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Holiday Inn Suva

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501 Victoria Parade | G.P.O Box 1357, Suva, Viti Levu, Fiji
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Holiday Inn Suva
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Holiday Inn Suva
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300 reviews from our community

Traveler rating
    64
    134
    64
    31
    7
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49
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Holiday Inn Suva
See the most recent reviews
Melbourne, Australia
Senior Contributor
29 reviews 29 reviews
20 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed November 6, 2013

Due to an overbooking issue at the place I usually stay I found myself looking for accommodation at short notice in Suva. I've always had a hankering to check out the Holiday Inn to see if the astronomical fee they charge compared to everyone else is actually worthwhile. Checkin - reasonably efficient. There was some issue when the person checking... More 

Was this review helpful? Yes
Holiday_Inn_Suva_GM, General Manager at Holiday Inn Suva, responded to this review

Dear Umesh R, Thank you for your feedback regarding your recent stay experience with us. In regards to the concerns you raised I assure you that this is an isolated case and not frequently recurring but never the less have already informed our services team to pay closer attention when carrying their tasks at hand. Umesh, lease accept my sincere... More 

Sydney, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed November 4, 2013

Stayed @ H Inn Suva Downtown for 3 nights only, perfect location, pleasant atmosphere. Greatly impressed by their Porter/s & security with their beautiful smile and acknowledgement who always help out with Parking and luggage. Quite busy hotel, expect a lot going on there meetings, events etc etc...Unfortunately I had a pretty bad experienced on my recent visit when I... More 

Was this review helpful? Yes
Holiday_Inn_Suva_GM, General Manager at Holiday Inn Suva, responded to this review

Dear Wizard30, Thank you for your feedback regarding your recent stay experience with us. It is sounding to hear that our Porters and Securities were there to assist you during your stay and have shared with them regarding your feedback. As for your experience at the Front Desk, please ensure that this is being looked at and I do apologise... More 

New York City, New York
Senior Contributor
45 reviews 45 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed November 1, 2013

We did not stay at Holiday Inn but came here for breakfast upon the recommendation from a friend. It was fabulous with a range of hot and cold breakfast items. They even had a juicer with fresh cut tropical fruits and some vegetable items (carrots, cucumbers). The hot items included some grilled local fish (a little on the salty side)... More 

Was this review helpful? Yes
Holiday_Inn_Suva_GM, General Manager at Holiday Inn Suva, responded to this review

Dear Sharon_B_NY, Thank you for your positive feedback regarding your breakfast experience at Vikatoria Restaurant at Holiday Inn Suva. Your feedback has been well received by the executive chef and the team. Once again thank you for your feedback and we look forward to you joining us again soon Kind Regards Preston Miskelly General Manager More 

Melbourne, Australia
Top Contributor
70 reviews 70 reviews
9 hotel reviews
56 helpful votes 56 helpful votes
2 of 5 stars Reviewed October 18, 2013

as holiday inns go fine to stay for business not a holiday the service on bar area a shocker and very ordered a pizza and burnt no apologizes just after stating why did not eat it they advised new chef no apologises. rooms definetely over priced for the size out of date and not very clean was moved to another... More 

Was this review helpful? Yes 3
Holiday_Inn_Suva_GM, General Manager at Holiday Inn Suva, responded to this review

Dear Sun soul B, Thank you for taking your time in sharing your review. Sun soul B, we both welcome both positive and constructive feedbacks as this really provides traction and keeps the hotel on track to ensure guest satisfaction. Our rooms department and food & beverage department has been informed accordingly and I apologize for the experience you had... More 

Wellington, New Zealand
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 of 5 stars Reviewed October 4, 2013

The holiday inn suva is a good reliable hotel, simple straight forward consist service, no fussm the staff are friendly and helpfuln the food is what you would expect from a holiday inn. Granted there were small issues but at the end of the day had little or no impact on my stay.

