I love Uruguay: pleasant climate, friendly people and beautiful landscapes! The hotel has a good location and polite employees only. Although it has four stars, the apartments are terrible! Carpet old and smelling of cigarettes, bathrooms with antique accessories and unkempt, and a television that does not work well. For those who want only to sleep and enjoy the day... more

I was very badly treated by the reception staff in the morning. Hotel clean, good facilities, but with bad employees. Not recommend. Don´t go there ! more

We stayed three nights at the Crystal Palace Hotel in a standard room for 60 us dollars/night. It is located at 25 de Julio wich is a central street with many shops and diners, but not at the best end of the street (it's nicer closer to Ciudad Viejo) The room was ok with a big bathroom and a small... more

the people at the crystal palace made my busy trip more enjoyable. they made every arrangement to keep me satisfied. i highly recommend the place. more

The Crystal Palace was pretty good. The staff was fairly helpful, and the breakfast was good for being included. For being a four-star hotel, it was a little lacking, though. The hotel room was spacious, as was the bathroom. But the room itself was a little run down. There were quite a few marks on the walls. There was a... more

My wife and I stopped at Montevideo on the way back from Punta del Este. The Crystal Palace is a tired and old hotel. The towels were old and hard. The carpets did not appear clean. The service was less than helpful. We tried to extend our checkout from 11 a.m. to 12:00 noon and were told abruptly no. We... more

A very nice hotel to stay in the old city ... very big and comfortable rooms, with excellent, helpful and professional staff!!!! view of the city from higher up room. Very very very satisfied :) more

El Hotel está muy bien ubicado. La atención es super cordial y hotel es muy lindo. Super recomendable. more