the people at the crystal palace made my busy trip more enjoyable. they made every arrangement to keep me satisfied. i highly recommend the place. more

The Crystal Palace was pretty good. The staff was fairly helpful, and the breakfast was good for being included. For being a four-star hotel, it was a little lacking, though. The hotel room was spacious, as was the bathroom. But the room itself was a little run down. There were quite a few marks on the walls. There was a... more

My wife and I stopped at Montevideo on the way back from Punta del Este. The Crystal Palace is a tired and old hotel. The towels were old and hard. The carpets did not appear clean. The service was less than helpful. We tried to extend our checkout from 11 a.m. to 12:00 noon and were told abruptly no. We... more

A very nice hotel to stay in the old city ... very big and comfortable rooms, with excellent, helpful and professional staff!!!! view of the city from higher up room. Very very very satisfied :) more

buen hotel, las habitacione en buen estado, super limpias, muy agradables. el lugar muy comodo, atencion al cliente, quizas un... more

buen servicio,buena atencion desayuno muy bueno y personal muy amable more