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All 21 Urubamba hotels

Hotel Hacienda del Valle

3.5 of 5 Hotel   |   Sector Pucara s/n Yanahuara, Urubamba 84, Peru
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77%
Ranked #13 of 21 hotels in Urubamba
A recent review
4 of 5 stars reviewed 2 days ago
Margot L Deinze, Oost-Vlaanderen, Belgium
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122 people have reviewed this hotel

Traveler rating
    60
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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English first
Deinze, Oost-Vlaanderen, Belgium
Senior Contributor
43 reviews 43 reviews
9 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

Really big rooms and such a pretty environment! The food in the restaurant was good and not too expensive. Even early in the morning we could get a decent breakfast with fresh fruits, yoghurt, bread, pancakes and eggs.

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paul_palacios, Director Comercial at Hotel Hacienda del Valle, responded to this review

Dear Margot Thank you for your comments! We hope you can back sooner! Regards, More

Arlington, Virginia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Our tour group of 30 recently stayed at Hacienda del Valle for 2 nights. We noted that the Hotel also booked another large tour group with ours, which may have compounded our problems with insufficient water supply for bathing and drinking. When we arrived, most folks attempted a shower to find either no hot water or lack of water pressure.... More

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paul_palacios, Director Comercial at Hotel Hacienda del Valle, responded to this review

Dear Bethbirder, Sorry for your inconvenient with the water (preasure), It was an exceptional problem, and we solved. We know our clients has as first option our restaurant, but we offer a big menu with different options. Regards, More

San Francisco, CA
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 26, 2014

Gorgeous setting in sacred valley with excellent customer service. Shirley at front desk was extremely cordial and helped our group of four arrange for a private taxi tour. While the hotel is not located by other tourist amenities- it is very "taxi close" to sacred valley towns and feels like a retreat .

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paul_palacios, Director Comercial at Hotel Hacienda del Valle, responded to this review

Dear Yanet, Thank you so much for your comments, we hope you back soon! Regards, More

Brisbane
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed May 20, 2014

We were extremely disappointed with this hotel. When we arrived the welcome was warm and the grounds were well presented but that is where the accolades ended. The room was shabby and in need of a renovation. The bathroom was very poor with cracked tiles and threadbare towels. There was very little in the way of extras for the traveller... More

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paul_palacios, Director Comercial at Hotel Hacienda del Valle, responded to this review

Dear Trimbella, Thank you for your comments, about your expectations as body lotion or facial tissue, we don´t offer it for a standar room. Usually the marble in the bathroom is cold (not like ice) but it´s nice and We made this finished to improve this area. We offer room service in the case If you wished a bottle of... More

Turin, Italy
Top Contributor
62 reviews 62 reviews
19 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed May 2, 2014

This is a beautiful hotel in a secluded place. Our room was huge and very clean, with a private bathroom. Even if we had to leave very early, breakfast was ready (at 6 AM) and a waiter was there for us.

Was this review helpful? Yes 1
paul_palacios, Director Comercial at Hotel Hacienda del Valle, responded to this review

Dear Akhal, Thank you for your comments! Regards , More

Ottawa, Canada
1 review
5 of 5 stars Reviewed April 24, 2014

Beautiful Hotel nestled in the Andes. The rooms big, clean with small heaters for chilly nights and a nice outdoor sitting area. The food was very good, Staff friendly and attentive to your needs. Thank you Shirley for arranging a driver for the day for us. This was a great introduction to the charms of Peru. Thank you.

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paul_palacios, Director Comercial at Hotel Hacienda del Valle, responded to this review

Dear Carole, Thank you for your comments, We are happy you had a great stay in the Hotel and The Sacred Valley. Regards, More

Brampton, Canada
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 14, 2014

I stayed here with two friends during a recent trip to Peru. The grounds of this hotel and the various haciendas located here are absolutely beautiful! Our hacienda was very spacious, even for three adults. The beds are amazingly comfortable, each with comforters. Our room had tile floors and lots of natural wood decor. The views of the Sacred Valley... More

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paul_palacios, Director of Sales at Hotel Hacienda del Valle, responded to this review

Dear Don, Thank your for your comments, we are working to improve our internet connection. We hope to see you again! Regards, More

vienna
Senior Contributor
23 reviews 23 reviews
23 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed April 9, 2014

hotel standard is quite high, rooms were spacious, dinner and breakfast was very good. only disadvantage is that the hotel is far from any shop and charges high prices if you by there (to the street you have to walk downhill for about 2 kilometers, there you have shops). wifi was not working the whole night

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paul_palacios, Director of Sales at Hotel Hacienda del Valle, responded to this review

Dear Vienna, Thank you for your comments, the hotel is located in the sacred valley, not in Cuzco, is a magic place near from the mountains and ruins. The cost of our products are according to the hospitality service in Perú. Sometimes internet service fall down because we retransmit this service for our clients from Urubamba (15 km ) where... More

Los Angeles, California
Contributor
12 reviews 12 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 6, 2014

This place definitely prepared me for the altitude that I have to expect for my Machu Picchu trip. Our room was further up from the front desk. I got dizzy and fell. The workers who were around rushed over to me to make sure I was ok. Even got me alcohol in case I had any cuts. Compared to the... More

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paul_palacios, Director of Sales at Hotel Hacienda del Valle, responded to this review

Dear Ango, Thank you for your comments, we´re glad you had a good time in the hotel. We going to change the Tvs the next year in the low season. We recently oppened 12 romos with new Tvs Regards, More

Newport, United Kingdom
Contributor
11 reviews 11 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 7, 2014

This hotel is in quite a breathtakingly beautiful location, surrounded by mountains and next to the river. it is a little way away from the main road, and so you travel through tiny villages to reach it. The gardens are wonderful and well kept, with streams running through them. The rooms are large, with two double beds, tv, patio doors... More

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paul_palacios, Director of Sales at Hotel Hacienda del Valle, responded to this review

Dear Ioneel, Thank you for your comments, We hope you can be able back to Cusco - Urubamba another time! Regards, More

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Additional Information about Hotel Hacienda del Valle

Address: Sector Pucara s/n Yanahuara, Urubamba 84, Peru
Location: Peru > Cusco Region > Sacred Valley > Urubamba
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Hacienda del Valle 3.5*
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Also Known As:
Hotel Hacienda Del Valle Peru/Urubamba, Sacred Valley

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style
#9 Romantic Hotel in Urubamba
Hotel Class
Official Description (provided by the hotel)
We are a family hotel chain with operations in 2 of the most important tourism destinies of Peru. One of our locations is Puno where it is Titicaca Lake (the highest navigable lake in the world) and the other one is in the Sacred Valley in Cuzco. Our hotel in Cuzco it's located in Yanahuara between Urubamba and Ollantaytambo city. The first one is the main city of the sacred valley and in the other one is located the biggest train station to go to Machu Picchu's ruins. ... more   less 
Number of rooms
42

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