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All 3 Avarua hotels

Club Raro

3.0 of 5 Resort   |   PO Box 483 | Tupapa, Avarua, Cook Islands
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Club Raro
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Ranked #3 of 3 hotels in Avarua
A recent review
5 of 5 stars reviewed 6 days ago
Jaz2y Auckland Region, New Zealand
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204 people have reviewed this hotel

Traveler rating
    30
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28
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • English first
  • German first
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English first
auckland
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

we booked two rooms through My Time, and being a my time guest we were assured of very good service. We were 4 adults and 3 children in our group. Reached the hotel around around 11:00PM and all the children were very tired and sleepy and wanted to go to the room and sleep. However we had to wait at... More

Was this review helpful? Yes 1
Auckland Region, New Zealand
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 6 days ago NEW

My friend and I stayed at club raro for 5 days where we were upgraded from a poolside room to a lagoon front room and our other friends stayed at a poolside room:) During this time the staff were ever so helpful, able to suggest places we could go to with their local knowledge and arranged for us to go... More

Was this review helpful? Yes 1
Auckland Region, New Zealand
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We booked a 6 night, flights included holiday for $624pp. Given the price of the deal we seemed to be getting the accommodation virtually for free so we didn't expect a lot. There were a few small gripes. Our room was a bit run down, the milky pool was gross and though the staff did all we asked they weren't... More

Was this review helpful? Yes 1
Charleen H, Director of Sales at Club Raro, responded to this review

Kia Orana Angelriley, Thank you for taking the time out to comment. We really appreciate the feedback. You are correct, the pool was not great for a few days last month. We had an unforeseen maintenance issue with which has now been rectified and the pool is looking fantastic and crystal clear now. My apologies your experience. On a positive... More

Hastings, New Zealand
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Stayed for just 1 night while waiting for a flight. Staff were friendly, rooms basic but functional, pool and outdoor bar was a decent place to relax. Pretty close to town and easy to bike or scooter. Not a full "resort" but that just gives you a good reason to explore the island.

Was this review helpful? Yes
Charleen H, Director of Sales at Club Raro, responded to this review

Kia Orana CJ D, Thank you for your comments. As a one night guest, that all it takes to take in the ambiance of Club Raro Resorts charm. As a 3 star, we encourage all guests to get out there and explore the island as much as possible, because Rarotonga is an excellent destination with tours, cafes, restaurants, beaches, bush... More

Wellington
Contributor
17 reviews 17 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We recently stayed for 11 nights in unit 219. We paid extra to upgrade to a "Poolside" room but this turned out to be a disaster. The complex was full and this room was extremely noisy as it was right next to the pool. Parents left children unattended at the pool and they were often very loud.Yelling and screaming both... More

Was this review helpful? Yes 3
Charleen H, Director of Sales at Club Raro, responded to this review

Kia Orana NZMumWellington, Thank you for your comments. We appreciate all your comments, as will help us improve our services. We will take these on board and will work on improving as soon as. I highly recommend the lagoonfront rooms as it is the quiet area for couples and no children in this area. It has just been refurbished, and... More

Nelson, New Zealand
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I came for our honeymoon and stayed 6 nights, We were picked up at airport given beautiful fresh flower lei then taken back to resort, we were shown to out room we were not expecting much at all after reading tripadvisor and were pleasently surprised and very happy we had a lovely waterfront room wich was pefectly... More

Was this review helpful? Yes
Charleen H, Director of Sales at Club Raro, responded to this review

Kia Orana Mr & Mrs Mitchell, Thank you for you heartwarming comments. A huge "Congratulations" on your honeymoon!! I'm so glad you where happy with your room upgrade. We love spoiling our honeymooners to make every moment really special. The lagoonfront rooms have just been refurbished, which we are very proud of as a 3 star resort. High 5 for... More

Helensville, New Zealand
1 review
4 of 5 stars Reviewed 3 weeks ago

Without the great price we got for our 6 nights here we probably wouldnt have left NZ. From reading Trip advisor we didnt expect much but we were more than happy with club Raro. Good bed, good shower, A.C. bit noisy but chiiled the room down during the day & turned off at night worked great, the odd day without... More

Was this review helpful? Yes
Charleen H, Director of Sales at Club Raro, responded to this review

Kia Orana Darryl & Angela, Thank you for choosing to stay at Club Raro Resort for your holiday. We really appreciate your honest comments. We are refurbishing the rooms and working through the hotel to improve the facilities and amenities within the rooms. We will take all these comments on board and improve it accordingly. It is fantastic hearing the... More

Auckland Region, New Zealand
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

We stayed here for 5 nights. Our accommodation was unit 204. This would have to be one of the worst units in the resort. The refridgerator was rusting around the door and the ice box had 30cms of ice around it .The TV and table was substandard. We thought it was staff accommodation, because the chefs appeared to be staying... More

Was this review helpful? Yes 1
Charleen H, Director of Sales at Club Raro, responded to this review

Kia Orana roslim61, Thank you for your valued feedback. You are correct, the new staff to our team is accommodated in the hotel and staying in these rooms you mentioned. The rooms are still being refurbished, but not completed yet. These issues are noted down and we will look into immediately. it will be resolved. Thank you for letting us... More

