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Club Raro

3.0 of 5 PO Box 483 | Tupapa, Avarua, Cook Islands
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Club Raro
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Club Raro
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250 reviews from our community

Traveler rating
    44
    98
    58
    32
    18
See reviews for
37
118
11
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Club Raro
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Newcastle, Australia
Top Contributor
54 reviews 54 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed October 24, 2014

This is a good average hotel. No nonsense, relatively cheap, with spacious bathroom and bedroom, reasonably clean. The swimming pool is a joke, but kids love it. I did not even dare to set foot in it. They have bicycles for rent at a reasonable price, which is good...tour of the Island! Breakfast is a bit below standard, but coffee... More 

Was this review helpful? Yes
Charleen H, Director of Sales at Club Raro, responded to this review

Kia Orana silvia_frisia, Thank you for all your feedback, we will take all your comments on board. Our pool is small and simple like the rest of the hotel, but being in Rarotonga is so accessible and Muri Beach is 7 mins drive down the road, where you will be able to take advantage of that little piece of paradise... More 

new zealand
Contributor
11 reviews 11 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 11, 2014

Myself grandaughter and daughter travelled here at the end of September Club Raro arranged our shuttle and there were no problems finding them and getting to hotel. Easy checkin and the poolroom we had was exactly how we had asked for it with the extra bed ( really comfortable and pillows to die for ) we also had lagoon views... More 

Was this review helpful? Yes 1
Charleen H, Director of Sales at Club Raro, responded to this review

Kia Orana wendyNewZealand, Thank you for your feedback. from you comments, you had an amazing time and this is what we as a hotel want all our guest to receive. The Poolside Rooms have new beds, new linen and new pillow which where purchased with comfort and care in mind. Glad you enjoyed it. We want to ensure our product... More 

Shoalhaven, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 8, 2014

On Friday 8th August the plane leaving Raro for Sydney was cancelled due to a missing "pin" on the front wheel of the landing gear and Air New Zealand put us up for the night at Club Raro. On 30th September I wrote to Club Raro as I was missing a cardigan - "I was wondering whether or not I... More 

Was this review helpful? Yes 2
Charleen H, Director of Sales at Club Raro, responded to this review

Kia Orana satyachela, Thank you for your comment. I'm very glad you experienced a touch of what Club Raro Resort is all about in one night. Our goal is always to deliver great service and honesty falls in this area. Its good to hear you got your belongs back. Should you decide to return, please feel free to contact Mili... More 

Palmerston North, New Zealand
Contributor
17 reviews 17 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed October 7, 2014 via mobile

It is obvious Club Raro is undergoing a period of updating their complex. We stayed in an updated lagoon front room which was clean and serviced daily. Overall the staff were friendly. However I found 10 nights on two twin beds joined was a bit painful by the end of the stay. This really is a no frills resort and... More 

Was this review helpful? Yes 1
Charleen H, Director of Sales at Club Raro, responded to this review

Kia Orana Vicki-Lee T, Thank you for your feedback. It a pity it wasn't mentioned during your holiday. We could have swapped beds for you. When you book the next time, and you encounter this situation again, ask for a bed change and we can do that instantly. Your comfort is out concern and want you happy! Appreciate all you... More 

North Shore City, New Zealand
Contributor
13 reviews 13 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 3, 2014

Thanks Israel for looking after us so well, you made our holiday! I like Club Rarotonga as a nice casual comfort place to stay. The chef made great food and the prices were reasonable. The swimming pool was clean and refreshing However I had 3 incidents that we're not acceptable from other staff. I asked reception for a wake up... More 

Was this review helpful? Yes
Charleen H, Director of Sales at Club Raro, responded to this review

Kia Orana rowena m, Thank you for your feedback, both positive and negative. This is valuable and we will take these comments on board to improve. Our goals is always to provide consistent service, so we will ensure these matters are rectified. Thank you! Please look at coming back and when you do, contact Mili who will provide you with... More 

