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Hotel Hacienda del Valle

Travelers' Choice award winner
Sector Pucara s/n Yanahuara, Urubamba 84, Peru
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Hotel Hacienda del Valle
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244 Reviews from our TripAdvisor Community

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London
Level Contributor
96 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

My partner and I decided to stay at Hacienda del Valle after our inca trail as a place to relax and unwind. Before I mention our slight negative experience I must say that the hotel itself is in a stunning location, the facilities are great and the rooms enormous suites with balcony/terraces. Having a bath in the deep tub was... More 

Helpful?
Thank NikkiVasiliou
Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed 2 weeks ago

Beautiful atmosphere. Great service. Very comfortable room. This hotel was a welcome respite from our sometimes grueling touring at high altitude. The staff were welcoming and the setting was just gorgeous.

Helpful?
Thank Hdav26
Daniel M, Ejecutivo Senior at Hotel Hacienda del Valle, responded to this review
Google Translation

Hola Hdav26, Antes que nada gracias por tus comentarios y estadía. Como bien indicas nuestro hotel es ideal para la... More 

Chicago, Illinois
1 review
4 of 5 stars Reviewed 3 weeks ago

The hotel was in a beautiful location at the top of a hill. Our stay was very relaxing. Areas for improvement: 1. We were supposed to get picked up by the hotel transportation at the bottom of the hill on our way back from the Sacred Valley tour. The pick-up was late, and everyone on our tour bus was forced... More 

Helpful?
Thank saranya86
Daniel M, Ejecutivo Senior at Hotel Hacienda del Valle, responded to this review
Google Translation

Hola Saranya86, Antes que nada gracias por tus comentarios y estadia, lamentamos la pequeña demora en su traslado verificaremos lo... More 

Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

special hotel.. very beautiful... built... the rooms is individual units... green grass.. flowers around... River flows linked to the hotel... very far from anywhere. so that you have to stay at the hotel and use the hotel services wich was very expensive comper to this area ... only with a taxi can get out from the hotel...most of the staff... More 

Helpful?
Thank אסתר פ
Daniel M, Ejecutivo Senior at Hotel Hacienda del Valle, responded to this review
Google Translation

Hola אסתר פ, Muchas gracias por su estadía, respecto a sus comentarios tomamos en cuenta lo observado respecto al transporte... More 

Cusco, Peru
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We decided to spend a nice night at Hacienda del Valle. My initial impression because of the room situation was not good at all. But the Manager was absolutely fantastic. He took care of the situation superbly and our stay there became one of the memorable one with the great New Year night dinner at the hotel. Thanks again for... More 

Helpful?
Thank Chila25
Daniel M, Ejecutivo Senior at Hotel Hacienda del Valle, responded to this review
Google Translation

Hola Chila25, Antes que nada gracias por sus comentarios y estadia, precisamente la labor de nuestro gerente residente y de... More 

Tallahassee, Florida
1 review
5 of 5 stars Reviewed December 29, 2015

We appreciated the support provided by the hotel, including allowing a later departure while my son was being treated by area medical staff and an attempt to repair my hiking boots. The front desk was always helpful. The grounds were an unexpected delight and the room drew "high-fives" from my sons.

Helpful?
Thank Craig D
Daniel M, Ejecutivo Senior at Hotel Hacienda del Valle, responded to this review
Google Translation

Hola Craig, Gracias por tus comentarios y estadía, nos alegra enormemente recibir este tipo de feedback ya que trabajamos arduamente... More 

Minneapolis, Minnesota
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed December 27, 2015

The rooms and grounds are stunning. My room, 302 had a lovely terrace that overlooked the valley and a peaceful waterway. The room was huge with plenty of storage, a safe, a clean bathroom with amenities. The hotel is a bit out of town, with nothing to do within walking distance. But if you are looking for a quite retreat... More 

Helpful?
Thank Jennifer R
Daniel M, Gerente at Hotel Hacienda del Valle, responded to this review
Google Translation

Hola Jeniffer, Lamentamos su experiencia en el hotel, entiendo que se debió a un problema de comunicación todo lo acontecido.... More 

Rio de Janeiro, RJ
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 26, 2015 via mobile

I stayed here after a day of activities like visiting Pisaq and Ollantaytambo! I needed to have a good meal, a good bath and some good sleep! The staff is super polite and very helpful. I stayed in room 401, and it is huge, 2 double beds, a private varanda and a bathtub ! Internet works all over, and the... More 

Helpful?
Thank CristyTasso
Daniel M, Ejecutivo Senior at Hotel Hacienda del Valle, responded to this review
Google Translation

Hola Cristy, Antes que nada gracias por tus comentarios y estadía, como bien indicas nuestro hotel cuenta con amplias y... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 22, 2015

We found the room to be generous, spacious and very comfortable. It was a treat to have the bathroom components separated out, particularly as we had a triple room and were travelling with our 18 year old son. A lovely spot and we were delighted by the hummingbirds zooming around the gardens. The rooms were a comfortable walk from the... More 

Helpful?
Thank Susan L
Daniel M, Ejecutivo Senior at Hotel Hacienda del Valle, responded to this review
Google Translation

Hola Susan, Gracias por sus comentarios y estadía, como bien indicas contamos con amplias habitaciones ideales para viajes de familia.... More 

Bottmingen, Switzerland
Level Contributor
41 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed December 7, 2015

In this part of the world this kind of a traditional and charming hotel is very rare - this is one! Beautiful Old and very well kept furniture in all rooms as well as in the restaurant. Good service, lot of space to sit around, and a very good restaurant. Nice garden, too.

Helpful?
Thank Rudolf L
Daniel M, Ejecutivo Senior at Hotel Hacienda del Valle, responded to this review
Google Translation

Hola Rudolf L, Gracias por sus comentarios y estadía, efectivamente tratamos de mantener la esencia del hotel estilo hacienda. Es... More 

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