Feilding, Manawatu-Wanganui, New Zealand
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My husband and I stayed 5 nights in March.Staff were friendly and room was basic but clean.Meals were simple but nice.Garden setting was beautiful and our room was beach-front which was lovely. The pool is very small and tiles around it are uneven and slippery but hey who spends all day at the pool when the beautiful lagoon is out... More

Was this review helpful? Yes 3
Charleen H, Director of Sales at Club Raro, responded to this review

Kia Orana Jan T, Thank you for your feedback. We have noted your suggestions regarding the pool which is a great comment. We are a basic resort which offers the affordable options for all our guests. We are still upgrading the hotel in a timely fashion, so lots of great plans to come. This week the GM & his lovely... More

Suva, Fiji
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed March 9, 2014

During a week in February 2014, I stayed in three different rooms at Club Raro, as one was almost uninhabitable, and as I went away for a night and returned. The hotel is built in a vertical line from the road to the beach, and most rooms are not beachfront, these tend to be dark, noisy, very public as staff... More

Was this review helpful? Yes 3
Charleen H, Director of Sales at Club Raro, responded to this review

Kia Orana KareninFiji, Thank you for your comments. These points have been noted and we will look into it and resolve these issues. We will resolve it as soon as possible. I'm glad you like the Lagoon front Rooms. The refurbishment for these rooms will be complete in a few more weeks with 100% of these rooms ready by End... More

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Additional Information about Club Raro

Also Known As:
Club Raro Hotel Avarua
Club Raro Hotel
Raro Hotel Avarua
Raro Resort Avarua
Club Raro Rarotonga, Cook Islands
Address: PO Box 483 | Tupapa, Avarua, Cook Islands
Location: Cook Islands > Southern Cook Islands > Rarotonga > Avarua
Amenities:
Bar / Lounge Beach Beverage Selection Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
Ranked #3 of 3 hotels in Avarua
Price Range (Based on Average Rates): $
Hotel Class:3 star — Club Raro 3*
Official Description (provided by the hotel):
WELCOME.Offering a relaxed friendly atmosphere, Club Raro Resort is great value for money for all travellers. Our stunning views off the lagoon front, make the ideal setting for a fantastic relaxing point for all meals and cocktails surrounded by flourishing tropical gardens. Conveniently located just 5 minutes from Avarua township, 8 minutes from popular Muri Beach, and 10 minutes from Rarotonga International Airport, Club Raro Resort is a great place to base yourself and explore the island of Rarotonga, or take some time out to relax with a good book, refreshing cocktail and the welcoming friendliness that will have you coming back time and time again.ROOMS. Club Raro is an intimate small vintage Resort offering 71 guestrooms ranging from Standard Rooms nestled between winding mosaic pathways, Poolside Rooms bordering the popular pool area, Self-Contained Rooms or Studio Apartments for those that prefer to cater for themselves, the premium Lagoon front Rooms which are more suitable for couples, with a larger bathroom, King beds and amazing views of the ocean and the 4 Bedroom Villa with 2 Ensuites and a Large Common Area. All rooms are spacious and comfortable with an interior decor that reflects a Polynesian, tropical influence with a relaxed atmosphere. All rooms feature:• Air-conditioning • Ceiling fans • IDD phone • Satellite T.V• Refrigerator • Tea/Coffee making facilities• Private bathroom with shower • Daily housemaid servicing Self-Contained rooms feature:• Kitchenette (cook top, microwave) • Daily housemaid servicing. RESTAURANT & FACILITIES Enjoy a cool dip and a refreshing cocktail in the freshwater pool with swim-up Pool Bar, or laze on one of the sun decks overlooking the lagoon with the hypnotic sound of the waves on the reef. If you're lucky during May to October you may see the humpback whales on their migration through the Pacific, swimming right past Club Raro Resort!The Palms Restaurant and Bar offers an a-la-carte menu for breakfast,lunch and dinner with a fantastic fusion of fresh local ingredients with international flavours and warm friendly service. Take advantage of our daily blackboard specials.Guests of all ages will enjoy the convenience of resort facilities and services which include:• Alfresco dining over looking the lagoon • Happy hour daily from 5-7pm Sunday-Friday and all day Saturday, includes $10 cocktails • Swimming pool with swim-up pool bar • Toddlers pool • Car, Scooter or Bicycle Hire• Tour desk • Pool table & Table tennis• Internet booth • Wi-Fi internet access • Currency exchange• 24 hour security • Guest laundry • Postal service • Free on-site parking Also available:• Snorkeling gear • Reef shoes• Tennis equipment WEDDINGS.Club Raro Resort can make your dream wedding come true... There are 2 packages to take advantage of. WHITE LILY PACKAGE - This is our simple package which includes, the celebrant, registration of marriage and a ceremony on the decks of Club Raro Resorts Lagoon front. There is the KOROMIRI WEDDING PACKAGE which is on an island in Muri Beach on a beautiful white sandy beach with a archway and 15 people. Extra people will be at a cost. For more details, contact our friendly team. ... more   less 
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