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Hotel Hacienda del Valle

Sector Pucara s/n Yanahuara, Urubamba 84, Peru
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189 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We had a hire car while we stayed and found this a great location to see all the sights. We arrived later after spending more time in Cusco than we had planned after arriving, which meant we missed the signpost to the turning - but a friendly local in a shop jumped in the car to point us in the... More 

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Warwickshire
Level Contributor
142 reviews
139 hotel reviews
common_n_hotel_reviews_1bd8 242 helpful votes
4 of 5 stars Reviewed May 26, 2015

Stayed at La Hacienda del Valle near Urubamba for one night in May. The complex is hacienda style bungalows set in lovely gardens. It is a 3* hotel but feels like a 4*. The hotel is in the middle of nowhere in a very quiet location. We were allocated Room102 which was very large with two double beds, his &... More 

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Daniel M, Ejecutivo Senior at Hotel Hacienda del Valle, responded to this review
Google Translation

Hola Ana, Gracias por tus comentarios y estadia, efectivamente como indicas nuestro hotel es un 3* pero con un servicio... More 

Nuremberg, Germany
Level Contributor
60 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed May 10, 2015

Really the most beautiful hotel we stayed at in S.A.!! Set in a garden of Eden to wander through and enjoy, lovely, huge rooms with terraces perfect for letting the dusk envelope you. We would have loved to spend more days here relaxing, I recommend doing that! We also enjoyed a lovely dinner and breakfast here.

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Daniel M, Ejecutivo Senior at Hotel Hacienda del Valle, responded to this review
Google Translation

Hola Jossy, Gracias por tus comentarios y estadia, esperamos que nos pueda volver a visitar pronto y revivir la experiencia.... More 

Lima, Peru
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 4, 2015

The hotel is nice and for the price is actually really good. The room was huge, very clean and had a little balcony with an incredible view. The staff was fairly nice and contacted us with someone to arrange tours. The big downside is that its very far away from the Urubamba city center. You cannot even walk to the... More 

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Daniel M, Ejecutivo Senior at Hotel Hacienda del Valle, responded to this review
Google Translation

Hola Augusto, Efectivamente el entorno y las amplias habitaciones hacen de nuestro hotel la mejor opción en Valle Sagrado. Te... More 

San Diego, California, USA
Level Contributor
162 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 stars Reviewed May 4, 2015

We were the very first guests to stay in this hotel and the staff could not have been nicer. We had had a huge lunch so dinner was sharing a bottle of wine in the living room with a roaring fire in the fireplace. There were certainly hiccups since we were the very first guests. We really liked that it... More 

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Daniel M, Ejecutivo Senior at Hotel Hacienda del Valle, responded to this review
Google Translation

Hola Virginia, Gracias por tus comentarios y estadia, esperamos tu pronto retorno a nuestro hotel. Saludos. More 

Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 9, 2015 via mobile

Con - the location is pretty far from the city center or terminal and the cab ride back and fourth (one time) is about half the price of the room. Staff doesn't know much of the area nor what is available to do around. WiFi worked mainly in the reception and restaurant. Pro - amazing views, clean, quiet and has... More 

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Daniel M, Ejecutivo Senior at Hotel Hacienda del Valle, responded to this review
Google Translation

Estimado Thalor, Gracias por su comentario y visita, lamentamos que no haya obtenido la información necesaria de todas las actividades... More 

Melbourne, Australia
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed April 8, 2015

We were taken here as part of our Sacred Valley tour and must say we were very disappointed. Firstly, the hotel is in the middle of nowhere, 20 minutes out of Ollantaytambo and 2km uphill, going up a pot holed road. We finished our first day of our tour at Ollantaytambo and we had to be up early to take... More 

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Daniel M, Ejecutivo Senior at Hotel Hacienda del Valle, responded to this review
Google Translation

Estimada Sally, Agradecemos su visita y lamentamos su mala percepción de nuestro hotel. Le comento que nuestro personal esta altamente... More 

Reading, United Kingdom
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed March 21, 2015

This hotel is 1.8km up a pot holed track. The grounds are beautiful and the rooms large. I was disappointed that there was no tea making facility available, only luke warm coca tea in the reception area. Breakfast was not available until 6am and was the least good that we have had anywhere in Peru.

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Daniel M, Ejecutivo Senior at Hotel Hacienda del Valle, responded to this review
Google Translation

Estimada Angela, Gracias por su visita y comentarios, lamentamos que el desayuno no haya sido de su agrado. Me gustaria... More 

Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed March 19, 2015

If you are looking for a fancy place this hotel may not be for you. The rooms are very basic, but the beds are comfortable, and the rooms are spacious and clean. The daytime receptionist (Shirley) was very helpfull and extremely nice. They had a box breakfast for us ready at 4:00 a.m. for our trip to Machupicchu. The hotel... More 

Was this review helpful? Yes 1
Daniel M, Ejecutivo Senior at Hotel Hacienda del Valle, responded to this review
Google Translation

Estimada Jiri, Gracias por su visita, como indicas nuestro hotel cuenta con una ubicación única en el valle sagrado. Esperamos... More 

Puno, Peru
1 review
5 of 5 stars Reviewed February 19, 2015

I visited the Sacred valley ( Urubamba - Cusco ) many Times , in day visits and this time I decided to Stay for the night to enjoy more of the tranquility and magic of the region. We have selected the Hacienda Of The Valle Hotel, and we loved it, it is located on a place called Yanahuara , away... More 

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Daniel M, Ejecutivo Senior at Hotel Hacienda del Valle, responded to this review

Hi Edgar , Thank you for your comments , we hope your next visit soon. Greetings. More 

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