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Tambo del Inka, a Luxury Collection Resort & Spa

Travelers' Choice award winner
GreenLeadersPlatinum level
Av. Ferrocaril s/n,, Urubamba 84, Peru
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Tambo del Inka, a Luxury Collection Resort & Spa
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Tambo del Inka, a Luxury Collection Resort & Spa
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1,366 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Washington DC, District of Columbia
Top Contributor
189 reviews 189 reviews
30 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

One of the most beautiful hotels in Peru. Most enormous ceilings in the common rooms. Beautiful decoration. Service very spotty from the front desk down to the wait staff in the restaurant which detracts from what could be a five star hotel. Restaurant has excellent cuisine but wait staff disorganized and untrained and knows little about the food. Spilled wine... More 

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Isaac P, Guest Relations Manager at Tambo del Inka, a Luxury Collection Resort & Spa, responded to this review

Good afternoon, Thank you for your preference in Tambo del Inka! It is nice to know that you had a stunning experience while in our resort. Kidnly accept our apologies for the inconveniences you went through while in our restaurant and Front Desk. Be sure that our staff has already been informed about these issues and proper training and follow... More 

London, United Kingdom
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Nothing else to say.... but a huge bravo and thank you to the exceptional staff, from spa to restaurant, concierge.... the hotel is beautifully designed and everything is done to make your stay a memorable experience. A genuine and sincere congratulation !

Was this review helpful? Yes
Isaac P, Guest Relations Manager at Tambo del Inka, a Luxury Collection Resort & Spa, responded to this review

Good afternoon, Thank you for choosing Tambo del Inka; part of the magnificent ensemble of the Luxury Collection! I am really honored to read your comment and realize that your overall experience in our resort was simply exceptional. Thank you for the magnificent comment on all of our staff, service and property. Sure hope to welcome you back again in... More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

My wife and I stayed here for three nights and absolutely enjoyed this hotel and their staff. The hotel is set in a beautiful location which is quiet and serene. You just feel relaxed here. The staff are efficient, knowledgable and very helpful. We will definitely stay here again!

Was this review helpful? Yes
Isaac P, Guest Relations Manager at Tambo del Inka, a Luxury Collection Resort & Spa, responded to this review

Good afternoon, Thank you for letting us share part of Tambo del Inka magic with you! Great to know that you and your wife had a wonderful three-night stay with us. It is comforting to your read your comment and see that your overall experience was simply great. Do look forward to hosting you again in time. Respectfully, Isaac Pilares More 

Perth, Australia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed 4 nights at this outstanding Resort. The service was 5*+ and the staff's genuine enthusiasm in dealing with customers in a welcoming manner was appreciated. Our room overlooked the mountain and was roomy and well appointed with all the extras to make it more than comfortable. We used the pool which was heated to a nice temperature. We... More 

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Isaac P, Guest Relations Manager at Tambo del Inka, a Luxury Collection Resort & Spa, responded to this review

Good afternoon, Thank you for choosing Tambo del Inka; an iconic resort in Peru! It is great to know that you had a wonderful 4 night stay with us. I am deeply grateful to you for your magnificent comment on our professional staff, outstanding service, beautiful and well apointed property. Definitely, it would be terrific to host you again in... More 

EU
Top Contributor
60 reviews 60 reviews
25 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We visited this hotel to relax during our intens SA trip. Nice hotel: beautifully decorated rooms and general areas. Internet works well. Advised is to be a SPG member, for free wifi. The pool is great, with both an indoor and outdoor bit. If you are heading to Machu Picchu: there is a trainstation located very nearby, where trains from/to... More 

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Isaac P, Guest Relations Manager at Tambo del Inka, a Luxury Collection Resort & Spa, responded to this review

Good afternoon, Thank you for your preference in Tambo del Inka! I am pleased to know that you had a wonderful stay and experience in our resort. Thank you for bringing the breakfast issue to our attention. We will follow up on this matter and train our Front liner personnel to inform all of our guests of their benefits while... More 

