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Holiday Inn Suva

4.0 of 5 501 Victoria Parade | G.P.O Box 1357, Suva, Viti Levu, Fiji
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Holiday Inn Suva
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Holiday Inn Suva
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270 reviews from our community

Traveler rating
    55
    121
    56
    31
    7
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139
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Holiday Inn Suva
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Singapore, Singapore
Top Contributor
1,206 reviews 1,206 reviews
153 hotel reviews
606 helpful votes 606 helpful votes
4 of 5 stars Reviewed November 8, 2014

Initially stayed here for 1 night as a points redemption for 15k IHG points. This was extended to a 3 night stay after Fiji Airways cancelled the flight I was scheduled on for Tuvalu. The staff were great during this additional time in helping to contact Fiji Airways to get information about the replacement flight (since of course there wasn't... More 

Was this review helpful? Yes
HolidayInn_Suva1, General Manager at Holiday Inn Suva, responded to this review

Dear KGB777, Thank you for you review. It was unfortunate that you encountered flight cancellation during your visit but I'm pleased to know that our teams assisted you in getting in touch with the airline. I personally understand how frustrating it can be when flights gets cancelled. It's great to know that your stay with us was an enjoyable one... More 

Harrogate
Contributor
16 reviews 16 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 8, 2014

We stayed one night as a result of last minute changes to our travel plans and after a slight mix up with our booking (through no fault of the hotel) the lady (Tara) on reception could not have been more helpful in sorting out our room and helping us with some ongoing admin we had to sort out! All the... More 

Was this review helpful? Yes
HolidayInn_Suva1, General Manager at Holiday Inn Suva, responded to this review

Dear Andrew P, Thank you for your review. Changes to travel itineraries can be frustrating and I'm glad to know that Tara was able to assist you with your accommodation and ensuring that you were cared for. Thank you once again for your review. Kind Regards Preston Miskelly General Manager More 

Melbourne, Australia
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 7, 2014

This is a great, functional hotel to stay at when doing business in Suva. The staff here are fantastic - very friendly and welcoming. The restaurant has been given a recent facelift as well - I had the breakfast included in the rate, so can't comment on others saying it is expensive. I though the room rate (with breakfast included)... More 

Was this review helpful? Yes
HolidayInn_Suva1, General Manager at Holiday Inn Suva, responded to this review

Dear T C, Thank you for your kind review and it's great to hear that our staffs delivered a great service during your stay with us. The hotel's location as well near Suva's CBD is a great advantage for our guests. We're glad you enjoyed your room experience and all the amenities the hotel has to offer . Thank you... More 

melbourne
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 7, 2014 via mobile

The staff at this place are exceptional. They really make the difference between similar quality hotels we stayed at. They were so friendly and nice and doted on our children. The room was fine, probably due for a reno soon. Our room was serviced daily and linen changed often. Breakfast very expensive but I regret nothing! It was delicious! Tara... More 

Was this review helpful? Yes
HolidayInn_Suva1, General Manager at Holiday Inn Suva, responded to this review

Dear Pixa, Thank you for your kind review and it is really great to learn that our staffs including Tara made your stay at the Holiday Inn Suva an enjoyable and wonderful experience. It is also pleasing to know that you enjoyed our breakfast and I surely pass your comment over to our culinary team. Thank you once again for... More 

London, United Kingdom
2 reviews
5 of 5 stars Reviewed November 5, 2014

Standing next door to the Grand Pacific, Holiday Inn has managed to keep its lead as the place to stay in Suva. It is comfortable, central and has a lively atmosphere. Perhaps, most important of all the staff at the hotel are extremely friendly and eager to help make a stay comfortable. I needed help connecting my tiny notebook to... More 

Was this review helpful? Yes
HolidayInn_Suva1, General Manager at Holiday Inn Suva, responded to this review

