanon
1 review
4 of 5 stars Reviewed August 18, 2014

I have stayed at this motel multiple times over the last 5 years. It is still nice but quality of motel is dropping a little. Everything was okay except the hallway and room had an older musty smell. Overall satisfied but felt the rate was a little high for the quality of the motel.

Review collected in partnership with Best Western

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tabbott, Manager at BEST WESTERN River Cities, responded to this review

I would like to apologize for the outdated look, we are currently working on updates to improve your hotel experience with us. Thank you for the review of our hotel and we look forward to seeing you again. More

Cadiz, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 15, 2014

We ha a nice stay and good breakfast. the hotel was clean. A variety of restruaunts close by. Rode motorcycles, and used their outdoor hose to wash them. They let us park under the canopy. THe only problem we had was the ice machine was out of ice at 8 am in the morning and there was no other ice... More

Review collected in partnership with Best Western

Was this review helpful? Yes
tabbott, Manager at BEST WESTERN River Cities, responded to this review

Thank you for the comments on our hot breakfast and our cleanliness. I'm sorry for the ice machine issue. We look forward to seeing you on your next trip thru Ashland, Kentucky. More

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Additional Information about BEST WESTERN River Cities

Address: 31 Russell Plaza Drive, Ashland, KY 41101
Phone Number:
Location: United States > Kentucky > Ashland
Price Range (Based on Average Rates): $$
Number of rooms: 58
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Also Known As:
Best Western Ashland
Ashland Best Western
Best Western Hotel Ashland

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