Moreton Island, Australia
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

When you are the acknowledged best hotel in a location, it would be easy to just sit back and rest on your laurels. However when we stayed, the staff found out it was my wife's birthday and secretly made a cake and presented it to her with a nice card. The actual building and grounds are magnificent and when combined... More 

Was this review helpful? Yes
Isaac P, Guest Relations Manager at Tambo del Inka, a Luxury Collection Resort & Spa, responded to this review

Good afternoon, Thank you for choosing Tambo del Inka; part of the magnificent ensemble of the Luxury Collection! I am grateful to you for spending this special occasion (your wife´s birthday) with us therefore it is nice to know that our staff did exceed your expectations. Do look forward to hosting you again in time. Respetfully, Isaac Pilares More 

miami
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Family of four stayed here for 2 nights, the resort is just gorgeous. Appreciated that they allowed four of us in the same room. Hotel is a stone's throw from the adorable town of Urubamba and the river runs right through the hotel grounds, we could hear it bubbling away from our room. They have a tour desk right inside... More 

Was this review helpful? Yes
Isaac P, Guest Relations Manager at Tambo del Inka, a Luxury Collection Resort & Spa, responded to this review

Good afternoon, Thank you for choosing Tambo del Inka while in the Sacred Valley of the Inkas! Thank you for letting us share part of our magic and part of our culture (Saqsa dance) while joining the worldwide Earth day. It is really good to know that you and your family (4) had such a great time in our resoret... More 

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed two nights at this beautiful resort. The reception area makes you feel like you are in a massive log cabin in Aspen with a massive fireplace, high ceilings and wooden decor. The check-in process was smooth and friendly seated on the massive couches. Our room was spacious with beautiful Inca decor, and a nice back yard. Nice little... More 

Was this review helpful? Yes
Isaac P, Guest Relations Manager at Tambo del Inka, a Luxury Collection Resort & Spa, responded to this review

Good afternoon, Thank you for your preference in Tambo del Inka! I am really delighted to know that your overall experience in our resort was beautiful. Be informed that our magnificent building was designed by architect Bernardo Fort Brescia and the interior decor was created by Caparra bureau together with local artisans. Thank you for your magnificent comment on our... More 

Copenhagen, Denmark
Top Contributor
78 reviews 78 reviews
36 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 1 week ago

Two couples, a mexican and a danish agreed: this is a nice place to be! Decor, ambience, bravo! The best hotel on our Peru roundtrip. Rooms well decorated and with really nice details, luxurious bathroom w. nice amenities. Very good WiFi, and nice beds...But why does the aircon have to be so noisy? The restaurant likewise high class, had a... More 

Was this review helpful? Yes 1
Isaac P, Guest Relations Manager at Tambo del Inka, a Luxury Collection Resort & Spa, responded to this review

Good afternoon, Thank you for choosing Tambo del Inka; a magnificent ensemble of the Luxury Collection brand! It is great to know that you and some other families had a wonderful stay in our resort. Thank you for your magnificent appreciation on our staff, service and property and do look forward to hosting you again in time. Respectfully, Isaac Pilares More 

Maldonado Department, Uruguay
Contributor
14 reviews 14 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This luxury and expensive hotel is located in “Valle Sagrado”, a city in the middle of your trip from Cuzco to Machu Picchu. With modern design, all the amenities and excellent personal you will rest and recover for the next journey.

Was this review helpful? Yes 3
Isaac P, Guest Relations Manager at Tambo del Inka, a Luxury Collection Resort & Spa, responded to this review

Good afternoon; Thank you for your preference in Tambo del Inka! I am glad to know that you did have a marvelous time while in our resort. Thank you for your honest appreciation on our staff, service and property. In fact, as you said, our location in the heart of the Sacred Valley gives all of our guests an easier... More 

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