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All 4 Avarua hotels

Club Raro

3.0 of 5 Resort   |   PO Box 483 | Tupapa, Avarua, Cook Islands
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Ranked #2 of 4 Hotels in Avarua
A recent review
5 of 5 stars reviewed yesterday
L-54m Levin, Manawatu-Wanganui, New Zealand
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234 reviews from our community

Traveler rating
    39
    90
    55
    32
    18
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33
112
10
7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
Date | Rating
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English first
Levin, Manawatu-Wanganui, New Zealand
2 reviews
5 of 5 stars Reviewed yesterday NEW

From the time we arrived at Club Raro we had a great time there, the staff are fantastic very helpful and friendly. We found the restaurant great including the buffet breakfast. The rooms are very spacious and clean.The beach front view is absolutely beautiful especially seeing the whales everyday that we were there for. The resort itself is a lovely... More

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Oamaru, Otago, New Zealand
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

An absolutely wonderful experience made even more special by the wonderful staff. This resort had everything that we required was clean and comfortable and the restaurant on site was wonderful. An extremely relaxing holiday in a most amazing place.

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Oamaru, New Zealand
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

We arrived and had a wonderful experience from the time we got there till it was time to leave.The staff were amazing and could not do enough for us.The rooms were great and the restaurant on site was great.We swam is the ocean every day and we were. Very lucky to see the whales everyday from the ocean view area... More

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Wellington, New Zealand
Contributor
12 reviews 12 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 1 week ago

Me and my partner stayed here at the end of our trip as we wanted to stay on the opposite side of the island. We had already been in Rarotonga for 7 days at an amazing hotel and then had 2 days at Club Raro. It probably didn't help that it was raining for those 2 days but I would... More

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Charleen H, Director of Sales at Club Raro, responded to this review

Kia Orana lucy_matthews, Thank you for your feedback. We really appreciate it and have taken it on board. I understand you stayed with us in October 13, which is over a year ago. Since then we have had many changes and refurbished our rooms. We have just completed full refurbishment of 10 standard rooms on the other side of the... More

Auckland Region, New Zealand
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The service and staff is the best part about Club Raro. This is the second time my husband and I stayed here and both times the staff were always friendly, welcoming and fast. Mili in reservations is fantastic - I'm pretty sure she worked at the pool bar when we first stayed. We initially booked to stay Poolside but when... More

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Charleen H, Director of Sales at Club Raro, responded to this review

Kia Orana CoralT2014, Thank you for coming back!!! It was lovely seeing you enjoyed the lagoonfront room. Mili is a true champ for Club Raro Resort and Im happy to hear she hosted you with that friendly hospitality we are renowned for. With the lagoonfront rooms, it also offers an amazing view of the ocean, which a million dollar view,... More

Brisbane, Australia
Reviewer
3 reviews 3 reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice and cheap, can't go wrong for the price. Grounds are well maintained and pool area is great with swim up bar. Rooms could use a little tidying up as some are getting old but overall good experience.

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Charleen H, Director of Sales at Club Raro, responded to this review

Kia Orana PamelaKearns, Thank you your comments. We will take these comments on board. We are upgrading the rooms and you can see the pictures of the improvements our facebook. Im glad overall it was a good experience and your advise will help us. Thanks you. Warm Regards Charleen Heather 2IC/Sales & Marketing Manager More

Auckland Region, New Zealand
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here for 6 nights and found it very enjoyable! Our room was very spacious and clean. We didn't have a pool side room (as a lot of people on here have recommended) but our room was in a perfect location, close to the restaurant and the pool area, we only slept and showered in there as most days... More

Was this review helpful? Yes 3
Charleen H, Director of Sales at Club Raro, responded to this review

Kia Orana kiwigaltraveller, Appreciate your comments towards about Club Raro Resort and support!! Come Back!!! As time goes by, the hotel will get better as we upgrade it up. We would love to have you stay again. Don't forget to access your return guest bonuses when you book again with the travel agents or direct to the hotel. Kia Manuia... More

Australia
Contributor
19 reviews 19 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 9, 2014

WOW!! Why would you want to stay anywhere else. We have just arrived home and I am going back as soon as I can. Our room was a poolside room and the outlook was just beautiful and perfect. Yes the room was a bit tired (just needed a little TLC) but it was spacious, exceptionally clean, the shower was hot... More

Was this review helpful? Yes 3
Charleen H, Director of Sales at Club Raro, responded to this review

Kia Orana DillomAustralia, Thank you for your support and posting your comments on Trip Advisor!! Lovely to hear you had a great stay. This makes our day! Yay to the Poolside Rooms. We will continue improve our rooms and your feedback helps us to do that. As a return guest, you get access to return guest bonuses. Take advantage of... More

Wisconsin
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed August 6, 2014

The property is older, but our room was always clean. We were diving and exploring the island most of the day, so this property was perfect. We didn't really interact with the staff, but any requests we had were fulfilled. If you want frills & fancy, this is not your place.

Was this review helpful? Yes 3
Charleen H, Director of Sales at Club Raro, responded to this review

Kia Orana HammerheadWisconsin, Thank you for your comments. Appreciate your great feedback. We are a basic hotel and adding to your comment of getting the basic rooms, we have completed 10 standard rooms are refurbished and looking fantastic. The Standard Rooms are now offering 2 sets of interconnecting rooms, great for families. So our Poolside and Standard Rooms are offering... More

Auckland Region, New Zealand
2 reviews
2 of 5 stars Reviewed August 5, 2014

One word - Tired!! Cleanliness was suspect. Linen old and discoloured. $NZ19.50 for a Continental breakfast was simply outrageous. Tariif and prices generally were to high for what the Resort has to offer

Was this review helpful? Yes
Charleen H, Director of Sales at Club Raro, responded to this review

Kia Orana Kevin R, Thank you for your feedback. Its unfortunate about your experience. Our prime goal is always to improve and deliver satisfaction. We will take all your comments on board willingly. Try booking a package deal and you will get the best out of your buck, receiving value for money on your holiday. Overall, we are in the... More

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Additional Information about Club Raro

Address: PO Box 483 | Tupapa, Avarua, Cook Islands
Location: Cook Islands > Southern Cook Islands > Rarotonga > Avarua
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Club Raro 3*
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Also Known As:
Club Raro Hotel Avarua
Raro Hotel Avarua
Raro Resort Avarua
Club Raro Rarotonga, Cook Islands

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