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Peninsula International Hotel

McGregor Rd & Pender St, Suva, Viti Levu, Fiji
Peninsula International Hotel
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47 reviews from our community

Traveler rating
    11
    7
    11
    8
    10
See reviews for
9
3
7
17
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Senior Contributor
21 reviews 21 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Less than impressive service Average rooms Poor lighting Breakfast is pathetic Have to ring a multiple times to get anything done I.e towels in the room, taken never replaced Staff are not very motivated or efficient Would never come back here again

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carlp-018, General Manager at Peninsula International Hotel, responded to this review

Bula from the Peninsula International Hotel. I am sorry to hear that your stay with us was not to your standard. Your many points have been noted and will be investigated. More 

Adelaide, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 26, 2015

A warm Bula. We were welcome by the friendly staff opps forget the name of the staff who booked me in I humbly apologise for that but she was very welcoming. They were happy to provide us nice accommodation. Our Room was nice and clean and had a homely feeling to it. Meals were nice and cheaper compared to other... More 

Was this review helpful? Yes 1
carlp-018, General Manager at Peninsula International Hotel, responded to this review

Bula from the Peninsula International Hotel It is extremely pleasing to read your comments and note that your stay with us was up to your expectations. Our main goal is always to serve our guests to the best of our ability and we look forward to your return. Your comments have been passed to the staff concerned. More 

Port Vila, Vanuatu
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 25, 2015

A warm welcome with a big smile when we checked in, staff were really friendly and helpful. I spent a few nights with my son for a holiday away from home, for shopping and visiting other family members as well. The lady that was working the night we checked in was very helpful when I was having issues charging my... More 

Was this review helpful? Yes 1
carlp-018, General Manager at Peninsula International Hotel, responded to this review

Bula from the Peninsula International Hotel. It is very gratifying to hear that you started your holiday with us in such a welcoming manner. Staff have been advised of your comments, which are very much appreciated. I am pleased to hear that your family enjoyed their stay as well. We look forward to having you return. More 

Tongatapu, Tonga
1 review
5 of 5 stars Reviewed January 14, 2015

I was there on business in December 2014. Upon arrival all staff were amazingly friendly and welcoming and everything was well organised. All amenities in the room were working and the room was always well serviced daily. I would also like to thank the Management... in particular the gentleman from New Zealand (who I had the pleasure to meet on... More 

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carlp-018, General Manager at Peninsula International Hotel, responded to this review

Bula from the Peninsula International Hotel Your comments are very much appreciated and have been passed on to the staff. We strive at all times to give the best service to our guests. We look forward to your next visit More 

Marseille, France
Top Contributor
57 reviews 57 reviews
24 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed January 6, 2015

The rooms are nice except those without a window completely at the back is the hotel. Breakfast included for most rooms but very poor! The food in the restaurant is not worth it's money. If you just look for a reasonably priced hotel in Suva it's OK.

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carlp-018, General Manager at Peninsula International Hotel, responded to this review

Bula from the Peninsula International Hotel Thank you for your comments that have been noted. I apologise that your expectations of the hotel were not to your standard. I hope that you will give us another chance and look forward to you staying with us again. More 

London
Top Contributor
177 reviews 177 reviews
43 hotel reviews
145 helpful votes 145 helpful votes
4 of 5 stars Reviewed January 3, 2015

Stayed here for just a night whilst waiting for onward transport. Decent restaurant on third floor and overall had a good experience for a reasonable price. 10-15 minute walk to other restaurants. I would return.

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carlp-018, General Manager at Peninsula International Hotel, responded to this review

Bula from the Peninsula International Hotel Thanks for your comments regarding your stay in our hotel. Even though only one night the experiences you had were certainly to your expectation. I hope that on your next visit you will stay longer and enjoy our hospitality further. More 

George Town, Malaysia
Top Contributor
174 reviews 174 reviews
44 hotel reviews
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed December 17, 2014

Located besides main road nearly on top of the hill. No eateries nearby. Quite a walking distance to town centre. The taxi stand is just beside the hotel. Even on higher floors, cannot really see the ocean. Staff are not as friendly as should be, in a country like Fiji. Cannot even borrow a plate from the in-house restaurant. Pool... More 

Was this review helpful? Yes 1
carlp-018, General Manager at Peninsula International Hotel, responded to this review

Bula and greetings from the Peninsula International Hotel I am sorry to hear that your stay with us was not totally to your satisfaction. The hotel has a restaurant on the 3rd floor and there are many restaurants available in Suva, 5 minutes by taxi or an easy walk from the hotel approximately 10 minutes. There are some rooms only... More 

Cape Town, South Africa
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 10, 2014

Average hotel that looks kinda worn out and outdated from the outside and in the lobby as well. Does not look very promising. My Executive Room however was situated at the back of the hotel (away from the busy road), spacious, had large windows and proper aircon and bed. Oh yes, even a private iron set hidden in a closet.... More 

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carlp-018, General Manager at Peninsula International Hotel, responded to this review

Bula from the Peninsula International Hotel Thank you for comments regarding your stay with us. It is very pleasing to hear that your room was spacious and up to your standard and that you enjoyed your stay. Your other comments have been noted. I look forward to your return visit. More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed October 16, 2014

I stayed there recently and usually do at least 5 times a year, based on the friendly reception staff and location of the hotel.. in october i checked in at 11pm having just arrived from nadi and had to change rooms 4 times - the room wasnt the delux room that had been booked 3 weeks in advance, the aircon... More 

Was this review helpful? Yes 3
carlp-018, General Manager at Peninsula International Hotel, responded to this review

Bula from the Peninsula International Hotel I wish to apologise for the inconvenience that this has caused you. We have looked into the issues which you had faced, and policies have been put in place to prevent that situation from arising again. I hope that you give us an opportunity to redeem ourselves. More 

Darwin, Australia
Contributor
12 reviews 12 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 15, 2014

i stayed 5 nights it was Ok! first night was $fiji115 and for some reason every night after was $f105 the room was small just enough room for the double bed and a chair in the corner the fittings were ok the rooms were very clean and serviced well, the hotel needs a revamp bits and pieces here and there... More 

Was this review helpful? Yes 1
carlp-018, General Manager at Peninsula International Hotel, responded to this review

Bula from the Peninsula International Hotel All the rooms on the 1st – 4th floor have been renovated over the last eighteen months. Your comments regarding the cleanliness of the rooms, service, meals and staff are acknowledged and will be passed on to all the staff. We always endeavour to give the best service possible to allow out guests to... More 

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