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Tanoa Plaza Suva

Corner Gordon & Malcolm Street, Suva, Viti Levu, Fiji
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Tanoa Plaza Suva
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Ranked #5 of 10 Hotels in Suva
A recent review
5 of 5 stars reviewed 6 days ago
Terri_Weis Dirranbandi, Australia
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105 reviews from our community

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    12
    5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Dirranbandi, Australia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed at the Tanoa for a couple of nights and don't have anything bad to really say about the hotel other then that the room I was given was a bit on the small side, besides that it was very clean, bed was comfortable and the bathroom was actually quite nice, bit more modern then the decor in the... More 

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Castlemaine, Ireland
Top Contributor
64 reviews 64 reviews
16 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed March 28, 2015 via mobile

As a Tanoa regular, I continue to appreciate the front-line staff across the board from check-in, to room-service to drinks & wait staff. But, the wait times and inconsistency in meals at the in-house resturant, Zest, continues to be appalling (we work very long days so too knackered to go eat elsewhere as a normal dissatisfied customer would do!) When... More 

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Mere R, General Manager at Tanoa Plaza Suva, responded to this review

Bula Vinaka Imogen, Thankyou so much for your review and taking the time to tell me about your experience, especially for your loyalty in our Tanoa Hotels. Indeed I could read and understand, the important areas that no hotel should forget which is the food & beverage operation, I managed to get changes done and hoping that your next stay,... More 

Sacramento, California
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 4, 2015

i was fortunate enough to to have spent a week at the Tanoa Plaza in Suva during the month of Jan/Feb while visiting from the United States to attend 2 weddings in the family. I cannot say enough about the hospitality and the wonderful and beautiful employees at the hotel, always greeting you with a smile on their faces, addressing... More 

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Mere R, General Manager at Tanoa Plaza Suva, responded to this review

Bula Vinaka Rosie F, A time for me and say a Big Vinaka Vakalevu for recognizing the team services and naming Joseph at reception, they are indeed a great asset for our hotels and we are very proud to have them in our family hotel. Hoping that you will be returning soon for more family gathering in Suva, so please... More 

Auckland
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 28, 2015

I stayed here for the second time last week. The hotel staff was very friendly and the food in the restaurant OK. Check in was without problems and the room was clean. Pricing I felt was right at the top end of the acceptable range and the breakfast was not cheap. However other Suva hotels charge similar prices. I would... More 

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Sydney, New South Wales, Australia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 25, 2015

Tanoa Plaza is located close to the center of the business area of Suva. Everywhere you are likely to visit is only a short walk away. It is not on the waterfront, but when you are working that's not really an issue. If you want a Fiji resort holiday there are hundreds of places to choose from. The rooms are... More 

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Mere R, General Manager at Tanoa Plaza Suva, responded to this review

Bula Vinaka NeilHume, From a business client point of view, a Big Vinaka Vakalevu for your review, I think its great to hear about what your needs & expectations are, when staying in Suva hotels. We are happy to inform you that we are doing soft refurbishment in the building inorder to keep up with the market demand and hope... More 

Suva, Fiji
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 20, 2015

stayed there last minute for 5 nights. Got a great room with great air con. Have a good smokers balcony but no good when it rains, would be nice to have it undercover. I live on a remote island in Fiji and had a lot of shopping to do, including meat and vegetables. The hotel was very obliging and stored... More 

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Mere R, General Manager at Tanoa Plaza Suva, responded to this review

Bula Vinaka 568nealh, Thankyou for your review, great to hear that the team from security to the staffs were very accommodating to you for food storages etc. The pleasure is all ours and we do hope to see you soon & Totally agree with you on your room tip, the higher you go, the better the sea views. Take care... More 

Christchurch, New Zealand
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 28, 2014

We stayed at the Tanoa at the last minute and found the staff very helpful. The rooms were lovely and air conditioned. The breakfast and restaurant were too expensive for us so we ate out. The children were very upset that the hotel pool was closed but the staff offered to arrange a taxi for us and paid for our... More 

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Mere R, General Manager at Tanoa Plaza Suva, responded to this review

Bula Vinaka Kiwitutor, Thankyou very much for your review, great to hear that you enjoyed the services of our friendly staff, and just to let you know, our swimming pool is back in operation, after weeks of renovation. We certainly look forward to seeing you and family back in Suva. Let us know when you are in town Vinaka Vakalevu... More 

Nadi, Fiji
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed December 26, 2014

Was staying down the road and walked up to hotel to see if we could get some better food than the Korean being served at our hotel. Menu prices were reasonable, I had the spaghetti bolognese ($28)and my wife the fish($32) and both were tasty, only issue was they forgot the garlic bread. Only other problem was drinks. A glass... More 

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Mere R, General Manager at Tanoa Plaza Suva, responded to this review

Bula Grant S, Thankyou for your review, and I always appreciate the time you have taken to tell us about your meal experience in our restaurant and will make sure we have garlic bread. And as for the prices, Hotels are charging 20% taxes inwhich 15% is our Value Added Tax and 5% Hotel services tax, which is why it... More 

North Strathfield, Australia
Top Contributor
59 reviews 59 reviews
26 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed December 17, 2014

A good hotel for a fly-in visit. Being in town it is a fair way from the airport but taxi rides are not overly expensive. The reception is friendly and efficient. The rooms are clean and the air conditioner effective. The restaurant is run well with tasty dishes. There could be more variety but it is very passible fare. The... More 

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Mere R, General Manager at Tanoa Plaza Suva, responded to this review

Bula Vinaka Nicholas C, Thankyou for your review and so great to read about your fly-in-visit, i like that. Our hotel strengths are our People, this is definitely important to us and to our tourism industry and we appreciate your review. I will surely work on the variety suggestions you have written and get changes implemented Looking foward to seeing... More 

Top Contributor
58 reviews 58 reviews
26 hotel reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed December 16, 2014

I did not stay here but I arranged rooms for several participants in a conference. The assistant manager I am coordinating with is a bit difficult. They kept on threatening to cancel our reservation even if we already paid downpayment. Requests must be sent several times or else they forget them. The front desk staff (Joseph) is rude and told... More 

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Mere R, General Manager at Tanoa Plaza Suva, responded to this review

Bula vinaka Turista_academia Thankyou for your feedback and I appreciate the time, you have taken to write to us about your review. Based on your feedback, I have spoken to my staffs concerned to take a much more professional approach when dealing with guests from time of reservations to using hotel facilities and until guests departs. So thankyou for informing... More 

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