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Hotel Agusto's Urubamba

#10 of 21 Hotels in Urubamba
Certificate of Excellence
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Calle Pacacalle s/n a 3 cdras del Estadio de Urubamba., Urubamba Uru, Peru
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$70 (USD)
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Hotel Agusto's Urubamba
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Hotel Agusto's Urubamba
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116 reviews from our community

Traveler rating
    65
    37
    11
    3
    0
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10
1
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mountains, NC
Senior Contributor
32 reviews 32 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed March 17, 2015

When the bus turned up the alley, I was a little concerned, but as soon as we drove through the gate, I reaxed. The grounds of the villa style buildings are well landscaped with beautiful paths between the buildings. Dinner was ok, we were so tired it didn't matter. Woke up to a beautiful sunrise in the mountains. The views... More 

Was this review helpful? Yes
AGUSTOS HOTEL C, Director de Relaciones con Clientes at Hotel Agusto's Urubamba, responded to this review

Dear Guest: Thank you so much for sharing your revierw on TRIPADVISOR. We are glad to know you enjoyed the magnificent nature offered by the hotel and I hope you will return very soon. Sincerely, Agustos Hotel CUSCO- PERU More 

Affoltern am Albis, Switzerland
Top Contributor
75 reviews 75 reviews
68 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed February 23, 2015

We spent only one night there but it was a real nice place. Looks like on old hacienda but you get all you need. The restaurant and bar area is more basic but ok. Wifi is only provided in the lobby area but works fine. The rooms are spacious and clean. The location itself is extremely tranquil and quiet but... More 

Was this review helpful? Yes
AGUSTOS HOTEL C, Director de Relaciones con Clientes at Hotel Agusto's Urubamba, responded to this review

Dear Guest: Thank you so much for sharing your experience on TRIPADVISOR. We are happy to know you enjoyed our hotel. Best Regards, Hotel Agusto's CUSCO PERU More 

Senior Contributor
27 reviews 27 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 3, 2014

Very nice accomdations, the breakfast was one of the best I had in Peru. The staff was very helpful, ordered cabs when we needed them. Coca tea available all day, it seemed to help. Urubamba market was one of the greatest experiences here.

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AGUSTOS HOTEL C, Director de Relaciones con Clientes at Hotel Agusto's Urubamba, responded to this review

Dear Guest: Thank you so much for sharing your experience on Tripadvisor. We are so happy to know you enjoyed of our service and our bedrooms. Come back soon. Sincerely, Agustos Hotel CUSCO- PERU More 

Vancouver, Canada
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed August 26, 2014

Pros: large rooms, television, good size bathrooms, lovely setting, Cons: you are in the middle of nowhere (granted, this is the nature of the area), wifi only in lobby and sometimes spotty depending on how many people are using it, dinner food. I had read the reviews prior to my visit warning people about the quality of the restaurant food.... More 

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AGUSTOS HOTEL C, Director de Relaciones con Clientes at Hotel Agusto's Urubamba, responded to this review

Dear Guest: Thank you so much for sharing your experience in Tripadvisor. Your appreciation helps us to improve our service.Best Regards. Hotel Agusto's Team. CUSCO- PERU. More 

Te Puke, New Zealand
Contributor
17 reviews 17 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 23, 2014

This hotel was just lovely, set in very nice gardens. The rooms were very clean & spacious, it is away from the town a but only maybe 10 mins & my friend got a tuk tuk back. We stayed here the night before the Inca Trail, the dinner was good, breakfast is great ..... but I agree the staff aren't... More 

Was this review helpful? Yes 1
AGUSTOS HOTEL C, Director de Relaciones con Clientes at Hotel Agusto's Urubamba, responded to this review

Dear Guest: Thank you so much for writing us. Your comments are so important to improve our service. We are happy to know you enjoyed of the nature of the Sacred Valley. Team Agusto's Hotel CUSCO- PERU More 

Lodi, Italy
1 review
3 of 5 stars Reviewed August 4, 2014

The hotel buildings and the grounds are good but this was completely spoilt by the service of the restaurant. The food is not bad but the service needs a reviews. I have seen better services. Also Wi-Fi only in the lobby...

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AGUSTOS HOTEL C, Director de Relaciones con Clientes at Hotel Agusto's Urubamba, responded to this review

Dear Guest: Thank you so much for your comments, it helps us to improve our service. About the Wi-Fi, it is free only in the lobby. Best Regards, Agusto's Hotel CUSCO- PERU More 

Edmonton
Top Contributor
82 reviews 82 reviews
47 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed June 22, 2014

This hotel is a bit off the beaten path and if you were to walk to the square it would be a bit of a walk. Not that it's a bad thing but if you are expecting to be near restaurants and the square, this hotel isn't near that. We stayed here the day before we hiked the Inca Trail... More 

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AGUSTOS HOTEL C, Director de Relaciones con Clientes at Hotel Agusto's Urubamba, responded to this review

Dear Shaun: Thank so much for sharing your experience here. Your comments help us to improve our service. About the Wi-Fi, unfortunately this service in Urubamba City is not working properly because of an internet operator's problem all over the city. Best Regards, Agusto's Hotel Cusco- Peru More 

Manchester, United Kingdom
Contributor
18 reviews 18 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed November 20, 2013

This is my worse hotel memory during 3 weeks in South America. The hotel buildings and the grounds were very pleasant but this was completely spoilt by the attitude of the surly staff on reception and in the restaurant. I would have put up with the very uninspired food if a smile had been forthcoming; I was relieved to go... More 

Was this review helpful? Yes 1
AGUSTOS HOTEL C, Director de Relaciones con Clientes at Hotel Agusto's Urubamba, responded to this review

Dear Jos: We are sorry if you had any inconvenience in our hotel. Your comments help us to improve our service. Best Regards, Agusto's Hotel Cusco- Peru More 

Toronto, Canada
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed November 2, 2013

When we were being driven up to this hotel at night, within a humble town, up a back road with no street lights ... in the middle of nowhere, we were very relieved to arrive at a gated hotel that turned out to have very pretty grounds. There wasn't really anything exceptional about the rooms and the Wi-Fi was only... More 

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AGUSTOS HOTEL C, Director de Relaciones con Clientes at Hotel Agusto's Urubamba, responded to this review

Dear Guest: Thank you very much for your comments on TRIPADVISOR. Unfortunately the WI-FI service in Urubamba City is not working properly. This is an internet operator's problem all over the city. Regarding your comments on the tip, it is not necessary to leave a tip because we charge a 10% service on the bill. If the behavior of the... More 

Buenos Aires, Argentina
1 review
5 of 5 stars Reviewed September 30, 2013

I stood there for 2 nights, and the rooms are very nice and comfortable, they have great views from everywhere you turn. The gardens around it make evertything much better, The food and service are very good, people are very kind! Worth every penny. I'd go back without a doubt!

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