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Novotel Nadi

Namaka Hill | Votualevu, Nadi, Viti Levu, Fiji
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1 room 1 guest
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Novotel Nadi
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833 Reviews from our TripAdvisor Community

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Traveler rating
    104
    343
    220
    103
    63
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220
311
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117
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (136)
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English first
  • All months
    (833)
  • Mar-May only
    (182)
  • Jun-Aug only
    (251)
  • Sep-Nov only
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Washington
Level Contributor
113 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We flew into Nadi in the early evening and the Novotel shuttle was there to pick us up, free of charge. Before our journey to Fiji I did a lot of researching different hotels in the area that provided free shuttle to/from airport and chose the Novotel. We got a spacious room, although a little dated it was very clean.... More 

Was this review helpful? Yes
Jack W, General Manager at Novotel Nadi, responded to this review

Dear fishman620, Thank you sincerely for taking the time to provide us with positive feedback on your recent stay. I have no doubt that your feedback will serve as an encouragement to all our staff as we strive to continuously improve the stay experience of all our guests. Thank you again fishman620, for sharing your experience and we trust your... More 

Hamilton, New Zealand
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I read lots of reviews of this hotel that were pretty average. Tired, old, over rated. My experience over 5 nights was different. I found the staff to be very friendly and help was never an issue. Yes the Hotel has been around a while but its been well maintained, clean, everything works and is if good order, the rooms... More 

Was this review helpful? Yes 1
Jack W, General Manager at Novotel Nadi, responded to this review

Dear Russell H, We really appreciate the time you have taken to provide positive comment on your recent stay. I will share your comments with our team and I'm sure your feedback will serve as an encouragement to all our staff as we strive to continuously improve the stay experience of all our guests. As you found out and have... More 

Memphis, Tennessee
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This is a decent stopover hotel. We stayed their twice (on our way into Fiji and out of Fiji, as the bulk of our vacation was on another island). On a positive note, it's close to the airport, but on a negative note it is far from the main tourist areas and not very luxurious as a hotel, even by... More 

Was this review helpful? Yes
Jack W, General Manager at Novotel Nadi, responded to this review

Dear jdp6575, Thank you for taking the time to provide us with feedback on your recent stay with us. On behalf of the team at Novotel Nadi, I would like to convey my sincere apologies that your second stay was not as expected. The constructive remarks you offered have been brought to the attention of our senior management team, as... More 

Dammam, Saudi Arabia
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

The arranged airport pickup was 20 minutes late. The hotel is really dated and needs a facelift. The walkway to my room needs repair and the bathroom wall tiles haven't been cleaned for years. There is no safe in the room but only at reception. Internet is free for Accor loyalty members and is reliable. Breakfast was average but I... More 

Was this review helpful? Yes
Jack W, General Manager at Novotel Nadi, responded to this review

Dear jadmi, We do appreciate hearing from our valued guests as feedback is vital for us to continue improving our service and maintaining our commitment to superior guest experiences. I was very sorry to read of the experiences you have highlighted. It is obvious from your feedback that the hotels usual high service standards and positive stay experience have not... More 

Travelers are raving about these Nadi hotels

Nowra, Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a great hotel to use as an overnight stopover as it is very close to the airport. Not quite a four star but great location. There is a free shuttle bus which runs every half hour or for a couple of dollars you can get a taxi. The hotel is starting to show its age but the rooms... More 

Was this review helpful? Yes 1
Jack W, General Manager at Novotel Nadi, responded to this review

Dear Pam B, We highly value your comments regarding your recent stay with us. It is always a pleasure to receive positive feedback from our guests. I will share your comments with our team and I'm sure your feedback will serve as an encouragement to all the staff as we strive to continuously improve, the quality of the stay experience... More 

Sydney, Australia
Level Contributor
104 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 211 helpful votes
4 of 5 stars Reviewed 1 week ago

Perfect Hotel to overnight in five minutes from the Airport when arriving late or departing early....Very comfortable great pool and fantastic view of golf course and mountains from most rooms. Restaurant has improved.

Was this review helpful? Yes
Jack W, General Manager at Novotel Nadi, responded to this review

Dear aexcell, Thank you for taking the time to provide positive feedback on your recent stay with us. I am absolutely thrilled that you had such a memorable stay with us. aexcell, once again thank you sincerely for your comments and we look forward to your next visit in the not too distant future. Vinaka & Warm Regards Jack Work... More 

Greater Sydney, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

I'm staying at this hotel now and am still annoyed about what happened at the beginning which gave me the urge to write this feedback for other unsuspecting travellers. We arrived last night at the hotel and had booked 3 rooms as Accor club members. 2 superior twins and 1 deluxe of which the deluxe was slightly more expensive. Upon... More 

Was this review helpful? Yes 2
Jack W, General Manager at Novotel Nadi, responded to this review

Dear TripAdvisor Member, Thank you for taking the time to provide us with a comprehensive feedback on your recent stay. On behalf of the team at Novotel Nadi, I would like to convey my sincere apologies that your stay was not as expected. It is disappointing to hear that you were dissatisfied with your stay experience. It is obvious from... More 

Auckland, New Zealand
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Location is great being minutes from airport. The rooms and facilities are very clean and well maintained for an old hotel with good quality linen and rooms serviced daily. Staff are very friendly and obliging. Extensive grounds and gardens are well maintained with nice areas for relaxation. We liked the fact that the hotel is perched on the hill with... More 

Was this review helpful? Yes 3
Jack W, General Manager at Novotel Nadi, responded to this review

Dear AnFrahols, A huge"Bula" from the team at Novotel Nadi. Thank you for taking the time to provide us with positive feedback. I was pleased to read that you enjoyed our Breakfast Chef's omelettes. I will definitely ensure he receives a copy of your comment, which will serve as an encouragement to all our staff. I was also delighted to... More 

Sydney, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Waited 50 min for shuttle, Took shuttle 25 min to get there after hotel was phoned. Poor service at check in. Pathetic internet, noisy A/C, rooms need refurbishment, Took 2 calls to book wake up call.

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
Jack W, General Manager at Novotel Nadi, responded to this review

Dear fkeet, Thank you for taking the time to provide feedback regarding your recent stay with us. We do appreciate hearing from our guests as feedback is vital for us to continue improving our service and maintaining our commitment to superior guest experiences. On behalf of the team at Novotel Nadi, I would like to convey my sincere apologies that... More 

Hotel Review Summarization

What travelers say

  • Golf course(9)
  • Shuttle buses(8)
  • Very friendly(4)
Questions? Get answers from hotel staff and past guests. Ask a question

234 photos of this hotel

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Hotel & grounds (36)
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Bathroom (20)
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