Golden Bay
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 18, 2014

We have recently returned from a trip with 8 friends celebrating a 60th birthday. We were a little disappointed with our rooms but do understand the resort is undergoing refurbishment, and all said and done they were comfortable and generally clean what you would expect from three star accommodation. Facilities were good, buffet breakfast was great, loved the pool and... More 

Was this review helpful? Yes 1
Charleen H, Director of Sales at Club Raro, responded to this review

Kia Orana Kowhatu99, Thank you for you comments. ITS WHALE SEASON!!! So glad you saw the whales. Its so amazing watching them play from our decks across the front of the hotel. Such a bonus. I'm glad you experienced our great service and facilities. At the moment, we have just completed the full upgrade on 2 more, which is exciting.... More 

Levin, Manawatu-Wanganui, New Zealand
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 14, 2014

From the time we arrived at Club Raro we had a great time there, the staff are fantastic very helpful and friendly. We found the restaurant great including the buffet breakfast. The rooms are very spacious and clean.The beach front view is absolutely beautiful especially seeing the whales everyday that we were there for. The resort itself is a lovely... More 

Was this review helpful? Yes
Charleen H, Director of Sales at Club Raro, responded to this review

Kia Orana L-54m, Thank you for your wonderful comments. Since your holiday, we have added more tropical plants in the gardens to make it even more special and lush for you to enjoy. Our upgrade on the rooms have influenced the excitement we have when hosting guest and what to guarantee value for money for all visitors. I'm glad you... More 

Oamaru, Otago, New Zealand
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 11, 2014

An absolutely wonderful experience made even more special by the wonderful staff. This resort had everything that we required was clean and comfortable and the restaurant on site was wonderful. An extremely relaxing holiday in a most amazing place.

Was this review helpful? Yes 1
Charleen H, Director of Sales at Club Raro, responded to this review

Kia Orana moremytime, Thank you for your positive comment, We really appreciate it your feedback. Our goal is to deliver friendly service and quality hotel products for your ideal holiday. When booking your next holiday, check out our latest specials for return guests or contact our reservations team on holiday@clubraro.co.ck and they can assist you. More 

Oamaru, New Zealand
Contributor
13 reviews 13 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 6, 2014

We arrived and had a wonderful experience from the time we got there till it was time to leave.The staff were amazing and could not do enough for us.The rooms were great and the restaurant on site was great.We swam is the ocean every day and we were. Very lucky to see the whales everyday from the ocean view area... More 

Was this review helpful? Yes
Charleen H, Director of Sales at Club Raro, responded to this review

Kia Orana Judy & Bruce W, Thank you for your lovely comment. I'm glad you had a wonderful stay and commend you for using all the facilities whilst on holiday. Please do come again and remember to look out for your return guest specials available. contact Mili on holiday@clubraro.co.ck for more details. Regards Charleen Heather 2IC/Sales & Marketing Manager More 

Wellington, New Zealand
Contributor
14 reviews 14 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed September 4, 2014

Me and my partner stayed here at the end of our trip as we wanted to stay on the opposite side of the island. We had already been in Rarotonga for 7 days at an amazing hotel and then had 2 days at Club Raro. It probably didn't help that it was raining for those 2 days but I would... More 

Was this review helpful? Yes 1
Charleen H, Director of Sales at Club Raro, responded to this review

Kia Orana lucy_matthews, Thank you for your feedback. We really appreciate it and have taken it on board. I understand you stayed with us in October 13, which is over a year ago. Since then we have had many changes and refurbished our rooms. We have just completed full refurbishment of 10 standard rooms on the other side of the... More 

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Additional Information about Club Raro

Address: PO Box 483 | Tupapa, Avarua, Cook Islands
Location: Cook Islands > Southern Cook Islands > Rarotonga > Avarua
Price Range (Based on Average Rates): $
Hotel Class:3 star — Club Raro 3*
Number of rooms: 71
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Also Known As:
Club Raro Hotel Avarua
Raro Hotel Avarua
Raro Resort Avarua
Club Raro Rarotonga, Cook Islands

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