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Novotel Nadi

Namaka Hill | Votualevu, Nadi, Viti Levu, Fiji
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792 Reviews from our TripAdvisor Community

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Traveler rating
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    207
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (127)
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    (182)
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Syndey
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Pro's: - clean room - comfortable bed - close to airport - food of an acceptable quality Con's: - Very limited restaurant menu, badly needs expansion and refresh - Room decor and facilities a bit tired - Only 30 mins free wifi and in lobby only (free at their terminal). Additional usage on your own device very expensive ($38FJ for... More 

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Greater Melbourne, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Our room at the Novotel Nadi was clean but did need up dating, loose floor tiles and the shower rail would not stay in place while you were showing. Be prepared to pay for everything, we asked for some milk instead of powdered milk, they told us that it would be an extra cost. Our stay there was for two... More 

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Sydney, Australia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

We did a stopover here on our way home from Fiji to break our Journey.This property was dirty with mould all over the tiles in the bathroom. After my shower which did not have very hot water I walked back to the bed and when I looked at the bottom of my feet they were dirty. We placed one of... More 

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Travelers are raving about these Nadi hotels

Level Contributor
38 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago

We were put up here by Fiji Air and while we we very thankful for a bed to sleep I after a last minute flight changed we were also VERY glad that this was not where we were spending our holiday! Rooms felt awful - not a clean as they could be and very sticky and humid not well air... More 

Was this review helpful? Yes
Jack W, General Manager at Novotel Nadi, responded to this review

Dear therealhungryduck, We highly value the time you have taken to provide us with feedback. I'm sorry that your experience did not meet your expectations in a few areas of your stay. Novotel Nadi has a reputation of being one of the most popular hotels around the Nadi Airport region and Fiji Islands. It is obvious from the feedback you... More 

London
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 1 week ago

Have stayed here and at Raffles Gateway for a night's stopover en route between Nadi and Suva. Of the two, I'd go with the Novotel. Rooms are clean, we went deluxe, getting a local price by contacting the hotel directly from Suva, where we are based. Bathroom not deluxe, but twin sink are between sleeping and bathing areas more so.... More 

Was this review helpful? Yes
Jack W, General Manager at Novotel Nadi, responded to this review

Dear Neel D, Sunny greetings from the Novotel Nadi. I'am absolutely thrilled that you enjoyed your recent stay with us. I was delighted to read that you preferred Novotel Nadi instead of the Raffles. This this is a true testament of the hard work the TEAM has invested, working on improving the stay experiences of all our guests. I really... More 

Newcastle, UK
Level Contributor
37 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We would suggest 1 night max here as a stop gap for arrival. Most hotels in the price bracket and area looked very similar. After a bonus free pick up from the airport we arrived at Novotel, which from the front looked like Jurrasic Park AFTER the dinosaurs took over : concrete + wild vines. Lovely welcoming staff and you... More 

Was this review helpful? Yes 1
Jack W, General Manager at Novotel Nadi, responded to this review

Dear SJ4, Thank you for taking the time to tell us about your stay experience. I'm truly sorry that your experience did not meet your expectations in a few areas, please allow me to express my sincere apologies. Please rest assured that we are taking the appropriate measures to address your concerns to further improve the stay experience of all... More 

Bengaluru (Bangalore), India
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Novotel Nadi is a beautiful resort hotel just minutes away from Fiji's International Airport, hotel provides free shuttle to airport. I was lucky to get golf course facing room, form the balcony you can watch sun rising behind the giant mountains and flights landing in Nadi. Room was very good clean and well maintained, staff is very good. Food was... More 

Was this review helpful? Yes
Jack W, General Manager at Novotel Nadi, responded to this review

Dear Ujjwal K, We sincerely thank you for the time you have taken to provide us with positive comment. It is always a pleasure to receive positive feedback from guests who value and appreciate their stay experience. I'm sure your feedback will serve as an encouragement to all our staff as we continuously strive to improve the quality of our... More 

Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Our friends were put up here a few weeks before us due to flight changes they were put up in one of the rooms near the pool and said it was fantastic. When we arrived in 30th of may we also were put up here due to flight changes. When we arrived there was no record of our booking nor... More 

Was this review helpful? Yes 1
Jack W, General Manager at Novotel Nadi, responded to this review

Dear Daniel K, Thank you for taking the time to provide us with feedback. I'm sorry that your experience did not meet your expectations, please allow me to express my sincere apologies. Please rest assured that we are taking the appropriate measures to address the concerns you have highlighted and avoid any future re-occurrences. We appreciate you sharing your concerns... More 

Auckland Region, New Zealand
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We ended up needing to have a stay over at this resort due to our flight being cancelled.. We were pleasantly surprised with the warmth of the people and quality of our room although our room on the first stay was a little shabby the room on the other side of our holiday was gorgeous. The food was sufficient and... More 

Was this review helpful? Yes 1
Jack W, General Manager at Novotel Nadi, responded to this review

Dear Dayna R, We greatly appreciate your feedback regarding your recent stay with us. It is always a pleasure to receive positive feedback. I'm sure your feedback will serve as an encouragement to all our staff as we strive to continuously improve the stay experience of all our guests. Thank you for sharing your experience and we hope your next... More 

Santa Barbara, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Stayed here when our flight was canceled/ rescheduled for the next morning- the advertised shuttle didn't pick us up so we took a taxi, good location close to airport but they had oversold the 2 queen rooms so we shared a king, staff always had their hands out, sundry stores were sketchy, staff was a bit scary, just got an... More 

Was this review helpful? Yes 2
Jack W, General Manager at Novotel Nadi, responded to this review

Dear christy P, Thank you for taking the time to tell us about your recent stay experience with us. I'm sorry that your experience did not meet your expectations, please allow me to express my sincere apologies. Unfortunately from your feedback, it is evident that the hotel has to bear the full brunt of your frustrations after your flight was... More 

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