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Sunset Resort

Certificate of Excellence
Ara Tapu | Nikao, Avarua, Cook Islands
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Sunset Resort
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Sunset Resort
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441 reviews from our community

Traveler rating
    270
    136
    23
    7
    5
See reviews for
52
275
17
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (173)
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There are newer reviews for Sunset Resort
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Auckland
Top Contributor
76 reviews 76 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed April 3, 2015

We recently stayed in a beachfront studio for 7 nights. Our stay was absolutely faultless, from the moment Kimi picked us up at the airport until the moment she dropped us off for our flight home. The room was spotless, well serviced and very comfortable. We loved our cocktails by the pool at the Drumbeat Bar and the food at... More 

Was this review helpful? Yes 3
ParadiseRarotonga, Manager at Sunset Resort, responded to this review

Kia Orana Thank you for taking the time to post your review of the resort. Thank you for all of your positive feedback and we do intend hope that you stay with us again on your next trip to Rarotonga. Can I suggest that you sign up for our regular newsletter so that you can keep up to date with... More 

NEW ZEALAND
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed April 1, 2015

We had wanted to stay at the Sunset Resort for quite some time and we were not disappointed. On arrival the room type we had requested was not available, the front desk staff talked with her manager and she came to see us and said there were options, so all sorted swiftly and easily and although we were in a... More 

Was this review helpful? Yes
Melbourne, Australia
Top Contributor
57 reviews 57 reviews
18 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed April 1, 2015

Stayed just under a week with friends and really enjoyed it. We had beachfront rooms which are perfectly sited with great beach views, clean and neat with everything you need- lovely frangipani scented toiletries restocked at daily room service and you just change over your beach towels when they get too wet. Always easy to get a deck chair or... More 

Was this review helpful? Yes 1
ParadiseRarotonga, Manager at Sunset Resort, responded to this review

Kia Orana Thank you for taking the time to write your review. I am pleased to read that we were able to give you a little extra time on your late check out. This is not something that we are always able to do for our guests but we try hard to accommodate our guests requests where ever possible. I... More 

Auckland, Auckland, New Zealand
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 30, 2015

Stayed for seven days. Room was average. Clean and well presented. Front desk staff need training on customer service. Totally botched a spa booking that I made for my mum and I and then argued with me that I should pay it. Manager eventually stepped in after things got heated and decided to do the right thing and cover the... More 

Was this review helpful? Yes 1
ParadiseRarotonga, Public Relations Manager at Sunset Resort, responded to this review

Kia Orana Thank you for your feedback and taking the time to let us know about your experience. I am glad to read that you found your room clean and tidy. It sounds like there was a miss understanding with the receptions staff and it would be a shame to let this one incident affect your holiday experience on our... More 

Gig Harbor, Washington
Top Contributor
68 reviews 68 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed March 13, 2015

Absolutely no complaints about our stay. The room was well-supplied with all of the towels/amenities we wanted. The in-room kitchen had everything we could want. We enjoyed the staff. The front desk was attentive. We had some problems with our refrigerator and ten minutes later, they brought in a new one. The bar staff was friendly and knowledgeable. We asked... More 

Was this review helpful? Yes 1
Waitara, New Zealand
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 6, 2015

went to rarotonga for our honeymoon. not a bad place to relax.sunset resort is a very nice place to stay with two pools to swim in plus the largoon metres away.staff very nice but my main concern were the roosters waking not only us but the other couples who were staying longer than us at 4.30am every morning.dont have rooms... More 

Was this review helpful? Yes
Redondo Beach, CA
2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed February 15, 2015

Stay - 1/19/15 - 1/21/15 First the positive - Beautiful setting and pool area. This resort has great potential as a relaxing getaway. Restaurant/bar staff was very friendly. The negatives: Front desk staff didn't care about us enjoying our stay at all. I really don't know what they got paid to do. We complained that our safe didn't work and... More 

Was this review helpful? Yes
ParadiseRarotonga, Manager at Sunset Resort, responded to this review

Kia Orana Dave, thank you for your review just recently posted. It is nice to read you enjoyed our beautiful setting and pool areas during your two days with us. Yes we pride ourselves on our guests having a relaxing holiday and that is our main objective during their stay here. Our guests often comment on the quiet atmosphere especially... More 

Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 13, 2015

Beautiful facilities, beautiful gardens, room number 21 right next to the pool was excellent, the staff were very friendly, the restaurant was very nice and the range of food and drinks were excellent. We stayed for 2 weeks and wish it was longer. Met other guest and forged friendships. The resort was just the right amount of guests to make... More 

Was this review helpful? Yes 3
ParadiseRarotonga, Manager at Sunset Resort, responded to this review

Kia Orana Thank you for taking the time to write your review. We are please that you enjoyed your stay with us Thank you also for sharing you experience at Albertos we often eat there ourselves as the steaks are excellent. Travel safe More 

Methven, New Zealand
Senior Reviewer
6 reviews 6 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 26, 2015

Such a fantastic resort. Everyone is very friendly and helpful, and the facilities are great. The beach is a great place to spend your afternoons, with free use of snorkels, towels and reef shoes. My idea of Paradise, would recommend anyone to stay!

Was this review helpful? Yes 6
Auckland, New Zealand
Senior Reviewer
9 reviews 9 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 11, 2015

We had a great time for ten days Jan 2015. Restaurant staff fantastic as were others working there. Some of the younger office staff could be friendlier, more helpful. Otherwise, everything fantastic!

Was this review helpful? Yes 3
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