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Hotel Agusto's Urubamba

3.0 of 5 Calle Pacacalle s/n a 3 cdras del Estadio de Urubamba., Urubamba Uru, Peru
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$70 (USD)
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Certificate of Excellence 2014
Hotel Agusto's Urubamba
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Hotel Agusto's Urubamba
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108 reviews from our community

Traveler rating
    63
    31
    11
    3
    0
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27
34
9
1
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
17 reviews 17 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 3, 2014

Very nice accomdations, the breakfast was one of the best I had in Peru. The staff was very helpful, ordered cabs when we needed them. Coca tea available all day, it seemed to help. Urubamba market was one of the greatest experiences here.

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AGUSTOS HOTEL C, Director de Relaciones con Clientes at Hotel Agusto's Urubamba, responded to this review

Dear Guest: Thank you so much for sharing your experience on Tripadvisor. We are so happy to know you enjoyed of our service and our bedrooms. Come back soon. Sincerely, Agustos Hotel CUSCO- PERU More 

Vancouver, Canada
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed August 26, 2014

Pros: large rooms, television, good size bathrooms, lovely setting, Cons: you are in the middle of nowhere (granted, this is the nature of the area), wifi only in lobby and sometimes spotty depending on how many people are using it, dinner food. I had read the reviews prior to my visit warning people about the quality of the restaurant food.... More 

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AGUSTOS HOTEL C, Director de Relaciones con Clientes at Hotel Agusto's Urubamba, responded to this review

Dear Guest: Thank you so much for sharing your experience in Tripadvisor. Your appreciation helps us to improve our service.Best Regards. Hotel Agusto's Team. CUSCO- PERU. More 

Te Puke, New Zealand
Contributor
14 reviews 14 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 23, 2014

This hotel was just lovely, set in very nice gardens. The rooms were very clean & spacious, it is away from the town a but only maybe 10 mins & my friend got a tuk tuk back. We stayed here the night before the Inca Trail, the dinner was good, breakfast is great ..... but I agree the staff aren't... More 

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AGUSTOS HOTEL C, Director de Relaciones con Clientes at Hotel Agusto's Urubamba, responded to this review

Dear Guest: Thank you so much for writing us. Your comments are so important to improve our service. We are happy to know you enjoyed of the nature of the Sacred Valley. Team Agusto's Hotel CUSCO- PERU More 

Lodi, Italy
1 review
3 of 5 stars Reviewed August 4, 2014

The hotel buildings and the grounds are good but this was completely spoilt by the service of the restaurant. The food is not bad but the service needs a reviews. I have seen better services. Also Wi-Fi only in the lobby...

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AGUSTOS HOTEL C, Director de Relaciones con Clientes at Hotel Agusto's Urubamba, responded to this review

Dear Guest: Thank you so much for your comments, it helps us to improve our service. About the Wi-Fi, it is free only in the lobby. Best Regards, Agusto's Hotel CUSCO- PERU More 

Edmonton
Top Contributor
76 reviews 76 reviews
45 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed June 22, 2014

This hotel is a bit off the beaten path and if you were to walk to the square it would be a bit of a walk. Not that it's a bad thing but if you are expecting to be near restaurants and the square, this hotel isn't near that. We stayed here the day before we hiked the Inca Trail... More 

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AGUSTOS HOTEL C, Director de Relaciones con Clientes at Hotel Agusto's Urubamba, responded to this review

Dear Shaun: Thank so much for sharing your experience here. Your comments help us to improve our service. About the Wi-Fi, unfortunately this service in Urubamba City is not working properly because of an internet operator's problem all over the city. Best Regards, Agusto's Hotel Cusco- Peru More 

Manchester, United Kingdom
Contributor
18 reviews 18 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed November 20, 2013

This is my worse hotel memory during 3 weeks in South America. The hotel buildings and the grounds were very pleasant but this was completely spoilt by the attitude of the surly staff on reception and in the restaurant. I would have put up with the very uninspired food if a smile had been forthcoming; I was relieved to go... More 

Was this review helpful? Yes 1
AGUSTOS HOTEL C, Director de Relaciones con Clientes at Hotel Agusto's Urubamba, responded to this review

Dear Jos: We are sorry if you had any inconvenience in our hotel. Your comments help us to improve our service. Best Regards, Agusto's Hotel Cusco- Peru More 

Toronto, Canada
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed November 2, 2013

When we were being driven up to this hotel at night, within a humble town, up a back road with no street lights ... in the middle of nowhere, we were very relieved to arrive at a gated hotel that turned out to have very pretty grounds. There wasn't really anything exceptional about the rooms and the Wi-Fi was only... More 

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AGUSTOS HOTEL C, Director de Relaciones con Clientes at Hotel Agusto's Urubamba, responded to this review

Dear Guest: Thank you very much for your comments on TRIPADVISOR. Unfortunately the WI-FI service in Urubamba City is not working properly. This is an internet operator's problem all over the city. Regarding your comments on the tip, it is not necessary to leave a tip because we charge a 10% service on the bill. If the behavior of the... More 

Buenos Aires, Argentina
1 review
5 of 5 stars Reviewed September 30, 2013

I stood there for 2 nights, and the rooms are very nice and comfortable, they have great views from everywhere you turn. The gardens around it make evertything much better, The food and service are very good, people are very kind! Worth every penny. I'd go back without a doubt!

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Austin, Texas
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 4, 2013

The immaculate grounds were amazing! Beautiful flowers, amazing landscaping and a very quiet, peaceful site to gaze at the mountains! The continental breakfast was ok. The menu translations were hilarious for dinner-I wouldn't eat here unless its necessary for convenience, the pricing seemed high for what you get. The rooms were great, very spacious! The beds, oh, the beds-now my... More 

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Tucson
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 13, 2013

We stayed there for one night. The place is not as pastoric or bucolic as I expected to find. I had this mental picture of a place in the country with trails to walk on. It is down a dirt lane, surrounded by buildings, about a mile outside of Urabamba. We found the staff difficult to deal with and unknowlegible... More 

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Additional Information about Hotel Agusto's Urubamba

Address: Calle Pacacalle s/n a 3 cdras del Estadio de Urubamba., Urubamba Uru, Peru
Phone Number:
Location: Peru > Cusco Region > Sacred Valley > Urubamba
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Agusto's Urubamba 3*
Number of rooms: 53
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Also Known As:
Hotel Agusto's Urubamba Peru - Sacred Valley
Hotel Style:
#5 Family Hotel in Urubamba
#9 Romantic Hotel in Urubamba

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