Was this review helpful? Yes
Holiday_Inn_Suva_GM, General Manager at Holiday Inn Suva, responded to this review

Dear Zain S, Thank you for taking the time to share your review. I am so glad to hear you enjoyed your stay with us and I will definitely pass on your feedback to the team. I look forward to welcoming you back again in the very near future. Kind Regards Joseph Della Gatta General Manager More 

Colombo, Sri Lanka
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 30, 2013

Huge congratulations to the General Manager and his staff for the quality of service provided by the hotel during our latest stay there. Everything was perfect. Special commendation to Ranjini on reception, whose customer service skills are exceptional. She was helpful, courteous, friendly and anticipated our needs. Also, special thanks to the Restaurant staff. They were all helpful, attentive and... More 

Was this review helpful? Yes 1
Holiday_Inn_Suva_GM, General Manager at Holiday Inn Suva, responded to this review

Dear Wijemanne, Thank you for sharing your review recently. So glad you enjoyed your stay with us and I appreciated the comments made in regards to Ranjini our Guest Services - and the entire team here at the Holiday Inn Suva - all of which I am very proud of as they all contribute to the overall guest experience. Many... More 

Melbourne, Australia
Top Contributor
71 reviews 71 reviews
71 hotel reviews
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed September 28, 2013

When I got on my flight home, i realised i must have been the only person on the plane who was in Fiji for work rather than a resort holiday. However, at the Suva Holiday Inn, there were plenty of meetings, people there for business, as well as tour groups and holiday makers. Indeed, on the 2 nights I was... More 

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Holiday_Inn_Suva_GM, General Manager at Holiday Inn Suva, responded to this review

Dear Vivian2010_10, Thank-you for feedback regarding your recent stay with us. I was pleased to share with the team that you enjoyed your visit and found all the amenities, food and the location to your liking. We look forward to welcoming you back to the hotel again very soon Kind Regards Joseph Della Gatta General Manager More 

BRISBANE, QUEENSLAND
Contributor
11 reviews 11 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 11, 2013

My friend and I recently stayed at the Holiday Inn, Suva for 2 nights, following a terrible experience at the Peninsula Hotel in Suva (do not go there!). After the experience at the other hotel, this hotel was like heaven. The beds are comfortable, but the building noise and view were not so good. On the plus side they had... More 

Was this review helpful? Yes 1
Holiday_Inn_Suva_GM, General Manager at Holiday Inn Suva, responded to this review

Dear CHLOEGIRL10, Thank you for your feedback regarding your recent stay with us. It was sounding to read that you enjoyed the food and entertainment during your stay. The hotels proximity/ access is very central to the CDB and overlooks the Suva harbor which makes it a great location for both business and leisure travelers. We appreciate your feedback with... More 

Troy, Michigan
Top Contributor
61 reviews 61 reviews
35 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed September 8, 2013

This hotel has great International Standards that you would expect from the Holiday Inn brand, It had a wonderful pool and with a view of the Suva Harbor/ South Pacific Ocean. It has a great feel of being in the south pacific while maintaining international standards. Another plus is the A/C worked great. This is a plus in Suva where... More 

Was this review helpful? Yes 1
Holiday_Inn_Suva_GM, General Manager at Holiday Inn Suva, responded to this review

Dear jeffb188, Thank you so much for your kind review. It’s always so pleasing to hear when our guests truly enjoys themselves when they stay with us. The hotel location on the harbor foreshore and in the CBD with the sunsets are truly magic, so am pleased that you were able to enjoy your stay at the Holiday Inn. I... More 

Brisbane, Australia
Top Contributor
101 reviews 101 reviews
65 hotel reviews
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed September 6, 2013

Was there for 2 days for a conference and found everything about the hotel very efficient and good. Check in was fast and staff was welcoming and was warmly greeted. Special mention should go to the busboy(man?) who is very pleasant and genuinely warmly greets everyone. Hotel is located quite near to town and has free wi-fi is a big... More 

Was this review helpful? Yes 2
Holiday_Inn_Suva_GM, General Manager at Holiday Inn Suva, responded to this review

Dear Shedee, Thank you so much for your kind review. It’s always so pleasing to hear when our staffs have delivered the high standard of service we always strive for - I am very proud of my team. It is also pleasing to read you enjoyed our wide range of breakfast spread and the hotel location on the harbor foreshore... More 

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