I've stayed here twice now, on work trips (have to use it as part of the intercontinental preferred supplied programme).
We were charged what you'd pay for the intercontinental in Sydney. And the difference between the two is like night and day.
Both times my work colleague and I have had the same experience with our "best" rooms. Damp, smelly,...
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Dear KellysBay,
Thank you for taking the time to share your recent stay with us. Your comments have been taken on board constructivley and the service shortfalls you had experienced will be shared with the team in their respective departments to ensure we create an opportunity to improve our services and offerings.
In Regards to the HVAC and humidity we...
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