Dea VinayChand, Thank you for your kind review regarding your stay at the Holiday Inn Suva. It is pleasing to hear that our teams especially Naomi and IT team assisted you during your stay with us. The hotel's proximity to Suva's CBD is a great advantage to our guests and the hotel's location near the habour provides a fantastic sunset... More 

Nadi
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 4, 2014

This is a hotel I have used for many years and last week I stayed there again and was very disappointed. Management have given the restaurant a facelift and doubled the prices of everything on the menu. Breakfast was F$40 per person.........A bottle of wine that can be bought for under $12 Fijian from the local bottle stores sold for... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Suva, responded to this review

Dear belo1, Thank you for taking the time to leave us your feedback. It is truly disheartening to know that some aspects of our facility fell below your expectations. It is not our intention to inconvenient our valued guests with our dining cost instead provide options that are competitive and sensible. Nevertheless, your comments are taken into serious account and... More 

Howick, Auckland, New Zealand
1 review
5 of 5 stars Reviewed October 29, 2014

Johnny G Pacific Warmth My wife and I were wonderfully blessed during our stay. Hotels can be cold and uninviting but not the Suva Holiday Inn -- in fact it was the very opposite. Right from the staff at the entrance to the lady in charge and everyone in between treated us like old friends and there was practically nothing... More 

Was this review helpful? Yes
Joyce L, General Manager at Holiday Inn Suva, responded to this review

Dear Johnny G, Thank you for your kind review regarding your stay at the Holiday Inn Suva. It is great to hear that our staff assisted you and your wife during your stay. We hope that she is back on track. Thank you very much for your recommendation of our hotel. It means a lot to us and we look... More 

Suva, Fiji
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 17, 2014

Very well organized. I love the rooms in holiday inn, frankly its the best in Suva for me! The dining area is superb esp in the evenings, you're lucky to see the sun dawn. I love this place so much that sometimes Im here alone on weekends lol love!

Was this review helpful? Yes
Joyce L, General Manager at Holiday Inn Suva, responded to this review

Dear Mischelle K, Thank you for your kind review and it’s great to hear that you enjoyed your stay with us. We appreciate you staying with us again and we hope to see you in the near future. Once again thank you for your feedback and we look forward to welcoming you back to Holiday Inn Suva. Kind Regards Preston... More 

Nelson, New Zealand
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 5, 2014

We were very impressed with the great service and friendliness of the staff. Congratulations. Compared to another hotel we stayed at in Nadi and a resort in the North of the island your team were genuine hard working kind, generous people. Food was great too.

Was this review helpful? Yes
Holiday_Inn_Suva, General Manager at Holiday Inn Suva, responded to this review

Bula Sunny P, Thank you for you kind feedback. It is great to hear we made a difference with our service and friendliness. It was also wonderful to hear you had a great dining experience with us. Thank you for taking the time to pass the feedback on and we hope to see you again at Holiday Inn Suva. Vinaka... More 

Kailua-Kona, Hawaii
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 22, 2014

I visited twice and was confronted with the same issue of guest being allowed to smoke in the public area where my friends and I were to enjoy a beautiful meal from your restaurant. Both time I ask for the manager and the respond was that people were allowed to smoke outside. Correct me but Fiji has also has taken... More 

Was this review helpful? Yes
Holiday_Inn_Suva, General Manager at Holiday Inn Suva, responded to this review

Bula nesian4life Thank you for your review and we thank you for your personal insight. I understand the decision to allow smoking in our outdoor area is not to your individual tastes and it is regretful we couldn't provide a more positive experience. I can assure you that the outdoor area complies with all Fijian laws and was recently inspected,... More 

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Additional Information about Holiday Inn Suva

Address: 501 Victoria Parade | G.P.O Box 1357, Suva, Viti Levu, Fiji
Phone Number:
Location: Fiji > Viti Levu > Suva
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn Suva 4*
Number of rooms: 130
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Also Known As:
Holiday Inn Suva Hotel Suva
Suva Holiday Inn

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