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All 21 Urubamba hotels

Hotel Hacienda del Valle

3.5 of 5 Hotel   |   Sector Pucara s/n Yanahuara, Urubamba 84, Peru
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Hotel Hacienda del Valle
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Ranked #13 of 21 Hotels in Urubamba
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129 reviews from our community

Traveler rating
    64
    36
    13
    13
    3
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27
54
7
2
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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English first
1 review
5 of 5 stars Reviewed 1 week ago via mobile

I traveled with four people and occupied three rooms for two nights at this fine gem l highly recommend. First of all, when you arrive on the property, you will be awed by the beauty. Then, the service and attention given to you will definitely put a smile on your face. My girlfriend is a director at a major hotel... More

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Senior Contributor
34 reviews 34 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The room and grounds are outstanding. The views of the valley are truly breathtaking. I would open the French doors and window each morning and listen to the hummingbirds chatter while I got dressed. The rooms have beautiful hardwood floors, upscale textiles, coordinated hummingbird decor even on the beautiful tile and huge windows with a French door. The tub is... More

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Curacao
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 28, 2014

Beautiful hotel, very nice rooms, friendly staff, very cozy atmosphere we had a great time there, except for the fact they had to change us to another room because was something wrong with the shower and the bath! but the response to the issue was very good! We would come back!

Was this review helpful? Yes 1
HHPHOTELES, Gerente at Hotel Hacienda del Valle, responded to this review

Dear Guest Thank you very much for taking the time to write about our hotel. We appreciate all the positive feedback on our hotel and staff. Tell you that the problem you mention in your mail is already solved. We hope you stay again soon in our hotel! Best Regards, Manuel Palacios Product Manager More

Montreal, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed July 23, 2014

Such a peaceful place with gardens and even a little river. It is well recommended. The rooms are bungalows, so big and quite. A clasic for a romantic stay or for a relaxing vacation. This is one of the top hotels we visited.

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HHPHOTELES, Gerente at Hotel Hacienda del Valle, responded to this review

Dear Camille Thank you very much for sharing your good comments. Undoubtedly the location in the middle of the Sacred Valley helps to have magnificent views of the Sacred Valley and that guests can enjoy a relaxing vacations with great peace. We hope to return soon! Kind regards, Manuel Palacios Product Manager More

Deinze, Oost-Vlaanderen, Belgium
Top Contributor
51 reviews 51 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 21, 2014

Really big rooms and such a pretty environment! The food in the restaurant was good and not too expensive. Even early in the morning we could get a decent breakfast with fresh fruits, yoghurt, bread, pancakes and eggs.

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paul_palacios, Director Comercial at Hotel Hacienda del Valle, responded to this review

Dear Margot Thank you for your comments! We hope you can back sooner! Regards, More

Arlington, Virginia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 10, 2014

Our tour group of 30 recently stayed at Hacienda del Valle for 2 nights. We noted that the Hotel also booked another large tour group with ours, which may have compounded our problems with insufficient water supply for bathing and drinking. When we arrived, most folks attempted a shower to find either no hot water or lack of water pressure.... More

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paul_palacios, Director Comercial at Hotel Hacienda del Valle, responded to this review

Dear Bethbirder, Sorry for your inconvenient with the water (preasure), It was an exceptional problem, and we solved. We know our clients has as first option our restaurant, but we offer a big menu with different options. Regards, More

San Francisco, CA
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 26, 2014

Gorgeous setting in sacred valley with excellent customer service. Shirley at front desk was extremely cordial and helped our group of four arrange for a private taxi tour. While the hotel is not located by other tourist amenities- it is very "taxi close" to sacred valley towns and feels like a retreat .

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paul_palacios, Director Comercial at Hotel Hacienda del Valle, responded to this review

Dear Yanet, Thank you so much for your comments, we hope you back soon! Regards, More

Brisbane
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed May 20, 2014

We were extremely disappointed with this hotel. When we arrived the welcome was warm and the grounds were well presented but that is where the accolades ended. The room was shabby and in need of a renovation. The bathroom was very poor with cracked tiles and threadbare towels. There was very little in the way of extras for the traveller... More

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paul_palacios, Director Comercial at Hotel Hacienda del Valle, responded to this review

Dear Trimbella, Thank you for your comments, about your expectations as body lotion or facial tissue, we don´t offer it for a standar room. Usually the marble in the bathroom is cold (not like ice) but it´s nice and We made this finished to improve this area. We offer room service in the case If you wished a bottle of... More

Turin, Italy
Top Contributor
62 reviews 62 reviews
19 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed May 2, 2014

This is a beautiful hotel in a secluded place. Our room was huge and very clean, with a private bathroom. Even if we had to leave very early, breakfast was ready (at 6 AM) and a waiter was there for us.

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paul_palacios, Director Comercial at Hotel Hacienda del Valle, responded to this review

Dear Akhal, Thank you for your comments! Regards , More

Ottawa, Canada
1 review
5 of 5 stars Reviewed April 24, 2014

Beautiful Hotel nestled in the Andes. The rooms big, clean with small heaters for chilly nights and a nice outdoor sitting area. The food was very good, Staff friendly and attentive to your needs. Thank you Shirley for arranging a driver for the day for us. This was a great introduction to the charms of Peru. Thank you.

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paul_palacios, Director Comercial at Hotel Hacienda del Valle, responded to this review

Dear Carole, Thank you for your comments, We are happy you had a great stay in the Hotel and The Sacred Valley. Regards, More

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Additional Information about Hotel Hacienda del Valle

Address: Sector Pucara s/n Yanahuara, Urubamba 84, Peru
Location: Peru > Cusco Region > Sacred Valley > Urubamba
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Hacienda del Valle 3.5*
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Also Known As:
Hotel Hacienda Del Valle Peru/Urubamba, Sacred Valley

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